There are 8 owner-reported speed control & cruise complaints for the 2007 Toyota Matrixin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
ON THE MORNING OF 12/16/2016, WHILE IN THE PARKING GARAGE WHERE MY WIFE WORKS, SHE STOPPED TO BACK INTO A PARKING SPOT AND THE CAR SUDDENLY ACCELERATED FORWARD AND WOULD NOT RESPOND TO VIGOROUS BRAKING NOR THE EMERGENCY BRAKE. THE CAR HIT A CONCRETE WALL, THE AIR BAG DEPLOYED, AND SHE WAS INJURED (NUMEROUS FRACTURES TO DATE). WE HAVE SEEN THE WORDS 'BRAKE OVERRIDE' AND 'SUDDEN UNINTENDED ACCELERATION' IN CASES AGAINST TOYOTA. THERE WERE NO FLOOR MATS IN THE CAR. WE BOUGHT THIS CAR IN THE FIRST WEEK OF OCT 2016, SO IT WAS ONLY APPROX 75 DAYS IN OUR POSSESSION. THE DEALERSHIP COULD NEVER GET US IN CONTACT WITH THE PREVIOUS OWNER (ABOUT UNRELATED QUESTIONS) AND NEVER MENTIONED ANY POSSIBLE ISSUE WITH THE CAR. THEY GAVE ME A CARFAX, BUT THERE WAS NO MENTION OF THE SUA ISSUE. WE FEEL TOYOTA OR SOMEONE SHOULD BE RESPONSIBLE FOR THIS HAPPENING. NOT ONLY IS THERE PHYSICAL DAMAGE TO THE PERSON, BUT ALSO MENTAL DAMAGE ABOUT DRIVING ANY CAR. WE BELIEVE THE ELECTRONICS ARE TO BLAME FOR THIS HAPPENING. WHAT ARE OUR OPTIONS? WE CANNOT FIND ANYONE TO TAKE THE CASE. PLEASE ADVISE, THANKS. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE THE BRAKES WERE APPLIED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A BUILDING. THE CONTACT SUSTAINED INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.
MARCH 2,2010 WHILE STOPPED AT A LIGHT AT THE INTERSECTION OF JOPPA ROAD AND LOCH RAVEN BLVD. MY 2007 TOYOTA MATRIX ACCELERATED, WHILE MY FOOT WAS ON THE BRAKE INTO THE TRUCK IN FRONT OF ME...ALSO STOPPED AT THE RED LIGHT. YOU COULD SMELL BRAKES BURNING, POLICE WERE CALLED BUT ONLY DID A COLLISION REPORT SINCE MY FRONT END WAS DAMAGED AND THE TRUCK WAS OK. NO PERSONAL INJURIES. THIS WAS THE FIRST TIME I HAD ANYTHING LIKE THIS HAPPEN WITH MY CAR. I WAS TERRIFIED AT THE TIME. MY CAR WAS TOWED TO THE TOYOTA COLLISION CENTER. CALLED TOYOTA CUSTOMER SERVICE, TOLD IT WOULD TAKE 30 DAYS BEFORE AN INSPECTOR WOULD LOOK AT THE CAR AND THE DAMAGE COULD NOT BE REPAIRED UNTIL AFTER SEEN BY THE INSPECTOR. ON MARCH 31ST THE INSPECTOR LOOKED AT MY CAR ( AFTER IT HAD BEEN DRIVEN WITHOUT MY KNOWLEDGE TO A TOYOTA DEALER) I WAS TOLD IT WOULD TAKE ANOTHER 30 DAYS FOR HIS RESULTS. I AM WAITING FOR TOYOTAS DECISION. *TR
I WAS IN A GIANT FOOD STORE PARKING LOT GOING 5 TO 10 MPH. I WAS PULLING UP IN THE PICKUP LANE TO GET MY GROCERIES. UPON COMPLETING A SHARP LEFT TURN AND GETTING READY TO STOP MY ENGINE REVVED UP AT A VERY HIGH RATE WITHOUT PUSHING THE ACCELERATOR DOWN HARD. I PUT MY FOOT ON THE BRAKE AND PUT THE CAR IN NEUTRAL. THE ENGINE CONTINUED A HIGH ACCELERATION RATE. I TURN THE ENGINE OFF. THE FLOOR MAT WAS NOT NEAR THE ACCELERATOR. I HAD ONLY BEEN GOING 5 TO 10 MPH. THIS HAPPENED FEB 14, 2010. THE ONLY THING UNUSUAL LATELY WAS THAT MY VEHICLE COMPUTER CHIP PART # 89661-02K21 WAS REPLACED ON OCTOBER 15, 2009. 2007 TOYOTA MATRIX. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE THE CONTACT WAS AT A STOP SIGN WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE FAILURE COULD NOT BE REPRODUCED. THREE WEEKS AFTER THE FIRST INCIDENT, AT A TRAFFIC LIGHT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 34,000.
