NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Saturn Outlook. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLAMP ON MY 2007 SATURN OUTLOOK 7 TIMES, AND THE ENTIRE ASSEMBLY ONCE, I WAS TOLD THERE WAS A WIRING PROBLEM, CAUSING A "SHORT". THIS IS OBVIOUSLY A SAFETY ISSUE, AS THE HEADLAMPS SHOULD NOT FAIL AT THIS RATE. *TR
PASSENGER SIDE HEADLIGHT INTERMITTENTLY TURNS ON AND OFF AT WILL. DURATION > A YEAR; NOT DRIVEN ALOT AT NIGHT. CONCERNED ABOUT MELTED WIRING ALSO. PRIOR TO THIS, STEERING LOCKED UP WHEN GOING THROUGH PUDDLES. MADE AN EXTREMELY LOUD SCREECHING NOISE. DEALER SERVICED PROBLEM IN WARRANTY BUT DID NOT COMPLETELY CORRECT IT. *TR
IF YOU DRIVE THIS SATURN THROUGH A PUDDLE AFTER A RAINSTORM, THE POWER FAILURE LIGHT COMES ON, THE POWER STEERING STOPS WORKING AND THE CAR IS VERY DIFFICULT TO STEER...THIS ALMOST CAUSED A CRASH IN A RESIDENTIAL STREET. THE TEMP GAUGE ALSO GOES UP HIGHER THAN NORMAL AND THE LIGHTS DIM. *TR
2007 SATURN OUTLOOK : REPLACED PASSENGER-SIDE HEADLIGHT BULB A MONTH AGO. BULB IS NOW OUT AGAIN. READ SO MANY COMPLAINTS REGARDING THE PROBLEM. BELIEVES RECALL IS IN ORDER.... *TR
I HAVE A 2007 SATURN OUTLOOK THE FRONT PASSENGER LIGHT WENT OUT TWICE WITHIN 2 MONTHS I TOOK IT TO THE DEALER AND WAS TOLD THAT THE WIRING HARNESS WAS MELTED AND HAD TO BE REPLACED. *TR
I HAVE A 2007 SATURN OUTLOOK THAT A VERY MUCH LIKE. ONE PROBLEM THAT I HAVE ENCOUNTERED HOWEVER IS THE LOW BEAM DRIVERSIDE HEADLIGHT. I STARTED HAVING PROBLEMS ABOUT SIX MONTHS AGO AND I ENDED UP CHANGING THE BULB ABOUT FOUR MONTHS AGO. THE NEW ONE BECAME INTERMITTENT LIKE THE PREVIOUS, THIS TIME HOWEVER I FOUND THE CONNECTOR FOR THE BULB TO BE ALL MELTED AWAY ALONG WITH THE "NEW BULB I INSTALLED. I SEE FROM THIS AN OTHER FORUMS THAT I AM NOT ALONE WITH THIS ISSUE. DO YOU KNOW IF WITH THE RISK OF FIRE IF GM IS TAKING ANY ACTION TO RECALL WHAT APPEARS TO BE A COMMON AND DANGEROUS ISSUE? *TR
I HAVE A 2007 OUTLOOK, ABOUT A YEAR AGO, PASSENGER SIDE HEADLIGHT WENT OUT...TOOK TO SHOP TO REPLACE, WORKED FINE FOR ABOUT ANOTHER 8 MONTHS. NOW PASSENGER SIDE HEADLIGHT OUT AGAIN, BEEN REPLACED BY SHOP 3 TIMES... LIGHT WORKS AT DEALERSHIP BUT IS OUT AGAIN BY TIME WE GET HOME. NOW DRIVERS SIDE LIGHT IS OUT ALSO. THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE NOT EVERYBODY CAN AFFORD 4-6 HUNDRED DOLLARS TO HAVE HEADLIGHTS CHANGED EVERY WEEK. NOR SHOULD THEY HAVE TO. *TR
I HAVE A 2007 SATURN OUTLOOK AND BOTH OF MY HEADLIGHTS AND ALL OF THE RELATED WIRING HAVE BEEN REPLACED BECAUSE THE WIRES MELTED. IN ALL MY YEARS, I'VE NEVER HAD TO REPLACE HEADLIGHT WIRING. THIS DOES NOT SEEM TO BE A STANDARD MAINTENANCE ITEM. SO I ASSUME THIS IS THE RESULT OF POOR MANUFACTURING OR DESIGN. I'VE HAD MY CAR SERVICED AT AN AUTHORIZED GM DEALERSHIP AND I'VE SPENT APPROXIMATELY $600 ON THIS ISSUE. *TR
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING, THE VEHICLE MADE A CLICKING NOISE IN THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING NEEDED TO BE REPAIRED. THE DEALER REPLACED THE RACK AND PINION AND STEERING PUMP; BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 72,000.
