NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Toyota RAV4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
WHEN I LIFT MY FOOT OFF THE GAS PEDAL OF MY RAV4 TOYOTA, THERE IS A NOISE AND GRINDING THAT OCCURS. IT HAS PROGRESSIVELY GOTTEN WORSE, AFTER 3 LEVELS OF SERVICE DEPT. LOOKING AT IT, THE DETERMINATION WAS THAT THIS IS A CHARACTERISTIC OF THE RAV4. NO EXPLANATION AS TO WHAT IT IS, BUT THAT THE CAR IF SAFE AND TO CONTINUE DRIVING IT. WHY THEN, IF IT IS CHARACTERISTIC OF A RAV4, DO THEY NOT HAVE AN ACTUAL EXPLANATION AS TO WHAT IS HAPPENING WHEN THE NOISE OCCURS, WHY DID IT TAKE 3 MONTHS AND A SPECIAL TECHNICIAN TO DETERMINE THIS, YOU WOULD THINK THAT WITH ALL THE RAV4S THEY HAVE SOLD, THAT THEY WOULD BE SEEING NUMEROUS CARS DOING THIS. MY CAR WAS PURCHASED BRAND NEW AND THIS LITTLE CHARACTERISTIC HAD NEVER BEEN DISCUSSED, WHERE HAS IT BEEN FOR THE 9 MONTHS PRIOR? WHAT HAPPENS TO MAKE IT APPEAR, AND WHY CAN'T THEY FIX IT, WHETHER THEY THINK ITS DANGEROUS OR NOT? THEY HAVE INFORMED ME THAT MY ONLY RECOURSE AT THIS TIME, AS IF I SHOULD BE MY PROBLEM AT ALL, IS TO TAKE IT TO ANOTHER DEALER, AND HAVE THEM DRIVE IT, ANOTHER DEALER WHO MORE THAN LIKELY, SINCE THEY TRAVEL FROM ONE TOYOTA DEALER TO THE NEXT, WILL GIVE ME THE SAME RESULT. I AM OUTRAGED THAT THEY ARE NOT TAKING RESPONSIBILITY AND DEALING WITH THIS. IT IS NOT OKAY TO SELL SOMEONE A BRAND NEW CAR, HAVE SOMETHING GO WRONG WITHIN A YEAR, AND HAVE A LEGAL DOCUMENT, WHICH THEY KEEP THROWING IN MY FACE, SAYING BECAUSE THEIR VERY OWN TECHNICIAN DETERMINED THAT IT IS A CHARACTERISTIC, I SHOULD JUST HAVE TO LIVE WITH THIS NOISE AND VIBRATION. MY 7 YEAR OLD IS AFRAID TO GET IN THE CAR. HOW DARE THEY TREAT THEIR CUSTOMERS LIKE THAT? IT MAKE NOISE, IT VIBRATES, WE CAN'T GIVE YOU AN ACTUAL EXPLANATION, WE CAN'T FIX IT, SO JUST GO BACK, GET INTO YOUR BRAND NEW CAR, AND DEAL WITH IT. *TR
OUR RAV4 WAS APPARENTLY NOT INCLUDED IN THE LAST RECALLS BUT I NOW BELIEVE THIS IS INCORRECT. ON 2/27 I REAR-ENDED A TRUCK GOING ABOUT 30-35 MPH. I ORIGINALLY THOUGHT I HAD MISSED THE BRAKE PEDAL AND BY THE TIME I REALIZED THE CAR WAS NOT STOPPING I HAD TO SLAM MY BRAKES AND TRIED TO TURN TO MISS THE CAR IN FRONT OF ME. AFTER CHECKING FURTHER I'M NOT SURE HOW I WOULD HAVE EVEN BEEN ABLE TO ENTIRELY MISS THE PEDAL. I WAS VERY SHAKEN UP AND THOUGHT I HAD IMAGINED THAT THE CAR WAS ACCELERATING AFTER I HAD ORIGINALLY BRAKED UNTIL I OVERHEARD MY 8 YR OLD DAUGHTER TALKING TO SOMEONE ELSE AND SAYING SHE 'FELT LIKE WE WERE GOING FASTER INSTEAD OF STOPPING". IF NOT FOR THE URGING OF FRIENDS AND FAMILY AND AFTER RESEARCHING, I'M NOT SURE I WOULD HAVE EVEN THOUGHT IT WAS A TOYOTA PROBLEM. LUCKILY I WAS THE ONLY PERSON TO BE INJURED WITH A SPRAINED FOOT, BUT IF THIS CAN HELP TO SAVE SOMEONE ELSE FROM A POTENTIALLY FATAL CRASH I WOULD FEEL THAT I HAVE DONE MY PART. PLEASE PUSH TOYOTA TO FIND OUT THE REAL PROBLEM AND GET IT FIXED. I'M NOT SURE HOW I AM EVEN GOING TO BE ABLE TO DRIVE THAT TRUCK AGAIN WITHOUT FEELING CONFIDENT THAT MY FAMILY AND I ARE SAFE. *TR
