NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Toyota Camry. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Passenger side, rear driver side and rear passenger side door loc fail to unlock with key fob.
Started vehicle and went to back up. Car slammed into reverse and disply showed Drive start control malfunction. The service engine light came on. I removed the battery to reset the error message and the following dayi took it to the dealership. They checked it out and told me that they didnt find anything wrong with it since it wasnt displaying a service engine light. So i went home with it. The next day it did it again so i took it back to them while the condition was happening. Which insisted of the error message, serv eng light, gearshift indicator displaying drive and park at the same time. Also the door locks were continually locking and unlocking. They put a new water valve plus a neut switch assy and a new xmission lever in it and told me it was fixed. I picked it up and the next day it did it again. Returned it to them and they said that the new part was possibly bad from Toyota, ordered a new one, put it in and said it was all good now. I picked car up and 9 months later its happening again. Not sure what to do. Please help
After not driving for a couple days I was unable to start my Toyota Camry. The battery had drained for the 3rd time since buying this car in 2020. Safety - N/A Dealer confirmed issue. Yes the dealership No warning lamps.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the "Failure - Ignition Control" message was displayed. The contact stated that occasionally the seat belt warning chime failed to turn off while the seat belt was secured. In addition, the contact stated that the vehicle occasionally failed to start, and all four door latches failed to unlock while using the key fob. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Constant "ENGINE MAINTENANCE REQUIRED" warning. Dealer identified the engine coolant bypass valve as the source of the problem. Replacing the part resolved the issue.
My car recently had this message pop up "SRS airbag system malfunction." I did a search for recalls and found that Toyota is doing a recall for my vehicle's year and model (2020-2022 camry). I used this site to punch in my VIN number but there are no recalls on my vehicle. What is the probability that my car has the same exact problem as what the company is recalling for yet not be a part of the recall? Is there anything I can do about this? The message popped up out of the blue.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms no parts available.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There has been an open recall since December 2023, which Toyota has not provided a remedy. I have been the dealership several times to get my oil change and to get new tires. They did not mention anything about the open recall nor did they fix it. The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. Safety Risk This would not allow the airbag system to properly classify the occupant’s weight, and the airbag may not deploy as designed in certain crashes, increasing the risk of injury..
There is a current recall on my 2020 camry. I was notified by email in December 2023. It is for the passenger side air bag. I do not feel safe driving the car since being made aware of the recall. The Toyota dealership I go to has said there is nothing they can do as there is no remedy for this recall. I also have had multiple issues over the years with the sensors and battery. I bought the car brand new, with 2 miles I rolled off the lot. A few days after purchasing it my battery died. My battery died multiple times within the first few months, sensors did not work, screen display was off, Toyota said they had to reset the computer software. There was an issue draining the battery. Fast forward to November 2023, I had to buy a new battery. Even though I have had issues with the battery since purchasing the brand new car, I had to pay for the battery out of pocket. Toyota said I just barely missed the warranty. Now once again I have issues with the parking sensors not working and the rear camera display not showing. I get the notification RCD unavailable. Even though my camera is clean and was checked at the dealership. I feel as if I have bought a bad car from the start. And now I do not feel safe driving it as well as being completely frustrated with it. What can I do?
My car has been brought into the shop over two times due to a recall that has no yet been resolved and has no time frame as to when there will be available parts created to fix this issue. The passenger air bag is in for a recall as in case of anything, the air bag will not deploy correctly or at all. This is a major safety issue as it can cause the death of the person rising in the passenger seat. I do not feel safe driving in this car especially since my car is always a full house and it is used as a family vehicle where all 5 seats are being used at once. This is a recall that was later found on this car meaning that the car was built like that. Again, I do not feel safe as I have had family members die in a car accident before. I have asked the dealership multiple times to resolve this issue. On June 23rd 20024, I was almost in a car accident. All 5 seats were being used and we were almost hit by a car that was going over approximately 85mph. A life could have been taken if we would have been hit and the air bag would not have deployed at all or correctly. My car has been in the shop, Hanlees Hilltop Toyota since Monday June 24th. I was concerned about the airbag and again, they do not have any parts that have been created by TOYOTA manufacturer. I asked for a loaner car and they did not want to help nor provide me with one. I do not feel safe in this vehicle and the airbag not working should be considered high risk and this car should not be drivable due to this major high risk issue.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I am filing this complaint to report a serious and ongoing issue regarding the unresolved safety recall 23TA15 (Interim Notice 23TB15) for my vehicle, a 2020 Toyota Camry LE (VIN: [XXX] ). The recall is associated with a critical defect where the passenger airbag may fail to deploy (NHTSA #23V865). It has been over 1 year since this recall was issued, and despite repeated visits to Toyota dealerships, I have been informed each time that the required remedy is not yet available. This delay is unacceptable, particularly for a defect that directly compromises the safety of vehicle occupants. The inability of the passenger airbag to deploy in an accident poses a significant risk of severe injury or death. As the owner of this vehicle, I am extremely concerned that Toyota has not prioritized this issue or provided an adequate solution within a reasonable timeframe. I respectfully request the NHTSA to investigate this matter and take the necessary actions to ensure Toyota fulfills its responsibility to provide a timely and effective remedy for this critical safety recall. I would also appreciate guidance on any additional steps I can take as a consumer to expedite the resolution of this issue. Thank you for your attention to this urgent matter. I am available to provide any further information or documentation required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2020 Toyota Camry. The contact was reviewing the vehicle registration and became aware that the VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the local dealer, who confirmed that the parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted.
