2012 Toyota Prius Complaint Log

I AM 5'3". THE HEADREST OF MY CAR IS DESIGNED TO ANGLE FORWARD AT THE TOP. THIS PUSHED MY HEAD DOWN AT A 15* ANGLE. IT IS PAINFUL TO DRIVE. I WILL HAVE TOREMOVE THE HEADREST COMPLETELY, LOSING ANY PROTECTION IN ANY ACCIDENT AND LOSING THE SUPPORT IT SHOUD GIVE MY HEAD NOW. I UNDERSTAND THIS DESIGN IS MANDATED BY YOUR AGENCY AND THAT ALL PEOPLE IN THE 5'0" TO 5'4" HEIGHT RANGE EXPERIENCE THIS PROBLEM. SINCE THE AVERAGE HEIGHT FOR AMERICAN WOMEN IS 5'5" YOUR REGULATION DISCOMFORTS AND/OR ENDANGERS HALF OF THE WOMEN IN THE COUNTRY. CHANGE THE REGULATION. ALLOW, OR REQUIRE, HEADRESTS THAT CAN SWIVEL TO CHANGE THE ANGLE OF ALIGNMENT.

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

2012 PRIUS C BOTH REAR TAIL LIGHTS FILLED WITH WATER AND FAIL - TRUE SAFETY HAZARD - NO RESPONSE FROM TOYOTA BUT THERE ARE 100'S OF COMPLAINTS ON USER SITES.

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING AT A SLOW RATE OF SPEED, THE VEHICLE SHIFTED INTO NEUTRAL AND CAME TO A SLOW STOP. THE CONTACT WAS UNABLE TO GET THE VEHICLE OUT OF NEUTRAL AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE INVERTER FAILED ON THE VEHICLE. THE DEALER STATED THIS WAS A KNOWN ISSUE WITH TOYOTA'S HYBRID VEHICLES, BUT COULD ONLY REPLACE IT WITH THE SAME MODEL INVERTER THAT WOULD FAIL AGAIN. THE MANUFACTURER WOULD NOT CONFIRM WHAT THE DEALER STATED ABOUT THIS BEING A KNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,634. THE VIN WAS NOT AVAILABLE. MA 07/30/15 UPDATED 10/19/2017*CN

I WAS STOPPED AT A RED LIGHT ON A HILL. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS WITH NO RESPONSE. THE CAR SLID BACK AND I BRAKED. THE PANEL LIGHT AFFIRMED THAT THE CAR WAS SUPPOSED TO BE IN DRIVE. YET THERE WAS NO RESPONSE AT ALL. THE CAR SEEMED TO BE IN NEUTRAL. I PUT THE BLINKERS ON AND THE CARS BEHIND ME PASSED. THE PANEL LIGHTS AND RADIO WERE ON ALONG WITH THE BLINKERS. I TURNED THE IGNITION OFF AND THEN TURNED IT ON AGAIN. IT WORKED WITHOUT A PROBLEM. I CALLED THE DEALER WHO STATED HE HAD NO IDEA WHAT HAPPENED AND THERE WAS NOTHING HE COULD CHECK. I HAVE DRIVEN THE CAR TO VARIOUS HILL TOPS AND STOPPED. THE PROBLEM DID NOT REPEAT ITSELF. IS THIS CAR SAFE TO DRIVE? IS THERE A WAY TO EVALUATE THE TRANSMISSION?

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SAW CRASH AND SAID THE PRIUS V APPEARED TO BE ACCELERATING ACROSS MEDIAN. CRASH OCCURRED APPROX. 2 MONTHS BEFORE TOYOTA'S RECALL ON JULY 15, 2015 OF 109,000 PRIUS V HYBRIDS. THE PRIUS V THAT KILLED MY MOTHER WAS PART OF THIS RECALL. IN FEB 2014, THERE WAS A RECALL ON THE PRIUS ECU. THE PRUIS V HAD THE SAME ECU, BUT TOYOTA CHOSE NOT TO RECALL THE PRIUS V UNTIL ALMOST A YEAR AND A HALF LATER, 2 AND A HALF MONTHS AFTER MY MOTHER'S FATAL CRASH. IF THEY HAD RECALLED THE PRIUS V IN 2014, WOULD MY MOTHER STILL BE ALIVE?

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

TOOK CAR IN FOR SERVICE AT 40,251. WAS TOLD BRAKE PADS ARE AT 1MM FOR BOTH REAR BRAKE PADS, AND THAT ROTORS WERE RUSTED. TOLD FOR SAFETY IT SHOULD BE REPLACED AT THIS TIME. THERE HAD BEEN NO INDICATION THAT BRAKES WERE FAULTY. NO WARNING LIGHTS, NO NOISE, NO CHANGE IN BRAKING SENSATION. PRIOR SERVICE AT 35,397 INDICATES BRAKES IN GOOD CONDITION WITH BOTH REAR PADS AT 7MM. ALSO, NO MENTION OF ROTOR RUST. SERVICE DONE AT 30,109 ALSO INDICATES BRAKES IN GOOD CONDITION WITH REAR PADS AT 7MM. MULTIPOINT INSPECTION PAPER FOR 40K SERVICE WAS NOT ATTACHED TO BILL. REQUESTED INSPECTION PAPER FOR 40,251 SERVICE, AND ALL OTHER INSPECTION PAPERS. CAR WAS BOUGHT AT WARREN OHIO TOYOTA, AND WAS ALWAYS TAKEN THERE FOR SERVICE. WAS TOLD NO INSPECTION PAPERS ARE KEPT LONGER THAN 6 MONTHS, AND THEY COULD NOT PROVIDE ANY INFORMATION ABOUT THIS CARS PREVIOUS INSPECTIONS RESULTS. THE MOST RECENT INSPECTION PAPER WAS MAILED TO ME. IT INDICATES THE REAR BRAKE PADS WERE AT 0MM AND 1MM. A 0MM PAD. THERE WAS NOTHING THAT OCCURRED DURING DRIVING TO INDICATE THE PAD WAS DOWN TO METAL. I HAVE CONTACTED THE WARREN OHIO TOYOTA GENERAL MANAGER AND SERVICE MANAGER WITH MY CONCERNS OVER THIS RAPID DECLINE IN THE BRAKING SYSTEM WITH NO WARNING IN LESS THAN 5,000 MILES OF DRIVING. MOST OF THE DRIVING I DO WEEKLY IS HIGHWAY MILES. I HAVE NOT RECEIVED ANY RESPONSE FROM THE GENERAL MANAGER OR SERVICE MANGER DESPITE REPEATED CALLS AND EMAILS. THIS RAPID DECLINE IN MY BRAKING SYSTEM WITH NO WARNING IS A SERIOUS SAFETY CONCERN. EITHER MY 2012 PRIUS V HAS A FAULTY BRAKING SYSTEM, OR THE BRAKES WERE FINE AND TOYOTA OF WARREN OHIO LIED ABOUT THE CONDITION OF THE BRAKES. *TR

