NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Toyota Camry. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2013 Toyota Camry. The contact stated that while driving on several occasions at various speeds, there was a knocking sound coming from the steering column. The contact stated that while driving downhill on several occasions, the steering column and dashboard vibrated abnormally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.
Replaced tranny
The contact owns a 2013 Toyota Camry. The contact stated that while driving at approximately 65 MPH, the passenger side front tire detached from the vehicle. The contact stated that there was no warning or indication of a problem. The contact stated that the vehicle dropped onto the roadway on the passenger side. The contact stated that the tire had rolled away in front of the vehicle. The contact stated that there were scrapes and deformation to the bumper on the passenger side, also the wheel well, tire hub, and the passenger door were damaged due to contact with the road. The contact had the vehicle towed to an independent mechanic. The mechanic determined that all but one lug nut had sheared off the bolts. The only lug nut left was jammed in the rim of the tire. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 210,000.
Shifting shudder
Factory paint is peeling off. It is a known issue and Toyota won't do anything for me.
I attempted to open my car door and the door handle simply snapped off in my hand. This is the second time this has occurred. The first time, my driver's door handle snapped off when a technician at my Goodyear repair shop tried to open it. Now, the exact same thing happened to my passenger driver's side door when I went to open it. Upon closer inspection, it seems that the manufacturing is defective, as the handle seems to have been simply glued on in spots rather than more securely attached. Bear in mind that this car is barely driven more than twice a week; it barely has any wear and tear and is under 80,000 miles despite 12 years of use.
I have a vehicle in which a safety recall was issued for models In that body type and year range. The recall was issued in response to a software glitch that causes a shudder when acceleration. I called my local dealer and was told I do not qualify for a recall even though I have the exact same symptoms listed in the recall. I have spent over 3k trying to resolve this issue and have tried to reach out to corporate with no luck. My car is getting more unstable and nearly lost control due to the shudders. What can I do?
Car shudders at 40 to 50 mph recall previously on torque converter
The contact owns a 2013 Toyota Camry. The contact stated that while driving 40 MPH, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the torque converter. The torque converter was flushed, and it was stated by the dealer that the torque converter might have caused damages to the transmission and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 205,000.
The contact owns a 2013 Toyota Camry. The contact stated while driving at an undisclosed speed, the transmission shuddered, with the check engine warning light illuminated. In addition, the contact became aware that the transmission was slipping. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.
Hi. My name is [XXX] . I owe a 2013 Toyota Camry SE and the selt belts in the back are not working. That is a major safety issue. I need it to be fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2013 Camry shudders when I am accelerating, usually between 15-30 mph. It can be alarming since I expect the car to accelerate quickly but instead it shudders. I was making a right hand turn at a stop light, I went to accelerate and my car shuddered so badly and failed to accerelate so I was almost rear ended. This is a major safety concern when the gears do not properly change during operation. My local Toyota dealership diagnosed it as being a problem with the torque converter. I am aware that Toyota issued a Warranty Enhancement Notification - ZE5 to do three things, put in a new torque converter, additional transmission pan magnets, and update the software. I purchased my vehicle in 2019 and was not made aware of this by the Toyota dealership at the time of purchase nor did I receive anything in the mail. Now, Toyota refuses to correct this problem even though it continues to be an issue with owners of these vehicles.
Vehicle brake assist hold was engaged, foot still depressed on the pedal. The car released the brake hold and starting rolling at 5 mph even with my foot still on the brake. I had to let off the brake pedal and slam back on it and the car didn't stop in time and still hit the car in front of me. Very light impact but as a result led to the whole front of the car being out of shape (bumper, grille, headlights). Was aware of its deactivation but was not aware that the force of the brake pedal does not override the auto hold assist when the assist is deactivated.