LEFT HEADLAMP WORKS INTERMITTENTLY. CAN NEVER DEPEND ON IT WORKING OR NOT. BOTH HEADLAMPS WHEN THEY ARE BOTH WORKING ARE VERY DIM ON LOW BEAM BUT SEEM TO GET BRIGHTER AFTER ABOUT AN HOUR OF BEING ON. *TR
DRIVER SIDE HEADLIGHT WENT OUT WENT TO CHANGE BULB AND NOTICED THE WIRE WERE STARTING TO MELT SO TOOK IT TO DEALER AND TOLD THEM TO FIX IT THEY SAID WHEN WENT TO PICK IT UP IT WAS JUST BULB SO I TOLD THEM IT WAS BAD WIRING HARNESS THEY SAID NO 1 WEEK LATER BACK AT DEALERSHIP WITH NO HEADLIGHT WIRING HARNESS MELTED ALL THE WAY THROUGH INTO 2 PIECES FAULTY WIRING HARNESS NEEDS ADDRESSED BY GM. *TR
I HAVE A 2007 SATURN OUTLOOK THAT I WILL BE REPLACING THE HEADLIGHT WIRING HARNESS FOR THE THIRD TIME ON THE DRIVERS SIDE. BOTH SIDES WERE REPLACED BY SATURN IN EARLY 2009 WHILE THE VEHICLE WAS UNDER WARRANTY. SINCE THAN I HAD TO REPAIR BOTH SIDES IN EARLY 2010. NOW ITS 2011 AND THE DRIVERS SIDE HAS GONE OUT AGAIN. THE WIRING HARNESS KEEPS MELTING SO I NEED TO FIX THEM EVERY YEAR. THIS IS A SAFETY CONCERN SINCE THEY SEEM TO GO OUT VERY CLOSE TOGETHER. GM DEALERS WANT TO CHARGE 400 DOLLARS FOR THE REPLACEMENT OF ONE. IT TAKES ME APPROXIMATELY 4 HOURS TO MAKE THE REPAIR ON ONE SIDE DUE TO THE EXTENSIVE WORK INVOLVED IN GETTING TO THE HEADLIGHT ASSEMBLY. *TR
MY 2007 SATURN OUTLOOK XE HEADLIGHTS STARTED GOING OUT BUT THEN ON AND THEN WENT COMPLETELY OUT SIMULTANEOUSLY WITH IN A FEW WEEKS. WHEN I RESEARCHED ON THE INTERNET ON HOW TO CHANGE THE LAMP, I FOUND THAT THE WIRING HARNESS FOR THE HEADLIGHTS ON ALL MODEL YEARS OF SATURN OUTLOOK, GMC ACADIA, BUICK ENCLAVE, AND CHEVROLET TRAVERSE HAVE A SIMILAR PROBLEM OF THE HEADLIGHT WIRING HARNESS MELTING AND FAILING. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THE DEFECT ( SATURN TSB #09-08-42-004) STATING THAT THE HARNESS SHOULD BE REPLACED (WITH THE SAME HARNESS, SO THE PROBLEM CONTINUES) AND NYOGEL GEL SHOULD BE USED AT THE ELECTRICAL CONNECTION POINT. THE MELTING WIRING HARNESS IS A FIRE HAZARD. *TR
HEADLIGHT WIRING HARNESS MELTED ON 2007 SATURN OUTLOOK. FAULTY PRODUCT--OEM HEADLIGHTS. DEALER INDICATED HAS REPLACED MANY MELTED WIRING HARNESSES FOR THE HEADLIGHTS ON THE GMC ENVOY, SATURN OUTLOOK, AND THE BUICK ENCLAVE. THIS IS A FIRE HAZARD THAT SHOULD BE RECALLED. CONSUMERS NOT PROTECTED FOR SAFETY OR FINANCIALLY. *TR
DRIVER SIDE LOW BEAM HEADLIGHT STARTED SHUTTING OFF INTERMITTENTLY AND LATER CONSTANT OFF. DETERMINED NOT TO BE A BULB FAILURE BUT HEAT DAMAGE TO THE WIRING HARNESS AT THE BULB CONNECTOR. TALKED TO GM DEALER SERVICE DEPARTMENT AND TOLD THE WIRING HARNESS WILL NEED TO BE REPLACED FOR BOTH HEADLIGHTS DUE TO THIS DAMAGE. ALSO TOLD THAT THEY ARE SEEING THIS ON A NUMBER OF OUTLOOKS. THIS PROBLEM RENDERS LOW BEAM HEADLIGHTS INOPERABLE. *TR
FOR 2007 SATURN OUTLOOKS, A FAULTY DESIGN OF THE WIRING HARNESS FOR FRONT HEADLIGHTS CAUSES THE HARNESS TO MELT AND THE HEADLIGHTS TO STOP WORKING. PERSONALLY, I WAS REQUIRED TO HAVE BOTH HARNESSES REPLACED AFTER MY HEADLIGHTS STOPPED WORKING. THE FIRST MELTED HARNESS (PASSENGER SIDE) WAS REPLACED AT 61,603 MILES ON 12/19/2010 AND THE SECOND AT 70,188 MILES ON 7/26/2011. I HAVE PERSONALLY SEEN THE MELTED PLASTIC CONNECTION FROM MY SECOND REPAIR. THIS IS A KNOWN ISSUE REPORTED IN SEVERAL ONLINE FORUMS AND MY SECOND REPAIR TECHNICIAN EXPLAINED TO ME THAT A REVISED DESIGN IS AVAILABLE FOR REPLACEMENT HARNESSES AND HE INSTALLED THE NEWER VERSION. I DO NOT KNOW IF THE FIRST HARNESS THAT I PAID TO HAVE REPLACED WAS REPLACED WITH THE ORIGINAL DESIGN (WHICH MAY REQUIRE FUTURE REPLACEMENT) OR WAS DONE WITH THE REVISED DESIGN - IT WAS DONE AT A GM DEALER WHO CHARGED ME AND ARM AND A LEG FOR THE REPAIR. THE MANUFACTURER HAS FAILED TO RECOGNIZE OR ADDRESS THIS ISSUE AND COMPENSATE OWNERS WHO HAVE ALREADY PAID OUT OF POCKET FOR REPAIRS. GM SHOULD BE LIABLE FOR THE COST OF THE PARTS, LABOR, MILEAGE DRIVEN TO/FROM REPAIR FACILITIES AND INCONVENIENCE ASSOCIATED WITH THESE REPAIRS, WHICH HAS SO FAR TOTALED IN THE HUNDREDS OF DOLLARS. *TR