2009 RAV4 TOYOTA WAS TRAVELING ABOUT 30-35 MPH WHEN THE VEHICLE RAPIDLY ACCELERATED. THE ENGINE RPMS INCREASED SIGNIFICANTLY AND A LOUD SOUND WAS HEARD FROM THE ENGINE REVVING. THE BRAKE PEDAL WAS IMMEDIATELY DEPRESSED FIRMLY AND THE VEHICLE WAS ABLE TO SLOW DOWN. THE VEHICLE WAS STOPPED AND THE ENGINE SHUT DOWN. AFTER TURNING THE CAR BACK ON THERE WERE NO FURTHER INCIDENCES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP OF PURCHASE. AN INSPECTION WAS DONE BY TOYOTA REPRESENTATIVES AND THE INSPECTION CAME BACK WITH NO UNUSUAL REPORT. THE VEHICLE THAT I PURCHASED IN NEW CONDITION IS UNSAFE AND I AM STUCK WITH A CAR THAT I DO NOT FEEL COMFORTABLE DRIVING. IT HAS BEEN PARKED SINCE FEBRUARY AND IS NO LONGER BEING USED. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING AT APPROXIMATELY 15 MPH WHEN HE NOTICED THE BRAKE PEDAL WENT TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP . THE DEALER TEST DROVE THE VEHICLE BUT COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 06/22/10. *LJ THE CONSUMER STATED THE BRAKES WENT TO THE FLOOR NUMEROUS TIMES, BEFORE REACHING THE DEALERSHIP. THE DEALERSHIP TOLD THE CONSUMER IT WAS NORMAL FOR THE BRAKES TO GO THE FLOOR WHEN STOPPING. THE CONSUMER STATED EVENTUALLY, THE DEALERSHIP FIXED THE VEHICLE AND THERE HAS BEEN NO PROBLEMS SINCE. UPDATED 07/14/10.*JB
I WAS TOLD MY 2009 RAV4 WAS NOT SUBJECT TO THE TOYOTA RECALL. YET I HAVE EXPERIENCED INVOLUNTARY ACCELERATION ON TWO OCCASIONS. BOTH TIMES I WAS SLOWING DOWN TO MAKE A LEFT HAND TURN, HAVING ALMOST SLOWED TO A STOP WHEN THE RPM'S ACCELERATED TO 5,000 - 6,000. THE FIRST TIME I WAS SLOWING DOWN FROM 30 MPH TO ABOUT 10 MPH WHEN THE CAR SPED FORWARD AS I WAS TURNING. I ALMOST HIT A SIGN ON A MEDIAN BUT WAS ABLE TO STOP THE CAR BY SLAMMING ON THE BRAKES. THIS WAS IN NOVEMBER 2009 OVER THREE MONTHS AFTER THE RAV4 WAS PURCHASED BUT BEFORE I KNEW ABOUT THE RECALL. I BROUGHT THE VEHICLE INTO THE KOLOSSO TOYOTA DEALERSHIP FOR THE FIX A FEW WEEKS AGO. I WAS NOT TOLD MY CAR WAS NOT PART OF THE RECALL BUT WAS TOLD I WAS "ALL SET" FOR THE TIME BEING BUT THAT THERE MAY BE ADDITIONAL FIXES REQUIRED IN THE FUTURE THAT WERE STILL BEING EVALUATED. TODAY, THIS INVOLUNTARY ACCELERATION OCCURRED AGAIN. I HAD BEEN TRAVELING ON A TWO LANE HIGHWAY. SPEED LIMIT WAS 50 MPH. I HAD SLOWED DOWN, ALMOST TO A STOP IN PREPARATION TO TURN LEFT. THE CAR WAS GOING LESS THAN 10 MPH, MY FOOT WAS ON THE BRAKE PEDAL WHEN THE RPM'S SUDDENLY SHOT UP TO 5,000 - 6,000. I PRESSED DOWN ON THE BRAKE HARDER AND PUT THE CAR IN NEUTRAL TO STOP IT FROM PROPELLING FORWARD. IT TOOK MANY SOME TIME FOR THE ENGINE TO STOP REVVING. THIS NEARLY CAUSED AN ACCIDENT INTO ONCOMING TRAFFIC. WHEN I CALLED TOYOTA ABOUT THIS, AS I WAS AFRAID TO CONTINUE DRIVING THE CAR, I LEARNED THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAD A DENSO GAS PEDAL. TOYOTA TRIED TO MINIMIZE THE INCIDENT AND INDICATED I COULD CONTINUE DRIVING IT TO A DEALERSHIP ABOUT 25 MILES AWAY. I REFUSED TO DO SO AND HAD THE VEHICLE TOWED AT MY DEALER'S EXPENSE BACK TO MY CITY OF RESIDENCE. *TR