This complaint has to do with Toyota's electrical steering. I will begin this complaint by explaining what I've learned about the new Toyota vehicles. I've been having electrical problems with my car for the past year. It started with the radio going in and out about eight months ago, and now it has been out completely for two months. The tire pressure sensor warning light cycled intermittently when the radio went out. When the radio finally quit working, the tire pressure warning light stays on constantly. When I researched replacing the radio with a non-Toyota radio, I had to replace all of the wiring harnesses (steering control and radio, and there is another harness that I can't remember -- this is from BestBuy). If you don't replace all of the wiring harnesses, you lose the functions of the electrical and warning system, for example, the tire pressure warning lights. In my research (on the internet), I found that the electrical steering can go out if the system receives a signal that the tires are out of alignment and tire pressure warnings. I check my tire pressure every week because the warning light is on. I do not have a tire pressure reset button on my car. The computer or the computer board on the radio periodically pings the sensors. I began hearing a humming noise from the front right side of my car. I originally thought it was a tension pully on the belt because of the cold weather and no warning light. I drove my car about ten miles with the humming noise. Then, the power steering came on, and the steering became almost impossible. (I learned to drive in vehicles without power steering.) Within minutes of the power steering light coming on, I had a catastrophic failure of all systems in my car. Every warning light on the dashboard was on. After about two minutes, the lights cycled off. About one minute later, they came back on. The difficulty driving without the power steering would have been a bad accident if I had been on the Interstate.
Toyota Camry se 2013 When accelerating at a stop light or when slowing down to make a turn, it hesitates when stepping on it to go or when accelerating at a turn,. It will go about 5 - 10 feet and hesitate, It happens more several times in one day! It scares me and I’m worried about getting into an accident. No check engine light and does not throw any codes.
The contact owns a 2013 Toyota Camry. The contact stated while attempting to unbuckle the front passenger’s side seat belt, the seat belt failed to release from the buckle. After further attempts to release the buckle, the anchor assembly fractured. The contact was unable to be reassembled. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 105,000.
The panel that controls the interior lights, garage door operation, moon window and an SOS button appeared to have an electrical malfunction and part of that control panel which is on the ceiling between the moon window and mirror melted due a heat source. I do not know what caused the problem but took the vehicle to a dealer and they would not advise on what made the plastic melt. In my opinion that could have caused a fire as the vehicle is in the garage when not in use.
I purchased a set of 4 Cooper Ultra Touring (235/45R18) Tires in 05/2022. Within 40,000 miles of purchasing the Tires, I was traveling on I-10 WB at approximately 70 MPH when the Vehicle started to shake violently. I pulled into the Right Lane and slowed down significantly and was able to make it to my residence safely. The very next day, I took the Vehicle to a local Goodyear Franchise and had a new Passenger Front Tire installed on 10/24/2022. The Service Tech advised that the Passenger Front Tire was on the verge of separating and that was the reason for the Vehicle Shaking. On 08/28/23, I was traveling on I-10 EB and the Driver's side of the Vehicle started to shake violently again. I traveled in the Right Lane at a slow speed until I came up on a Toyota Dealership in Daphne, Alabama. The Service Tech put the Vehicle up on a lift and advised me that the Driver's Side Rear Tire had separated and the Driver's side front tire had an uneven wear pattern on the inside edge. I had both tires promptly replaced. I have done my due diligence and have discovered many recalls on Cooper Tires as of late. The same descriptions I have read online are exactly what I have experienced with my two tires that have separated. I did check to see if these Tires were apart of any recalls and they are not. One thing I would like to point out is that these Cooper Tires were apart of a Promotion that Tire Choice Auto Service Centers were running in the Summer of 2020 to buy 3 tires and receive 1 free. For this reason, I do not know how many of these Tires were sold as it felt like they were just trying to get rid of them as they were heavily discounted. I do suspect that these tires were made in the same factories as many that were recalled. These Tires do have a 70,000 mile Warranty and I am currently in the process of trying to get the Tires from Toyota so Cooper can inspect them for a refund. Reference #: [XXX]. Please let me know if you need more information. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Having issues with the ac condenser drain hose. And Transmission shuddering during acceleration.
We purchased Toyota Camry in 2013. Currently, it has a mileage of less than 100K. We regularly serviced it at Landers Toyota dealership, and the last maintenance was performed a week before the accident. Driving home from work, my wife heard a bang and felt a jolt after which she was forced to stop. There were no warning signs. The car was filled with smoke and seconds later the flames appeared from underneath the car (luckily, she managed to escape without injuries). I towed the car to the garage for inspection and a large (about 4-5 inches) and wide (about 1 inch) crack was found on the engine. I contacted my insurance rep and the adjustor will inspect the vehicle within 1-3 business days.