I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — NHTSA #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge NHTSA to take immediate action to: •Investigate the reason for the extended delay in remedy •Pressure Toyota to offer protective measures or replacement vehicles •Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from NHTSA and Toyota regarding the status of this recall and the lack of consumer support.
ECM, FUEL Filter, fuel pump issues Reduced engine power Lane departure alert system suspended Pre-collision system Secondary collision brake system Vehicle stability control system Check engine - malfunction in electronic control engine, throttle or automatic transmission
The contact owns a 2020 Toyota Camry. The contact stated that upon attempting to open the sunroof, the roof became stuck in place and rolled back halfway. The vehicle was taken to the dealer where a diagnostic test showed that the rails connected to the sunroof were defective. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 45,000.
There has been a safety recall for the passenger airbag for my Toyota for over a year. My dealer says Toyota has not provided them with the part (s) to fix the problem leaving me to drive in an unsafe car exposing passengers, and myself when I had to have someone driver for me after foot surgery, to danger.
The vehicle has a parasitic electrical drain that has lead to my wife being stranded twice.
Brakes peddle drops to low. brakes are spongy. similar to recall NHTSA campaign number: 21V890
Gas tank does not open. There’s a button that you press and sounds like it’s jammed. I went through the trunk to pull the yellow handle (looked online and seen others have this issue also) and it does not work on my car. I have to have someone press the button while I use my keys to go on the side to push it open.
A car turned in front of my daughter and her boyfriend. They were going 40 MPH and there is severe damage to the front of the vehicle. The car will be totaled. Not one air bag deployed. All first responders were very surprised and cautious that even them exiting the damaged vehicle could set them off. They were told "not to move" until they could investigate a safe way for them to leave the car.
Have whining from transmission. When trying to accelerate the car does not shift into gears correctly and there is hesitance and delay. Have issues merging on highway and regular traffic due to hesitance and delay. Car can jerk when accelerating. Had dealership inspect twice at different dates. The dealership said nothing was wrong and that the hesitance and delay was just how the car operates. Discovered that other Toyota Camry's had same issue under T-SB-0008-21. Would like for our model year Toyota Camry be added for repairs.
I purchased my Toyota Camry 2020 in 2021. I am at 56k miles and my car hasn’t started up without a jump for three weeks now. Car battery and alternator checked in excellent condition but somehow battery always drained. Found out that there was a bulletin back in 2020 on this issue that I was never made aware of so now I’m past 36 and Toyota states I have to pay for the update needed to keep my car running which is ridiculous because had I received this update upon purchase in 2021 this wouldnt have happened. This car is brand new and for them to say I have to pay for this Issue they have neglected to take care of is unfair. There should be a class action suit against Toyota for this.
Car has a fuel pump or fuel system and Central Florida Toyota has not fixed it even after taking it 2 times to the dealership.
2020 Camry has 34000 miles and the engine maintenance required comes on. The dealer says it is the coolant bypass valve. They will replace it but after looking online there are many reports of this happening to toyotas with low mileage. Coolant can corrode the electric components.
Engine: Fault Code P268115 - Engine Coolant Bypass Valve Control Circuit/Open: Circuit Short To Battery or Open. This is a huge ongoing problem with Toyota vehicles. You can do a simple search and find 100s of people with the same issue. This must be addressed and a recall issued for repair.
