2009 Toyota Camry

While driving my seat squeaks as if the bolts are loose.

Excessive oil consumption, a sticky dash and power window switch

I drove my son’s 2009 Toyota Camry recently and encountered a serious safety concern. When driving into direct sunlight, visibility was significantly impaired due to intense glare reflecting off the dashboard and onto the windshield. The reflection made it difficult to clearly see the road ahead. This is not a cleaning or maintenance issue. The dashboard surface is no longer matte as designed. It has become glossy and reflective due to the well-documented Toyota “melting” or “sticky” dashboard defect that affected many 2009-era Toyota and Lexus vehicles. As the dashboard material degrades, it creates a reflective surface that directly contributes to dangerous glare while driving. This condition presents a genuine safety risk, particularly during sunrise and sunset, when glare is already a known driving hazard. Unfortunately, I understand that Toyota’s warranty enhancement program for this issue has expired, despite the defect continuing to pose a safety concern. I wanted to formally document this issue as a visibility and safety hazard and request guidance on whether Toyota will address this condition given its direct impact on safe vehicle operation.

The contact owned a 2009 Toyota Camry. The contact stated that while her daughter was driving at approximately 40 MPH, another vehicle ran a stop sign and collided with the drivers front side of the vehicle and the air bags did not deploy as intended. The contact's daughter sustained chest, knee, and right wrist injuries, and she received medical attention. The contact added that the driver's door was not able to open fully after the collision. The fire department arrived, and a police report was filed, but the report number was not available at this time. The vehicle was towed to an impound lot, where it was later deemed totaled. The manufacturer was notified of the failure, and a complaint was filed. In addition, the contact was told that they could not determine what caused the failure. The failure mileage was approximately 200,000.

The vehicle was involved in a rollover crash at 60 mph that ended in striking a tree, which intruded upon the entire backseat area. The driver/passenger airbag(s) did not deploy despite conditions where deployment should have occurred. There were no signs of prior deployment or tampering: to my knowledge, the airbag system had not previously deployed or been serviced for that. The airbag system is available for inspection, as the vehicle was sold to the insurance company. My safety was put at risk as I sustained physical injuries that may have been prevented by airbag deployment. The vehicle was inspected by insurance representatives. There were no prior warning lamps regarding the airbags prior to the crash.

My son wrecked cause of the stickiness of the dashboard the light reflected and he was in an accident . You guys mailed the safest notice to his grandmother at a assisted living facility and I have proof she didn’t get mail there so my son shouldn’t have to suffer we have already put a new motor in it and can’t deive

My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame has past but I read the owner had 10 years it is such a great car but I can’t drive it please help me I can provide proof of everything but I’m scared I will get killed

The dashboard has turned into a sticky residue that reflects a blinding glair and is hazardous to see & drive. Toyota has declined to extend the recall warranty to replace the dash even though this is a hazard and has nearly caused accidents. Please help me get Toyota to make good on replacing.

I purchased a 2009 Toyota Camry on [XXX]. After a few years, the dashboard became soft and sticky. During the summer of 2018, I noticed it melting on a hot sunny day. I looked into having it replaced. There was a warranty enhancement notification letter previously sent to me, which stated this type of known problem would be covered for up to 10 years since car was first placed in service. Unfortunately, I didn’t determine this was enough of a problem to me until [XXX]. I missed the warranty extension by 5 days. I contacted Newbold Toyota on June 29, 2018, and the service manager said that after the 10 years, it was the manufacturer's responsibility and there is nothing they can do, except to charge me for the repair. The repair was estimated at approx. $1,500 for the dashboard replacement. At first, I thought "Oh well, I can live with this." But now the dashboard has melted so much that it now reflects sunlight into the windshield so badly that it is has become a safety hazard. It is very difficult to see through the windshield when driving towards the sun or with the sun directly above on a sunny day (even while wearing sunglasses). So the defective dashboard is now causing a very hazardous driving condition. So I contacted the national Toyota Customer Service Center, and they said essentially the same thing as Newbold Toyota. There was nothing they can do now. Since this design/material flaw has caused such a serious hazard when driving the car, and this is now a safety issue, I believe Toyota should be held responsible and should pay for the repair to fix this safety issue. When I purchased this car, I had no idea the dashboard had an expiration date. Had I noticed the melting a few days earlier they would have paid for the replacement. So why does their responsibility to fix this defect/safety issue end after 10 years? I don’t believe Toyota considers this a safety issue, or I believe they would fix it. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2009 Toyota Camry. The contact stated that while his daughter was driving, the "Check Oil" warning light illuminated. The contact added oil to the engine. The contact was informed that the check oil warning light was illuminated. The contact took the vehicle to the dealer where an oil consumption test was performed. The dealer diagnosed the vehicle and determined that the engine was consuming an excessive amount of engine oil. The contact was adding several quarts of oil every 1,000 miles driven. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure and informed the contact that the Extended Warranty had been exceeded. The failure mileage was approximately 137,000.

The engine burned excessive oil and finally the rings and head gasket failed causing the engine to misfire and finally break down at 186,000 miles.

Dash board has become sticky due to the adhesive seeping out; causes major visual impairments while driving due to the reflection of the sun off of the sticky/disgusting/shiny dashboard.