The contact owns a 2013 Toyota Camry. The contact stated while activating the front windshield wipers, the wipers failed to function. There was no warning light illuminated. The contact stated after driving over a speed bump, the windshield wipers functioned as needed. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V505000 (Visibility). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 180,000.
The transmission malfunctioned during acceleration. Toyota acknowledged the defect torque converter was used for 2012 - 2014 Camry. However, the manufacturer refused to repair or replace it because the car haven't been driven during COVID pandemic, and warranty expired. During the acceleration after traffic light or lane merging, the car would shudder, stall, jerk and shake. This could get others or myself killed because the car suddenly slows down or stops. The defect torque converter has been inspected and confirmed by a local Toyota dealer (Bernardi Toyota), but they refused to address voluntarily. There was no warning, or error prior to the failure. It happened suddenly from a few months ago, with ~100,000 miles. So basically, the manufacturer (Toyota) is aware that they sold a defect product, which could get someone killed, but refused to repair or replace it. They just hoped customers didn't drive the cars and let the time lapse, then they are off the hook. I am attaching the documents issued by Toyota, where they acknowledged the defect parts.
I had this car for 5 months, the dealer lied to me about the engine being repaired, the coverage he has on the vehicle. The electronic doesn't work front driver/ passenger doors, we have to unlock the back doors to get into the car and hop over to the front. The hood doesn't have a holder to keep the hood up on its own, the electrical sound blows out and I had to buy more wires and sound system to equip. The day it started tripping, first was when the car didn't start, it made an awful clicking noise. I got a jump it started. I decided to buy new battery; however, the check engine light is on, and check service soon light on. I checked to see if there was any oil, there's no oil. I called the dealership advise him of the problem and he blows me off as if it's not his concern. I'm extremely upset because I trusted that his word to sell me a good and no bad conditions car. I have me and my friends with me along driving, my friend said, "C car is smoking", I looked in the mirror, oh my God I see white thick smoke from the back. I immediately pull over to look at the problem. I can't drive. I called my insurance to get the car tolled to my home. I called the dealers, I had no good help from him at all. I'm out of a car what to do? My wife called Toyota company to tell them what going on and to get the Maintenace history (tune up, spark plugs and oil change). The dealer & the lender didn't want nothing to do with this car, I'm so hurt because I've been deceived for my money. He did the contract the way he wanted, and lenders company to continue to report a fraud contract on my credit report. I have less than time to turn the car back or continue to pay for a broken car. My wife side the car its safe anymore to continue to drive or put any more money into a car you didn't damage. Who is responsible, the manufacturers said they can't help me it's passed the mile; I have to pay out of pocket. This contract is all a lie the amount value and work. I need help with to
2013 Toyota Camry Hybrid XLE, 2AR-FXE. 134,000 miles. The car burns a quart of oil every 2,000 miles. This issue is from the low-tension piston rings sticking up and leading to scarring of the cylinder walls, causing oil consumption. Toyota had this issue with the 2007 2AZ engine and fixed it, but hasn't done a thing about the 2AR engine with the same problem. Hundreds and thousands of owners have complained but Toyota does not care enough to solve the problem! TOYOTA DOESN'T CARE ABOUT YOU, they only care about themselves and the money they make for charging people thousands of dollars for short blocks out of the owner's pocket for an issue that is not the owner's fault. The car has had 5,000/6 month mile oil changes all its life. Don't buy a 1AR/2AR-equipped Toyota if you expect it to last. It also has a VVT-i rattle problem that is very common that Toyota doesn't bother to fix for their customers.
When starting the car in low temperatures, approximately less than 30 degrees Fahrenheit, the ABS, VSC, and BRAKE warning lights remain on after starting. subsequent reading with an OBD reader indicates a C1246 trouble code. Operation of the vehicle without working ABS and VSC systems makes the vehicle inherently less safe and stable. I experienced several episodes of poor braking and skidding when driving in snow or rain before the problem was successfully diagnosed and repaired. The vehicle was serviced by Orland Toyota several times before the problem was able to be reproduced and repaired. A complete replacement of the ABS controller was required.
