2007 Saturn Ion Complaint Log

BILL DODGE AUTO GROUP, WESTBROOK ME 04092, INVOICE 841019, CUSTOMER STATES CAN SMELL FUEL CHECK FOR LEAK, 00 DIAG AND REPLACE LEAKING FUEL PUMP AND SENDER. 8986 CGM $US 198.00,1 19257125 NB- (S) MODULE KIT $390.32. PARTS 390.32 LABOR 198 OTHER 0 TOTAL $588.32 62491 FUEL SENDING UNIT FOUND FUEL LEAKING BY TANK AREA, REMOVED TANK AND FOUND SENDING UNIT RETURN LINE BROKEN OF SENDING UNIT, WILL NEED NEW SENDING UNIT, REMOVED AND REPLACED SENDING UNIT & CHECKED FOR LEAKS, O.K. NHTSA CAMPAIGN ID NUMBER 12V459000 SEPT 19, 2012 FUEL SYSTEM, GASOLINE DELIVERY PUMP, FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS STILL EXHIBITING THE SAME FAILURE AS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE ISSUE HAD BEEN RESOLVED PER THE REPAIRS THAT WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 SATURN ION. SHORTLY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH), THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE ILLUMINATION WAS NOT RELATED TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL AUTO ACCELERATED AND THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

I DON'T KNOW WHAT CAUSED IT, BUT I RECENTLY STARTED NOTICING A STRONG FUEL ODOR AROUND MY CAR WITHIN THE LAST MONTH. I CRAWLED UNDERNEATH THE CAR TO CHECK FOR LEAKS AND DETERMINED THAT THE FUEL TANK HAS CRACKED AT THE SEAM WHERE THE PLASTIC SPOUT WAS MATED/MOLDED TO THE MAIN PART OF THE PLASTIC FUEL TANK ON THE REAR SIDE OF THE TANK. FUEL CURRENTLY LEAKS FROM THE CRACK WHEN THE TANK IS APPROXIMATELY MORE THAN 3/4 FULL; ESPECIALLY WHEN ACCELERATING AND FUEL IS FORCED TO THE BACK OF THE TANK. THE ONLY REPLACEMENT PART (CURRENTLY PART NUMBER 20870462, WHICH REPLACED THE OLD PART NUMBER OF 25947829) IS AVAILABLE FROM A GM DEALERSHIP AND THE RETAIL PRICE IS $695. *TR

AFTER HAVING THE RECALL FOR THE IGNITION SWITCH PROBLEM COMPLETED, I BEGAN TO HAVE THE "SEATBELT WARNING" LIGHT STAY ON OR "ON AND OFF" INTERMITTENTLY. THE PROBLEM HAS OCCURRED WHEN STARTING THE VEHICLE AND WHILE DRIVING. AT THE SAME TIME THE DIGITAL DISPLAY ON THE RADIO BEGAN TO FLICKER AND BECOME UNREADABLE. I BELIEVE THIS IS A SERIOUS PROBLEM AND HAVE SEEN OTHER COMPLAINTS FOR THE SAME PROBLEM. MY UNDERSTANDING IS GM HAS REFUSED TO ATTRIBUTE THE PROBLEM TO THE RECALL WORK OR NEW IGNITION SWITCH. I NEVER HAD THIS PROBLEM UNTIL THE RECALL WORD WAS DONE. INVESTIGATION IS WARRANTED IN THIS CASE AS IT COULD BE LIFE THREATENING. IT'S NOT JUST A COINCIDENCE! *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT WAS UNABLE TO LOCATE A LEAK. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL * THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HEARD A CHIME SOUND AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT INJURED HER SHOULDER ATTEMPTING TO STEER THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

THE PORTION OF THE FUEL LINES NEAR THE FUEL PUMP, WHICH IS HIDDEN BY A FLEXIBLE COVER UNDERNEATH CAR, WAS DISCOVERED TO BE SEVERELY RUSTED NEARLY TO THE POINT OF LEAKING, REQUIRING FUEL LINE REPLACEMENT. IN CONTRAST, THE PORTION OF THE FUEL LINES EXPOSED UNDERNEATH CAR WAS STILL IN PRISTINE CONDITION. (CAR HAS BEEN GARAGED AT NIGHT SINCE DELIVERY.) ALTHOUGH GM HAS ISSUED A RECALL FOR FUEL PUMP LEAKS, THE PROBLEM OFTEN IS INSTEAD THE FUEL LINE HAS RUSTED THROUGH AND IS LEAKING. THIS PROBLEM WOULD NOT BE EXPECTED, AND THUS APPEARS TO BE DUE TO A SATURN DESIGN OR MANUFACTURING DEFECT. BECAUSE OF THE PREVALENCE AND SIGNIFICANT SAFETY ISSUE, THE SERVICE MANAGER EXPECTS GM WILL EVENTUALLY ISSUE A RECALL FOR THE FUEL LINE PROBLEM. BECAUSE THE PORTION OF THE FUEL LINE SUBJECT TO SEVERE RUSTING IS HIDDEN BEHIND THE FLEXIBLE COVER UNDERNEATH THE CAR AND NOT THE EXPOSED SECTION, IT IS LIKELY TO BE NOTICED ONLY AFTER LEAKING OCCURS, RESULTING IN A FIRE HAZARD. A RECALL APPEARS DESIRABLE TO INSPECT PARTICULARLY THE HIDDEN PORTION OF THE FUEL LINES NEAR THE FUEL PUMP AND REPLACE THEM IF NEEDED. ALTHOUGH A MANUFACTURER MUST PROVIDE A REMEDY TO SAFETY-RELATED DEFECT A NO COST TO THE OWNER, IN THIS INSTANCE GM REFUSES TO PAY FOR THE FUEL LINE REPLACEMENT UNLESS THE NHTSA COMPELS THEM TO ISSUE A RECALL. *TR

