NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Toyota Camry. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I WAS PROCEEDING NORTH BOUND ON MEADOWBROOK PKWY, IN MY 2009 TOYOTA CAMRY. I INTENDED TO GO WEST ON SOUTHERN STATE PKWY. I HAD TO MAKE A LEGAL LEFT TURN FROM MEADOWBROOK PKWY, ONTO A CURVED ENTRANCE ROADWAY. THE CAUTION SIGN INSTRUCTED A 50 MPH SPEED LIMIT FOR THIS LEFT TURN. I WAS DRIVING LESS THAN 50 MPH. I APPLIED MY BRAKES TO SLOW DOWN, AT THAT POINT. MY CAR SPED UP RATHER THAN SLOWING DOWN. I LOST TOTAL CONTROL OF MY TOYOTA. I AM NOT CERTAIN OF THE ORDER, BUT I SWAYED LEFT, RIGHT, AND SPUN AROUND ALL SEVERAL TIMES. I CROSSED THE ENTIRE 3 LANES ON SOUTHERN STATE PKWY. AND NEARLY COLLIDED WITH THE STEEL ROAD DIVIDERS. MY TOYOTA'S FRONT AND REAR WERE HEAVILY DAMAGED. MY CAR WAS TOTALED. AT THE SAME TIME, MY CAR STRUCK A COMMERCIAL LIMO WHO MADE AN ATTEMPT TO SAVE ME ON THE HWY, THANKFULLY. THE WORST PART OF THIS ACCIDENT IS THAT I COULD HAVE BEEN KILLED AND IT COULD HAVE BEEN MY LAST DAY. *TR UPDATED IVOQ 03/25/11 UPDATED IVOQ 05/24/11
TWICE WITHIN A WEEK MY GAS PEDAL DID NOT RELEASE, RESULTING IN A CONTINUED ACCELERATION FOR MY 2009 CAMRY HYBRID. FIRST TIME WAS ON AN EXIT RAMP WHERE I RELEASE PRESSURE ON THE PEDAL TO SLOW DOWN BUT IT DID NOT MOVE FOR A FEW SECONDS. THE SECOND TIME WAS PULLING OUT AND NEEDING TO QUICKLY ACCELERATE, I THEN RELEASED PRESSURE, BUT THE CAR CONTINUED TO INCREASE IN SPEED. BOTH TIMES I MOVE THE FLOOR MAT TOWARD MY SEAT, AND THE SECOND TIME REQUIRED SHIFTING THE CAR INTO NEUTRAL. AFTER THE SECOND INCIDENT, I TOOK MY CAR TO THE DEALER WHO SOLD IT TO ME AND REPORTED THE ABOVE. THEY LOOKED AT THE MAT AND SECURED IT WITH CLIPS THAT WERE NOT THERE BEFORE. THIS WAS PRIOR TO THE PEDAL RECALLS. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY LXE. HE STATED WHILE DRIVING AT SPEEDS OF LESS THAN 35 MPH THE RADIATOR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER OFF THE HIGHWAY AND NOTICED THERE WAS RADIATOR FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO DEALER WHERE THEY PERFORMED A DIAGNOSTIC AND FOUND THERE WAS A HOLE IN THE RADIATOR. REPAIRS WERE MADE TO THE VEHICLE AT THE OWNER'S EXPENSE. THE RADIATOR AND AIR CONDITIONER COOLING COIL WERE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER DID NOT ASSIST WITH THE COST OF THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 26,837.
ENGINE STALLED WHILE DRIVING 15MPH AND WAS TOWED TO TOYOTA AND THEY COULD FIND NOTHING WRONG WITH CAR. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE VEHICLE HAS AN AUTOMATIC START PRESS-BUTTON. WHILE TRAVELING AT SPEEDS OF APPROXIMATELY 60 MPH THE VEHICLE ABNORMALLY ACCELERATED TO SPEEDS OF 80 MPH WITHOUT DRIVER INTENT. HE THEN ATTEMPTED TO DEPRESS THE BRAKES WITH EXTREME FORCE, TO NO AVAIL. HE THEN WAS ABLE TO MOVE THE VEHICLE INTO A SEPARATE LANE AS THE VEHICLE MAINTAINED 80 MPH. HE CONTINUED TO USE EXTREME FORCE ON THE BRAKES UNTIL THE VEHICLE SLOWLY BEGAN TO DECREASE IN SPEED. THE VEHICLE WAS MOVED INTO THE PULL-OFF LANE. THE VEHICLE HAD STALLED SOMETIME DURING THE ACCELERATION AND UPON SEVERAL ATTEMPTS, HE WAS ABLE TO RESTART THE ENGINE. THE DEALER ADVISED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THE ACCELERATION HE EXPERIENCED WAS NORMAL FOR A HYBRID VEHICLE. LATER, HE RECEIVED A RECALL LETTER PERTAINING TO UNINTENDED ACCELERATION (SEE NHTSA CAMPAIGN ID NUMBER: 09V388000: COMPONENT: VEHICLE SPEED CONTROL: ACCELERATOR PEDAL), HOWEVER ONCE THE REPAIRS WERE MADE, THE CONTACT EXPERIENCED TWO ADDITIONAL UNINTENDED ACCELERATION INCIDENTS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 8,400.
WHEN MY WIFE WOULD GET IN THE PASSENGER SEAT OF OUR CAMRY AND GET BELTED IN FOR A MINUTE OR SO BEFORE I GOT IN AND STARTED THE CAR, THE SEAT BELT OFF LIGHT WOULD ILLUMINATE. THIS HAS HAPPENED SEVERAL TIMES AND DOES NOT SEEM TO HAPPEN IF I START THE CAR BEFORE SHE BELTS IN. THIS WAS REPORTED TO EDDY'S TOYOTA AND THEY RECALIBRATED THE SEAT SENSORS BUT THE PROBLEM DID NOT GO AWAY. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) AND WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIRS, HE WAS EXPERIENCING DIFFICULTY IN LOCATING THE ACCELERATOR PEDAL WITH HIS FOOT WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE VEHICLE WOULD NOT DECELERATE IMMEDIATELY WHEN SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER YET THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.
