2020 Toyota Camry Complaint Log

The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately 35,000.

A safety recall for the Occupant Classification System (OCS) was issued by NHTSA in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix.

The contact owns a 2020 Toyota Camry. The contact stated that upon approaching the vehicle, the contact became aware of an excessive fluid leak underneath the transmission. The contact decided not to drive the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission oil pump seal. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact filed a claim with the manufacturer; however, the claim was declined. The failure mileage was 70,000.

I was going down the road and suddenly my brakes locked up. I had no control of my car and I hit a telephone pole at 60 mph. I had the car towed to a Toyota repair shop and days later the guy told me it had been wrecked before. I was not told this by the dealership and nothing showed up on the car through CARFAX. The dealership had replaced 2 batteries within 7 months and I had taken it to the dealership because of the noise in the front end, later to be told it was due to the wreckage that was not fixed previously. I am now being told my Camry is being totaled.

Toyota’s Occupant Classification Sensor (OCS) recall, which prevents airbags from deploying in a crash, was announced in November 2023. Despite multiple calls over the past year, Toyota has failed to resolve the issue, repeatedly giving me the runaround—both over the phone and in person at the dealership. This is completely unacceptable. My previous Camry had an airbag recall, which was fixed just before a serious accident caused by an unlicensed driver. Thankfully, the airbags deployed, likely preventing severe injury or worse. Now, I face the same dangerous issue again with this recall, and I refuse to put myself or my son at risk by driving a vehicle with defective airbags. After finally escalating the issue to Toyota corporate, they offered me a loaner vehicle. However, after spending an entire day coordinating and traveling to pick it up, the dealership treated me terribly, refusing to provide a comparable vehicle with basic features like Apple CarPlay for GPS. The staff was rude and unprofessional, making me extremely uncomfortable leaving my car there for an estimated four months—the earliest they claim they can fix it. This is my primary vehicle—our only car for long trips and daily use. I have an older car for short errands, but this is not a viable alternative. To make matters worse, when I reported the terrible experience back to Toyota corporate, they had no solutions, and will not offer rental car reimbursement. This is negligence, plain and simple. This is the second time in the past 10-15 years Toyota has faced a major airbag recall, with at least 28 fatalities and a $70+ million settlement tied to past failures. How is Toyota being allowed to do this again? They must be held accountable.

Brakes under constant pressure took longer to engage. One minute later while pulling into parking stall the brake pedal went to floor and one pump immediately after it engaged. Simultaneously, the car accelerated and jumped a curb and one foot into the landscape. Had the acceleration continued and/or the brakes not engaged the vehicle would have hit a tree in another 3'. This tree was about 18"-24" diameter. One hour later cautiously drove to Toyota dealer who performed inspection of brake system, test drove, and scanned the computer system. They found no abnormal codes for the time of the incidents. They could not replicate the issues. There were no warning indicators noticed during the incident. Scan data and incident report sent to Toyota Field Agents confirmed the described problem was not found in the system.

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is a progressing whine sound when accelerating, it's a common sign of a transmission failing, others online have described the same issue and they had to replace their transmission, I'd be worried about my transmission failing mid drive and not being able to control the car.

Driving normal about 60mph. Car seems to go into limp mode with no acceleration response. Toyota confirms the clutch actuator is failing causing the vehicle to not have acceleration pressure and that the transmission needs to be replaced. There are no indications or lights showing a malfunction and acceleration from a stop can be unresponsive. Turning the vehicle off and on will temporarily reset the car without issue. This problem is intermittent but increasing in frequency.

The contact owns a 2020 Toyota. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Toyota Camry. The contact stated while driving at approximately 20 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The dealer made the contact aware of an unknown NHTSA recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

On December 31, 2001, I was driving 2020 Toyota Camry LE at 20mph and the engine stalled. I kept pressing the gas but my vehicle wouldn't go. The check engine light was also on so we took it to a local shop where they mentioned the Toyota fuel pump recall. We then took it to a local Toyota dealer where they said my specific Camry was not included in the recall and I had to pay $1, 655.69 for a new fuel pump to be installed. My car exhibited the same systems as described in the fuel pump recall therefore I believe my car should be included in the recall and I should be reimbursed.

My seat belt buckle doesn’t click. I am at a Toyota dealership and they are charging me $378 to fix it. My warranty doesn’t cover this as well. This is a huge safety issue.

See attached document for complaint.

Low pressure fuel pump defective. Engine dies and/or surges under load at cruise speeds, sometimes dies at idle. Engine shuts down merging onto highway. Occupant(s) could be hit when pulling out into traffic if engine dies. Problem has been reproduced. Dealership said fuel pump is not covered under previous recall, but Toyota has a TSB stating the VIN# is in the TSB range for the above mentioned concerns. No DTC's are set, no messages set.