1. The seatbelts in the back seat doesnt not work. It is not strapping and clicking. I am unable to properly strap in my nephew's carseat properly. This not a dealership issue this a manfacturer issue and it needs to be recalled. God forbidden that I get into an accident with my nephew in the car. 2. Recently the car handles on the driver's side both of broken off from the car. I am unable to open my car properly. I dont understand why it broke off I didnt pull on it hard one day it just came 3. The child lock option doesnt work one day I was driving on the high way and my nephew was open to open the back door with the child lock button on. These are major issues that need to be investigated and recalled. 4. The door on the passenger side in the back does not open from the inside. Again dangerous because what if there is a fire and my passengers can't get out.
While driving on highway tire pressure light blinking.. i checked with tire shop they told everything is good
The spiral coil is rusted and needs to be replaced. Notes of mechanic will be provided
Unknown. The vehicle shutters tremendously while traveling between 40 and 60 mph.
Truck has only 93,000 miles after 19 years. Housed in a garage. Gets undercoat wash mid-winter and post-winter. yet frame severely rusted out to the point that vehicle can't be loaded or tow 3,500 lb boat/trailer.
I just bought my car it's a 2013camry SE and I noticed the paint on the roof is flaking and now there's a couple spots on the trunk that are flaking I recently found out that Toyota has a recall on that issue and I have the pearl blue paint job I've never seen a car do this I was just in shock when I noticed it was occurring it's just the top of the car flaking and I always wax it every 3 months I never got a letter from Toyota I am the 2nd owner I have another issue with my ac not working and my airbag lights on if u can give me a call at [XXX] id greatly appreciate it thank you for your help INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I am the owner of 2013 Toyota Camry SE VIN# 4T1BF1FKXDU279537. My vehicle shudders when I drive over 25 mph. On 19 April 2022 I took my 2013 Toyota Camry SE to the Glen Toyota dealership. After the diagnosis the representative stated that I needed a new torque converter. The cost would be $2902.30 to repair. After further investigation I discovered Toyota offered the Torque replacement at no charge under the Toyota enhancement warranty program. Under the extended repair program the torque converter was replaced at no charge for 8 years or 150,000 miles. My vehicle is currently under 150,000 miles and the 8 year mark occurred during Covid19 when businesses were shut down. The service adviser told me the dealership would not cover the repair. Under a normal situation this would be acceptable. Due to unusual circumstances related to Covid19, I am requesting that my vehicle's torque converter be replaced at no cost to me. I have uploaded the document to the Toyota Warranty Enhancement Program that explains the shudder while driving under light throttle conditions between approximately 25 – 50 mph. Also included is the service recommendation from the Glen Toyota dealership that shows the seriousness of this repair. I do not fell safe driving this vehicle until the torque converter is replaced. Thank you.
the drivers seatbelt, does not engage, if i keep clicking the button it sometimes catches, but the warning alert sound stays on even when it finally engages
My car has a vibration on the front end. I have taking it for alignments, tire balancing none of those is the issue. We check for CB joints, wheel bearing not the issue. Someone made a statement of the same issue I am having with my car saying that it’s a class action lawsuit out take it to a transmission shop get it fix and submit invoice to get reimbursed.
Torque Converter started shuddering a couple of weeks ago. I was stranded in busy intersection for just long enough to scare me into understanding that this issue is dangerous. I found that Toyota had issued LSC E03 - Limited Service Campaign and I was not notified. There was no recall. Instead there was a window of time that I missed, apparently. How many 100's of thousands of Camry's are having this same issue but were unable to afford the cost after Toyota's Warranty Extension ended? I would bet it's alot. This will impact young peoples, and the working poor especially hard because they are the ones buying used cars, and they typically don't have the time or the money for expensive repairs. Even if the repairs are for safety. So, they will be driving the cars with a known safety flaw designed and sold by Toyota.