WHEN I WAS DRIVING AT NIGHT, I STARTED TO FEEL A LOT OF HEAT IN MY RIGHT HAND, THE HEAT CAME FROM THE RADIO AND THE A/C CONTROLS STOP WORKING AND THE RADIO TOO, THE RADIO TURN BLANK BUT KEEP PLAYING THE A/C CONTROLS KEEP TURNING ON AND OFF BY THEM SELVES. SINCE THEN MY RADIO GOES BLANK, ON AND OFF AND THE DEALER WONT DO NOTHING ABOUT IT, I HAVE CHECK WITH DIFFERENT CAMRY'S OWNERS AND I HAVE FOUND OUT THAT THEY HAVE THE SAME PROBLEM. I ALSO HAVE PROBLEMS WITH MY BRAKES???? WHEN I STEP ON THE BRAKES MY STEERING WHEEL STARTS SHAKING LIKE IF THE ROTORS WERE BAD, I TOOK THE CAR TO MY MECHANIC ONLY TO FIND OUT THAT A IDLE ARM IS BAD ,AND HE AS WELL AS OTHER CAMRY'S OWNERS TELL ME THAT THERE ARE A LOT PROBLEMS WITH THOSE ARMS. MY CAR IS STOCK, I HAVEN'T DONE ANY MODIFICATIONS. THE OTHER PROBLEM THAT I HAVE IS THAT I TOOK THE CAR FOR NEW TIRES AND I SAW RUST INSIDE ALL MY RIMS, I LIVE IN CALIFORNIA SO THERE NO SNOW OR I DO NOT LIVE TO CLOSE TO THE BEACH, AND I DO NOT KNOW WHAT TO DO, I TOLD THE DEALER AND THEY SAY NOTHING THEY CAN DO. MY VISORS KEEP FALLING OFF AND THEY COME OF THEIR BASE. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY WHICH WAS PURCHASED IN 2008. HE STATED THAT WITHIN 5,000 MILES OF PURCHASING THE VEHICLE, BOTH THE LEFT AND RIGHT FRONT AXLES FAILED AND WERE REPLACED UNDER WARRANTY. WHILE DRIVING 70 MPH, THE ENGINE REVVED AND THE VEHICLE BEGAN TO ACCELERATE. THE VEHICLE ACCELERATED OVER 118 MPH FOR APPROXIMATELY 3 MILES WHILE THE CONTACT WAS DEPRESSING THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE ACCELERATION. THE VEHICLE DID NOT SLOW DOWN. HE THEN FORCED THE VEHICLE INTO NEUTRAL AND THE VEHICLE BEGAN TO COAST UNTIL FINALLY COMING TO A STOP. THE DEALER WAS CONTACTED AND THEY ADVISED HIM NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT HAD NOT YET HEARD FROM TOYOTA, TO DATE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 26,000.
I LIVE IN THE CHICAGO AREA AND RECENTLY PURCHASED A 2009 TOYOTA CAMRY SE WITH 35K MILES ON IT IN NOV 2009. IN LATE DECEMBER I WAS DRIVING HOME FROM WORK - IT WAS RAINY AND ABOUT 30 DEGREES OUTSIDE AND THE ROADS WERE A BIT SLIPPERY. THE CAR IN FRONT OF ME (FAR AHEAD) APPLIED ITS BRAKES TO MAKE A LEFT TURN. I WENT TO APPLY MY BRAKES TO SLOW DOWN AND THE CAR WOULD NOT STOP! I DID NOT FEEL THE BRAKES APPLY AND SLOW MY VEHICLE. I PUSHED DOWN ON THE BRAKE HARDER AND IT DID NOTHING. IT WAS NOT UNTIL I LIFTED MY FOOT OFF THE BRAKE AND REAPPLIED IT THAT THE CAR STARTED TO SLOW. LUCKILY I WAS NOT TOO CLOSE TO THE CAR IN FRONT. THE NEXT DAY, I WENT TO THE MY LOCAL MECHANIC AND PAID HIM TO LOOK AT MY BRAKES TO MAKE SURE THEY WERE SAFE. HE DID NOT SEE ANYTHING WRONG WITH THE PADS OR ROTORS. YESTERDAY THE SAME THING HAPPENED. THE WEATHER WAS A MIX OF RAIN AND ICE AND ABOUT 20 DEGREES. I AM NOT AFRAID TO BUY MY NEW CAR AND FEEL SOMETHING NEEDS TO BE DONE TO ADDRESS THIS ISSUE. I HAVE READ IN FORUMS WHERE SIMILAR OCCURRENCES HAVE HAPPENED TO CAMRY OWNERS AS WELL. PLEASE HELP! *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. DURING BRAKE APPLICATION AT 30 MPH THE VEHICLE WOULD NOT DECELERATE. CONSEQUENTLY HE REAR-ENDED A VEHICLE. EVEN AFTER IMPACT THE VEHICLE CONTINUED TO ACCELERATE. THIS CAUSED HIM TO CRASH INTO THE SAME VEHICLE FOR A SECOND TIME. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 10500.