I WAS DRIVING OUT OF A PARKING GARAGE WHEN THE FORWARD PROGRESS OF THE VEHICLE COMPLETELY STOPPED, ALTHOUGH THE ENGINE WAS STILL RUNNING. DEPRESSING THE GAS PEDAL WAS DIFFICULT AND IT WOULD NOT PROPEL THE CAR FORWARD. THE CAR WAS TOWED TO BILL KIDD'S TOYOTA IN COCKEYSVILLE, MD. I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE ENGINE AND THAT IT WAS A COMPUTER CHIP THAT HAD BEEN INSTALLED IN MANY OF THE MATRIX MODELS BY GENERAL MOTORS IN CALIFORNIA THAT SEEMED TO BE CAUSING THIS PROBLEM. THE CHIP WAS REPLACED WITH A TOYOTA ONE. I AM SUBMITTING THIS COMPLAINT, NOT BECAUSE IT CAUSED ME ANYTHING MORE THAN AGGRAVATION, SINCE I WAS MOVING AT UNDER 10 MPH WHEN THE ISSUE AROSE, BUT BECAUSE JUST BEFORE THIS MALFUNCTION, I WAS ON A FOUR-LANE HIGHWAY WHICH COULD HAVE RESULTED IN AN ACCIDENT SINCE THE AUTO WOULD HAVE ESSENTIALLY DROPPED FROM 55 MPH TO 0 MPH VERY QUICKLY. I HAVE JUST READ THAT THIS ISSUE IS NOW ONE OF MANY OF THIS KIND THAT ARE BEING REPORTED, SO I WANTED TO ADD MINE TO THE NUMBER OF INCIDENTS SO THAT PROPER ATTENTION CAN BE GIVEN TO WHAT SEEMS SHOULD BE A RECALL ITEM. *TR
MANIPULATING CRUISE CONTROL, I17 DOWNHILL UNINTENDED ACCELERATION, NO BRAKE RESPONSE, MOVED TO ROCKY LEFT SHOULDER, THROWING ROCKS NOISY BUT MAY HAVE HELPED SLOW ME BUT BRAKES WOULD NOT DEPRESS, IN SOME ORDER? SHIFTED TO NEUTRAL, TURNED OFF KEY, EMERGENCY BRAKE, BRAKES NOW WORKING. ONLY TIME IT HAPPENED, A FEW WEEKS LATER TOYOTA SAYS REMOVE FLOOR MAT, DID THAT ALSO QUIT USING CRUISE CONTROL AS OFTEN I THINK I USE IT A LOT MORE THAN MOST PEOPLE. CONCERNED NOW THAT BOTH LOCALLY AND NATIONALLY TOYOTA WON'T TALK TO ME BECAUSE MY YEAR (2007) MATRIX IS NOT ON THE RECALL LIST. *TR
GAS PEDAL HAS, APPROXIMATELY SEVEN (7) TIMES, BECOME CAUGHT ON THE FLOOR MAT DUE TO THE FLOOR MAT NOT BEING SECURED, IN ANY FASHION, TO PREVENT IT FROM SLIDING UP AND UNDERNEATH THE GAS PEDAL. WHILE MY CAR IS NOT PART OF THE TOYOTA "VOLUNTARY" RECALL, I FEEL THIS IS WORTHY OF A COMPLAINT FORM. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026