AFTER BEING VERBALLY TOLD AND IN WRITING THAT EVERYTHING WAS FINE WITH MY CAR AFTER THE IGNITION RECALL KIT WAS INSTALLED, MY CHECK ENGINE LIGHT CAME ON BEFORE I COULD EVEN EXIT THE SERVICE DEALERSHIP LOT. I IMMEDIATELY RETURNED THE CAR TO THEIR SERVICE DEPARTMENT WHICH RESULTED IN GOING FROM NO CHARGES, EVERYTHING IS OK, TO MY CAR MYSTERIOUSLY MAY HAVE A CYLINDER 1 MISFIRE AND IT WILL COST ME $2,000 TO REPAIR. GENERAL MOTORS HAS AND CONTINUES TO GIVE ME THE RUN AROUND BY PLACING ME ON HOLD AND TRANSFERRING ME TO CALL CENTERS IN INDIA. THIS NIGHTMARE I HAVE ENDURED SINCE 6/6/2014 TO NOW IS A SHAME AND OUTRIGHT CRIMINAL IN MY OPINION. I NEVER POST ON SITES LIKE THESE BUT WANTED TO NOTIFY OTHER SATURN OWNERS WHO WORKED HARD TO OWN AND UP KEEP THEIR CARS. *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE NOTICED THE REMOTE NO LONGER WORKED, WHICH WORKED PRIOR. THE NEXT PROBLEM, WAS THE KEY BEING DIFFICULT TO REMOVE FROM THE IGNITION AND SOMETIMES IT WAS DIFFICULT TO INSERT THE KEY INTO THE IGNITION. OCCASIONALLY, THE VEHICLE WOULD NOT SHUT OFF. THE CONSUMER WOULD HAVE TO TURN THE KEY TO OFF AND THEN ON, WHICH WOULD REQUIRE SEVERAL ATTEMPTS, TO GET THE VEHICLE TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHEY THE SHAVED THE KEYS AND SAID THAT SHOULD FIX THE PROBLEM. AS FOR THE REMOTE, THE DEALER COULDN'T REPROGRAM IT, AND THEY SUGGESTED, JUST BUYING A NEW ONE. THE CONSUMER SOON DISCOVERED, THE PROBLEM REMAINED THE SAME. ALSO, THE FUEL PUMP HAD TO REPLACED. THE PUMP WAS BUILT WITH PLASTIC FUEL LINES MOLDED INTO THE TOP OF THE PUMP. AT ABOUT 70,000, THE PLASTIC LINES CRACKED AT THE TOP OF THE PUMP, PROBABLY DUE TO VIBRATION. THE PROBLEM COULD HAVE BEEN AVOIDED, BY USING STEEL LINES CONNECTED TO THE PUMP, OR COMING OFF THE PUMP WITH A SHORT SECTION OF THE HOSE. THE FRACTURE LEAK WAS SMALL AT FIRST, BUT SMELL GAS WAS PRESENT, BUT A LEAK COULD NOT BE FOUND, UNTIL THE PRESSURE LINE CRACKED AT THE POINT IT MADE A PUDDLE UNDER THE VEHICLE. THE PUMP WAS REPLACED AT A COST OF $ 600. HOWEVER, THE NEW PUMP WAS BUILT EXACTLY LIKE THE FAILED PUMP. *JB