I WAS IN A PARKING LOT OF A SHOPPING COMPLEX AND I WAS TRYING TO LOOK FOR A PARKING SPOT. THERE WAS A PARKING SPOT BETWEEN 2 CARS ON THE RIGHT SIDE, I SLOWLY TURNED RIGHT INTO THE SPOT, THE CAR WAS IN THE SPOT AND THE CAR WAS STRAIGHT AND MY LEG WAS ON THE BRAKES. UNEXPECTEDLY THE CAR STARTED ACCECELERATING ON ITS OWN, THEN THE CAR WITH GREAT SPEED CLIMBED UP THE CURB AND HIT THE HAIR SALON SHOP. THE SHOP HAD 2-3 FEET HIGH BRICK WALL AND MAIN DOOR AND OTHER THINGS ARE MADE WITH GLASS AND METAL FRAMES. THE CAR SMASHED THE WALL AND GLASS DOOR COMPLETELY AND LANDED INSIDE THE SHOP. I HAD TO PRESS THE BRAKES REALLY HARD AND FINALLY IT STOPPED THERE WAS A TIRE BURNING SMELL, I SAW THERE WAS BIG DRAG TIRE MARK ON THE SHOP FLOOR. THE AIR BAGS DID NOT OPEN. FORTUNATELY NOBODY WAS INJURED NOR THERE WAS ANY DAMAGES TO OTHER CARS IN THE PARKING LOT. I HAD RECEIVED A RECALL LETTER FROM TOYOTA 1-2 MONTHS BACK AND IT INDICATED THAT THE DRIVER SIDE FLOOR MAT CAN INTERFERE WITH THE GAS PEDAL AND IT HAD SUGGESTED TO REMOVE THE FLOOR MAT AND KEEP IT IN THE TRUNKS UNTIL FURTHER NOTICE. THEN I HAD REMOVED ALL THE FLOOR MATS AND WERE IN THE TRUNK AT THE TIME OF ACCIDENT. IT IS A 2009 TOYOTA CAMRY BOUGHT NEW AND DID REGULAR MAINTENANCE AT TOYOTA DEALERSHIP. THE CAR IS NOW IN 355 TOYOTA DEALERSHIP IN MARYLAND AND TOYOTA HAS OPENED A CASE AND ARE INVESTIGATING THE CASE ON 01/19/2010. *TR
2009 CAMRY 4CYL. - WHEN ENGINE WAS STARTED, WITH TRANSMISSION IN PARK, THE ENGINE REVVED TO OVER 4500 RPM WITHOUT ANY CONTACT WITH THE GAS PEDAL. ONLY WAY TO SLOW THE ENGINE WAS TO TURN OFF THE IGNITION. AFTER A FEW MINUTES, THE ENGINE WAS STARTED WITH NO ISSUE. DEALER REPORTED "NO PROBLEM FOUND". OWNER BELIEVES IT IS A FAULTY COMPUTER OR ELECTRICAL SYSTEM. *TR
WE ARE SENIOR CITIZENS WHO ONLY HAVE ONE VEHICLE, A 2009 TOYOTA CAMRY. IN DECEMBER WE HAD AN INCIDENT WHERE OUR VEHICLE WAS OUT OF CONTROL AND THE SPEED WAS INCREASING NO MATTER WHAT WE DID. I CALLED THE DEALER AND WAS TOLD THAT IT WAS PROBABLY DRIVER ERROR. WE RECENTLY RECEIVED A RECALL LETTER FOR BOTH THE FLOORMAT PROBLEM AND GAS PEDAL. THE SERVICE DEPARTMENT AT SYLACAUGA TOYOTA WAS VERY RUDE AND TOLD ME WE COULD NOT GET IN FOR QUITE A FEW DAYS AND IT WOULD TAKE 3 1/2 HOURS TO REPAIR. WE ARE AFRAID TO DRIVE THE CAR BECAUSE IT IS A LONG WAY TO THE DEALERSHIP. WE HAVE NO OTHER VEHICLE TO USE AND I AM ILL AND CANNOT BE AWAY FROM HOME SITTING IN A DEALERSHIP FOR OVER 3 1/2 HOURS. I AM PETRIFIED TO GET IN OUR ONLY VEHICLE. *TR
ON OR AROUND DECEMBER 15TH I WAS EXITING MONROE EXIT WHEN MY VEHICLE HAD ACCELERATED WITHOUT ANY CAUSE THAT I HAD TO IMMEDIATELY HIT MY BRAKES TO TRY AND SLOW MY VEHICLE DOWN. THIS HAPPENED IN INDIO, CALIFORNIA COMING HOME FROM BLYTHE OFF THE INTERSTATE 10.WEST. VEHICLE WAS TAKEN IN FOR SVC ON 01/30/10 AND WAS NO PROBLEM WAS FOUND. I HAD TOLD MY HUSBAND IN DEC. BUT HE MUST NOT HAVE HEARD ME , I HAD REMINDED HIM AND AT POINT HE INFORM THE DEALER IN INDIO,CA AND WAS INFORM TO TAKE THE VEHICLE IN YET WAS TOLD NO PROBLEM WAS FOUND. *TR
AS I WAS ATTEMPTING TO SLOW DOWN MY 2009 TOYOTA CAMRY BY PRESSING DOWN WITH MY RIGHT FOOT ON THE BRAKE PEDAL, THE ENGINE WAS NOT SLOWING DOWN. WHEN I LOOKED DOWN TO BE SURE THAT MY FOOT WAS NOT ON THE ACCELERATOR PEDAL AS WELL AS THE BRAKE PEDAL, I NOTICED THAT THE ACCELERATOR PEDAL HAD NOT RETURNED TO THE IDLE POSITION. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY WITH BRIDGESTONE TURANZA EL 400 P215/60R/16 TIRES. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A LEFT TURN WITH SNOW WEATHER CONDITIONS THE TIRES STARTED SPINNING MAKING IT DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED TO CONTACT THE TIRE MANUFACTURER. THE TIRE MANUFACTURER WAS CONTACTED AND STATED THAT TOYOTA NEEDED TO BE CONTACTED SINCE THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE TIRES FAILED PREMATURELY. THE TIRES HAVE NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 11,000.
ACCELERATOR WAS STICKING WHEN THE ACCIDENT HAPPENED AND WE REAR ENDED ANOTHER PARTY. *TR UPDATED 02/01/10 *BF
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO RAPIDLY ACCELERATE PAST AN INTERSECTION. AFTER REPEATED BRAKE APPLICATION THE VEHICLE WAS ABLE TO STOP. THE DEALER NOR THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 5,200. UPDATED 02/19/10. *LJ UPDATED 08/20/10.*JB
TL* THE CONTACT OWNS A 2006 TOYOTA CAMRY WHEN A POWER SURGE CAUSED THE VEHICLE CRASH INTO ANOTHER VEHICEL AND POLE. THIS HAPPEND FOR THE FIRST TIME TWO WEEKS AGO. 14000 MILES AT TIME OF INCIDENT AND 14200 CURRENT.