MY WIFE WAS INVOLVED IN A TWO CAR CRASH WHEN A CAR COMING IN THE OPPOSITE DIRECTION MADE AN ILLEGAL LEFT TURN DIRECTLY IN FRONT OF HER. IT HAPPENED SO QUICK THAT SHE NEVER HAD TIME TO HIT HER BRAKES. SHE WAS TRAVELING BETWEEN 30 AND 35 MPH IN A 35 MPH ZONE ON A TWO LANE ROAD. I WOULD THINK THAT AT THAT SPEED IF ALL HER SAFETY EQUIPMENT WORKED SHE WOULD NOT SUFFER ANY INJURIES. HER SEAT BELT FAILED CAUSING THE SEAT LATCH TO FAIL AND SHE ENDED UP JAMMED INTO THE BOTTOM AND UNDER SIDE OF THE DASHBOARD. SHE SUFFERED A BLOW TO HER CHEST AND INJURIES TO HER KNEES, LOWER LEGS AND FOOT. SHE HAD SURGERY ON HER RIGHT KNEE SO WE COULD GET HER ON HER FEET AGAIN AND IS AWAITING SURGERY ON HER RIGHT SHOULDER. SHE HAD A PRE EXISTING HEART CONDITION THAT WAS RAISED TO EMERGENCY STATUS AFTER THE BLOW TO HER CHEST AND SHE HAD SURGERY FOR THAT AND THEY FOUND A SHORT CIRCUIT IN THE MIDDLE OF HER HEART AND ZAPPED IT. THERE IS ONLY A 2% CHANCE IT WILL EVER RETURN. I HAVE PICTURES OF THE FAILED SEAT BELT AND SEAT. THE SEAT BELT IS IN THE FULLY EXTENDED POSITION AND LOCKED AND CAN NOT BE RELEASED EVEN BY YANKING ON IT. I AM WRITING THIS REPORT SO THIS SITUATION CAN BE CHECKED AND IF FOUND FAULTY CAN BE CORRECTED BEFORE ANY ONE ELSE GOES THROUGH WHAT MY WIFE IS GOING THROUGH.

TL*THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED BUT WAS NOT ABLE TO MOVE FORWARD OR REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

I WAS DRIVING ON I-45 AT 55 OR 60 MPH AND THE BRAKE PEDAL WENT TO THE FLOOR. IT IS STILL THAT WAY, BRAKE FLUID LEVEL IS OK. TOYOTACARE PLAN IS EXPIRED. IS THERE A RECALL FOR THESE VEHICLES? THANKS *TR

I OWN A 2012 PRIUS WITH THE TECHNOLOGY PACKAGE, INCLUDING RADAR ADAPTIVE CRUISE CONTROL. I BELIEVE THESE SAME RADAR SENSORS ARE ALSO USED TO DETECT IMMINENT COLLISIONS IN FRONT OF THE VEHICLE, EVEN WHEN CRUISE CONTROL MODE IS NOT ENGAGED. ABOUT A MONTH AGO, WHILE DRIVING NORTH ON INTERSTATE 5 IN DOWNTOWN SEATTLE AT APPROXIMATELY 60 MILES PER HOUR, AND WITHOUT CRUISE CONTROL ENGAGED, MY PRIUS WENT INTO "IMMINENT COLLISION MODE" DESPITE THE FACT THAT THERE WAS NOTHING IN FRONT OF ME -- NO VEHICLES, NO DEBRIS, NO OBSTRUCTIONS. BEFORE SLAMMING ON THE BRAKES, MY SEAT BELT WAS "TIGHTENED" AND THE BRAKES WERE AUTOMATICALLY APPLIED AT FULL FORCE, EVEN WITHOUT MY FOOT TOUCHING THE BRAKE. THIS WAS INCREDIBLY JARRING AND DISTURBING, AND COULD HAVE BEEN A SERIOUS ACCIDENT IF THERE WAS A VEHICLE BEHIND ME. FORTUNATELY, THERE WAS NO VEHICLE BEHIND ME AT THIS TIME. AFTER ABOUT TWO SECONDS OF FULL BRAKING, THE VEHICLE "DISENGAGED" COLLISION MODE AND ALLOWED ME PROCEED AND RETURN TO SPEED. I CALLED THE TOYOTA OF SEATTLE DEALERSHIP AND SPOKE TO THEIR SERVICE DEPARTMENT. THEY WERE UNAWARE OF THIS ISSUE, AND SUGGESTED THAT I BRING THE VEHICLE IN FOR SERVICING. THEY CONFIRMED THERE WERE NO OUTSTANDING RECALLS ON THE VEHICLE. THEY TOLD ME IT WOULD COST AT LEAST $100 FOR A BASIC DIAGNOSTIC, AND IF SENSORS HAD TO BE REPLACED, IT COULD COST HUNDREDS OR EVEN THOUSANDS OF DOLLARS. BECAUSE I AM CURRENTLY UNEMPLOYED AND LOOKING FOR WORK, I DID NOT BRING MY VEHICLE INTO THE SERVICE CENTER. I FEEL THIS IS TOYOTA'S OBLIGATION TO FIX, AND SHOULDN'T REQUIRE ME SPENDING MONEY OUT OF POCKET. I WOULD LIKE SOME KIND OF RESPONSE FROM TOYOTA ON THIS ISSUE. I HAVE AVOIDED USING THE RADAR CRUISE CONTROL SINCE THIS MOMENT, BUT THE FACT THAT IT OCCURRED WHILE NOT IN THIS MODE MAKES ME FEEL THAT THE CAR COULD "TAKE CONTROL" AT ANY MOMENT AND CAUSE AN ACCIDENT. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