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My 2020 Camry has been nothing but a problem and Toyota is noncompliant with helping me. The service recall for the fuel pump was fixed at Vaughn Toyota in Bastrop La .. a week later I still had the same issues. They refused to put another fuel pump on my car even thought the fuel pump had a one year warranty. I then took it to Landers in Little Rock and since I had “codes” I had to pay $180 diagnostic fee. Fast forward to now, still have the same crappy fuel pump. I took it to Ryburn Toyota and was told to replace the charcoal canister and vent valve . That was $1000. Problem not fixed. All my lights stay on, I often get a charging system error notification. It goes into reduced power mode. And has left me stranded numerous times on the side of the road. I want whatever is wrong with my car fixed. I have never owned a vehicle with this many problems. I thought Toyota’s were good vehicles but I promise if I ever get rid of this one, I will not purchase another Toyota vehicle again.

Just bought this car in May 2024 and a few months after owning it my check engine light came on. They said the issue is with a coolant bypass valve and the issue is common with Toyota’s like mine. There is currently no recall, warranty is fighting me to fix it and the repairs will cost me over $700! Toyota needs to recall for this issue

Air bag malfunction report to dealer waring on dash

It looks like this recall was also submitted in February 2024 and just reissues but still has no repair available. Just wanted to bring it to your attention since it is now a recall that is 6 months old with no fix.

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Toyota Camry. The contact stated while driving at approximately 40 MPH, the vehicle shuddered and stalled. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the failure cause was unidentifiable. The dealer informed the contact that the engine might need to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that the parts would not be available until March 2025. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.

Battery was replaced 6 months ago due to being old, however, on Sept 19,2024 the car was completely dead after 4 days of no driving. Jumped by AAA and taken to dealer. Dealer reported on Sept 20 no issue with battery and no idea what could be draining th battery. Told me I don’t drive it enough even though I just came back from a high mileage vacation and drove it for over 1 hour each way four days prior and two days before that. Told me I need to run for 30 min every other day even if it is just keep it idle in garage. Prior to this battery change I had no such issue letting it sit for days and not start. There seems to be an issue with this year of Camry that is going unaddressed by Toyota and needs a remedy other than drive your car more often as well as being told to buy a maintainer/charger to keep battery charged as told by the tech. This is a widespread problem that needs to be fixed or made right by the company especially when car is under warranty.

coolant bypass valve

the vehicle will randomly shut down and it is due to the fuel pump or fuel pump sensor being faulty. It will shut down in the middle of driving which is a hazard and can lead to a car crash

Consistent issues regarding battery draining when car sits over 24 hours. Dealer can not find or resolve the problem.

While driving on an open road (no overpasses, tall buildings or objects overhead) my moon roof glass exploded. I did not hear any warning signs and did not have vehicles in front of me for it to be a kicked up rock. Glass rained down in the car.

Having same issue as NHTSA Campaign ID: 20V682000 Fuel pump fails, the engine can stall while driving, increasing the risk of a crash. Dealer won't fix because they can't get it to duplicate issue. Multiple codes showing fuel pump P12B501, P107B.

Engine coolant bypass valve

Toyota has issued a recall for OCS "Airbag may not deploy" but hasn't yet provided a remedy. I was notified in Aug. 2024 and now it's April 2025 and still no "remedy available". I have tried several different dealers in multiple states, to no avail, in both Utah and Hawaii.

The lock indicators that show that the LATCH safety system belts are tightened stopped working and show as locked even if it is in fact unlocked. This can lead to the this being unlocked, getting loose, and the car seat potentially moving around. This was discovered while moving the car seat from one car to another.

My car has had no incidents. I was told by customer service to file a complaint that there is no remedy for this issue. I gain income from renting this car on Turo. While there is an active recall, I am not able to use this car for income, it is removed from the qualification list for car rentals. I am told by the dealership that there is no remedy expected until 2026 for this vehicle. I cannot lose two years worth of income waiting for this solution. I had my car inspected at the dealership and was told that my sensor was not faulty and do not need a resolution. Is there any way that I can receive documentation from NHTSA showing that my vehicle is safe to rent out and has been inspected and cleared from Toyota? I appreciate your assistance in this matter.

A life saving part of my car has been recalled. Toyota is yet to fix my car. I'm afraid for myself and my family's safety in this car.

The coolant bypass valve has failed and my car is at 30,000 miles. This seems like a common problem as I see a lot of other people mention needing this replaced on their Camrys and RAV4s. The dealership said they are replacing all of them on Camry’s, RAV4’s, and Corolla’s

If vehicle is parked in sun the front facing camera and laser located at the top of the windshield overheat then when the vehicle is started the overheated front facing camera is offline so the collision, lane depart/assist and auto dimming system will not boot so those safety features are offline and your screen with your instrument cluster is obstructed by warning messages. If you park in the shade or cool the top of your windshield with water prior to starting the processes boot normally and your safety systems are available. Problem is reoccurring if vehicle is parked in the sun.

Driver side window spontaneously exploded while driving 70 mph on the toll. It’s available for inspection.I almost lost control of the car when it happened. It’s currently at the Toyota dealership in Plano.There was no warning of anything before it exploded.

The contact owns a 2020 Toyota Camry. The contact stated that while operating the vehicle, the front driver's side seat belt latch did not lock to secure the occupant in the seat. The vehicle was taken to the local dealer who replaced the front driver's side seat belt latch. The manufacturer was notified of the failure. The failure mileage was 60,000. The VIN was not available.