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE APPROACHING A TRAFFIC LIGHT AT SPEEDS OF 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE DEALER MADE REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE CONTACT HAD NOT EXPERIENCED UNINTENDED ACCELERATION OF THE VEHICLE FOLLOWING THE RECALL REPAIRS. THE FAILURE MILEAGE WAS 28,600.
I HAVE A 2009 CAMRY. AND I FOUND IT IS TAKES A VERY LONG TIME TO STOP THE CAR EVEN IF YOU PUSH THE BRAKE TO THE FULL POSITION. I ALSO OWN A 1999 CAMRY, WHICH DOES NOT HAVE THE PROBLEM. I EVEN HAD A ACCIDENT WITH THE 09 CAMRY WHEN I WAS REACHING THE TRAFFIC LIGHT ON AROUND 35MPH I BEGIN PUSH THE BRAKE WHEN I SAW THE LIGHT TURNED INTO YELLOW. HOWEVER, THE CAR COULD NOT STOP IN TIME, AND I PUMP INTO THE CAR IN FRONT OF ME. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE BRAKE WORKS FINE SO FAR AND THEY DID NOT HAVE A RECALL SO FAR. *TR
ON 10 DEC 09, AT APPROX. 4:15 PM, I WAS DRIVING MY 2010 TOYOTA CAMRY, WITH MY WIFE IN THE FRONT PASSENGER SIDE. I WAS PROCEEDING SOUTH ON ROUTE 81 1/4 MILE BEFORE THE TAFT ROAD EXIT. I WAS IN THE PASSING LANE PROCEEDING AT APPROX.60-65 MPH. UPON DEPRESSING THE ACCELERATOR INTO PASSING GEAR, THE PEDAL STUCK IN A DOWNWARD POSITION. I ATTEMPTED TO BRAKE THE VEHICLE WITH NO RESPONSE, I QUICKLY PLACED THE VEHICLE IN NEUTRAL AT WHICH TIME THERE WAS A LARGE ENGINE ROAR, AT WHICH TIME I IMMEDIATELY PUT MY RIGHT FOOT SHOE TOE UNDER THE ACCELERATION AND PULLED THE PEDAL BACK INTO ITS NORMAL POSITION. I WAS CROSSING TWO LANES WHEN THIS INCIDENT OCCURRED. I THEN PLACED THE VEHICLE BACK IN DRIVE & VERY CAREFULLY DROVE HOME. I REPORTED THE INCIDENT TO MY DEALER FOX IMPORTS IN AUBURN NY.. *TR
GAS PEDAL STUCK. CAUSE BY THE FLOOR MAT WAS REMOVED AND STILL SEMI STICKS.*CW
I HAVE A 2009 TOYOTA CAMRY BUILT IN THE USA. I HAVE EXPERIENCED THE STICKING ACCELERATOR PROBLEM 3 TIMES SINCE BUYING THE CAR IN APRIL 2008. LUCKILY I HAVE PUT THE CAR IN NEUTRAL EACH TIME BEFORE I HAD AN ACCIDENT. I UNDERSTAND THAT MY CAR IS NOT IN THE RECENT PEDAL RECALL, BUT I THINK IT SHOULD BE. *TR
I'M COMPLAINING ABOUT THE RECALL BACK IN DEC. WHEN I FIRST LEARNED ABOUT IT I CALLED MY DEALERSHIP HUBERT VESTER'S TOYOTA OF WILSON WHERE I BROUGHT MY CAR FROM TO SET UP A APPOINTMENT TO HAVE IT CHECKED. THE GUY IN SERVICE DEPT. ASKED IF I RECEIVED A LETTER AND I HAVEN'T AND THATS WHY I WAS CALLING TO SCHEDULE A APPT. THEY STATED THAT IF I HAVEN'T RECEIVED THAN MORE THAN LIKELY MY TOYOTA WAS NOT ONE THAT WAS BEING RECALL. I WAS SATISFIED WITH THAT ANSWER I THEN CALLED CUSTOMER AND ASKED THEM OR FOR THEM TO MAKE SURE. BEFORE I CONTINUE DRIVING ON THE ROAD. THEY ASSURED ME THAT MY VIN# WAS NOT ONE OF THEM. I ALSO HAD A OIL CHANGE ON 01/21/10 AND TIRE INSPECTION NOONE MENTION IT EITHER. OKAY SO TODAY (03/09/10) IN THE MAIL I RECEIVED A LETTER STATING THAT I NEED TO HAVE MY CAR TAKEN TO THE DEALERSHIP FOR THE RECALL. 4 MONTHS LATER I BEEN RIDING ON THE ROAD ENDANGER MY LIFE AND MY FAMILY LIFE. I JUST THINK THAT TOYOTA SHOULD HAVE HANDLE THIS BETTER AND I'M HIGHLY DISAPPOINTED. *TR
MY 3 YR OLD SON WAS IN A BOOSTER SEAT IN THE MIDDLE OF BACK SEAT. HE WAS STRAPPED IN WITH SEATBELT. WHEN SEATBELT WAS RELEASED, THE SEATBELT WENT BEHIND HIS BACK. I DID NOT NOTICE. IT WAS SOMEHOW WRAPPED AROUND HIS WAIST LIKE A NOOSE. WHEN I TRIED TO LIFT HIM THROUGH IT, I COULDN'T GET HIM OUT. HE WAS LITERALLY SUSPENDED SEVERAL INCHES OFF THE SEAT IT WAS SO TIGHT. THE SEATBELT WOULD NOT LOOSEN. IT WAS ONLY GETTING TIGHTER AND TIGHTER. IT EVENTUALLY GOT SO TIGHT IT WAS CUTTING INTO HIS WAIST. I TOOK HIS PANTS AND UNDERWEAR OFF TO TRY MAKE MORE ROOM; TO NO AVAIL. IT WAS EXCRUCIATINGLY PAINFUL FOR HIM. HE WAS SCREAMING AND CRYING. THE SEATBELT WOULD NOT LOOSEN. WE DID NOT KNOW WHAT TO DO. THIS HAPPENED ON A SUNDAY. DEALERS WERE CLOSED. WE HAD TO CUT THE SEATBELT WITH AN EXACTO KNIFE. SCISSORS WOULD NOT CUT IT. THIS PROBLEM DID OCCUR SEVERAL TIMES IN THE PAST, BUT I WAS ABLE TO LIFT HIM OUT. THIS TIME IT WAS SO TIGHT I COULD NOT GET HIM OUT. MY CONCERN IS THAT IF THIS HAPPENED ON A HIGHWAY OR IN A REMOTE AREA, I WOULD NOT HAVE AN EXACTO KNIFE. THIS COULD HAVE RESULTED IN HIS DEATH. THE DEALER SAID ALL SEATBELTS RETRACT IF FULLY EXTENDED. THIS SEATBELT WAS NOT FULLY EXTENDED. THIS MUST BE A DEFECT. MY HUSBAND IS AN ENGINEER AND COULD NOT LOOSEN! DEALER REFUSES TO FIX OR ACKNOWLEDGE THERE IS A PROBLEM. I DO NOT KNOW WHAT TO DO. *TR