I OWNED THIS VEHICLE SINCE BRAND NEW. IT HAD HAPPENED MORE THAN A DOZEN TIMES. WHEN GOING OVER BUMPS OR UNEVEN SURFACES, WITH THE SAME PRESSURE APPLIED TO THE BREAK, THE 2012 PRIVUS FAILED TO STOP AND LURCHED SEVERAL FEET BEFORE STOPPING. WE HAD AN INCIDENT THAT WE ALMOST RAN INTO PEDESTRIAN YESTERDAY WHEN THIS ISSUE OCCURS. THIS IS VERY CONCERNED TO MY FAMILY. WE BOUGHT THIS VEHICAL BACK TO THE DEALER SHIP WHERE WE PURCHSED IT.(EXPRESSWAY DORCHESTER TOYOTA IN MASSCHUSETTES) THEY SAID THEY COULD NOT FIX IT BECAUSE THEY COULD NOT REPRODUCED AT THE DEALSHIP. THE SERVICE OF MANAGER CLAIMED THIS IS WORKING AS DESIGNED FROM THE (TRACKING CONTROL). I FEEL THIS IS A FALSE STATEMENT, THIS DOES NOT HAPPENED TO MY OTHER CARS THAT HAS TRACTION CONTROL. TOYOTA SHOULD REALLY STARTING FIXING IT BEFORE SOMEONE GETS KILLED! *TR

I WAS DRIVING DOWN THE INTERSTATE WITH MY FACTORY INSTALLED SEAT WARMER ON THE DRIVER'S SEAT ON. I GOT OUT AT A GAS STATION TO GO TO THE BATHROOM. WHEN I SAT DOWN ON THE TOILET I FELT AN EXCRUCIATING PAIN ON MY LEFT UPPER BACK SIDE OF THE THIGH. THE CAR SEAT GAVE ME SECOND DEGREE BURNS ON THE BACK OF MY UPPER LEFT THIGH. I WENT TO THE ER THE NEXT MORNING WHEN MORE BLISTERS APPEARED SO THAT THE OPEN AND CLOSED BLISTERS COULD BE CLEANED AND DRESSED. I WAS GIVEN A TETANUS SHOT AS WELL. I CONTACTED TOYOTA THE DAY AFTER THE INCIDENT AFTER BEING SEEN BY THE ER. I SPOKE WITH A CLAIMS ADVISER ON DEC. 1, 2014 WHO ASKED ME TO EMAIL PICTURES OF THE DRIVER'S SEAT AND PICTURES OF MY BURNS. I WAS THEN CONTACTED DEC. 9, 2014 BY TOYOTA TO BE TOLD A TOYOTA INSPECTOR WOULD INSPECT THE VEHICLE ON DEC. 18, 2014. THE VEHICLE WAS INSPECTED AND I HAVE NOT BEEN GIVEN ANY INFORMATION TO DATE (12/31/14) NOR HAS MY VEHICLE BEEN FIXED. I AM AWAITING TOYOTA TO CONTACT ME ON THE OUTCOME OF THE INSPECTION. THE DEALERSHIP TOLD ME I COLD NOT HAVE THE SEAT WARMER FIXED UNTIL TOYOTA WENT THROUGH THEIR PROCESS OF DOCUMENTING THE INCIDENT DUE TO ME BEING INJURED. *JS

I RECEIVED THE WARNING, PLEASE CHECK HYBRID SYSTEM. AFTER CHECKING THE DTC THE FOLLOWING CODE APPEARED ON THE COMPUTER: P0A08:DC/DC CONVERTER CIRCUIT STATUS WHICH INDICATES AN INVERTER PROBLEM. LOOKING AT THE RECALL WEBSITE USING VIN NUMBER, SHOWED NO RECALL CONCERNING THIS. THE PROBLEM HAPPENED MANY TIMES WHILE DRIVING ON A CITY OR A HIGHWAY

I WAS INVOLVED IN A FRONT END COLLISION WITH A BOBCAT FRONT END LOADER. I STRUCK THE IMPLEMENT BROADSIDE GOING 35 MPH. THERE WAS NO DAMAGE TO THE IMPLEMENT. MY CAR WAS TOTALED AND THE AIRBAG DEPLOYED. AFTER GOING TO THE HOSPITAL AND A CHEST X-RAY, ULTRASOUND, AND CT SCAN, IT WAS DIAGNOSED I HAD FRACTURED MY STERNUM. I AM SIX FEET TALL AND HAD MY SEAT ALL THE WAY BACK. I AM QUESTIONING WHETHER THERE HAVE BEEN ANY OTHER PEOPLE SUSTAINING A FRACTURED STERNUM DUE TO AN AIR BAG DEPLOYMENT AT 35 MPH? *TR