HELLO. I WOULD LIKE TO ADD AN ISSUE TO THE TOYOTA INVESTIGATIONS. I HAVE A 2009 TOYOTA RAV4. THIS MODEL/YEAR IS INCLUDED IN SEVERAL OF THE RECALLS. UPON CALLING THE TOYOTA DEALER I WAS INFORMED THAT MY VEHICLE WAS MANUFACTURED IN JAPAN AND IS NOT SUBJECT TO THE RECALLS. IF THE PROBLEMS ARE INDEED DESIGN PROBLEMS, WHY ARE VEHICLES MANUFACTURED IN JAPAN EXCLUDED FROM THE RECALLS? THANK YOU. *TR
I HAVE A 2009 TOYOTA RAV4 THAT HAS UNEXPECTEDLY ACCELERATED 3 TIMES. WHEN I TRIED TO BRAKE THE PEDAL WAS HARD AND THE CAR ACCELERATED. I THREW IT IN NEUTRAL AND TOOK MY FOOT OFF THE BRAKE. THE CAR DIDN'T REV LIKE THE PEDAL WAS STUCK, INSTEAD IT CALMED DOWN AND CAME UNDER CONTROL. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG. *TR
WHILE COMING TO AN INTERSECTION, I WAS BRAKING. DURING THE BRAKING, THE VEHICLE SUDDENLY BOLTED (ACCELERATED) AHEAD FOR A PERIOD OF 5 SECONDS. (VEHICLE ACCELERATED DURING BRAKING PROCESS ) I CONTINUED TO KEEP FOOT ON BRAKE, PRESSING WITH A LOT MORE FORCE. DURING THE "INCIDENT", I WAS ABLE TO TURN WHEEL SHARPLY TO THE RIGHT, TO AVOID HITTING A VEHICLE DIRECTLY IN FRONT OF ME. NEEDLESS TO SAY, I WAS VERY SHAKEN, AS WAS MY 100% DISABLED HUSBAND, ALSO IN THE FRONT SEAT. WE TOOK VEHICLE TO TOYOTA DEALER, ON EBRUARY 10, 2010, (2, 766 TOTAL MILEAGE) AND 30 MINUTES OF THEIR TIME WAS GIVEN TO MY TOYOTA. THEY CHECKED IT OVER, TRYING TO FIND THE PROBLEM. THEY SAID "THEY COULD NOT FIND A PROBLEM"., AND SENT ME ON MY WAY. THEY GAVE ME AN "800" NUMBER TO CALL, AND OUR 2 PHONE CALLS TO THEM, WAS A WASTE OF TIME. THEY SAID THEY WOULD SEND ME ARBITRATION PAPERS, WHICH I HAVE NOT RECEIVED. I DON'T SEE WHY I HAVE TO GO TO ARBITRATION FOR THEM TO FIX MY VEHICLE, WHEN IT IS STILL UNDER WARRANTY. * THEY RESET ECM/PCM TEST DROVE OP CODE 895994 3/99. CHECKED ECU FOR DTC SCAN TOOL CHECK DTC AND OPERATION. HOURS 0.50 DEALER REFUSES TO DO MORE TESTING BECAUSE TOYOTA WILL NOT AUTHORIZE IT. I FEEL THAT MY VEHICLE IS "A DEATH TRAP" AND I WILL NOT DRIVE IT. IN THE MEANTIME, I AM STILL MAKING MONTHLY PAYMENTS ON IT, AND CONSIDER IT A "DEAD HORSE PAYMENT" . *TR
I OWN A 2009 TOYOTA RAV4. MY CAR WAS NOT STOPPING PRIOR TO RECALL-SPOKE WITH TOYOTA AND THEY CONTACTED DEALER TO COME TO MY HOME AND PICK UP MY CAR, AS IT WAS NOT STOPPING FOR MY AND I WOULD NOT DRIVE THE CAR. RECALL (ACCELERATOR PEDAL REINFORCEMENT BAR) PERFORMED 2/5/2009. I CALLED DEALERSHIP TO SCHEDULE ANOTHER APPOINTMENT AS THE GAS PEDAL IS VERY TOUCHY AND MY CAR IS ACCELERATING WHEN MY FOOT IS ON THE BRAKE AND I CAN NOT STOP CAR. THE DEALERSHIP LOOKED AT CAR AND TOLD ME THAT THERE WAS NO PROBLEM-THE STANDARD LINE "OUR SERVICE TECHNICIAN WAS UNABLE TO DUPLICATE CUSTOMER CONCERN". I AGAIN HAVE A CAR THAT HAS A SAFETY CONCERN THAT WILL NOT STOP AT TIMES AND TOYOTA IS UNWILLING TO RESOLVE THIS ISSUE FOR ME. *TR