MY 2007 SATURN OUTLOOK BURNS OUT HEADLIGHTS (WHICH ARE VERY EXPENSIVE) WITH ALARMING FREQUENCY. THE DEALERSHIP TELLS ME THAT IT IS BURNING OUT WIRING HARNESSES WHICH COST SEVERAL HUNDRED DOLLARS EACH TIME A REPLACEMENT IS NECESSARY. THROUGH RESEARCH, I KNOW THAT OTHERS ARE EXPERIENCING THIS SAME FAILURE OF AN (OBVIOUSLY) CRITICAL COMPONENT. *TR
MY LOW BEAM HEADLIGHT ON MY 2007 OUTLOOK STOPPED WORKING. I STARTED TO REPLACE THE BULB BUT NOTICED WHEN I LOOKED AT THE CONNECTOR THAT IS ONE OF THE WIRE'S HAS ALMOST COMPLETED BROKEN/BURNT AWAY FROM THE IT. *TR
THE FRONT RIGHT HID LOW BEAM WENT OUT FOR THE THIRD TIME IN 6 MONTHS. THE WIRING HARNES MELTED AGAIN DESTROYING AN EXPENSIVE BULB. *TR
2007 OUTLOOK XR AWD - FRONT RIGHT LOW BEAM WIRING HARNESS AND BULB CONNECTOR MELTED AFTER 37,000 MILES. *TR
ABOUT 6 MONTHS AGO THE LOW BEAMS ON BOTH SIDES WORKED INTERMITTENTLY, RECENTLY THEY HAVE FAILED ALTOGETHER CAUSING US TO DRIVE AT NIGHT WITH NO OTHER OPTION THAN TO USE THE HIGH BEAMS, FOR WHICH WE HAVE BEEN PULLED OVER BY AUTHORITIES TWICE. ONCE I REMOVED THE INTERIOR FENDER TO ASSESS THE PROBLEM, I NOTICE THE ENTIRE WIRE HARNESS HAS BEEN COMPLETELY BURNED AND MELTED. I AM IN THE PROCESS OF DECIDING TO TAKE IT TO THE DEALERSHIP OR TRY A REPAIR ON MY OWN TO SAVE THE COST. *TR
HEADLIGHT WIRING HARNESS OVERHEATING AND MELTING TO THE BULB, CAUSING LIGHT FAILURE AND NEED OF REPLACEMENT. FAULTY WIRE HARNESS CAUSES BULB TO BURN OUT BEFORE THE BULB LIFE HAS EXPIRED. *TR
I WAS DRIVING THE VEHICLE TODAY AND NOTICED THAT THE DRIVERS HEADLIGHT HAD BURNED OUT AGAIN. THIS IS THE SECOND TIME SINCE 9/18/2010. THIS IS A SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BY GM. I CAN NOT UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED. DOES GM EVEN KNOW HOW TO FIX THIS PROBLEM. BECOMING SCARED TO DRIVE VEHICLE AT NIGHT FEARING MY HEADLIGHTS WILL GO OUT COMPLETELY. *TR
WE BOUGHT A 2007 SATURN OUTLOOK IN MAY OF 2008. THE LOW BEAM HEAD LAMPS WOULD KEEP "BLOWING" SO WE THOUGHT. WE HAVE REPLACED HEAD LAMPS FOR THE LOW BEAMS ON DRIVER AND PASSENGER SIDES AT LEAST 3 TIMES EACH YEAR, SO 9 TIMES. IN NOV. OF 2010 THE PASSENGER SIDE WOULD GO OUT AND THEM COME BACK ON, SO WE BOUGHT A NEW ONE TO PUT IN. AS MY HUSBAND WENT TO REPLACE THE BULB JUST BY TOUCHING IT, IT WOULD GO ON. THEN THE DRIVER SIDE STARTED DOING THIS. ON FRIDAY NOV. 26 WHILE DRIVING DOWN I90 (A MAJOR HIGHWAY) IN ALBANY AT 5AM IN THE RAIN, I LOST BOTH HEADLIGHTS. MY HUSBAND WOULD GO TO REPLACE THEM AND THEY WOULD COME BACK ON WITH THE TOUCH. AFTER READING THE MANY COMPLAINTS WE REALIZED THAT WE HAVE THE SAME HEADLIGHT PROBLEM. THEY WILL BE ON AND GOING AND THEN JUST TURN OFF. WE HAVE ALMOST BEEN HIT 2 TIMES NOW AND I WILL NOT DRIVE IN THE DARK OR HAVE TO DRIVE WITH MY HIGH BEAMS ON AT ALL TIMES. WE ARE IN THE PROCESS OF SEEING IF THIS IS COVERED BY EXTENDED WARRANTY. SINCE I HAVE BOUGHT THE CAR, THE INTERIOR DASH LIGHTS WILL DIM UP AND DOWN. AFTER SEVERAL OVER 6 TIMES TO THE SATURN DEALERSHIP, THEY JUST KEEP TELLING ME ITS NORMAL FOR THIS CAR. WE BELIEVE IT ALL HAS TO DO WITH THE WIRING HARNESS AND IT'S MALFUNCTION. *TR
I AM THE PROUD OWNER OF A 2007 SATURN OUTLOOK AND LOVE THE VEHICLE SO FOR. HOWEVER AFTER HAVING IT FOR ABOUT 3 MONTHS, THE PASSENGER HEADLIGHT WENT OUT. AN EASY FIX. I REPLACED BOTH BULB AND TWO DAYS LATER, THE DRIVERSIDE STARTED TURNING OFF AND ON BY ITSELF. I'VE NOW REPLACED BOTH BULB TWICE IN 3 MONTHS TIME. I WISH I WOULD'VE RESEARCHED THIS VEHICLE BEFORE I BOUGHT IT. I NOW READ HOW GM IS DOING NOTHING AND THIS IS WRONG. SOMEONE COULD BE SERIOUS INJURED OR DIE FROM A RESULT SUDDEN LIGHT OUTAGE. PLEASE GM HELP US OUT LIKE WE'VE HELPED YOU. *TR