METAL COMING THRU RIGHT SIDE OF SEAT. *TR

I WENT TO START MY PRIUS V. AFTER IT WAS STARTED, A NUMBER OF THE WARNING LIGHTS CAME ON INCLUDING THE ABS AND STABILITY CONTROL. I WAS STUNNED SINCE I HAD MY 30000 MILE CHECK UP IN MAY WITH NO PROBLEMS. WHEN I TOOK IT TO THE DEALER FOR REPAIR, THE DEALER DETERMINED THAT RODENTS HAD EATEN THROUGH A NUMBER OF THE ELECTRICAL SYSTEMS BECAUSE OF THE SOY BASED WIRING. (I UNDERSTAND NOW THAT IT'S "BIOGRADABLE SOY BASED WIRING INSULATION.) I GENERALLY PARK MY CAR AT ONLY TWO LOCATIONS - MY HOME AND MY WORK. I HAD NEVER SEEN ANY RODENTS OF ANY TYPE! I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF ONE OF THE WIRES TO THE ENGINE, OR AIRBAGS, OR ANY SYSTEM FOR THAT MATTER SEPARATED WHILE I WAS DRIVING. APPARENTLY, TOYOTA IS AWARE OF THIS PROBLEM BUT IS TRYING TO DOWNPLAY IT! I WAS TOLD IT'S NOT A WARRANTY ITEM. MY CAR REQUIRES TWO NEW WIRING HARNESSES, THE ALARM WIRING, AND THE AIRBAG HARNESS PLUS OTHER REPAIRS. *TR

THE STEERING COLUMN WAS A BIT LOOSE WHEN I BOUGHT THE CAR USED FROM A RENTAL OFFICE AT I 95 TOYOTA BRUNSWICK GEORGIA IT HAS GOTTEN WORSE AT 130000MILES ABOUT 90% HIGHWAY THEY TELL ME IT WILL COST $1100 DOLLARS TO REPLACE THE WHOLE COLUMN. *TR

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE STEERING WHEEL... AND I HAVE A FAMILY OF 5.

BRAKING OFTEN BECOMES EXTREMELY AGGRESSIVE WHEN MOISTURE IS PREVALENT. INITIAL APPLICATION IS NORMAL, UNTIL DEEPER INTO THE BRAKING CYCLE. ONCE VEHICLE IS COMMITTED TO STOPPING AN ADDITIONAL (HARD BRAKE) SURGE THEN RENDERS SYSTEM INTO BECOMING FAR TOO AGGRESSIVE. THIS IS UNDER NORMAL BRAKING SCENARIOS REQUIRING ACTIVE OPERATOR ADJUSTMENTS TO STOP NORMALLY. *TR

TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY. *TR

I HAVE REPLACED 5 EVAP CHARCOAL CANISTERS AT $590 PER CANISTER

VEHICLE PASSENGER SIDE HID HEADLIGHT WENT OUT. VEHICLE IS LESS THAN 2 YEARS OLD WITH 40,000 MILES. *TR

AFTER TOYOTA POWER MANAGEMENT SOFTWARE RECALL INSTALLED "POWER MANAGEMENT UPGRADE" SOFTWARE IN MY CAR I IMMEDIATELY EXPERIENCED SERIOUS PROBLEMS WITH MY IGNITION /START OF HYBRID/GASOLINE ENGINE. AFTER PRESSING IGNITION, I HAD TO WAIT 15 TO 20 MINUTES AND PRESS START BUTTON ON/OFF REPEATEDLY UNTIL THE GASOLINE ENGINE IGNITE BUT HYBRID FAILED TO START. IT IS NOT NORMAL BECAUSE A PRIUS HYBRID ENGINE STARTS FIRST NOT THE GASOLINE ENGINE. TOYOTA HAS DISABLED SOME IMPORTANT FUNCTIONS IN ITS POWER MANAGEMENT RECALL SOFTWARE UPDATE THAT AFFECTS THE HYBRID ENGINE PERFORMANCE AND FAILURE TO START. I DRIVE MY PRIUS 3-4 TIMES A MONTH AND I DID NOT HAVE ANY PROBLEM BEFORE THE RECALL SOFTWARE UPGRADE BECAUSE PRIUS OWNERS MANUAL CLEARLY SAYS THAT THE BATTERY WITH BE DISCONNECTED BY BATTERY SAVING FUNCTION WHEN YOUR CAR IS PARKED FOR LONG TIME, SEVERAL DAYS, WEEKS. IN FACT, WHEN YOUR CAR IS PARKED FOR JUST DAYS, TOYOTA POWER MANAGEMENT SOFTWARE (RECALL) IS DRAINING THE CAR BATTERY AND RECONFIGURING THE RELAYS TO POWER UP THE GASOLINE ENGINE. TOYOTA OWNERS MANUAL CLEARLY STATES THAT WHEN YOU ARE PARKED, "POWER MANAGEMENT SOFTWARE DISCONNECTS THE AUXILIARY BATTERY FROM THE HYBRID SYSTEM." HOWEVER, AFTER THE RECALL, NOT ONLY AUXILIARY BATTERY IS NOT DISCONNECTED BUT THERE ARE LOTS OF "ACTIVITY" IN HYBRID ENGINE THAT DRAINS THE BATTERIES. I CALLED THE TOYOTA SERVICE AND THEY NOW SAY YOU HAVE TO KEEP THE CAR ON A CHARGER ALL THE TIME WHEN PARKED FOR SEVERAL DAYS. OF COURSE , IT IS A HUGE SAFETY PROBLEM TO KEEP THE CAR ON A CHARGER ALL THE TIME WHEN PARKED FOR DAYS BECAUSE THE BATTERY IS HOUSED IN THE CABIN AND THE VENTILATION DOES NOT EXIST UNLESS YOU PARK YOUR CAR OUTDOORS. AT THE SAME TIME TOYOTA RECOMMENDS KEEPING THE CAR ON A CHARGER , IT ALSO WARNS OF EXPLOSION CAUSED BY CHARGING THE BATTERIES IN A GARAGE.