I OWN A 2007 SATURN ION 3 QUAD COUPE 2.4L. I AM CURRENTLY EXPERIENCING WHAT I FEEL IS EXACTLY DESCRIBED IN RECALL ID: 66615 (GM'S CAMPAIGN # IS 12190...THIS RECALL IS AN EXPANSION OF 09V419). MY EXACT VEHICLE IS SINGLED OUT IN THIS RECALL. THE ONLY THING IS THAT MY CAR WAS NOT BOUGHT IN NOR REGISTERED IN ONE OF THE QUALIFYING STATES. HOWEVER, DUE TO MY SERVICE TO THIS COUNTRY...BEING STATIONED IN CALIFORNIA, THE CAR WAS IN THE STATE OF CALIFORNIA. FOR NEARLY 2 YEARS. I IMAGINE THE STATES SINGLED OUT WERE SINGLED OUT BECAUSE OF THE HEAT IN THOSE LOCALES AND THE PROPENSITY OF PLASTIC TO DRY ROT. AS YOU CAN SEE FROM THE RECALL DESCRIPTION, THE PLASTIC FUEL PUMP IS SUSCEPTIBLE TO CRACKING/LEAKING. AS A MEMBER OF THE MARINE CORPS FROM 2006-2010, I WAS NOT REQUIRED TO REGISTER MY VEHICLE WITH THE STATE OF CALIFORNIA. THE CAR WAS BOUGHT IN IOWA...WHERE I NOW CURRENTLY RESIDE. I WOULD APPRECIATE SOME CONSIDERATION TO BE INCLUDED AND COVERED UNDER THIS RECALL. I AM EXPERIENCING A VERY STEADY GAS LEAK FROM THE VICINITY OF THE GAS TANK. MY CAR HAS LOST MUCH RESPONSIVENESS, IS DIFFICULT TO START, AND IS NOW INOPERABLE BECAUSE THE LEAK HAS GOTTEN FAR WORSE. PLEASE FEEL FREE TO CALL OR EMAIL ME FOR ANY MORES, AT WHICH TIME I SHOULD ALSO BE ABLE TO PROVIDE YOU WITH THE VIN. THANKS IN ADVANCE!! *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL NOTICES. *SMD THE CONSUMER STATED IT HAS BEEN FOUR MONTHS SINCE SHE WAS FIRST NOTIFIED OF THE RECALL, AND EVERY TIME SHE CALLED THE DEALER, SHE WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LEAK REPAIRS AND CONSUMER SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED THE VEHICLE DEVELOPED A FUEL LEAK IN JULY 2014. THERE WAS A STRONG ODOR INSIDE AND OUTSIDE THE VEHICLE. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE SAME ISSUE IN AUGUST 2015. THE CONSUMER CLAIM FOR REIMBURSEMENT WAS DENIED. ACCORDING TO GM, THE REPAIR PERFORMED, WAS NOT THE REPAIR COVERED BY THE CUSTOMER SERVICE ACTION PROGRAM. THE CONSUMER REFERENCED RECALL # 12V459000. *JB

STARTED SMELLING GASOLINE AROUND THE CAR. UPON INSPECTION FOUND THAT THE GAS TANK WAS LEAKING AT THE SEAM WHERE THE FILLER TUBE GOES INTO THE TANK. THE LEAK WAS NOT JUST AT ONE POINT BUT PRACTICALLY ALL THE WAY AROUND. THE GAS WAS LITERALLY STREAMING OUT. I TOOK IT TO THE DEALERSHIP AND ALL THEY SAID WAS THAT IT WAS NOT COVERED UNDER ANY RECALL AND UNLESS THE FUEL PUMP ITSELF IS LEAKING THEY WOULD CHARGE ME $120 DIAGNOSIS FEE. I PATCHED IT AND GOT IT DOWN TO A SEEP. ABOUT 2 MONTHS LATER THE FUEL PUMP STARTED LEAKING. I TOOK IT TO A DIFFERENT DEALER AND THEY SAID THEY WOULD REPLACE THE PUMP BUT I HAD TO PAY FOR THE FUEL TANK ($831). LABOR WOULD BE FREE SINCE THE TANK IS OFF ANYWAY. MY COMPLAINT IS THAT THE FUEL TANK SHOULD NEVER START LEAKING. IT WAS LEAKING FAR MORE THAN THE PUMP AND IN MY OPINION WAS FAR MORE DANGEROUS. EVEN AT VERY LOW LEVELS IT WOULD LEAK A CONSIDERABLE AMOUNT, ESPECIALLY IF PARKED ON A UPWARD INCLINE. *TR