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE THE VEHICLE WAS PARKED A CHILD'S FOOT HIT THE GEAR SHIFT AND THE VEHICLE ROLLED DOWN THE DRIVEWAY. THE VEHICLE CRASHED INTO A NEIGHBOR'S PARKED VEHICLE. NO INJURIES OCCURRED AND THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,806.
MY WIFE HAVE A 2007 SATURN OUTLOOK AND THE DRIVERS LOW BEAM HEADLIGHT WENT OUT. I ACCESSED THE LAMP ASSEMBLY AND FOUND THE HARNESS HAD MELTED. IT IS CRAZY THE WAY IT IS CONSTRUCTED AND SO HARD TO HAVE ACCESS, MY WIFE IS SCARE THIS THING CAN INITIATE A FIRE IN THE CAR WITH VERY DANGEROUS CONSECUENCES....PLEASE RECALL THIS SUVS TO FIX IT.....THANKS.
DRIVERS SIDE HEADLIGHT/DAYTIME RUNNING LAMP PLUG WIRING MELTED. *TR
2007 OUTLOOK XR AWD - FRONT RIGHT LOW BEAM WIRING HARNESS AND BULB CONNECTOR MELTED AFTER 47,000 MILES. DEALER REPLACED AT COST TO OWNER. A FEW DAYS LATER FRONT LEFT LOW BEAM GOES OUT. SAME PROBLEM. *TR
2007 SATURN OUTLOOK. DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY DEVELOPS PROBLEMS. FIRST, LIGHT STARTS OPERATING INTERMITTENTLY; THEN, EVENTUALLY FAILS COMPLETELY. THE FIRST TIME IT HAPPENED, I REPLACED THE BULB (DIFFICULT OPERATION ACCESSED THROUGH THE WHEEL WELL). IT WORKED WELL FOR A FEW WEEKS, THEN FAILED AGAIN. AFTER READING OTHERS' EXPERIENCES, THE NEXT TIME IT HAPPENED, I INSPECTED THE SOCKET AND SAW VISIBLE CHARRING ON THE CONTACTS. SO, I REPLACED THE SOCKET WITH AN AFTERMARKET PART AND REPLACED THE BULB. IT FUNCTIONED WELL FOR ABOUT 3 MONTHS, AND NOW THE HEADLIGHT IS INTERMITTENT AGAIN, LEANING TOWARDS FAILING COMPLETELY AGAIN. THIS HAS BEEN INFURIATING BECAUSE THE EXACT ONSET OF THE PROBLEM IS UNPREDICTABLE AND HAS ALREADY CAUSED ME A NYS EQUIPMENT VIOLATION TICKET. PLUS, FROM WHAT I CAN SEE, IT IS A POTENTIAL FIRE HAZARD AND CERTAINLY A SAFETY HAZARD AS FAR AS DRIVING AT NIGHT WITH ONLY ONE (OR POSSIBLY NO) FUNCTIONING HEADLIGHT(S). I CANNOT CHANGE SOCKETS AND BULBS EVERY 2-3 MONTHS AND AM WORRIED THAT THE CAR IS UNSAFE BECAUSE OF THE OBVIOUS WIRING HARNESS ISSUES. I KNOW SATURN IS OUT OF BUSINESS, BUT WE NEED A SAFETY RECALL TO PROTECT CONSUMERS LIKE ME WHO ARE STUCK WITH AN UNSAFE CAR. THE NEW GM SHOULD PAY FOR A RECALL. *TR
AFTER LESS THAN A YEAR OLD, THE DRIVER SIDE HEADLIGHT ASSEMBLY ON MY 2007 OUTLOOK NEEDED TO BE REPLACED. THE DEALERSHIP DID THE NECESSARY REPAIRS UNDER WARRANTY. IN JULY 2010, I HAD A HEADLIGHT OUT ON THE PASSENGER SIDE. I BROUGHT MY CAR BACK TO THE DEALERSHIP ACCEPTING SATURNS SINCE SATURN HAD NOW CLOSED. I WAS TOLD THAT THE "HEADLIGHT HARNESS" HAD MELTED. I PAID A HEFTY FEE TO HAD THAT REPAIRED. IN OCTOBER 2010, THE SAME THING HAPPENED TO THE DRIVER'S SIDE HEADLIGHT HARNESS. THE DEALERSHIP OFFERED NO SUGGESTION ON TO HOW TO KEEP THIS FROM RE-OCCURRING. FURTHERMORE, I HAVE HAD TO HAVE AIR "BLED" FROM THE "CLOSED" POWER STEERING LINE 3 TIMES. ALSO, THE STABILITRAC SYSTEM WILL OCCASIONALLY "TURN ITSELF OFF" CAUSING THE CAR TO LOSE POWER ON TURNS. *TR
LEFT LOW BEAM HEADLIGHT ON MY 2007 SATURN OUTLOOK FAILED FOR THE THIRD TIME IN THREE MONTHS AT APPROX 40,000 MILES. FROM OTHER REPORTS ON SAME ISSUE IT APPEARS THE WIRING HARNESS/SOCKET ASSEMBLY MAY BE FAULTY AND NEEDS TO BE REPLACED; BUT PARTS ARE REPORTEDLY HARD TO GET AND THE HARNESS/SOCKET HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY OUR GOVERNMENT OWNED COMPANY, GENERAL MOTORS. *TR
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE DIM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DRIVER SIDE WARNING HARNESS MELTED WHICH CAUSED THE BULB TO FAIL. THE DEALER REPLACED THE WIRING HARNESS. THE FAILURE AND THE CURRENT MILEAGE WERE APPROXIMATELY 89,000.