2009 TOYOTA CAMRY. CONSUMER STATES UNEXPLAINED ELECTRICAL OUTAGES RESULTING IN THE INABILITY TO GAIN ENTRY ACCESS INTO THE VEHICLE WITH REMOTE STARTER. *TGW THE CONSUMER HAS TRIED TO GET THE VEHICLE REPAIRED 4 TIMES, BUT THE PROBLEM CONTINUED. THREE OF THE DOORS WERE AFFECTED BY THE PROBLEM. OVER THE COURSE OF TWO MONTHS, THE DOORS WERE INOPERABLE INCLUDING THE FRONT PASSENGER, REAR DRIVER AND REAR PASSENGER SIDE DOORS. *JB
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY LE. WHILE PARKING THE VEHICLE AT APPROXIMATELY 3 MPH, THE ACCELERATE PEDAL STUCK WHICH CAUSED THE CONTACT TO CRASH INTO THE FRONT PORCH OF A HOUSE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE FRONT PASSENGER SIDE FENDER WAS CRUSHED. THE MANUFACTURER SENT A REPRESENTATIVE TO INVESTIGATE THE FAILURE ON JANUARY 11, 2010. THE REPRESENTATIVE ADVISED THE CONTACT THAT SHE WOULD RECEIVE A REPORT IN THE MAIL BEFORE SHE CAN HAVE THE VEHICLE REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS 8,111.
BELOW YOU WILL FIND THE EMAIL THAT I SENT TO TOYOTA ON FEBRUARY 7, 2010 AS WELL AS THE RESPONSE I RECEIVED. TO THIS DATE I HAVE NOT RECEIVED ANY OTHER COMMUNICATION FROM TOYOTA. I TRULY BELIEVE THAT ONE OF THESE SAFETY RECALLS LED TO MY CAR ACCIDENT IN NOVEMBER, 2009. MY VEHICLE WAS INCLUDED IN BOTH THE FLOOR MAT AND ACCELERATOR RECALLS. DISCUSSION THREAD CUSTOMER 02/07/2010 09:51 AM I HAD A CAR ACCIDENT 11-30-09 WHICH RESULTED IN THE TOTAL LOSS OF MY 2009 CAMRY LE [XXX]. DUE TO THE CLOSED HEAD INJURY I RECEIVED, I AM UNABLE TO RECALL THE ACCIDENT. HOWEVER, VIEWING THE ACCIDENT REPORT, IT APPEARS MY VEHICLE WAS TRAVELING MUCH FASTER THAN I TRAVEL ON THIS ROADWAY. IT WAS NOTED THAT MY SIDE AIRBAG DID NOT DEPLOY WHEN MY VEHICLE STRUCK A TREE ON THE DRIVERS SIDE DOOR. DUE TO THE RECALLS, I AM NOW CONCERNED THAT ONE OF THE RECALL ISSUES WAS THE CAUSE OF MY ACCIDENT. MY CAR IS NOW AT A SALVAGE YARD NEAR ATLANTA, GA. AND I FEEL THAT TOYOTA SHOULD BE CONCERNED ENOUGH TO CHECK MY CAR FOR DEFECTS. I BOUGHT THIS CAR BASED ON YOUR REPUTATION FOR DEPENDABILITY AND SAFETY, AND NOW DUE TO THE RECALLS, I CAN'T IMAGINE BUYING ANOTHER TOYOTA. PERHAPS MY GREATEST CONCERN ARE MEDIA REPORTS THAT TOYOTA HAS BEEN AWARE OF THESE PROBLEMS FOR QUITE SOME TIME AND CHOSE NOT TO NOTIFY OWNERS. I NOW HAVE TO WONDER ABOUT THIS COMPANIES ETHICS. DATE: SUNDAY, FEBRUARY 7, 2010 12:51 PM FROM: ASK TOYOTA <TOYOTA_CARES@TOYOTA.COM> SUBJECT: SAFETY SHORTCOMINGS [INCIDENT: 100207-000212] THANK YOU FOR CONTACTING TOYOTA MOTOR SALES, U.S.A., INC. WE APPRECIATE YOUR CONSIDERATION AND HOPE TO HAVE YOUR EMAIL ADDRESSED AS QUICKLY AS POSSIBLE. OUR CURRENT OFFICE HOURS ARE MONDAY THROUGH FRIDAY FROM 5 AM TO 6 PM AND SATURDAY 7 AM TO 4 PM PACIFIC TIME. IF YOU NEED IMMEDIATE ASSISTANCE, WE RECOMMEND YOU CONTACT THE CUSTOMER RELATIONS MANAGER AT YOUR LOCAL TOYOTA DEALERSHIP. *TR
THE OPERATION OF THE SIDE SEAT AIRBAGS ON THE TOYOTA CAMRY ARE COMPROMISED DUE TO THE FACT THAT THE INTEGRITY OF THE SEAT CUSHION HAS A DESIGN FLAW THAT CAUSES THE CUSHION TO COLLAPSES AROUND THE AIRBAG. WHICH WOULD CHANGE THE ANGLE OF THE AIRBAG AND CAUSE IT NOT TO DEPLOY PROPERLY. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. TWICE THE VEHICLE SUDDENLY ACCELERATED WHILE DRIVING APPROXIMATELY 35 MPH. ALSO THE BREAKS WOULD NOT RESPOND DURING APPLICATION. HE WOULD HAVE TO USE THE EMERGENCY BRAKE SEVERAL TIMES. HE RECEIVED A TICKET FOR DRIVING OVER THE SPEED LIMIT. HE CONTACTED THE MANUFACTURER AND FILED A REPORT. HE WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER WERE HE PURCHASED IT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN DID NOT ROAD TEST OR DIAGNOSE THE VEHICLE. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE AND GAVE HIM THE KEY BACK. HE TOLD THE DEALER IF THEY COULD NOT DIAGNOSE THE FAILURE TO TRADE THE VEHICLE. THE VEHICLE WAS TRADED. THE CURRENT AND THE FAILURE MILEAGES WERE 8,000.