HELLO, THIS VEHICLE IS UNDER RECALL AND I HAVE RECEIVED NOTICES SINCE MARCH 2014 ABOUT THE RECALL. HOWEVER, IT DOESN'T SEEM THAT SATURN/GM IS TAKING THIS RECALL SERIOUSLY, AS I HAVE CALLED THEM 3 TIMES TO SEE IF I COULD GET IT FIXED AND SO FAR THEY HAVE SAID THEY CAN'T FIX IT. WHEN I CALLED BACK IN MARCH, THEY SAID THAT THEY WERE WAITING ON A PART AND SHOULD HAVE THE PARTS BY MID-APRIL. I WAS FINE WITH THAT, AND WAS TOLD TO DRIVE WITH JUST THE KEY (NO EXTRA WEIGHT). THEY SAID I WAS PUT ON A LIST, AND THEY WOULD CALL ME WHEN THEY HAD THE PARTS. I WAS FINE WITH THIS AS I HAD NEVER HAD ANY TROUBLE WITH THE ENGINE LOSING POWER, BUT OF COURSE WANT TO GET IT FIXED IF THERE ARE PROBLEMS. THAT WAS NOW OVER 3 MONTHS AGO, AND I HAVE NOT HEARD ANYTHING FROM SATURN/GM. GMS NOTICE SAID TO CONTACT THE NHTSA IF I'M NOT SATISFIED WITH GMS RESPONSE TO THE RECALL, SO THAT IS WHAT I'M DOING. I INITIALLY CONTACTED GM'S CUSTOMER ASSISTANCE CENTER BACK IN MARCH, AND THEY TOLD ME TO CONTACT MY LOCAL DEALER, WHO IS BILLION AUTO IN IOWA CITY, IOWA (HTTP://WWW.IOWACITYCHEVYCADILLAC.COM/). I'M ASSUMING THAT I'M STILL ON THEIR LIST, AND GM HAS NOT PROVIDED THEM WITH THE PARTS, OR THEY HAVE SO MANY VEHICLES TO FIX THAT I'M JUST TOO FAR DOWN ON THE LIST TO GET IT FIXED IN A REASONABLE TIME. I'M JUST WRITING THIS AS A COMPLAINT AGAINST GM AND HOW I DON'T FEEL THAT THEY ARE TAKING THE RECALL SERIOUSLY IF WE HAVE TO WAIT OVER 4 MONTHS TO GET OUR VEHICLES FIXED. I HAVE TO CONTINUE TO DRIVE THIS VEHICLE DAILY, AS IT IS MY ONLY VEHICLE. ALSO, I SHOULD MENTION THAT THE VEHICLE IS REGISTERED UNDER MY FATHER'S NAME, LARRY PERROTT, WHICH IS WHY THE CONTACT INFORMATION IS DIFFERENT THAN THE VEHICLE REGISTRATION INFORMATION. I'M NOT SURE WHAT I'D HOPE THE NHTSA CAN DO, BUT I JUST THOUGHT IT WAS WORTH GETTING THIS ON THE RECORD THAT I'M UNHAPPY WITH THE WAY GM IS HANDLING THE RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO DAVIS MOORE CHEVROLET (11220 W KELLOGG, WICHITA, KS 67209), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,153. *TR

FUEL PUMP CRACKED; DIFFICULTY STEERING; IGNITION SWITCH FAILED. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR IMPACTED BY THREE RECALLS 14V047, 14V171, 14V153 CONTACTED DEALERSHIP IN JUNE- NO PARTS, REGISTERED WITH DEALERSHIP OCTOBER TOLD PARTS ARE ON ORDER. DEALERSHIP ADVISED THERE ARE 700 CONSUMERS ON THEIR RECALL LIST, TO DATE THEY HAVE BEEN ABLE TO SERVICE 100. NEITHER GM OR DEALERSHIP CAN PROVIDE ANY TIMELINE FOR WHEN MIGHT BE ABLE TO EXPECT REPAIR. AT THE LEAST, AS A CONSUMER HAVING A TIMEFRAME FOR REPAIR WOULD HELP US WEIGH OPTIONS, PARTICULARLY WHILE WE ARE FORCED TO PUT OUR FAMILIES AT RISK DUE TO THE CONTINUED UNAVAILABILITY OF PARTS. *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION KEY ISSUES. *SMD THE CONSUMER STATED THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE STALLED ON THREE OCCASIONS, AND THE CHECK ENGINE LIGHT ILLUMINATED. THE IGNITION SWITCH AND SHIFTER WERE REPLACED. *JB

CAR STALLED THEN RAN AGAIN FINE. THOUGHT MAYBE BAD GAS OR SOMETHING. STARTED HEARING A LOUD NOISE IN THE ENGINE. CHANGE OIL CAME ON AND SO I TOOK IT IN TO BE SERVICED ONLY TO FIND OUT THE TIMING CHAIN HAD JUMPED KEYS. THIS IS A TERRIBLE ISSUE WHICH COULD HAVE CAUSED ME TO WRECK HAD I NOT HAD PLENTY OF ROOM TO COAST OFF THE ROAD. ALSO SEAT BELT IS STUCK AND WILL NOT UNBUTTON SO I AM UNABLE TO BUCKLE UP THE RIGHT WAY UNTIL THAT'S FIXED TOO. LOOKING ONLINE ALL OF THIS SEEMS TO BE A COMMON PROBLEM HOWEVER IT APPEARS PEOPLE HAVE TO DIE FROM IT BEFORE A RECALL IS GIVEN. I URGE AN INVESTIGATION INTO THE SEATBELTS AND THE TIMING CHAIN. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A CURB AND CAUSED A BLOW OUT TO THE FRONT PASSENGER SIDE TIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DIAGNOSED AND RECEIVED A NEW IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