CONSTANT SUNROOF LEAK INTO PASSENGER SIDE OF VEHICLE, MULTIPLE REPAIRS. THE RAIN RUNS DOWN INTO VEHICLE LEAVING MASSIVE PUDDLE OF WATER ON THE PASSENGER SIDE FLOOR. IT APPEARS TO RUN DOWN ON FAR RIGHT SIDE UNDER THE GLOVE BOX AREA INTO THE VEHICLE. I CONSTANTLY HAVE TOWELS ON THE PASSENGER SIDE FLOOR TO PROTECT THE CARPET, HOWEVER THE CARPET IS NOW PERMANENTLY DAMAGED AND SMELLS MOLDY. THE STATE IN WHICH I LIVE RAINS ALL WINTER LONG, SO THIS IS A MAJOR ISSUE. I'M VERY CONCERNED ABOUT THE ELECTRICAL BOX AND ELECTRICAL SYSTEM FAILING! GM DEALERSHIPS HAVE BEEN COMPLETELY UNHELPFUL AND WANT TO CHARGE ANYWHERE FROM $300 TO $500 TO REPLACE THE TUBING EVERY YEAR. *TR
FOR THE 2007 SATURN OUTLOOK ( SIMILAR TO GM ARCADIA) DURING NORMAL RAIN OR WET ROAD CONDITIONS (NOTHING EXTREME) WATER FROM THE FRONT PASSENGER SIDE WHEEL SPLASHES ONTO THE BELT AND DRIVE PULLEYS CAUSING THE BELT TO SLIP. THE SLIPPAGE RESULT IN LOSE OF POWER STEERING, POWER FROM GENERATOR ...... THIS HAS HAPPEN WHILE DRIVING STRAIGHT AND WHILE ATTEMPTING TO PULL OUT ON TO A ROAD WAY FROM A STOP. THIS HAPPENS DURING ALMOST EVERY WET DRIVING CONDITION. EXAMPLE: NORMAL RAIN AND WET ROAD CONDITION, WIFE AND CHILD ARE PULLING OUT ON TO 4 LANE DIVIDED HIGHWAY, THE BELT STARTS SLIPPING, SQUEALS, WARNING MESSAGES FLASH, THE OUTLOOK MAKES IT INTO THE LANE, BUT WITH OUT POWER STEERING MY WIFE HAD TO DRIVE STRAIGHTEN ACROSS BOTH LANES AND STOP IN THE GRASS MEDIAN. WHEN YOU PICTURE THIS INCIDENT, YOU HAVE TO PICTURE THE TRACTOR TRAILER TRUCK AND OTHER VEHICLE APPROACHING. THEN MY WIFE AND CHILD ARE SOMEWHAT TRAPPED / STRANDED IN OUR SATURN OUTLOOK SITTING IN THE MEDIAN OF US70. SHE STOPPED THE ENGINE, AND AFTER A FEW RESTARTS THE SLIPPAGE STOPPED ENOUGH TO ALLOW HER TO DRIVE TO A NEAR-BY PARKING LOT. AFTER ALLOWING THE ENGINE TO RUN AND DOING SOME TEST CIRCLES IN THE PARKING LOT, THE EXTREME SLIPPAGE DID NOT RETURN. DURING HER DRIVE HOME, THE BELT DID OCCASIONALLY SLIP BUT NOT TO THE EXTREME OF LOSING ELECTRICAL POWER, COOLING, AND POWER STEERING. SINCE BEING SCARED IN THAT LIFE ENDANGERING SITUATION OF NOT BEING ABLE TO TURN THE VEHICLE WITH OTHER TRAFFIC APPROACHING, WE CONDUCTED A SIMPLE GOOGLE OR INTERNET SEARCH THAT SHOWED THAT OTHER SATURN OUTLOOK OWNERS HAVE REPORTED SIMILAR EVENTS - SOME RESULTING IN ACCIDENTS. *TR
I HAVE EXPERIENCED ONLY ISSUES ALL YEAR WITH MY 2007 SATURN OUTLOOK. IT HAS 55,000 MILES AND IN JUNE 2010 THE WIRING SHORT CIRCUITED BEHIND THE STEERING WHEEL CAUSING THE THEFT SECURITY LOCK SYSTEM TO GO INTO EFFECT ASSUMING THE CAR WAS BEING HOT-WIRED. IT COST ME OVER $300 TO FIX AT THE DEALER AND HAD TO BE TOWED. THEN THE DEALER SAID MY INSIDE FUSE BOX WAS COMPLETELY CORRODED FROM WATER AND THEY WOULD NEED TO FIX THE LEAK MY SUNROOF WAS CAUSING. THE DEALER HAS MADE 6 ATTEMPTS TO FIX AND I JUST PICKED UP MY CAR THIS MORNING, HOPEFULLY AFTER THE FINAL ATTEMPT. NOW MY BREAKS ARE CAUSING ISSUES, THE BREAK PEDAL SOFTENS AND GOES DOWN TO ALMOST THE FLOOR WHEN PRESSED EVERY 4TH OR 5TH TIME AND IT IS DRINKING BRAKE FLUID, I NEED TO TAKE IT THIS WEEKEND TO CHECK FOR A LEAK. NOT TO MENTION MY POWER STEERING IS MAKING LOUD WHINING SOUNDS EVERY TIME THAT I MOVE THE STEERING WHEEL. OH, AND MY PASSENGER SIDE LOW BEAM HEADLIGHT HAS GONE OUT A FEW TIMES AND MY HUSBAND HAS HAD TO ACCESS THE BACK OF IT TO REPLACE IT BUT IT CONTINUES TO GO OUT. OH, AND MY TRANSMISSION CAUSED PROBLEMS TWO WEEKS AGO AND THE DEALER FIXED IT UNDER MY POWERTRAIN WARRANTY.. 