ON NOV 23, MY WIFE HAD AN ACCIDENT IN HER 2009 CAMRY. SHE WAS PULLING INTO A PARKING SPACE WHEN THE CAR ACCELERATED. THE CAR CONTINUED TO ACCELERATE WITH THE BRAKE ON. THE CAR HAS BEEN COSMETICALLY FIXED ($9500). WE HAVE NO FAITH IN THIS RECALL FOR GAS PEDAL. THERE IS MUCH MORE HERE, A SENSOR OR COMPUTER FAILURE. TOYOTA HAS STILL NOT FIXED OUR CAR BECAUSE THEY DO NOT HAVE RECALL PARTS YET. THEY ALSO SAID THEY WERE GOING TO INSTALL BREAK OVER-RIDE SOFTWARE WHEN THAT BECOMES READY. PLEASE CONTINUE YOUR INVESTIGATION. I FEEL WE HAVE NOT HEARD THE LAST ABOUT THIS ISSUE. *TR
WE HAVE A 2009 CAMRY THAT HAS INTERMITTENT ISSUES IN REGARD TO THE THROTTLE LINKAGE IT HAS TWICE BECOME STUCK IN THE WIDE OPEN POSITION, WE ARE VERY CONCERNED ABOUT THIS ISSUE AND HAVE BEEN IGNORED BY TOYOTA PERSONAL, WE FEEL THERE IS A REAL PROBLEM WITH THE LINKAGE AND OR COMPUTERIZED LINKAGE ISSUES. *TR
I WAS ON A JOB ASSIGNMENT IN NAPA VALLEY, CALIFORNIA. I HAD A RENTAL TOYOTA CAMRY FROM NATIONAL CAR RENTAL. I DON'T HAVE VIN BUT LICENSE WAS CA. I WAS DRIVING NORTH OF PT REYES ON HWY 1 AND DECIDED TO STOP AT A SCENIC AREA. I TOOK A LEFT OFF THE HWY INTO THE PARKING AREA. I WAS BRAKING AND APPROACHING A PARKING AREA SURROUNDED BY LARGE TIMBERS AS PARKING GUARDS. I WAS NEARLY STOPPED AT THE TIMBER, BRAKING AND PREPARING TO PUT THE TRANSMISSION INTO PARK. MY CAR SUDDENLY LURCHED FORWARD OVER THE TIMBER, ENGINE ROARING. BECAUSE I HAD BEEN PREPARING TO PUT THE TRANSMISSION INTO PARK AND DID THIS, THE CAR ENGINE ACCELERATED SEVERELY AND DIED. MY FIRST THOUGHT WAS THAT I HAD BEEN STRUCK FROM BEHIND AND THRUST FORWARD BUT THERE WERE NO OTHER CARS OR WITNESSES. I WAS ABLE TO RESTART THE CAR, ROCK A BIT AND MOVE BACKWARDS OFF THE TIMBER. I WAS BEWILDERED BY THE STRANGE BEHAVIOR OF THE CAR AND DIDN'T CONNECT THIS EVENT TO THE RECENT TOYOTA PROBLEMS UNTIL THE RECALLS AND TV REPORTS. I NOW AM SURE THIS WAS AN EVENT OF RAPID ACCELERATION. I WAS FORTUNATE IN THAT I HAD MY FOOT ON THE BRAKE AND HAD BEEN ALMOST STOPPED WHEN THE LURCH FORWARD OCCURRED. AFTER EXPERIENCING THIS, I DON'T BELIEVE THE PROBLEM HAD ANYTHING TO DO WITH THE ACCELERATOR SINCE MY FOOT WAS ON THE BRAKE, NOT THE ACCELERATOR. I REALLY WONDER IF ELECTRONIC "CROSS-TALK" HAS BEEN RULED OUT AS THIS PROBLEM SEEMED TO BE VERY RELATED TO ELECTRONICS. *TR
WE STARTED NOTICING THAT THE CAR WOULD ACCELERATE SLOWLY. IT WAS SO SLIGHT WE COULDN'T TELL AT FIRST. I WOULD TAKE MY FOOT OFF THE GAS PEDAL AND NOTICE THAT THE MPH WOULD INCREASE VERY SLOWLY. I THOUGHT THAT WAS WEIRD BUT THE INCIDENTS WOULD BE SO FAR APART. I WOULD NOT CATCH IT DOING IT AGAIN LITERALLY FOR MONTHS. UNTIL ONE SUNDAY WE WERE ON THE FREEWAY, MY HUSBAND WAS DRIVING, WE WERE TALKING WHEN I LOOKED OUT THE WINDOW AND NOTICED THE TREES GOING BY REALLY FAST. AS I WAS TELLING HIM TO SLOW DOWN AND HE WAS TELLING ME THAT HE HADN'T BEEN PRESSING HIS FOOT TO THE PEDAL A CONSTABLE PULLED US OVER FOR SPEEDING. WE HAD BEEN DOING 88MPH. WE WERE NOT IN A RUSH TO GET ANYWHERE. THIS CAR CONTINUES TO DO IT EVERY SO OFTEN. WE HAVE COMPLAINED TWICE TO THE DEALER. THEY ONCE KEPT IT FOR A WEEK TO CHECK. THEY FOUND NOTHING, WHICH DOESN'T SURPRISE ME BECAUSE IT ONLY HAPPENS ONCE EVERY COUPLE OF MONTHS OR MORE AND IT IS VERY SLOW AT IT. THE TOYOTA DEALER SHAVED THE PEDAL AND TOLD ME NOT TO USE A SECOND MAT. I DID THAT. THEY TOLD ME NOT TO WORRY ABOUT IT. WELL THE CAR STILL ACCELERATES ON ITS OWN FROM TIME TO TIME. I NOTICE IT WHEN I WONDER WHY I AM GOING SO FAST WHEN I HAVE NOT BEEN PRESSING HARD ON THE PEDAL. MY