I WAS DRIVING ON THE HIGHWAY 59 FEEDER ROAD SOUTHWARDS TOWARDS UNIVERSITY BLVD IN THE LEFT MOST LANE. A CAR CAME AND HIT THE PASSENGER SIDE OF MY CAR. DUE TO THE IMPACT MY CAR ROLLED OVER ONTO THE CURB, HIT THE GRASS AND FLIPPED BACK INTO THE LANE AGAIN. I WAS IN COMPLETE AND UTTER SHOCK AND TRAUMA AND SOON ENOUGH I NOTICED THE BLOOD ON ME. MY LEFT SIDE (HEAD, SHOULDER AND ELBOW) WAS PAINING BADLY. MY SEAT BELT WAS STILL ON, MY LEG WAS ON THE BRAKE AND WINDOWS SHATTERED AND GLASS WAS ALL OVER THE PLACE, AIR BAGS WERE NOT DEPLOYED. I TURNED OFF THE ENGINE, MOVED SHIFT ROD INTO PARK POSITION AND APPLIED THE HAND BRAKE. A MAN AND HIS SON (I BELIEVE) WITNESSED THE ACCIDENT AND CAME TO ME WITHIN A FEW MINUTES. THEY CALLED EMS. WHILE WAITING FOR EMERGENCY TO ARRIVE, I GOT MY CELL PHONE FROM MY BACKPACK, WHICH WAS ON THE PASSENGER SEAT, AND CALLED MY FATHER. A FEW MINUTES LATER, ANOTHER PERSON, CAME UP TO ME AND SAID HE WITNESSED THE ACCIDENT AS WELL AND STAYED NEAR MY CAR. I DID NOT MOVE FROM THE DRIVERS SEAT OR OPEN THE DOOR BECAUSE I WAS TOO AFRAID TO OPEN THE DOOR...FEW MINUTES LATER, THE EMERGENCY PERSONNEL CAME. THEY OPENED THE CAR DOOR AND CLEARED A FEW THINGS AND PUT ME ON A STRETCHER. THEY PUT A NECK BRACE AND RESTRAINED MY HEAD FROM MOVING AND STRAPPED ME ONTO THE STRETCHER. THEY PICKED UP MY BACKPACK AS WELL. MY DAD CAME AS THEY WERE PUTTING ME ON THE STRETCHER. I WAS IMMEDIATELY RUSHED TO THE NEAREST ER. .. I HAVE CONCERN ABOUT THE AIRBAG. WHY THE AIRBAGS DID NOT DEPLOY?. WOULD YOU BE ABLE TO INVESTIGATE? I AUTHORIZE MY FATHER (PHONE NUMBER PROVIDED BELOW) TO DISCUSS ABOUT THIS INCIDENT. UPDATED 08-20-14 *BF UPDATED 8/28/2014 *JS ..UPDATED 09-09-14 *BF

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE JERKED AND MADE A LOUD NOISE. THE VEHICLE RESUMED TO ITS NORMAL ACCELERATION AFTER THE BRAKES WERE APPLIED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 22,000. THE CONSUMER STATED WHEN SHE APPLIED THE BRAKE LIGHTLY, THE ENGINE REVVED UP AND THE VEHICLE DID NOT SLOW DOWN. THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 09/23/14

I WAS DRIVING ON MY RESIDENTIAL STREET AND STEPPED ON THE BRAKE TO SLOW DOWN TO MAKE A LEFT TURN INTO MY DRIVEWAY. THE CAR FAILED TO SLOW DOWN OR STOP, AND INSTEAD WENT OVER THE CURB, VEERING TO THE RIGHT AND SIDE SWIPED THE LEFT SIDE OF MY NEIGHBOR'S CAR, NARROWLY MISSING HIS GARAGE.THE CAR THEN SIDE SWIPED A TREE ON MY LEFT (ON PROPERTY BETWEEN MY AND NEIGHBOR'S PROPERTY.) THE FRONT END OF THE CAR CRASHED INTO A TREE, SAVING ME FROM ROLLING ABOUT 900 FEET TO THE STREET BELOW. THE ENTIRE TIME OF THIS INCIDENT THE BRAKES NEVER ENGAGED (PEDAL WAS DOWN TO FLOOR) AND I FRANTICALLY TRIED TO STEER TO AVOID HITTING ANYTHING. A WITNESS, STANDING ON THE STREET, CONFIRMED MY BRAKE LIGHTS WERE ON. CAR WAS SERVICED BY TOYOTA (WORLD CLASS INSPECTION) 15 DAYS BEFORE THE INCIDENT. INSPECTION REPORT INDICATED BRAKE FLUID LEVEL AND BRAKE LINING WERE "CHECKED AND OK." AFTER THE INCIDENT THE CAR WAS TOWED TO A REPAIR SITE WHERE THE OPERATOR DEMONSTRATED TO ME THAT THE BRAKES WERE NONEXISTENT AND THE BRAKE FLUID LEVEL WAS STILL APPROPRIATE. CAR WAS DEEMED TOTALED. *TR

AT APPROXIMATELY 14:35 ON SATURDAY MAY 24 2014, THE CAR BEHIND ME WAS HIT BY AN SUV THAT DIDN'T BRAKE WHEN HE CAME TO A TOTALLY STOPPED LONG LINE OF TRAFFIC ON HWY 101 SB. I ESTIMATE THAT THE SUV WAS TRAVELING AT A SPEED OF AT LEAST 55 MPH WHEN IT STRUCK THE CAR BEHIND ME. THE CAR BEHIND ME THEN STRUCK THE BACK OF MY 2012 PRIUS PLUG-IN VEHICLE PUSHING THE FRONT OF MY CAR INTO ANOTHER SUV IN FRONT OF ME. 4 VEHICLES WERE INVOLVED, OTHERS TOOK HEAVY DAMAGE. NONE OF MY AIRBAGS DEPLOYED, AND I BEGAN FEELING LOWER LEFT SIDE NECK PAINS THE DAY AFTER THE ACCIDENT. *TR