The contact owns a 2020 Toyota Camry. The contact stated that while starting the vehicle, the front end of the vehicle made abnormal exploding sounds and there was smoke coming from under the hood. The vehicle was towed to the dealer, where it was diagnosed that the battery had exploded, and the battery was replaced. The contact stated that while driving at an undisclosed speed, the message "Pre-collision Warning Malfunction” was intermittently displayed. Additionally, the contact stated that while driving on another occasion, the message "Maintenance Required" and messages indicating the Pre-collision, Anti-Lock and ABS malfunction, and to contact the nearest dealer were displayed. The contact also stated that an alarm persistently sounded. The vehicle was taken to the dealer, where it was determined that the failure was due to rodents damaging electrical wires. The vehicle was taken to an independent mechanic for a second opinion, and the mechanic determined that the failure was caused by the acidic residues that remained in the hood after the battery explosion. The vehicle was taken back to the dealer to be repaired. The vehicle was not yet repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 74,480.
Airbags failed in accident passenger and I were hurt and significantly impacted and then informed about recall after the fact recall number is 23TB15/23TA15
Incident: Just driving along when all of a sudden, the car engine turned off and check engine light came on along with warnings about brake system failures, fuels system failures and message to contact your dealer. Any attempts to restart the car failed. The vehicle was a 2020 toyota camry xse with 75000 miles. The vehicle was inoperable. CAUSE: There is a small air intake resonator box that connects to the air flow between the air filter compartment and the throttle. This resonator is made of plastic and the part that connects to the airflow main tube, had cracked and broken off and the broken piece got stuck in the throttle causing the vehicle to become disabled. This part is never touched when performing air filter maintenance and it was determined that over time, it just cracked and eventually broke off. This is a defect in the design and if this had happened at highway speeds could have had serious consequences.
I was driving the car without any issue or problem. All of a sudden the sunroof glass shuttered. It sounded like a blast. When I stopped the car, the sunroof was broken to small pieces.
sunroof and its now at the shop for repair. My safety was put at risk if because it sound as a gunshot and could have cause me to swerve into another line. If the sunroof had been open the glass could of cut me. unknown if the problem has been reproduced or confirmed. it has been inspected by the shop that's doing the repair. No warnings at all. I was traveling down the road and heard something that sounded like a gun shot. It then sounded like a window was open. Once I got home I inspected my car and pulled back the shade and realize the sunroof was shattered in pieces. If I had my sunroof open the glass could of fell in on me. I called my insurance company and they didn't inspected but ordered parts to fix it. They originally told me it would be a 0 dollar deductible. Now the car is in the shop to be repaired, I'm told they found other things and I would have to pay a $500 deductible now.
My dash constantly makes this buzzing sound coming around the center of the dash. It is highly distracting and has almost caused me multiple incidents trying to stop the noise and find out where exactly it’s coming from. Yes it’s been reproduced by others.
Coolant bypass valve My check engine light turns on when the AC is activated. I took it to my dealership on 5/22/2023 and was informed there’s a back order on the coolant bypass valve because it is a national issue. My car has been determined as unsafe to drive until the part can be replaced in 2-3 weeks.
The contact owns a 2020 Toyota Camry. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with fuel pump failure. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) and 20V064000 (Engine and Engine Cooling). The dealer confirmed that the vehicle was not included in the recalls. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was 72,299.
Only the driver side door unlocks. Started with rear driver side door. Now only driver side door unlocks with key fob. Replaced battery and had fob program still same issue.
The contact owns a 2020 Toyota Camry. The contact stated while driving at approximately 35 MPH, the vehicle was making an abnormal clicking noise from the engine compartment. The contact stated no warning light was illuminated. The contact stated that the noise was constant and the clicking sound happened at various speeds. The contact pulled over opened the hood and smelled a strong coolant odor. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling). The failure mileage was approximately 122,000.
The high pressure fuel pump line suddenly ruptured at the high pressure fuel pump. This happened without warning and spewed fuel all over the engine compartment and onto the exhaust system that comes out just below the engine. It started a small fire on the engine exhaust pipe as I hurried to a mechanic across the intersection. Luckily I was able to turn off the car and avoid damage. The repair required a new high-pressure fuel pump as well as a line that runs into the pump. I kept the original parts - the mechanics state that the replacement fuel line was different than the one removed from the vehicle in the shape of the line connector to the fuel pump. I was told by Toyota that my car was NOT under recall despite there being fuel pump recalls for similar vehicles.