FEET ARE IN GOOD CONDITION AND I AM ONLY A WOMEN'S SIZE 8 SO THAT CAN'T BE THE PROBLEM. I WONDER IF THEY ARE WAITING FOR THE CAR TO ACCELERATE FASTER AND MORE OFTEN AND IF I HAVE TO HAVE AN ACCIDENT BEFORE TOYOTA WILL HEAR ME. TO TELL THE TRUTH I AM BEYOND MAD. WE HAVE HAD A 1994 CAMRY WHICH REACHED MORE THAN 200,000 MILES ON JUST OIL CHANGES, TUNE UPS AND MINOR REPAIRS AND A 1994 CELICA THAT WE STILL OWN. THEY WERE GREAT CARS SO WHEN WE BOUGHT A 2009 CAMRY WE EXPECTED THE SAME QUALITY. WE ARE BEYOND DISAPPOINTED AT THIS POINT BUT WE ARE STUCK. AND THE FACT THAT MY CAR IS DEFECTIVE AND IT'S NOT MY FAULT AND NO ONE WANTS TO DO ANYTHING ABOUT IT MAKES ME STARK RAVING MAD. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. DURING BRAKE APPLICATION AT 10 MPH, THE VEHICLE ACCELERATED WITHOUT INTENTION. CONSEQUENTLY SHE REAR-ENDED ANOTHER VEHICLE. THE DRIVER SUSTAINED MODERATE INJURIES. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE AND CURRENT MILEAGE MILEAGES WERE 24,000. UPDATED 1/4/10 *CN UPDATED 01/06/10.*JB
ABS BRAKES HAVE A SURGE. RIGHT FRONT TIRE SKIDS IN HARD STOPPING. *TR
ENTERING MY DRIVEWAY AT SLOW SPEED - APPROXIMATELY 5 MPH TO DRIVE UP A SMALL INCLINE. ENGINE BEGAN TO RACE AND VEHICLE ACCELERATED AND CRASHED INTO GARAGE. THE GARAGE DOOR DESTROYED AND CONTENTS OF GARAGE DESTROYED CONTENTS OF GARAGE ACTUALLY STOPPED THE VEHICLE WHICH IS A 2009 CAMRY. VEHICLE MAT HAD BEEN REMOVED DUE TO TOYOTA'S RECENT LETTER OF RECALL, THEREFORE THAT WAS NOT THE CAUSE OF EXTREMELY RAPID ACCELERATION. *TR AN INSPECTION WAS PERFORMED ON THE VEHICLE BY A TOYOTA ENGINEER AND NO PROBLEMS WERE FOUND. THE CONSUMER STATED THE RECALL WAS PERFORMED ON FEBRUARY 6, 2010 AND THE ENGINEER PERFORMED THE INSPECTION ON FEBRUARY 24,, 2010. SO THEREFORE, HE WASN'T GOING TO FIND A PROBLEM, SINCE THE RECALL HAD ALREADY BEEN PERFORMED. UPDATED IVOQ 10/27/10*JB
I HAVE PURCHASE 2009 TOYOTA CAMRY LE ON AUGUST 7, 2009. BUT MY WIFE WAS DRIVING WHEN IT WAS INVOLVED IN AN ACCIDENT ON NOVEMBER 18, 2009 DUE TO EITHER THE GAS PEDAL STUCK OR THE BRAKES DIDN'T WORK PROPERLY, THAT CAUSED A CRASH TO THE OTHER CAR REAR. WE HAVE TAKEN TO DON MCGILL TOYOTA OF KATY FOR REPAIR THAT COST ME $3,850.00 FOR THAT DAMAGE ON THE FRONT END. THE QUESTIONS IS DOES MY CAR HAVE SAME PROBLEM THAT TOYOTA HAS RECALLED? *TR
I HAVE PURCHASE 2009 TOYOTA CAMRY LE ON AUGUST 7, 2009. BUT MY WIFE WAS DRIVING WHEN IT WAS INVOLVE IN AN ACCIDENT ON NOVEMBER 18, 2009 DUE THAT EITHER THE GAS PEDAL STUCK OR THE BRAKES DIDN'T WORK PROPERLY, THAT CAUSED A CRASH TO THE OTHER CARS REAR. WE HAVE TAKEN TO DON MCGILL TOYOTA OF KATY FOR REPAIR THAT COST ME $3,850.00 FOR THAT DAMAGE ON THE FRONT END. THE QUESTIONS IS DOES MY CAR HAVE THE SAME PROBLEM THAT TOYOTA HAS RECALLED? I WOULD LIKE TO SOMEONE GIVE ME SAME ANSWERS ON IT. *TR
MY TOYOTA CAMRY (2009) ALWAYS STEERS TO THE LEFT ON HIGHWAY. HAVE TO HOLD TIGHT TO KEEP IT STRAIGHT. SENT TO DEALER, GOT FOUR WHEEL ALIGNMENT, BUT THE PROBLEM STILL EXISTS. SENT TO THE DEALER AGAIN, THE DEALER SAID THEY COULD NOT FIND ANY PROBLEM. THE PROBLEM IS STILL THERE, MY FRIEND WHO DROVE THE CAR FELT THE SAME. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE MANUFACTURER DID NOT NOTIFY HER OF THE DEFECT FOR THE FLOOR-MATS UNTIL SEVERAL MONTHS AFTER THE PRESS RELEASE. SECONDLY WHEN SHE REMOVED THE FLOOR-MAT THE DEALER RE-INSTALLED IT. SHE DOES NOT HAVE CERTAINTY THAT THE REINSTALLATION WAS SAFE. ALSO SHE WAS NOT SATISFIED WITH AN INTERIM REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 950.