55,000 MILES AND THIS CAR IS GIVING ME ISSUES AS IF I'M OVER 200,000 MILES! *TR
9/20/2010 - MILEAGE - 77,245 - ENGINE WAS STRAINING; REQUESTED CHECKOUT BY DEALERSHIP, HOWEVER, DEALERSHIP COULD NOT DUPLICATE THE ISSUE; DEALERSHIP INDICATED A BULLETIN FOR HESITATION IN TRANSMISSION, SO THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE (TCM); REPAIRED UNDER OWNER'S EXTENDED WARRANTY. 06/02/2011 - MILEAGE - 86,232 -- CHECK ENGINE LIGHT CAME ON; TRANSMISSION WAS NOT SHIFTING GEARS PROPERLY; VEHICLE TOWED TO DEALERSHIP. DEALERSHIP INDICATED CODE P0776 WAS DETECTED. DEALERSHIP FOUND FLUID WAS BURNT AND CONTAMINATED WITH METAL; REMOVED TRANSMISSION AND TEAR DOWN; FOUND 3/5/R WAVE PLATE BROKE AND DAMAGED SEVERAL HARD PARTS. REPLACED REACTION SUN SHELL AD END COVER. 3/5/R WAVE PLATE CLUTCH HOUSING; REMOVED DEBRIS AND REPLACED FILTER. REASSEMBLED WITH NEW PARTS, RESET TAPS, SET TOE FLUSHED COOLER LINES; VEHICLE WAS REPAIRED UNDER OWNER'S EXTENDED WARRANTY. DEALER INDICATED REPAIR WOULD HAVE BEEN AROUND $4,000 IF COSTS WERE OUT-OF-POCKET. 09/04/2013 - MILEAGE - 134,349 - CHECK ENGINE LIGHT CAME ON; WHEN TAKING OFF FROM STOP LIGHT ONTO MAIN ROAD, ENGINE JOLTED; TRANSMISSION WAS NOT SHIFTING PROPERLY INTO APPROPRIATE GEARS. SCHEDULED VEHICLE FOR APPOINTMENT AND HAD VEHICLE TOWED TO DEALERSHIP. DEALERSHIP INDICATED CODES P0989, P0877, P0752, AND P0700 WERE SET ON VEHICLE. IN SHORT, TRANSMISSION CONTROL MODULE ISSUES. COST OF REPAIR $1,250. GM PROVIDED ASSISTANCE OF $450. COST TO OWNER IS $800 FOR REPAIR. VEHICLE IS CURRENTLY AT DEALERSHIP BEING REPAIRED AS OF 09/11/2013. VEHICLE HAS LOST POWER WHILE DRIVING CAUSING VEHICLE TO BE UNSAFE. THERE ARE TOO MANY TRANSMISSION ISSUES ON THIS VEHICLE FOR A RECALL NOT TO HAVE OCCURRED. IT IS NOT "JUST" FOR THE CONSUMER TO COME OUT OF POCKET EVERY TWO YEARS TO BAND-AID A FAULTY TRANSMISSION DESIGN. *TR
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT WHEN DRIVING AT LOW SPEEDS SHE NOTICED A LOUD HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
HEADLIGHT WIRING HARNESS ON 2007 SATURN OUTLOOK XR MELTS CAUSING FIRE HAZARD. *TR
DRIVERS SIDE LOW BEAN WIRING HARNESS MELTED AFTER BULB BLEW AND HAD TO BE REPLACED. REPLACED BULB WITH ONE FROM ADVANCED AUTO PARTS AND THEN IT WENT OUT AND WHEN I WENT TO FIND THE PROBLEM I FOUND THE HARNESS WHERE THE BULB AND HARNESS CONNECT HAD MELTED. I'VE FOUND ON LINE THAT MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. *LN