FUEL LINES HAVE ROTTED AND BREACHED CAUSING FUEL TO LEAK. THIS LEAK LOCATION IS ON THE REAR DRIVERS SIDE OF THE VEHICLE, APPROXIMATELY 3 INCHES FROM THE EXHAUST SYSTEM , A CRITICAL SAFETY ISSUE. THIS FUEL LINE FAILURE HAS BEEN DOCUMENTED BY THE BRADSHAW AUTOMOTIVE SERVICE DEPT. (864-879-3536), A GM FACTORY DEALERSHIP. BRADSHAW AUTOMOTIVE HAS CONFIRMED THAT THERE IS NOTHING WHICH I OR ANY OTHER OWNER OR OPERATOR OF THIS VEHICLE EITHER DID OR FAILED TO DO WHICH WOULD CAUSE OR CONTRIBUTE TO THIS CATASTROPHIC FUEL LINE FAILURE. IT IS ALSO CONFIRMED THAT THIS FUEL LINE DAMAGE WAS NOT CAUSED BY AN ACCIDENT OR ANY OTHER TYPE TRAUMA TO THE VEHICLE OR THE FUEL SYSTEM. THIS VEHICLE HAS NO HISTORY OF ACCIDENT DAMAGE VERIFIED AS PER CARFAX I AM THE OWNER OF THIS VEHICLE AND OUR SON HAS BEEN THE MOST RECENT OPERATOR OF THIS VEHICLE FOR APPOX THE LAST 6 MONTHS. I PURCHASED THIS VEHICLE IN 2013. I HAVE REQUESTED FULL ASSISTANCE FROM GM TO REMEDY THIS APPARENT DESIGN FLAW AND / OR MANUFACTURING DEFECT. THE COST QUOTED TO ME FOR REPAIR BY BRADSHAW (GM AUTHORIZED) IS APPOX $600. I CONTACTED GM (866-790-5600) . THE CASE NUMBER ASSIGNED BY GM IS # [XXX]. I HAVE SPOKEN TO TIER 2 DISTRICT SPECIALISTS JENNY (EXT 11619) AND SARAH (EXT 21577). GM HAS DECIDED AS OF JUNE 13, 2014 TO REFUSE ASSISTANCE STATING THE BASIC WARRANTY IS EXPIRED AND REFUSES TO PUT THEIR POSITION IN WRITING. THE UNSAFE VEHICLE IS PRESENTLY SITTING IN THE BRADSHAW AUTOMOTIVE FACILITY LOT IN GREER SC NEAR OUR HOME. PLEASE HELP ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. IN ADDITION, MULTIPLE UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

I HAD A RECALL ON MY SWITCH WHICH WAS FIXED BUT IT IS STILL DOING THE SAME THING AS IT DID BEFORE IT WAS FIXED BUT WAS TOLD IT WAS BECAUSE OF THE SENSOR (SPELLING ) IN THE IT THAT KEEPS IT FROM NOT CONNECTING TO LET IT KNOW TO TURN THE KEY ALL THE WAY OFF . I WAS TOLD IT WOULD BE A COST TO ME TO HAVE IT FIXED . WELL I DON'T FEEL IT SHOULD BE UP TO ME TO PAY FOR IT AND I FEEL IT IS STILL A SAFETY MATTER IN THE CAR . I THINK IT SHOULD OF BEEN PART OF THE RECALL TO FIX IT ALL SO THAT NO ONE WITH THE SAME PROBLEM WOULD HAVE TO PAY OUR OF THEIR OR MY POCKET TO FIX IT . THANKS FOR LISTENING TO ME AND HOPE THAT MY CONCERN WILL BE NOTED . *TR

THE CAR IS PRESENTLY UNDER RECALL FOR IGNITION. HOWEVER. THE CAR CANNOT BE DRIVEN AS THE PWR STR WARNING COMES ON FOR A FEW SECONDS, AND NO STEERING OR SEVERE LOSS OF ALL STEERING CONTROL OF THE VEHICLE IS LOST AFTER THE CAR HAS RUN FOR 15 MINUTE AND EVERY 5 PLUS MINUTES AFTER THE FIRST FAILURE. GM WILL NOT FIX ANYTHING ON MY VEHICLE, I MADE A COMPLAINT WITH NHTSA AND HAVE MADE INTERNAL COMPLAINT AT GM REGARDING MY 2007 ION AND THE 3 ACCIDENTS DUE TO THE LOSS OF IGNITION AND TOTAL POWER INCLUDING BRAKE FAILURE GOING DOWN THE HIGHWAY AT 50 PLUS AND LOSING CONTROL RESULTING IN ACCIDENTS. I NEED HELP TO START THE COMPLAINT ABOUT THE POWER STEERING AS IT WILL NOT ALLOW ME TO SAFELY DRIVE THE CAR AT ALL. I AM DISABLED AND ON OXYGEN, I HAVE REQUESTED SPECIAL ACCOMMODATIONS FROM GM TO ASSIST WITH MY DISABLED CONDITION TO HELP EXPEDITE ANY REPAIRS AND ALL WARRANTED COVERAGES FOR POWER STEERING, AIR BAG NON FUNCTION, AND RECALLED IGNITION. THE CAR PRESENTLY HAS 55,000 MILES AND CANNOT BE DRIVEN AS THE POWER STEERING WILL NOT ALLOW THE CAR TO BE CONTROLLED. THE PREVIOUS, MOST RECENT ACCIDENT, CAUSED STRUCTURAL DAMAGE INCLUDING A FRONT FENDER COMPLETE BENT AND RADIATOR BENT AT A TAIL COLLISION DUE TO IGNITION OUTAGE WITH NO BRAKES AT 30 PLUS MPH. NO AIR BAGS DEPLOYED, ONLY DAMAGES TO MYSELF, BLINDNESS TO LEFT EYE AND SEVERE CONCUSSION, AND CAR IS NOT SAFE TO DRIVE. GM WILL HAS NOT TAKEN ANY ACTION SINCE MY PHONE COMPLAINTS IN APRIL, ALMOST 30 DAYS AGO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NHTSA CAMPAIGN RECALL NUMBER 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT EXPERIENCED A FAILURE, WHERE THEY WERE UNABLE TO REMOVE THE KEY OUT OF THE IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. RK