MY 2007 TOYOTA CAMRY LE WAS REAR-ENDED AT AROUND 40-50 MILES PER HOUR AND IT WAS PUSHED INTO THE CAR IN FRONT OF ME. SO I WAS STRUCK FROM THE BACK AND THEN THE FRONT. THE OTHER TWO CARS' AIRBAGS DEPLOYED BUT MINE DID NOT. I NOTICE THERE ARE FRONT AND SIDE TESTS DONE ON CARS BUT NEVER WHEN ONE IS REAR-ENDED. I WENT TO THE EMERGENCY ROOM WITH A HEADACHE AND STIFFNESS IN MY NECK AND WAS DIAGNOSED WITH WHIPLASH - HEAD AND BACK. EVERYONE I'VE MENTIONED THIS TO WONDERED WHY MY AIRBAGS DID NOT DEPLOY. CAN YOU TELL ME IF IT SHOULD HAVE? FORTUNATELY MY SEATBELT WORKED AND RESTRAINED ME AND I DID NOT BUMP MY HEAD ON ANYTHING OTHER THAN THE HEADREST. JUST WONDERING IF I SHOULD BE CONCERNED THAT MY AIRBAG DID NOT DEPLOY. OH, AND MY JUST-PAID OFF CAMRY WAS TOTALED -- OVER $12,000 IN DAMAGES SO I HAVE TO BUY ANOTHER CAR AND WONDERING IF I SHOULD CONSIDER ANOTHER VEHICLE. I FEEL FORTUNATE THAT I WAS ABLE TO WALK AWAY FROM THE INCIDENT THOUGH THERE IS NO MORE "TRUCK" SO TO SPEAK LEFT ON MY CAR. I'D LIKE TO GET ANOTHER CAMRY BUT NEED TO KNOW IF THE LACK OF AIRBAG DEPLOYMENT IS IMPORTANT TO CONSIDER WHEN BUYING ANOTHER CAR. ALSO, I HAVE BEEN HEARING THAT THE FLOOR MAT RECALL ON THE TOYOTAS FROM 2007 -2010 IS NOT REALLY A FLOOR MAT ISSUE BUT AN ELECTRICAL ONE THAT TOYOTA IS NOT TELLING US ABOUT. WHAT DO YOU KNOW ABOUT THIS? *TR
ACC. STICKING, VEHICLE SPEED UP. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE ENGINE WAS MAKING A KNOCKING SOUND. WHEN THE VEHICLE IDLE THE NOISE BECAME EXTREMELY LOUD. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES OVER THE PAST YEAR AND THE DEALER CONSTANTLY STATED THAT THE SOUND WAS NORMAL. THE LAST TIME THE CONTACT TOOK THE VEHICLE TO THE DEALER, SHE WAS TOLD THAT THE SOUND COULD BE HEARD, BUT THERE WAS NOTHING THAT COULD BE DONE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING IN A PARKING LOT SHE SLIGHTLY APPLIED PRESSURE TO THE ACCELERATOR PEDAL, AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT INTENTION. CONSEQUENTLY SHE CRASHED INTO AN EMBANKMENT. THE FRONT-END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR STRUCTURAL BODY DAMAGES. THE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED12/11/09 *BF THE CONSUMER STATED THERE WAS A VIBRATION COMING FROM THE GAS PEDAL BEFORE THE INCIDENT. UPDATED 12/11/09
ON DRIVING OUT OF A PARKING LOT, I SUDDENLY FELT A VIBRATION ON THE GAS PEDAL AND THE CAR IMMEDIATELY ACCELERATED AND WENT OUT OF CONTROL AND INTO AN EMBANKMENT. I SLAMMED ON THE BRAKE AND PUT THE CAR INTO PARK. THE CAR SUSTAINED DAMAGE UNDER THE FRONT END. *TR
2009 CAMRY I BOUGHT A USED CAMRY 2009 WITH 64,000 MILES ON IT. I NOTICED THAT WHILE MAKING A TURN, BOTH RIGHT AND LEFT AXLES WERE CREATING SOUND. THEN I CALLED TOYOTA'S CUSTOMER RELATIONS DEPT. AROUND NOV 11TH AND REPORTED THIS MATTER TO THEM. THEY GAVE TO ME THE COMPLAINT # 0911116335. THEY ADVISED ME TO GO TO THE LOCAL DEALER. I TOOK THE CAR TO THE LOCAL DEALER ON DEC.3,2009 AND A MECHANIC RODE WITH ME IN THE CAR AND AGREED THAT BOTH AXLES ARE BAD. I LEFT THE CAR WITH THE DEALER TO CONFIRM THIS PROBLEM. WHEN I PICKED UP THE CAR, THEY CHARGED ME $ 50.00 FOR INSPECTION AND WROTE THE REPORT THAT ONLY LEFT AXEL WAS BAD. AS I HAVE ALREADY POINTED OUT, MECHANIC HAD ALREADY CONFIRMED THAT BOTH AXLES WERE BAD. IT APPEARS THAT TO 'TONE DOWN' THIS DEFECT, TOYOTA HOME OFFICE ADVISED THE DEALER TO REPORT THAT ONLY ONE AXEL WAS BAD. DEALER'S ESTIMATE FOR REPLACING ONE AXEL WAS AROUND $ 900.00 AFTER 10% DISCOUNT ON THE PARTS. I UNDERSTAND THAT THERE MAY BE ONLY FEW 2009 CAMRYS WHICH WOULD HAVE 64,000 MILES ON THEM. I REQUEST YOU TO REGISTER MY COMPLAINT AND LOOK FOR OTHER 2009 CAMRY USERS TO REPORT THIS PROBLEM. ANOTHER PROBLEM I HAVE NOTICED IS THE SIMILAR BRAKE PROBLEM THAT TOYOTA HAS IN PRIUS MODELS. WHEN APPLYING BRAKES ON A SLIPPERY CONDITION, CAR DOES NOT STOP FOR FEW FEET. PLEASE ALSO INVESTIGATE THIS MATTER. *TR