I WAS GETTING READY TO PULL OUT OF A PARKING SPACE IN A PARKING LOT. THE CAR WAS IN PARK, SO I PRESSED ON THE BRAKE, STARTED THE CAR AND PUT IT IN REVERSE. ALL OF A SUDDEN THERE WAS A LOUD ROAR AND THE CAR SHOT FULL SPEED IN REVERSE, COMPLETELY OUT OF CONTROL. IT CLIPPED THE BUMPER OF A PARKED CAR AND SOME SHOPPING CARTS, THEN BACKED INTO A WALL WHICH STOPPED THE CAR. MIRACULOUSLY NO ONE WAS INJURED. THE CAR HAS BEEN TOTALED. *TR

WHEN THE VEHICLE HITS A BUMP, ROCK OR UNEVEN ROAD WHILE DECELERATING, THE VEHICLE SUDDENLY ACCELERATES. IT FEELS LIKE WHEN YOU SKIP A STEP. I HAVE HAD THE VEHICLE SINCE DECEMBER 2012 AND THIS HAS HAPPENED ENOUGH TIMES THAT I DO NOT THINK ITS FORTUITOUS. THE SUDDEN ACCELERATION MAKES THE CAR TRAVEL A COUPLE OF FEET. UPDATED 12/5/2014 *JS

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, IT STARTED TO ROLL AWAY IN REVERSE INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ROLLED ALL THE WAY INTO THE STREET KNOCKING HER DOWN TO THE GROUND AND INTO A MAIL BOX. THE CONTACT SUSTAINED A LACERATION TO HER LEFT LEG WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,900. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE SPUN AROUND AND ROLLED OVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD CONCUSSION AND A BULGING DISK IN HIS BACK INJURY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V014000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

ON SEVERAL OCCASIONS IT SOUNDS AS THOUGH SOMETHING 'METAL' IS SLIDING AROUND INSIDE THE PANEL OF THE FRONT PASSENGER DOOR. I HAVE TAKEN IT TO THE DEALER 3 OR 4 TIMES AND THEY CANNOT VERIFY IT. WHEN I WENT OUT WITH A TECH, ONCE, ALTHOUGH IT HAD MADE THE SOUND AS I TURNED OUT OF MY DRIVEWAY, IT WOULDN'T DUPLICATE WITH THE TECHNICIAN. THEY WOULDN'T TAKE OFF THE PANEL TO INVESTIGATE. GIVEN THE PROBLEM WITH AIRBAGS THIS MAKES ME VERY NERVOUS AND I HOPE THAT I AM NEVER IN A CRASH.

DRIVING THE INTERSTATE AT 65 MPH THE ENGINE STOPPED - WITH NO WARNING OF ANY KIND, THE AIR, DASH LIGHTS, RADIO, ETC ALL CONTINUED TO WORK. WE COASTED TO THE SIDE OF THE ROAD & RESTARTED THE ENGINE. WE PURCHASED NEW & HAD ALL THE REQUIRED MAINTENANCE DONE AT THE TOYOTA DEALERSHIP. WE LEARNED OF A RECALL ON THE NEWS IN FEBRUARY & TOOK THE CAR IN FOR THE REPAIR. (A SOFTWARE PROBLEM RELATED TO THE CAR ENGINE STOPPING WHILE DRIVING) WHEN WE LEARNED OF THE RECALL WE REMEMBERED THIS HAD HAPPENED TO US ABOUT A MONTH EARLIER, AGAIN, ON THE INTERSTATE AT 65 MPH & THOUGHT IT WAS JUST A FLUKE AT THE TIME. WE WERE VERY UPSET WHEN THIS LATEST INCIDENT HAPPENED AFTER HAVING THE RECALL REPAIR DONE ON THE CAR & HAVING DRIVEN A FEW THOUSAND MILES BETWEEN INCIDENTS. WE DROVE THE CAR DIRECTLY TO OUR DEALER'S SERVICE DEPT AND REPORTED THESE FACTS TO THE SERVICE MANAGER. THEY IMMEDIATELY TOOK IT IN AND TRIED TO DETECT ANY EVIDENCE OF THE INCIDENT. THEY TOLD US THAT THEY ALSO CONTACTED TOYOTA CORPORATE TECHNICAL SERVICES FOR ASSISTANCE. THEY WERE NOT ABLE TO FIND ANY EVIDENCE OF THE INCIDENT. AS WE ARE NOW AFRAID TO DRIVE THE CAR, THEY GAVE US A CAR TO DRIVE UNTIL THE PROBLEM COULD BE RESOLVED. WE DON'T WANT TO SEE THIS CAR SOLD TO AN UNSUSPECTING DRIVER. WE FEEL THIS IS A LIFE THREATENING DEFECT AND TOYOTA SHOULD REPURCHASE THE CAR FROM US AT A FAIR VALUE SO THAT WE COULD REPLACE IT WITH ANOTHER CAR. WE CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER YESTERDAY BY PHONE AND FILED A FORMAL COMPLAINT, THEY OPENED A FILE AND GAVE US A CASE NUMBER. TODAY WE WERE CONTACTED BY PHONE BY A TOYOTA REGIONAL ANALYST AND WERE TOLD THAT SINCE THEY CANNOT FIND ANY EVIDENCE OF THE INCIDENT BY USING THEIR COMPUTER SYSTEM WE WOULD NEED TO FILE A LEMON LAW COMPLAINT. WE TOLD HIM THAT WE EXPECT TOYOTA TO RESOLVE OUR ISSUE - WE SHOULD NOT HAVE TO PROVE THE DEFECT. HELP. *TR