AT ABOUT NOON ON 2/3/10- OUR 2009 TOYOTA RAV 4 SUDDEN ACCELERATION (OR STUCK GAS PEDAL) CAUSED ME TO REAR END ANOTHER CAR THAT WAS STOPPED AT A RED LIGHT. I WAS MOVING VERY SLOWLY ABOUT 5-10MPH, JUST GLIDING BECAUSE THE CAR IN FRONT OF ME HAD BEEN STOPPED BY THE LIGHT AND IT WAS JUST STARTING TO SLOWLY MOVE AS THE LIGHT TURNED GREEN. I HAD MY FOOT ON THE BRAKE, AND THE RAV 4 SEEMED TO ACCELERATE, CAUSING ME TO PRESS AS HARD AS I COULD ON THE BRAKES, BUT I COULD NOT STOP BEFORE HITTING THE CAR IN FRONT OF ME. IT SEEMED AS IF THE RAV4 JUST ACCELERATED BY ITSELF. THE RAV 4 HAS BEEN TOWED TO A REPAIR FACILITY. 4 HOURS BEFORE THIS HAPPENED, WE HAD THE RAV 4 AT OUR TOYOTA DEALER FOR INSPECTION OF THE GAS PEDAL AND IT WAS CONFIRMED THAT IT HAD ONE OF THE SUSPECT ASSEMBLIES. BUT THEY SAID THEY COULD NOT DO ANYTHING, AS THEY HAD NO INSTRUCTIONS OR PARTS YET FROM TOYOTA AND SAID WE WOULD BE NOTIFIED WHEN THE TIME CAME. *TR
1. AS I WAS PULLING INTO A PARKING PLACE IN A PARKING LOT, MY 2009 TOYOTA RAV4 ACCELERATED RAPIDLY AND DROVE UP ON THE SIDEWALK. I IMMEDIATELY SLAMMED MY FOOT ON THE BRAKE AND MANAGED TO STOP THE CAR JUST BEFORE IT WOULD HAVE RUN INTO THE WALL AHEAD OF ME. BEFORE TURNING INTO THE PARKING PLACE, I HAD SLOWED WAY DOWN TO MAKE THE 90 DEGREE TURN AND I APPLIED ONLY GENTLE PRESSURE ON THE ACCELERATOR TO PULL INTO THE PARKING SPOT. 2. I HAVE HAD THIS CAR SINCE SEPTEMBER 2009 AND HAVE NEVER HAD AN EXPERIENCE LIKE THIS BEFORE. 3. I HAVE AN APPOINTMENT WITH MY TOYOTA DEALER NEXT TUESDAY, FEB 9, TO INSERT A PIECE OF METAL TO STOP THE ACCELERATOR FROM STICKING. BUT I'M AFRAID THIS MAY NOT SOLVE THE PROBLEM, SINCE THIS DID NOT SEEM TO BE THE RESULT OF THE ACCELERATOR STICKING; THE ACCELERATOR WAS ONLY SLIGHTLY DEPRESSED WHEN THE CAR SPEEDED UP BY ITSELF. *TR
MY WIFE WAS SITTING AT A SIGNALIZED INTERSECTION IN OUR 2009 TOYOTA RAV 4 ON TUESDAY FEBRUARY 2, 2010 WITH HER FOOT ON THE BRAKE, WHEN THE VEHICLE SUDDENLY LURCHED FORWARD. SHE WAS ABLE TO KEEP THE VEHICLE FROM TRAVELING FURTHER BY APPLYING MORE PEDAL PRESSURE ON THE BRAKE AND THEN SHIFTING INTO NEUTRAL. WHILE IN NEUTRAL, THE ENGINE REVVED LOUDLY FOR ABOUT 10 SECONDS BEFORE RETURNING TO NORMAL IDLE. SHE BROUGHT THE VEHICLE HOME BUT WAS VISIBLY SHAKEN UP FROM THIS EXPERIENCE. I IMMEDIATELY CALLED THE TOYOTA DEALERSHIP AND WAS TOLD TO TAKE THE VEHICLE IN FOR THEM TO CHECK. THEY COULD NOT REPLICATE THIS CONDITION AND THUS SAID THERE'S NOTHING THAT CAN BE DONE AT THIS TIME. THIS IS ONE OF THE VEHICLES THAT DOES NOT HAVE THE SO-CALLED FAULTY STICKING ACCELERATOR PEDAL, AND FLOOR MATS DID NOT CAUSE THIS ISSUE, SO THIS LEADS ME TO SUSPECT THAT AN ELECTRONICS PROBLEM IS THE CAUSE AND THAT TOYOTA IS REFUSING TO COME UP WITH A VIABLE FIX FOR THE SITUATION. I CALLED THE TOYOTA MAIN OFFICE THIS MORNING, BUT WAS NOT GIVEN ANY SATISFACTION REGARDING THIS ISSUE. MEANWHILE, WE ARE STUCK WITH A VEHICLE THAT WE ARE BOTH AFRAID TO CONTINUE DRIVING. *TR
ENGINE ATTEMPTED TO ACCELERATE ON 2009 TOYOTA RAV 4 WHILE STOPPED AT STOPLIGHT BEHIND OTHER VEHICLES. DRIVER, STANDING ON BRAKES, QUICKLY PUT CAR IN NEUTRAL AND THEN PARK AND ENGINE RETURNED TO NORMAL IDLE SPEED. *TR