I OWN A 2007 SATURN OUTLOOK XE AND AM HAVING ISSUES WITH THE LOW BEAM HEADLAMPS ON BOTH THE DRIVER AND PASSENGER SIDES. MY PASSENGER HEADLAMP WENT OUT 2 WEEKS AGO FOR THE THIRD TIME AND TODAY MY DRIVERS SIDE HEADLAMP WENT OUT FOR THE SECOND TIME. THE SECOND TIME THE PASSENGER LAMP WENT OUT I INSPECTED IT AND FOUND THAT THE WIRING HARNESS HAD MELTED JUST BELOW THE RETENTION CAP. THE WIRES WERE REPLACED AND THE NEW BULB LASTED APPROXIMATELY 5 MONTHS. I INSPECTED THE DRIVERS SIDE HARNESS TODAY AND HAVE FOUND THAT IT TOO HAS MELTED. THIS WOULD APPEAR TO ME TO BE AN ELECTRICAL PROBLEM AND MAY LEAD TO A FIRE IN THE ENGINE COMPARTMENT. *TR
WAS DRIVING DOWN I-80 IN SACRAMENTO COUNTY WHEN THE LEFT LOW BEAM HEADLAMP WENT OUT. DIDN'T REALLY THINK ANY THING OF IT UNTIL I STARTED TO HEAR A CLICKING SOUND. UPON FINALLY FIGURING OUT HOW TO GET TO THE LOWBEAM HEADLAMP I DISCOVERED THAT THE LAMP WIRING CONNECTOR HAD MELTED. HOW DOES THAT HAPPEN IN A NEW CAR? LOOKED AT OTHER ISSUES FOR THE OUTLOOK AND HAVE DISCOVERED THAT THIS IS A SYSTEMIC ISSUES AND IS OCCURRING WITH SIMILAR MODEL OUTLOOKS. *TR
AS MANY OTHER OWNERS OF 2007 SATURN OUTLOOKS HAVE REPORTED, THE WIRING FOR BOTH HEADLIGHTS HAVE MELTED, LEAVING ME WITHOUT HEADLIGHTS. THIS IS A VERY DANGEROUS SITUATION FOR ALL MOTORISTS SINCE THE INCIDENT CAN OCCUR AT NIGHT WHEN HEADLIGHTS ARE A MUST. REPLACING THE WIRING HARNESS AND CONNECTOR WITH THE SAME FACTORY WIRING AND CONNECTORS THAT GM SUPPLIES YOU WITH PER THE TSB, IS NOT A CORRECT FIX. THIS WILL LEAD TO A FUTURE FAILURE, AND MELTING WIRING AND PLASTIC COMPONENTS COULD POTENTIALLY CAUSE A FIRE. THIS IS DANGEROUS AND GM KNOWS THERE IS A PROBLEM. THE FACTORY NEEDS TO HAVE A RECALL AND HAVE ALL COMPONENTS UPGRADED TO ONES THAT WILL HANDLE THE VOLTAGE REQUIRED TO RUN THE HEADLIGHTS. I SERIOUSLY HOPE THERE ARE NO FIRES OR ACCIDENTS THAT CAUSE ANY INJURY BEFORE GM DECIDES TO DO SOMETHING ABOUT THIS PROBLEM. IT'S BAD ENOUGH THAT PEOPLE ARE HAVING TO REPEATEDLY SPEND THEIR MONEY TO MASK A PROBLEM THAT DOES NOTHING BUT COME BACK AT A LATER DATE. *TR
I HAVE A SATURN OUTLOOK AND THE HEADLIGHTS KEEP GOING OUT. I HAVE REPLACED THE BULBS 4 TIMES. THE OLD BULBS ARE NOT THE PROBLEM IT IS SOMEWHERE ELSE IN THE SYSTEM. THIS HAS BEEN AN ON GOING PROBLEM TO BE DRIVING AT NIGHT AND HAVE NO HEADLIGHTS. NOT HAVING HEADLIGHTS AT NIGHT COULD GET SOMEONE KILLED. *TR
POWER STEERING PUMP FAILURE WITH ONLY 60,000 MILES ON 2007 SATURN OUTLOOK AWD. LOUD NOISES WHEN TURNING STEERING WHEEL AND SOMETIMES THE WHEEL IS ALMOST UNABLE TO TURN AT ALL. VERY UNSAFE AND I DO NOT TRUST ENOUGH TO HAVE MY WIFE DRIVE WITH OUR CHILD IN IT. READ MANY COMPLAINTS ABOUT THIS SAME THING AND NOW I AM FORCED TO REPAIR OUT OF POCKET. *TR