Did not happen to this vehicle, but others the same year. I am a tech who has seen multiple failures of the crankshaft position plate which is mounted between the flywheel and crankshaft brake causing engine to shut down while driving due to crank position sensor not receiving signal. I am concerned because my wife drives one which is the vin I gave, that her car may cut off in traffic causing a accident. This part is defective with holes cut around it where the new replacement part is solid.This should be replaced at no cost to customers when vehicle warranty coverage has run out. Information below is for a vehicle that I worked on and have seen 3 others. One resulting in engine & transmission replacement due to excessive damage from plate coming apart. I work for Toyota & don't want my identity shared with them.
The contact owns a 2020 Toyota Camry. The contact stated that all four doors on the vehicle failed to lock or unlock as needed. The contact stated that the failure initially started with the rear passenger’s side door after the door failed to unlock with the key fob. The contact attempted to unlock the door with the button on the driver side door, but the doors failed to open. The failure then occurred with all four doors, with an abnormal squeaking sound coming from the doors while attempting to unlock the doors. The dealer was notified of the failure and informed her that the vehicle was no longer under warranty. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
The contact owns a 2020 Toyota Camry. The contact stated while driving at various speeds, the vehicle was hesitating while accelerating. The contact stated that the transmission was skipping gear with the gear selector erroneously indicating that the transmission was in neutral while driving. The vehicle was taken to the local dealer who diagnosed that the transmission wiring harness was faulty. The wiring harness was replaced but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 15,780. The consumer stated she no longer has possession of the vehicle.
Trunk lift support does not work well. When you open the trunk, it flung open so fast and it almost hitthe rear glass. Normally, it should open slowly and stop just before it comes close to rear glass. I am afraid that if try to open the trunk and standing close to trunk, it may hit your face and cause severe injury.
Car is just above 36 k and gave me engine light on not wanting to turn the engine on . I called a mechanic to stop by and maybe reset the computer …so much I know(the dash board was giving me a hybrid system failure) but the reader said its fuel pump control circuit low ,witch on the other hand is not allowing the car to start of and somehow related to the vehicle stability module and break system not mentioning a solenoid problem as well…
While driving the Camry at 45 mph among the flow of traffic on a state highway in Florida, out of the blue the vehicle's speedometer on the instrument cluster was replaced with a flashing red box and the brakes applied themselves fully with no command or input given whatsoever. The Camry immediately screeched to a stop in the middle of the road within a couple seconds, causing the vehicle behind me to slam into the Camry at full speed. There were no other vehicles or obstacles ahead of me at all, this fact was also observed by witnesses. The automation had triggered for no apparent reason, overriding my control of the Camry and stopping it in the middle of a major highway, causing the accident. Despite the intensity of the crash, the air bags of the vehicle failed to deploy in the impact, worsening the severity of my injuries. Both the Camry and the other motorist's car were rendered inoperable and totaled in the accident, they had to be towed from the scene. The police ruled the cause of the accident to be vehicular malfunction of the Camry.
My engine maintenance light go to dealer came on. Not for the oil change. I went to have my code ready and it said fuel pump. I usually get 340 to 350 on a full tank. Now I’m get like 305…302….and I smell gas.
Two instances of parking the 2020 Toyota Camry and electrical system going "dead" within 24-36 hours. Battery drained/unable to enter via FOB/unable to start vehicle. Car maintenance and inspection occurred in November 2, 2022. Testing of battery by Toyota Service Center confirmed battery was not issue and worked as normal. Battery less than two years old. Overall safety was not at risk, as car was parked in garage during both instances (March 2022/November 2022). Problem was not able to be reproduced. No warnings were given prior to either event by warning lamps/messages.
My sunroof exploded with outward shards for no apparent reason while driving so an impact from road debris seem unlikely. Dealer.inspected and says it's not a warranty issue and to file a comprehensive claim with my insurance. I have read that exploding sunroofs are a problem with some Toyotas. But Toyota refuses to address the problem. Thankfully as startling as the incident was it didn't make me have an accident but could see others may not be so lucky
The contact owns a 2020 Toyota Camry. The contact stated while driving at an undisclosed speed, the vehicle was vibrating. The vehicle was taken to a transmission specialist, who diagnosed that the torque converter needed to be replaced. The vehicle was then taken to the dealer, where the transmission mounts were replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 144,000.
Data synced from NHTSA on May 4, 2026