FAILURE OF WINDSHIELD WIPER SYSTEM ON A 2009 TOYOTA RAV-4 DURING A STORM ON JANUARY 30, 2010. OWNER WAS DRIVING ON MARYLAND INTERSTATE HIGHWAY 695. THE WINDSHIELD WIPERS SYSTEM WAS TURNED ON TO CLEAR PRECIPITATION FROM THE WINDSHIELD. THE BLADES WERE NOT FROZEN TO THE WINDSHIELD. SUDDENLY, THE RIGHT WIPER BLADE INVERTED (LIKE AN UMBRELLA TURNING INSIDE OUT), STRIKING THE LEFT WIPER BLADE, CAUSING THE WIPER BLADE SYSTEM TO FAIL AND DAMAGING THE WINDSHIELD. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4 .THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH WHEN PULLING INTO A PARKING SPACE AND WHILE HAVING HER FOOT ON THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN. IT WENT OVER A PARKING BLOCK AND A CURB AND THEN HIT A BUILDING WALL. THE VEHICLE WAS TOWED TO A BODY SHOP, THEN IT WAS PICKED UP BY HER INSURANCE COMPANY.THE WHOLE FRONT END AND THE PASSENGER SIDE DOOR WERE DAMAGED DUE TO THE CRASH. THERE WERE MINOR INJURIES, THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. THERE WAS A POLICE REPORT FILED. THE CONTACT ALSO STATED THAT THIS HAS ONLY OCCURRED ONCE. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL INVESTIGATE THE FAILURE AND LET HER KNOW THE OUTCOME OF THIS INVESTIGATION. THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE TO DATE.THE FAILURE AND CURRENT MILEAGE WAS 6615.
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS AT A TRAFFIC LIGHT THE VEHICLE SURGED FORWARD. SUDDENLY, EXTREME FORCE WAS APPLIED TO THE BRAKES TO PREVENT THE VEHICLE FROM ACCELERATING. THE FAILURE HAS HAPPENED MORE THAN FOUR TIMES. THE CONTACT STATED THAT THE VEHICLE HAS A DENSO ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 4,900.
ON 2 OCCASIONS I HAVE HAD THE BRAKES ON MY TOYOTA RAV4 GO AWAY. I PUT ON THE BRAKE AND THERE IS NOTHING THERE. IT GOES DOWN TO THE FLOORBOARD. IF YOU REAPPLY THE BRAKES THEY COME BACK WITH THE PEDAL STRONGER THAN BEFORE. I WENT TO THE TOYOTA DEALER AND THEY APPEAR TO KNOW WHAT IT IS BUT DISCOURAGED ME FROM PUTTING THE CAR IN FOR REPAIR. FIRST THEY LOST MY "APPOINTMENT" THEN THEY TOLD ME I HAD TO LEAVE THE CAR FOR SEVERAL DAYS. NOW I WORRY WHENEVER I HAVE TO STOP. *TR
2009 RAV4 TOYOTA WAS TRAVELING ABOUT 30-35 MPH WHEN THE VEHICLE RAPIDLY ACCELERATED. THE ENGINE RPMS INCREASED SIGNIFICANTLY AND A LOUD SOUND WAS HEARD FROM THE ENGINE REVVING. THE BRAKE PEDAL WAS IMMEDIATELY DEPRESSED FIRMLY AND THE VEHICLE WAS ABLE TO SLOW DOWN. THE VEHICLE WAS STOPPED AND THE ENGINE SHUT DOWN. AFTER TURNING THE CAR BACK ON THERE WERE NO FURTHER INCIDENCES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP OF PURCHASE. AN INSPECTION WAS DONE BY TOYOTA REPRESENTATIVES AND THE INSPECTION CAME BACK WITH NO UNUSUAL REPORT. THE VEHICLE THAT I PURCHASED IN NEW CONDITION IS UNSAFE AND I AM STUCK WITH A CAR THAT I DO NOT FEEL COMFORTABLE DRIVING. IT HAS BEEN PARKED SINCE JANUARY AND IS NO LONGER BEING USED. *TR