PASSENGER SIDE HEADLAMP ON 2007 OUTLOOK FAILED TO TURN ON. HAD LIMITED VISIBILITY DURING NIGHT TIME. I REPLACED THE BULB THINKING IT HAD SIMPLY BURNT OUT, WITHIN A COUPLE OF HOURS THE NEW BULB ALSO WENT OUT. I DECIDED TO LOOK CLOSER AT THE CONNECTOR AND DISCOVERED THE H9 FEMALE CONNECTOR HAD A MELTED FEMALE CONNECTER AND WIRE. I HAVE BEEN PULLED OVER A FEW TIMES BY VARIOUS POLICE SINCE THE LIGHT WENT OUT AND EACH TIME I HAVE TO EXPLAIN WHAT HAPPENED. WHILE SEARCHING THE INTERNET FOR A NEW REPLACEMENT PART AND INSTRUCTION ON REPAIR (ALL SATURN DEALERS HAVE CLOSED AND REMAINING GM DEALERSHIPS ARE NOT CLOSE OR CONVENIENT) WHEN I READ ABOUT OTHER OWNERS GOING THROUGH THE SAME PROBLEMS. THE REPLACEMENT PARTS ARE THE SAME INADEQUATE COMPONENTS THAT HAVE FAILED IN THE PAST. SUDDEN LOSS OF HEADLIGHTS AT NIGHT COULD RESULT IN MANY ACCIDENTS RESULTING IN SEVERE INJURY OR DEATH. THE DRIVERS WOULD BE UNABLE TO SEE THE ROAD, OBSTACLES, OR PEDESTRIANS IF THE LIGHTS WERE TO GO OUT WHILE DRIVING ON AN UNLIT STREET OR ROAD. I HAVE REPLACED THE BULB THREE TIMES BEFORE NOTICING THE MELTED CONNECTOR AS THE HEAD LIGHT ASSEMBLY IS ONLY ACCESSIBLE THROUGH THE WHEEL WELLS. THE SPACE IS VERY LIMITED AND VERY DIFFICULT TO WORK IN MAKING IT VERY DIFFICULT TO SEE THE FAILED CONNECTOR. *TR
AFTER OWNING A 2007 OUTLOOK WITH 43,000 MILES ON IT - I HAD BOTH OF THE MASTER CYLINDERS LEAKING INTO THE BRAKE BOOSTER AND WAS TOLD IT WAS TOO DANGEROUS TO DRIVE AND IT WOULD BE 2 WEEKS AT MOST BEFORE THEY COULD GET THE SATURN PARTS! *TR
FOR ABOUT A MONTH THE SMELL OF SOMETHING BURNING CAME THROUGH THE VENTS OF THE CAR. UNABLE TO LOCATE THE SOURCE. THEN THE DRIVER SIDE HEADLIGHT WENT OUT WHILE DRIVING ABOUT TWO MONTHS LATER. WHEN WE WENT TO REPLACE IT THE SOCKET TO THE WIRES WERE BURNED AND MELTED. UNABLE TO FIX IT AND NOW WILL HAVE TO TAKE IT AND GET REPLACED. HEADLIGHT HAS BEEN OUT FOR ABOUT THREE MONTHS NOW. WE ARE LUCKY NOTHING MORE HAS HAPPENED TO THE HEADLIGHT OR THAT A FIRE DIDN'T' HAPPEN. *TR
1. WAS DRIVING ON I95 IN MARYLAND. SPEED ABOUT 65 MPH. 2. LOSS OF POWER STEERING (STEERING WHEEL LOCKS UP AND YOU ARE UNABLE TO DIRECT STEERING). BEFORE AUGUST 18, 2010 THE FAILURE HAPPENED TWO OTHER TIMES BUT WERE AT LOWER SPEEDS. THE LAST INCIDENT WHICH HAPPENED ON AUGUST 18, 2010 WAS ON A HIGHWAY AND I ALMOST SIDE SWIPED A TRACTOR TRAILER BECAUSE I HAD NO CONTROL OVER MY VEHICLE FOR ABOUT A MINUTE. I WAS LUCKY TO AVOID A SERIOUS ACCIDENT TO MYSELF AND OTHERS. 3. I PUT IN A CALL TO SATURN CUSTOMER SERVICE. THEY MADE AN APPOINTMENT FOR ME AD DUDLEY MARTIN CHEVROLET IN MANASSAS, VA TO CHECK THE CAR OUT. AFTER CAR WAS INSPECTED I WAS TOLD THAT WHEN EVER IT RAINS, WATER GETS ONTO STEERING BELTS WHICH CAUSES THE LOSS OF POWER STEERING. THEY ADVISED HAVING FENDER GUARDS INSTALLED WHICH IS OVER $300 WHICH I DO NOT HAVE. I ASKED SATURN/GM TO ADD GUARDS AT MY THEIR COST SINCE IT WAS A SAFETY ISSUE. SATURN/GM TOLD ME THAT THEY AGREE IT IS A SAFETY ISSUE BUT THEY ARE NOT WILLING TO PAY TO FIX THE CAR. I HAVE SEEN OTHER REPORTS ONLINE OF THIS PROBLEM AND FEEL THAT THERE SHOULD BE A RECALL BEFORE SOMEONE GETS REALLY HURT. I KNOW IT WAS A VERY SCARY SITUATION FOR ME. *TR
2007 SATURN OUTLOOK LOW-BEAM HEADLAMP WIRING HARNESS FAILURE. WIRING HARNESS APPEARS TO HAVE MELTED CAUSING WIRE DISCONNECT AND SUBSEQUENT SHORT ON THE DRIVER SIDE LOW-BEAM HEADLAMP. THE HID BULBS ARE HIGH VOLTAGE AND VERY CHEAP WIRING APPEARS TO HAVE BEEN USED. *TR
Data synced from NHTSA on May 4, 2026