The replaced dashboard ( the first dashboard was replaced due to a recall about melting dashboards) is now melting just like the first one and is causing significant glare in on the windshield. Avoided two (2) near accidents when the glare from the sun impaired my vision of the traffic in front of me.

I bought my 2009 Camry on [XXX] new in Kentucky and have had this vehicle up to the current date of 08-02-2024. In fact, I recently acquired my deceased (2 April 2024) mother's 2009 Camry and will be submitting a claim as well. My vehicle has only been owned by myself and taken extremely good care of and stored in a garage when not being driven. Approximately in June/July 2024 I began noticing that my dashboard was becoming sticky, as though it was actually melting!!!! It would get worse as long as it was out of the garage and was in the sun, heat and humidity. The longer time goes that the car is in these conditions it gets so shiny that the reflection makes seeing difficult!!! I went to the dealership here in Augusta, GA where my mother's vehicle was purchased since I am here resolving her estate and the problem started. Prior to doing this, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US and there was actually a Class Action lawsuit submitted regarding Toyota not fixing the problem. Also, I discovered there had been a recall or campaign for the 2007-2011 Camry. It had also been extended until 2019. I NEVER RECEIVED ANY NOTIFICATION NOR HAD MY MOTHER OR I WOULD HAVE ALREADY LOOKED INTO THE MATTER EVEN THOUGH I DIDN'T HAVE THE PROBLEM UNTIL NOW!!!!! I was told by the dealer to call corporate. I did and was told to submit a claim, which I did, file#[XXX] on 31 July 2024 and received a response on 1 August 2024 that there wasn't anything Toyota could do because the campaign had expired and it would be at my own expense to get repaired. NOT ACCEPTABLE!!! I CAN'T HELP THAT MY PROBLEM DIDN'T START UNTIL THE CAMPAIGN EXPIRED OR I WAS NEVER NOTIFIED OF AN ISSUE!!!! IT IS DEFECTIVE MATERIAL AND UNSAFE ISSUES DUE TO THE PROBLEM!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN. Oil is leaking and causing smoke whenever I drive for more then 15 mins.

I've been into automobile accidents and the passenger airbag never deployed. Few years back I took my vehicle for the sticky dashboard recall, Toyota replaced it. Few years later the dashboard is sticky and shiny worst than the first time, I called Toyota to get it replaced free of charge and they told me that is not the responsibility and denied to fix the replaced sticky dashboard. I almost have gotten in accidents do to the shiny glare from the dashboard.

Unknown

My vehicle has been a one owner vehicle, my mother and now me as she passed on 2 April 2024. My vehicle has been stored in a garage except when it is being driven. My vehicle has been taken care of extremely well and maintenance done as required. The oil has been changed every 3,000 miles since it has been owned. Approximately in June 2024 I began to notice my dashboard was sticky, cracking and actually MELTING! It gets worse as long as it is out of the garage,in the heat/sun and humidity for any length of time. The longer times goes that the car is in these conditions it gets shiny that the reflection makes a glare which makes seeing difficult! I went to the dealership where the vehicle was purchased brand new, Milton Ruben, Augusta GA 30907. Prior to going to the dealership, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US had been submitted in previous years.I began reading the complaints and discovered the problem was due to Toyota using defective material to make their dashboards in Toyota/Lexus vehicles made in 2007-2011.I discovered there had been a recall or campaign for these vehicles, it had been extended once or twice until 2019.MY PROBLEM IS THAT I NEVER RECEIVED ANY NOTIFICATION OR DID MY MOTHER!We would have immediately taken our vehicles into the dealership.I CANNOT HELP THAT THE RECALL OR CAMPAIGN FOR THIS ISSUE HAD EXPIRED PRIOR TO MY CAR SHOWING A PROBLEM!While reading the complaints I noticed there was a class action lawsuit filed,but I don't know the outcome.I was told by the dealership that they were aware of the problem but there wasn't anything they could do except replace the dashboard at my expense.TOTALLY UNACCEPTABLE!!!They told me that I would need to call the corporate office to see what they could do.I did, submit a claim, file #240802000525 2 Aug 2024.Toyota didn't reply but was told by the case manager that my case was closed without action. UNACCEPTABLE!!!!

I was driving the vehicle and hit a bump, and the driver side sunvisor dropped down into the sunshield position. I almost got in an accident because I couldn’t see and then I couldn’t get The sunvisor to stay up. This is the fourth sunvisor we have bought from Toyota. All of the three other sunvisors have done the exact same thing and I feel this is dangerous. The people at Toyota confided in me that this is a big problem with many Toyota’s. I am concerned that had my wife been driving she would have gotten in an accident because the sunvisor obstructed the view of the driver. Toyota to charge us $270 for both driver and passenger side sunvisors. Our mechanic put them in for free.

Soon after I purchased this 2009 Camry in June 2022 with only 59K miles, the dash pad became very sticky and it's producing a glare on the windshield making it hard to see at times. When I called Toyota customer service, I was told the recall for this car was only good for 10 years and had expired. I called the previous owner and he stated that Toyota never notified him of this recall. This is a safety issue and should be addressed by Toyota.