GAS PEDAL STUCK ON MY 2009 RAV4 AND I HIT THE REAR OF THE CAR IN FRONT OF ME AT A 4 WAY STOP. I WAS ABLE TO ENGAGE THE BRAKES BUT THE DISTANCE/TIME WAS TOO SHORT FOR THE BRAKES TO OVER COME THE ACCELERATION. IN FRONT OF THE CAR THAT I HIT WAS A PEDESTRIAN CROSSING--IF IT WERE NOT FOR THE CAR IN FRONT OF ME I WOULD HAVE STRUCK PEDESTRIANS. BEFORE THE ACCIDENT I DID NOT DETECT ANY EVIDENCE OF A PROBLEM. THE PEDAL FAILURE WAS A ONE TIME INCIDENT. AFTER THE ACCIDENT (BEFORE THE RECALL) IT NEVER OCCURRED TO ME THAT THERE WAS A MECHANICAL PROBLEM--I ASSUMED SOMEHOW THAT I HAD MY FOOT ON BOTH ACCELERATOR AND BRAKE. HOWEVER AFTER SPENDING MUCH TIME IN MY DRIVEWAY I COULD NOT REPLICATE HAVING MY FOOT PUSH BOTH THE GAS PEDAL AND BRAKE PEDAL. MY WIFE AND I AGREED THAT SHE WOULD DRIVE THE RAV4--AND I WOULD NOT. SOON AFTER MY ACCIDENT THE 2009 RAV 4 RECALL FOR STICKING GAS PEDAL WAS ANNOUNCED. I AM ABSOLUTELY SURE THAT THE STICKING GAS PEDAL CAUSED THE ACCIDENT. SINCE THE DATE OF THE RECALL (JANUARY 21) WE PARKED THE CAR IN OUR DRIVEWAY. WE WILL NOT DRIVE OUR RAV4 I CONTACTED MY DEALER (LOMBARD TOYOTA, LOMBARD IL)--THEY REPLIED THAT AS A DEALER THEY COULD ONLY RECOMMEND THAT I CALL TOYOTA'S CUSTOMER EXPERIENCE NUMBER AFTER A COUPLE DAYS I WAS ABLE TO GET THROUGH TO THE "TOYOTA EXPERIENCE" LINE--OVER THE NEXT SEVERAL DAYS I WAS PASSED UP THE LINE UNTIL I WAS ABLE TO SPEAK TO A CASE MANAGER. ON JANUARY 27THE A TOYOTA FIELD TECHNICIAN CAME TO MY HOUSE AND INSPECTED MY CAR. SINCE THEN I HAVE HEARD NOTHING FROM TOYOTA. *TR
NEW TOYOTA ELECTRONICS PROBLEMS MY RAV4 SOMETIMES DOES HAVE INTERMITTENT ACCELERATOR 'STICKING' PROBLEMS, EVEN THOUGH THE ACCELERATOR PEDAL HAS FULLY RETURNED TO IDLE CONDITIONS. DURING THE WINTER I OFTEN WHERE SORELS. I THOUGHT THAT BECAUSE OF MY BOOTS I WAS HITTING BOTH THE BRAKE AND ACCELERATOR. ONE TIME I EVEN HAD TO PUSH THE TRANSMISSION INTO NEUTRAL TO MAKE A STOP, CURSING THE TOYOTA DESIGNER WHO PUT THE BRAKE PEDAL SO CLOSE TO THE ACCELERATOR (ANOTHER PEDAL DESIGN FLAW?). FROM THEN ON I WAS VERY CAREFUL TO KEEP MY FOOT ON JUST ONE PEDAL. HOWEVER, I STILL NOTICED PROBLEMS SOMETIMES, AND NOW THIS "PSEUDO RECALL" HAS SOLVED A DILEMMA I HAD. THE PROBLEM IS NOT WITH UNINTENDED ACCELERATION, IT IS WITH IMPAIRED DECELERATION. THE ENGINE IS FIGHTING AGAINST THE BRAKING SYSTEM BECAUSE THE ENGINE DOES NOT RETURN TO IDLE SOON ENOUGH. WITH THE OLD MANUAL ACCELERATOR LINKAGE SYSTEMS, YOU COULD FEEL WHEN YOU LET OFF THE GAS. NOW INSTEAD THE COMPUTER IS DECIDING HOW TO SLOW THE ENGINE. THIS IS WHERE THE PROBLEM LIES. WHAT "BONE HEADED" TOYOTA ENGINEER ALLOWED BOTH THE ACCELERATOR AND BRAKE TO WORK AT THE SAME TIME ON A "DRIVE BY WIRE" SYSTEM? THERE IS NO MECHANICAL LINKAGE TO UNDO, SO HITTING THE BRAKE SHOULD DEFEAT THE ACCELERATOR (I.E. QUICKLY RETURN THE ENGINE TO IDLE MODE). THAT IS ALL THAT WAS NEEDED TO PREVENT THIS PROBLEM. THIS IS AT LEAST ONE PROBLEM WITH THE TOYOTA ELECTRONIC THROTTLE SYSTEM. IT IS A TOYOTA 'MYTH' TO INSIST THERE IS(ARE) NO ELECTRONIC PROBLEM(S). WHAT OTHER MORE COMPLEX PROBLEMS ARE THERE IN THE ELECTRONICS, IF THIS BASIC PROBLEM WAS NOT ACCOUNTED FOR? *TR