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION WAS TURNED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER REPLACED THE IGNITION SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND LEFT HER STRANDED ON MAY 15,2014. ON MAY 19, 2014, THE POWER STEERING FAILED. THE VEHICLE HAD TO BE TOWED BOTH TIMES. THE IGNITION SWITCH WAS REPLACED. *JB

HAD VEHICLE TAKEN IN FOR IGNITION SWITCH RECALL PER NOTICE. AFTER REPAIRS FOR WHICH MY VEHICLE WAS IN SHOP FOR ALMOST 30 DAYS, I WAS GIVEN VEHICLE BACK. AFTER 2 WEEKS THE IGNITION SWITCH WOULD STILL STICK AND NOT ALLOW FOR THE KEY TO BE RETURNED TO THE OFF SWITCH AFTER SEVERAL TRIES. I JUST HAVE DEALT WITH THIS FOR AWHILE NOW, BUT NOT IT IS BECOMING MORE OF AN ISSUE AND I FEEL THE RECALL PARTS ARE NOT WORKING.

I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH AND THE CAR ALTERED WITH THE ERROR SOUND AND PWR STR SHOWED ON THE ODOMETER DISPLAY. POWER STEERING WAS LOST, BUT THE WHEEL WAS STILL ABLE TO TURN. ON THE HIGHWAY, THE STEERING WHEEL WAS NOT CAPABLE OF TURNING MUCH PAST 2 O'CLOCK POSITION. AT LOWER SPEEDS I COULD MAKE RIGHT AND LEFT TURNS, BUT WITH A GREAT AMOUNT OF EFFORT. THE VEHICLE IS NOT SAFE TO OPERATE WITHOUT THE USE OF THE POWER STEERING. AT HIGH SPEEDS, THE STEERING WHEEL DOES NOT HAVE HAS MUCH RANGE OF MOTION. *TR

I TOOK MY CAR IN FOR THE IGNITION SWITCH RECALL REPAIR AND I ENDED UP PAYING $205.00 FOR A NEW BATTERY BECAUSE THE CAR DIDN'T RUN FOR APPROXIMATELY 3 MONTHS WHILE WAITING FOR PARTS TO BECOME AVAILABLE. THEY (DAVID CHEVROLET IN NIAGARA FALLS NY) TOLD ME THAT GM WAS NOT COVERING THE COST OF THE BATTERIES AND THAT THIS HAD HAPPENED TO 4 OR 5 OTHER PEOPLE. IN ADDITION TO THIS THEY SAID THAT THEY HAD TO REPLACE A PART FOR THE POWER STEERING THAT WAS COVERED UNDER ANOTHER RECALL. I CAN'T BELIEVE THEY CHARGED ME $65.00 IN LABOR CHARGES TO PUT IN THE BATTERY. WHEN I FINALLY GOT THE CAR HOME ,I AUTOMATICALLY LOCKED THE DOORS. GUESS WHAT, THE NEW IGNITION KEYS DON'T UNLOCK THE TRUNK OR THE CAR DOORS. THEY FORGOT TO TELL ME THIS.I DON'T BELIEVE GM IS REALLY TRYING TO RECTIFY THIS SITUATION, BECAUSE IT TOOK SO LONG FOR THE PARTS TO COME IN, MY BATTERY BECAME TOTALLY USELESS AND COST ME OVER $200.00. I WILL NEVER BUY ANY TYPE OF VEHICLE FROM ANY OF GM'S LINES, IN FACT, I WILL BUY A FOREIGN BRAND BECAUSE I NO LONGER FEEL SAFE WITH THIS CAR. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TODAY MY CAR HAS STARTED ACCELERATING UNINTENTIONALLY. IT FIRST HAPPENED WHEN I WAS STOPPED AT A RED LIGHT. WHEN I WAS LEAVING MY DESTINATION AROUND AN HOUR LATER IT STARTED HAPPENING AGAIN. MY CAR WAS LITERALLY SLOWLY CRUISING THROUGH THE PARKING LOT WITHOUT MY FOOT ON THE GAS PEDAL. *TR