While driving have noticed shuddering at random times. Car just now has 134k on it and the service records never showed what computer update was done. Was unaware of any issues with torque converter issues. Have had cruise control set to speed limit and had car acceleration up to 25miles over speed set, car has also slowed down without anything being changed. Went to dealership because torque converter tsb and was told it was out of warranty in Aug 2021. had ecm reprogrammed with original owner in 2014... toyota knew this was an issue and never corrected parts
transmission is pausing around 20mph and bad shudder around 45-50mph with transmission. Just bought this car in June 2021 problem has been going for about 3 months since owner vehicle.
Faulty torque converter and engine control module software glitch - TSB-NOSB0034-14R2 Original owner never notified about the Toyota Service Bulletin. I purchased car from Toyota Dealer who knew of problem but it did not happen during test drive and I then the day I drove it home, it started happening. I took it back and they wanted an additional $2400 to repair what should have been repaired on a recall. I have read many many complaints about this same issue with many 2012 and 2013 Camry's and I believe that this should have been recalled!!!!!!
Randomly vehicle fails to accelerate fully transmission shutters during this period.
The contact owns a 2013 Toyota Camry. The contact stated that the rear driver’s side interior door latch was not able to open the door. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
The contact owns a 2013 Toyota Camry. The contact stated while driving at low speeds, the vehicle would hesitate. The contact stated no warning light was illuminated. The contact was able to continue driving the vehicle to his destination. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 171,000.
The contact owns a 2013 Toyota Camry. The contact stated that while operating the vehicle, the front driver’s side seat belt would not lock or remain secured in the buckle. The seat belt warning light remained illuminated at all time. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 188,000.
Transmission torque converter recall... I bought the car 2 years ago used didn't kno about the recall... when the transmission started the shutter I looked it up.... this was last year... everytime I go to toyota since they have been giving me a hard time... when I finally found the recall number info for them they took so long till the recall was over now they want me to pay for it out of pocket... I don't think that is very fair on their end or customer friendly
The contact owns a 2013 Toyota Camry. The contact stated while driving 30 MPH, the vehicle started to shudder and jerk while the vehicle accelerating at speeds of 45 MPH or above. The contact took the vehicle to a local dealer who diagnosed the failure as torque converter shudder. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,555.
Toyota engine are still having the excessive oil consumption issue that has caused deadly concerns. My vehicle is doing the same
THE WINDSHIELD WASHER (WON'T SPRAY) DOES NOT WORK. I THOUGHT I SAW A PREVIOUS RECALL FOR WINDSHIELD WIPER/WASHER ON THIS VEHICLE??? IT HAS NEVER BEEN REPAIRED/REPLACED. ALSO, THE HIGH BEAMS (EXTERIOR BRIGHT LIGHTS WON'T WORK) I ONLY HAVE LOW BEAMS. THANKS FOR YOUR HELP.
TOYOTA RECALLED MY 2013 TOYOTA CAMRY FOR A TORQUE CONVERTER THAT IS CAUSING A SHUDDER IN THE CAR WHEN DRIVING BETWEEN 5-50MPH THAT THEY ARE CLAIMING IS EXPIRED. BIG SAFETY ISSUE!!!
AS I WAS TURNING ONTO ANOTHER STREET ALL MY DASHBOARD LIGHTS LITE UP AND I TRIED TO BRAKE AND CAR WOULD NOT STOP. I PUT THE CAR IN PARK POSITION AND CAR STARTED SLOWING DOWN AND THEN JOLTED AND CAME TO A STOP.
ENGINE POWER TRAIN - WHEN I TRY TO GET UP DRIVE UP TO 20 MPH IT POWER DOWN BACKUP AN SLOW TO MOVE OFF. MY DRIVER SIDE SEAT BELT IS STUCK IN PLACE AN WANT WORK OR LOCK . THE TRACTION CONTROL LIGHT STAY ON AN WANT GO OFF. MOTOR SUPPORT BOLTS ARE NOT HOLING GOOD BECAUSE WHEN YOU PULL OFF THE HOLE MOTOR MOVE AN JERK THE CAR.
TORQUE CONVERTER PROBLEM WHILE IN MOTION IT'S CAUSING: SLIPPING OVERHEATING CONTAMINATED TRANSMISSION FLUID SHUDDERING INCREASED STALL SPEED UNUSUAL SOUNDS
Data synced from NHTSA on May 4, 2026