I PURCHASED MY 09 RAV4 IN JUNE 2009. I NOTICED AN ODD ODOR A FEW TIMES WHILE RUNNING THE AIR CONDITIONER & ASSUMED IT WAS FROM THE EXHAUST FORM THE CARS IN FRONT OF ME. WHEN I BEGAN USING THE HEAT IN THE FALL, I STARTED SMELLING A BAD, BURNING, ALMOST CHEMICAL SMELL COMING OUT OF THE VENTS. ON DEC 29, 2009, I TOOK MY CAR TO THE DEALERSHIP & TOYOTA TOLD THEM TO REPLACE THE EVAPORATOR, CABIN AIR FILTER & DISINFECT/DEODORIZE THE VENTS & THAT WOULD FIX THE PROBLEM WHICH THEY SAID WAS MOLD IN THE SYSTEM. IT IS NOW FEB. 23, 2010 & THE SMELL IS BACK & MY CAR IS SITTING AT THE DEALERSHIP BECAUSE IT MAKES ME SICK TO DRIVE IT. THE SERVICE MANAGER IS WAITING TO HEAR FROM TOYOTA WHAT TO DO NEXT & SAYS IT IS A PROBLEM WITH ALOT OF TOYOTAS. WHY HASN'T THERE BEEN AN INVESTIGATION &/OR RECALL FOR THIS PROBLEM? IT IS A HEALTH ISSUE FOR ANYONE INHALING THAT DISGUSTING AIR FROM THOSE VENTS. I THINK IT NEEDS TO BE LOOKED INTO SINCE I HAVE FOUND OTHER COMPLAINTS ON-LINE ABOUT THE SAME ISSUES. IS THE HEALTH/SAFETY OF TOYOTA OWNERS NOT IMPORTANT TO TOYOTA? OTHER THAN THIS ISSUE, I LOVE MY RAV & I REALLY WOULD LIKE TO BE DRIVING IT INSTEAD OF THE YARIS THEY LOANED ME UNTIL MINE IS FIXED. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE AND WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL THE VEHICLE ACCELERATED EXCESSIVELY. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED DURING THE FAILURE. THERE WERE NO PERSONAL INJURIES. THE POLICE WERE CALLED TO THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS OPERABLE; HOWEVER, IT WAS TAKEN TO A BODY COLLISION CENTER FOR REPAIR. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V017000 (VEHICLE SPEED CONTROL;ACCELERATOR PEDAL). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT SINCE THE MANUFACTURER WAS LOCATED IN JAPAN. THE FAILURE MILEAGE WAS 5,000.
I WAS TRAVELING ON I-94 FROM MADISON, WI TO MINNEAPOLIS, MN IN LATE DECEMBER. THE INTERSTATE WAS IN GOOD DRIVING CONDITION -- NO ICE, SNOW, OR RAIN. IT WAS A NICE DAY WITH LITTLE WIND AND TEMPERATURE IN THE MID-20'S. I WAS IN THE LEFT LANE, PASSING A SLOWER CAR IN THE RIGHT LANE. I WAS TRAVELING AT 75 MPH WITH CRUISE CONTROL ON. JUST AS I PULLED AHEAD OF THE OTHER CAR, MY 2009 TOYOTA RAV4 PULLED VIOLENTLY TO THE LEFT. I THOUGHT WE MIGHT ROLL, BUT THEN THE CAR STABILIZED AND I WAS ABLE TO MAINTAIN CONTROL. THERE WAS NO OBVIOUS EXTERNAL CAUSE FOR THE LURCH TO THE LEFT. IT FELT LIKE A BLOWOUT, BUT WE STOPPED TO CHECK THE TIRES AND THEY WERE FINE. IT COULDN'T HAVE BEEN WIND SHEER BECAUSE THERE WAS VERY LITTLE WIND. THERE WERE NO POTHOLES IN THE ROAD. AT THE TIME I THOUGHT THE CAR TO MY RIGHT MIGHT HAVE HIT A ROCK OR SOMETHING AND SENT IT SLIDING INTO MY PATH. I SUPPOSE THAT'S A POSSIBILITY, BUT I DIDN'T SEE ANYTHING BEHIND ME IN THE REAR VIEW MIRROR, SO I THINK IT'S UNLIKELY. I'M WONDERING IF A MALFUNCTION OF THE ELECTRONIC STABILITY CONTROL OCCURRED THERE HAS BEEN NO