My wife was pulling into a parking space, feathering the brake. About a foot from parking, the car suddenly lurched forward, with her foot Still on the brake, and smashed into a 2' high decorative wall. The car is no longer drivable.

took my 2020 Camry to Toyota they told me the catalytic converter had issues and the engine cooling bypass valve as well. They also stated that they have a ton of Camrys and rav 4 coming in with the same issue

FRONT CAMERA DISABLED OR FRONT COLLISION WARNING SYSTEM DISABLED, NOT ABLE TO TURN ON CRUISE CONTROL. THIS HAVE BENN HAPPENING AFTER THIS PAST VERY HOT DAYS, AFTER BLOWING COLD AIR TO WINDSHIELD IT COMES BACK TO NORMAL.

While driving my car lost all power and my check engine light came on saying it needed to go to Toyota for inspection!

Car battery is dead . Battery is drained without cause, especially if car is park for 3 days or more. I have battery replaced before but still dies if not driven.

The contact owns a 2020 Toyota Camry. The contact stated that upon opening the sunroof and attempting to close the sunroof, the sunroof failed to close, allowing water to enter the vehicle during inclement weather. The vehicle was taken to the dealer and repaired. The contact stated that after the repair, the failure recurred, and the sunroof failed to close properly. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000.

Coolant bypass valve not functioning and needs to be repaired. Car can overheat or cause other electrical issues. Dealer stated this is a frequent issue for a lot of models. Not covered under warranty.

Vehicle has slow takeoff acceleration

The contact owns a 2020 Toyota Camry. The contact stated that bubbles or air spaces were forming on the rear windshield. The contact stated that some air bubbles the size of a dime were on the windshield. The contact stated that the bubbles were forming where the tinted portion of the windshield ended, and the clear glass started. The contact stated that the bubbles were obstructing visibility while using the rear-view mirror. The local dealer was contacted and was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance, but the dealer was no longer in business. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 81,000.

I had a feeling sick while driving my car. I placed a smoke and carbon monoxide detector in the cabin. The detector went off. I tried different things windows up windows down, recuperate open and close and detector alarmed. I brought my car to Doggett Toyota they found a leak in engine that was running to exhaust. I paid for $117 for estimate and $337 for part. The service department is pressing me to let them use my carbon monoxide detector. I refuse. When I went pick up the car fumes plus soap smell is still in the car. Detector still alarm 229ppm.They only offer to rent a ccar which I cannot drive because of health reasons. Other 2020 are carmys are recalled because oil leak and possibly damage to engine block. I requested my car be examined for the same problems as recall. The service department says I need ask corporate to send there own mechanic and I pay for it. Hours of run around miscommunication. That car is not safe to drive. Dealership doesn't have carbon monoxide detector or means to detect the smoke in the cabin. Service members all over the place, texting on cell phone, walking away while on phone with corporate etc.

Tracking #[XXX] Reference to carbon monoxide leak in cabin of the car. 227PPM and greater. No warning signals went off. My personal carbon monoxide detector alarmed me after repairs of engine seal for leak. [XXX] Hunter at Doggett called repairs are done. This car is not safe to drive. Toyota Brand Experience caller Lily called me Thursday March 14 and said someone from the team would call me by Tuesday, March 19. As of March 31 6:45Pm --I have not heard from anyone. Car unsafe to drive Carbon monoxide in cabin, other 2020 recalled for leaks and engine block damage .. No warning, No testing, ---Dangerous to ride with passenger air bag may deploy in a crash Recall No remedy -Vehicle Health Report not available [XXX] " There was an error communicating the remote server. - Techstream Diagnostic Report for [XXX] Dealer Code 42182 not available. Service work prior to purchase of the this car was not and still is not available... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The 12-volt battery has gone totally dead twice. Replaced the battery 2 times. Both batteries were fairly new. I believe there is some sort of drain on the battery that the test doesn't show. at a Toyota dealership, they said I didn't drive the car enough. When the battery failed the last time, I had driven the car over 1000 miles in the previous days before letting the car sit for 2 days. No way should the battery die this quickly.

So a few months after installing the pedal commander chip my Camry out of nowhere began flashing warning symbols and messages and the engine was reduced to about 5% power. Pre-collision braking was down, ABS was down, lane assistance was down, cruise control was down and it also said “Engine Reduced Power”, please see dealership! So I parked, turned off the car and disconnected the battery for about 10-15 mins. When I reconnected the battery and started the car everything was fine and there were no codes/warning lights. So I thought it was a glitch. Then like 3-4 days later it did it again immobilizing me outside of a clients house to where I had to get it towed. I then thought to unplug the chip and see if that did anything and of course once I did it started up and drove fine with no codes, for about a month or so. Then it gave me all the same codes as before but now without the chip installed. Did an oil change with new filter, replaced the starter cause now it wouldn’t start at all or turn over. Once I replaced the starter, I was able to get it started and drive it a few times over the course of 3-4 weeks at the time I wasn’t driving it that much. But then all of a sudden it stops starting again and now gives me all those codes again and now my Camry has been immobilized for the past year, basically all cause of the accelerator chip.