TL* THE CONTACT OWNED A 2007 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO CEMENT STUMPS. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 02/20/15*LJ

SATURN ION IGNITION SWITCH HAS BEEN REPLACED TWICE & MY CAR STILL DOES THE KEY STICKS, DOORS WON'T UNLOCK BUT NOW AFTER DEALER DID WORK THE AIR BAGS OFF AND MISFIRE #3 CYLINDER & SHIFTER LOOSE & SHIFTER HANDLE JIGGLES OUT OF PLACE. TIMELINE: MAY 7 2014 ORDERED IGNITION SWITCH MARK CHRISTOPHER CHEVROLET MAY 18 KEY STUCK IGNITION DOORS WOULDN'T UNLOCK - FINALLY ABLE PULL KEY OUT BUT CAR WAS STILL RUNNING WITHOUT KEY TOWED TO MCC CAR NOT SAFE TO DRIVE, MAY 19 4:35PM RECEIVED CALL FROM SERVICE MANAGER STATING CAR IS THERE & PART STILL BACK ORDERED. FROM MAY 19 2014 UNTIL JULY 27 THEY HAD MY CAR. BUT JUNE 4TH STOPPED BY DEALERSHIP AFTER RECEIVING A PARKING TICKET ON MY PLATE #. THE DEALERSHIP TOLD ME MY CAR WAS NEVER TOWED TO THEM. . FOLLOWING DAY THEY CALLED SAID IT WAS THERE. I KEPT CALLING FOR UPDATES OVER NEXT 2 MONTHS NO ONE CALLED ME BACK THAT WAS BECAUSE SERVICE WRITER QUIT & MY PAPERWORK CAR ETC WAS LOST AGAIN. MY CAR IS IN WORSE CONDITION NOW . I'M PERPLEXED AT SITUATION THAT GM ALLOWS DEALERSHIPS GIVE CUSTOMER CAR WAS ALLEGEDLY REPAIRED BACK IN WORSE CONDITION WHERE IS THE MORAL COMPASS I REALLY FEEL UNSAFE & SCARED I MAY CAUSE AN ACCIDENT & HURT SOME INNOCENT PERSON BECAUSE OF MY CAR NOT BEING FIXED PROPERLY. MCC HAS ACKNOWLEDGED CAR ISN'T FIXED RIGHT THEY BACKORDERED SHIFTER BECAUSE THEY SAY THAT'S THE NEW PROBLEM STEMMING FROM IGNITION SWITCH RECALL.... IT'S BEEN PAINFUL AND TIRING STRUGGLE PLUS MY CAR IS WORTH NOTHING NOW 7502.00 3 MONTHS AGO KELLY BLUE BOOK.... NOW THEY WON'T EVEN GIVE ME 3000.00 I'M ALMOST READY TO GIVE UP & JUST TAKE THE LOSS OF MONEY BECAUSE THEY DON'T CARE ABOUT ME, YOU OR ANYONE ON THE ROAD ... HAVING A CONGRESSIONAL INVESTIGATION DID NOTHING BUT INSIGHT THE DEALERSHIPS TO BECOME RUDE & ACCUSE CUSTOMERS OF "WANTING 10YEARS CARS FIXED FOR FREE" QUOTE FROM THE SERVICE MANAGER AT MCC. VERY CONDESCENDING & DISRESPECTFUL. *TR

THE POWER STEERING LIGHT CAME ON AND THERE WAS NO POWER STEERING HAD TO PULL OVER AND TURN CAR OFF. AFTER RESTARTING IT WAS FINE FOR A WHILE BUT DID THE SAME THING AGAIN. *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. *JB

TL* THE CONTACT OWNS A 2007 SATURN ION. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE KEY WOULD BECOME STUCK IN THE IGNITION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

THE FUEL PUMP CRACKED. THE CAR COULD NOT BE DRIVEN WITHOUT GASOLINE SPURTING OUT ON THE ROAD. THERE WAS A PARTIAL RECALL IN SEVERAL STATES BUT I WAS NOT COVERED BY THIS. THERE WAS ALSO AN EXTENDED WARRANTY IN OTHERS THAT EXPIRED THIS PAST YEAR. IT COST $500 TO REPAIR AND GM WOULD NOT OFFER EVEN PARTIAL COMPENSATION. THE FUEL PUMP WAS PARTLY MADE OF PLASTIC IS INFERIOR AND SHOULD BE RECALLED EVERYWHERE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 8/19/14*CN UPDATED 09/5/2014 *JS

CAR SUDDENLY STOPS ON HILL. METER IN CAR SAYS CAR IS 3/4 FULL WITH GAS. SO THE CAR WAS NOT OUT OF GAS. CAR MUST HAVE SOMETHING WRONG WITH THE FUEL IGNITION OR SOMETHING FOR IT TO STOP. WENT AND PUT GAS IN CAR TO JUST TO MAKE SURE , AND AS SOON AS I DID THE CAR STARTED. IT MAKES NO SENSE FOR THE GAS GAUGE TO READ IT HAS GAS AND THE CAR STOPS. ALSO WHEN CAR IS PARKED FUEL IS ON THE GROUND LEAKING. NOT SURE WHAT IS GOING ON BUT ACCORDING TO A SAFETY RECALL IN 2012 I THINK THAT IS THE PROBLEM WITH MY ION ALSO. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE IGNITION SWITCH WAS REPLACED BY THE DEALER UNDER NHTSA CAMPAIGN NUMBER: 14V171000(ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE KEY CONTINUED TO BECOME STUCK INSIDE THE IGNITION SWITCH WHEN ATTEMPTING TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 108,000.