I WAS TRAVELING ABOUT 20 MILES AN HOUR DURING TRAFFIC HOUR WHEN I SAW THE CAR STOPPED IN FRONT OF ME. I HAD AT LEAST 4 CAR DISTANCE WHEN I APPLIED BRAKES. NORMALLY, I CAN FEEL THE SEAT BELT TIGHTEN, CARS JERKING OR SHAKE DUE TO ANTI-LOCK BRAKE WHEN YOU STEP ON THE BRAKE HARD. BUT THIS TIME, I DID NOT FEEL THE CAR SLOW DOWN WHEN I STEPPED ON BRAKE ALL THE WAY DOWN, IT CONTINUE TO CRUISE A LITTLE BEFORE IT SLOW DOWN, BUT BY THEN, I HAVE ALREADY HIT THE CAR IN FRONT OF ME. THIS CAR WAS SERVICED REGULARLY, DURING MY LAST VISIT 3 WEEKS AGO, I WAS NOTIFIED THAT MY CAR IS ON THE RECALL LIST FOR SOFTWARE UPDATE. *TR

WHEN STEPPING ON THE BRAKES DURING WEST WEATHER (MOISTURE IN THE BRAKES) THE REAR WHEELS LOCK UP FOR A SPLIT SECOND EVERY TIME. WHEN IT IS DRY IT DOESN'T LOCK UP BUT STILL HITS HARD.

I WAS REAR ENDED WHILE STOPPED, BY A VEHICLE REPORTED TO BE DOING 40 MPH. MY VEHICLE SUSTAINED REAR BUMPER DAMAGE FROM THE CAR HITTING MINE AND FRONT BUMPER / ENGINE COMPARTMENT DAMAGE FROM THE CAR I SUBSEQUENTLY HIT. TOTAL DAMAGE IN EXCESS OF $11,000. THE AIR BAG DID NOT DEPLOY, BUT I DIDN'T KNOW IF THE IMPACT WAS SEVERE ENOUGH TO ACTIVATE IT. HOWEVER, WHEN REVIEWING THE REPAIR INVOICE, I NOTICED THE AIR BAG SENSOR WAS REPLACED. APPARENTLY IT SHOULD HAVE ACTIVATED THE SYSTEM BUT DIDN'T. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE LOST CONTROL OF THE VEHICLE AND CRASHED. THE CONTACT COULD NOT RECALL WHAT THEY CRASHED INTO. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 43,230.

I PULLED UP TO A CAR WASH AND ONCE I WAS ON THE TRACK I TRIED TO PUT THE VEHICLE INTO NEUTRAL AND IT WOULD NOT WORK. THE AUTOMATIC CAR WASH TRACK STARTED TO TRY TO PULL THE VEHICLE FORWARD. AS IM FRANTICALLY TRYING TO MAKE IT GO INTO NEUTRAL, THE VEHICLE STARTED TO HOP OFF THE TRACK AND WAS GETTING VIOLENTLY THRASHED AROUND AS IT WAS GETTING PULLED FORWARD CAUSING THE PERSON RUNNING THE WASH TO HAVE TO MANUALLY HIT A PANIC BUTTON TO STOP IT. FORTUNATELY THERE WAS NO DAMAGE TO EITHER THE VEHICLE OR THE CAR WASH BUT IT IS VERY DISTURBING THAT IT WOULD NOT WORK. IT TOOK SEVERAL EMPLOYEES TO BE ABLE TO FIGURE OUT HOW IT WORKED. IT SHOULD BE SIMPLE... IT'S NOT!!! WAY TO COMPLICATED AND I'M STILL NOT 100% SURE AFTER TRYING TO PUT IT IN NEUTRAL HOW IT WORKS. IT JUST SOMETIMES WILL GO INTO NEUTRAL AFTER TRYING IT OVER AND OVER....VERY UNSAFE. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE WAS CRASHED INTO FROM THE REAR. THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES HOWEVER, THE BRAKES BECAME UNRESPONSIVE. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

DRIVER IN A 2005 FORD FOCUS 4 DOOR TURNED LEFT IN FRONT OF ME. MY PRIUS V HIT THE FORD FOCUS ON THE FRONT PASSENGER SIDE CORNER. MY PRIUS WAS DAMAGED IN THE CENTER OF THE FRONT. THE SPEED OF MY VEHICLE IS LESS THAT 40 MPH, THE SPEED LIMIT. I BELIEVE I WAS TRAVELING ABOUT 30 MPH BEFORE I HIT THE BRAKES HAD ABOUT 25 FEET TO STOP. WHEN WE HIT THE FORD IT WAS LIKE HITTING A BRICK WALL, MY PRIUS POPPED UP OFF THE GROUND ABOUT A FOOT. NEITHER OF THE FRONT AIR BAGS DEPLOYED. MY WIFE, THE PASSENGER IN MY PRIUS FRACTURED HER STERNUM DUE TO THE PRESSURE OF THE SEAT BELT. UPDATED 06/06/2014 *JS

CAR IN FRONT SLOWED THEN STOPPED QUICKLY AS THE CAR AHEAD OF IT ATTEMPTED TO USE THE MIDDLE LANE IMPROPERLY (NOT A TURN LANE AT THAT TIME), NOT MOVING FULLY NOR QUICKLY INTO THE LANE. CAR IN FRONT STOPPED. APPLIED BRAKES IMMEDIATELY TO THE PRIUS C TO SLOW, THEN ADDED ONE RAPID PUMP, AND ULTIMATELY PUSHED THE PEDAL TO THE FLOOR. THE PRIUS DID LITTLE MORE THAN SLOW (WITHOUT EVEN A JOLT FROM THE FIRM APPLICATION OF THE BRAKES), CAUSING A CRASH INTO THE REAR OF THE CAR IN FRONT AND SIGNIFICANT DAMAGE TO THE ENTIRE FRONT END. NO AIRBAG DEPLOYMENT. *JS

WHEN THE HEADLIGHTS ARE ON, THE SPEEDOMETER DOES NOT DISPLAY WHEN THE DASHBOARD LIGHTS ARE DIMMED. ALL OTHER DISPLAYS DIM, BUT THE SPEED OF THE CAR IS NO LONGER DISPLAYED. *TR