MESSAGE "PWR STR", LOSS OF POWER STEERING ASSIST. SHUTTING OFF IGNITION TEMPORARILY FIXED ISSUE AND REGAINED POWER ASSIST, HOWEVER ISSUE CONTINUALLY CROPS UP, 6 OR 7 TIMES DURING A NORMALLY 25 MINUTE/18MILE DRIVE HOME FROM WORK. I WAS DRIVING WITH CRUISE CONTROL ON A STRAIGHT HIGHWAY, NO SHARP TURNS, AN APPARENTLY UNPROVOKED FAILURE. I SEE THERE IS A 3/31/2014 RECALL FOR THIS PARTICULAR FAILURE BUT I HAVE NOT YET RECEIVED ANY NOTIFICATION OF IT, THOUGH I HAVE RECEIVED NOTIFICATION OF A LATER 4/10/2014 RECALL HAVING TO DO WITH THE IGNITION SWITCH. VEHICLE MILEAGE REPORTED IS APPROXIMATE, NOT SURE EXACT MILEAGE BUT RIGHT AROUND 113,000. *TR

TL * THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14E021000 (IGNITION SWITCH). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. REMAILED 08/18/14*LJ

RECEIVED RECALL NOTICE ABOUT 3 YEARS AGO REGARDING FUEL TANK. HOWEVER, IT SPECIFIED CERTAIN STATES OF ORIGIN. I DISREGARDED NOTICE SINCE I WAS NOT RESIDING IN ONE OF THOSE STATES. MY CAR PERIODICALLY SMELLS OF GAS, MY CHECK ENGINE LIGHT AND LOW PERFORMANCE LIGHT GOES ON/OFF AND MY MECHANIC SUGGESTED RECALL. MY SUSPENSION ISSUES HAVE REQUIRED REPLACEMENT OF BEARING AND SWAY BAR ON MORE THAN ONE OCCASION. MY PASSENGER AIRBAG LIGHT STAYS ON ALL THE TIME AND DINGS AS A REMINDER EVERY TIME I START MY VEHICLE.

3/2014 RECALL LETTER 14063, 4/2014 2ND RECALL LETTER,4/11/2014 CAR TO DEALER,5/16/2014 IGNITION REPLACED, "REPAIR OTHER IGNITION" ACCELERATOR PEDAL,THROTTLE BODY,FUEL INDUCTION SENSOR, THROTTLE BODY SENSOR, QUOTED $560.00,CHARGED $634.29, GM PROMISED PRICE ASSISTANCE "REPAIR OTHER IGNITION-HAVE NOT HONORED THEIR WORD. PICKED UP CAR 5/16/2014 ON 5/20/2014 <100 MILES ENCOUNTERED SAME ISSUE. 5/22/2014 CAR RETURNED -TO DEALER, KEY STUCK IN IGNITION, SERVICE MGR WITNESSED ISSUE, CLAIMS - SOLENOID @GEARSHIFT TO IGNITION NOT REGISTERING PARK, STATES"I HAVE SEEN A LOT OF THESE RECALLS, GM IS GOING TO REPLACE ANYTHING REMOTELY CONNECTED TO THIS RECALL BUT IS "CUSTOMER BILL". SOLENIOD QUOTE $400.00 ADDITIONAL TO $634.29. I AM INCLINED TO BELIEVE IF IT IS "REMOTELY CONNECTED" IT SHOULD BE INCLUDED IN THIS RECALL. I FIRMLY BELIEVE GM HAS EMPLOYED THIS "OTHER THAN IGNITION" STRATEGY TO RECOUP THEIR LOSSES ON THE BACK END BY EMPLOYING THIS "CUSTOMER BILL" PHRASE. THE DEALER HAS NOT SHOWN ANY OF THE PARTS THAT WERE REPLACED OR ANY EVIDENCE TO SUPPORT THEIR CLAIM.I WELCOME THE OPPORTUNITY TO SHARE MY EXPERIENCE IN GREAT DETAIL WITH THE NHTSA AND ANY CONGRESSIONAL COMMITTE THAT IS DESIGNATED TO INVESTIGATE THIS GM RECALL.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ THE CONSUMER STATED AS OF 8/11/2014 THE PARTS FOR THE REPAIRWERE NOT YET MADE AVAILABLE. UPDATED 09/10/2014 *JS