A DEAD MOUSE WAS FOUND IN THE CABIN AIR FILTER. THE DEALER CHARGED ME TO CHANGE THE FILTER AND CLEAN OUT THE AIR SYSTEM. I THOUGHT IT WAS A FLUKE. I HAD SEVERAL UNEXPLAINED MESSES IN THE CAR (BLAMED MY CHILDREN) THEN FOUND A LIVE MOUSE IN THE GLOVE COMPARTMENT. OPENED UP THE GLOVE BOX ALL THE WAY AND EXPOSED WHAT WAS BEHIND IT AND FOUND THE MICE HAD SHREDDED UP THE INSULATION AROUND THE WIRING SYSTEM. WE REMOVED A GALLON SIZED BAGGIE OF INSULATION THAT MADE A VERY COZY AND LARGE MOUSE NEST. NOW THE DEALER WANTS TO CHARGE ME AGAIN FOR A MOUSE ISSUE. WHERE WILL THIS END? IN READING ON THE INTERNET, IT APPEARS TOYOTA PRIUS HAS A BIG PROBLEM WITH NOT SEALING UP THE CAR FOR VERMIN. HANTA VIRUS IS A VERY BIG CONCERN FOR ME, AS IS THE THOUGHT OF A MOUSE SCURRYING NEAR OR OVER ME WHILE I AM DRIVING. *TR

2012 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED AS HE ENTERED A PARKING LOT AND TURNED TO GO DOWN AN AISLE, HE HIT THE CURB TOO CLOSELY AND THE VEHICLE ACCELERATED AT AN INCREDIBLE SPEED. HE PUT HIS FOOT ON THE BRAKE AND IT WENT TO THE FLOOR; HE TRIED TO TURN THE POWER OFF, BUT THE VEHICLE DID NOT STOP. AT THE RATE THE VEHICLE ACCELERATED, HE PASSED BY 2 PARKING AISLES AND WAS STOPPED BY HITTING A PARKED VEHICLE, WHICH THE FORCE OF HIS VEHICLE WAS PUSHED UNDER A FENCE AND ONTO A RAILROAD TRACK. THE VEHICLE WAS BADLY DAMAGED BECAUSE THE EMERGENCY BRAKE WAS ON AND THE IMPACT DESTROYED THE TRANSMISSION. THE DEALERSHIP REVIEWED THE COMPUTER DATA AND CONCLUDED THE VEHICLE DID NOT ACCELERATE ON ITS OWN. THEY IMPLIED HIS FOOT WAS ON THE ACCELERATOR AND NOT THE BRAKE. *JB

AFTER STARTING THE CAR, IT WOULD NOT GO INTO GEAR. THE DASHBOARD WAS LIT BUT I COULD NOT GET THE CAR MOVING. AFTER FIDDLING AROUND FOR SOMETIME, IT FINALLY CLICKED AND I WAS ABLE TO GO INTO REVERSE. THE CAR FUNCTIONED FINE UNTIL LATER THAT DAY I MADE A DROP-OFF STOP AND THE SAME THING HAPPENED. THE DASH BOARD WAS LIT BUT I COULD NOT GET THE CAR MOVING. I WAS STALLED ALMOST IN THE MIDDLE OF THE ROAD. THE NEXT DAY I TOOK IT TO THE LOCAL DEALERSHIP AND THEY DID THE MOST EXTENSIVE COMPUTER GENERATED DIAGNOSIS ON THE CAR BUT COULD FIND NO INDICATORS OF THE PROBLEM. I REPORTED THIS TO TOYOTA HEADQUARTERS WHO SAID THEY'D INVESTIGATE BUT THERE IS NO INTERNAL SYSTEM FOR REPORTING BACK TO ME ON THEIR FINDINGS. I DID RESEARCH ON THE CONSUMER REPORTS WEBSITE AND SAW OTHERS HAVE REPORTED SIMILAR PROBLEMS. MY FEAR IS GETTING 'STUCK' IN UNWANTED TIMES AND UNDESIRED LOCATIONS. THE FACT THAT THE COMPANY DOESN'T RECOGNIZE THE PROBLEM IS TROUBLING. I PLAN TO GET A NEW CAR RATHER THAN WORRY ABOUT THIS ONE. *TR

DRIVING IN THE EVENING, USING HEADLIGHTS. TURN VEHICLE OFF AND EXIT. WITHIN AN HOUR, GET BACK INTO VEHICLE, START, TURN ON HEADLIGHTS AND THEY (LOW BEAMS) FAIL TO ILLUMINATE. HIGH BEAMS WORK, AS DO PARKING LIGHTS, BUT THE LOW BEAMS STOPPED WORKING, AND THEY STILL FAIL TO WORK. DRIVING WITHOUT HEADLIGHTS OR PERPETUAL USE OF HIGH BEAMS IS A SAFETY HAZARD AND DISTRACTION FOR OTHER MOTORISTS CAUSING AN UNSAFE CONDITION. HAVE MADE AN APPOINTMENT WITH LOCAL TOYOTA DEALERSHIP FOR MAINTENANCE, IN EARLY FEB. 2014. THE VEHICLE IS STILL UNDER FACTORY WARRANTY, LESS THAN 36 MONTHS OLD WITH FEWER THAN 36,000 MILES. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE AUTOMATIC STARTUP ENGAGED INDEPENDENTLY WITH A LOUD CLUNKING NOISE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS ALSO DIAGNOSED BY A DIFFERENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,775. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 03/19/2014*JS

2012 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE WINDOW EXPLODED. *SMD WHILE DRIVING 35-40 MPH ON A PAVED ROAD, THE CONSUMER HEARD A LOUD POP. HE THOUGHT IT WAS A TIRE BLOW OUT, BUT HE SOON REALIZED, THE REAR WINDOW HAD CRACKED, FOR NO APPARENT REASON. *JB