RECURRENCE. *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THESE EVENTS HAPPENED ON 12/22/10 IN SAN DIEGO. THE OWNER, MY CLIENT, WAS DRIVING A NEW 2009 TOYOTA RAV 4. HERE ARE THE VEHICLE SPECIFICS: TOYOTA RAV 4 5 DOOR 4X2 SUV VIN: [XXX] YR/MDL: 2009/4430A HERE IS HIS NARRATIVE: I WAS IN THE LEFT MOST LANE ON MIRAMAR BLVD. HEADED EAST TOWARDS THE 15 FWY. WHEN ALL OF A SUDDEN MY CAR 'JUMPED' FORWARD AND ACROSS THE CENTER INTO THE NEXT LANE AND INTO THE REAR OF A SEMI-TRUCK THAT WAS JUST TAKING OFF FROM A STOP AT THE LIGHT THAT HAD JUST TURNED GREEN. I REMEMBER DRIVING AND I REMEMBER THE CAR LUNGING ACROSS THE CENTER LANE AND THE SIGHT OF BEING RIGHT AT THE BACK OF THE SEMI-TRUCK ALL OF A SUDDEN. THEY FOUND ME UNCONSCIOUS AND I ENDED UP AT SCRIPPS HOSP. FOR A WEEK AND MY CAR WAS TOTALED. I WAS OFF WORK FOR 3 WEEKS AND I HAVE NOT REPLACED MY CAR BUT I AM CARPOOLING CURRENTLY. ACSC JUST FINISHED AN INSPECTION ON MY RAV 4 AND THE FOOT PEDAL AND DOES NOT RULE OUT THAT THE FOOT PEDAL HAD A PROBLEM STATING THAT TOYOTA NEEDS TO TAKE THE PEDAL OFF AND DIS-ASSEMBLE IT FOR A CONCLUSIVE ANSWER. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE VEHICLE SITS IN A AAA LOT IN SOUTHERN CALIFORNIA. IT HAS BEEN DEEMED A SALVAGE BY THE INSURER. *TR
ELECTRONIC POWER STEERING (EPS) AND FUEL GAUGE PROBLEMS: I BOUGHT MY BRAND NEW 2009 TOYOTA RAV4 SPORT V6 4X2 ON MAY 09, 2009 IN HOUSTON TEXAS. IT WAS ON DEC. 13, 2009 THAT I WAS TRAVELING ON INTERSTATE HIGHWAY I-10 FROM HOUSTON TO NEW YORK CITY. I WAS IN THE MIDDLE LANE OF I-10 BETWEEN EXIT 775A AND 776A. I WAS TRAVELING AT 65 MPH. SUDDENLY, I HEARD A "CLICK" FROM THE DASH BOARD AND THE EPS WARNING LIGHT CAME ON AND THEN I LOST THE ELECTRONIC POWER STEERING, I FELT MY STEERING WHEEL SO HARD AND COULD NOT TURN IT. I REALIZED THAT I WAS IN THE VERY DANGEROUS DRIVING SITUATION. I TRIED TO CALM DOWN AND PUT MY FOOT FIRMLY ON THE BRAKE PEDAL AND STARTED SLOWING DOWN MY CAR. IT TOOK ME ALMOST TEN MINUTES TO MOVE MY CAR TO THE ROAD SHOULDER AND STOPPED. I CALLED MR. ZHU - A MANAGER OF SALES DEPARTMENT AT MY TOYOTA DEALERSHIP IN HOUSTON TEXAS IMMEDIATELY AND REPORTED THIS INCIDENT. HE FOUND ME A PHONE NUMBER OF THE SERVICE DEPARTMENT AT FRED HAAS TOYOTA NEARBY AND ASKED ME TO CALL THEM AND GET MY CAR TOWED AND CHECKED. I CALLED THE NUMBER A COUPLE OF TIMES HOWEVER, NOBODY WAS THERE THEN. I TRIED TO RESTART CAR ENGINE FOR FIVE TIMES OR MORE, I FINALLY SOLVED THE EPS PROBLEMS. I CALLED MR. ZHOU AGAIN, AND TOLD HIM THAT NOBODY WAS THERE ANSWERING MY PHONE CALL. I ASKED HIM FOR THE ADDRESS OF THE FRED HAAS TOYOTA. I DROVE MY SICK CAR FOR 30 MINUTES VERY CAREFULLY TO FRED HAAS TOYOTA; UNFORTUNATELY, THE SERVICE DEPARTMENT WAS CLOSED ON SUNDAY. I CALLED MR. ZHU AGAIN AND TOLD HIM ABOUT IT. THEN I DROVE MY CAR BACK TO HOUSTON ON INTERSTATE I-45, AFTER 15 MINUTES DRIVING, THE SAME PROBLEMS HAPPENED AGAIN... ...AFTER THAT MY FUEL GAUGE WAS NOT READ CORRECTLY, IT SHOWED ONLY 1/2 FUEL OF MY FUEL TANK AFTER I FILLED IT UP. MOVING STRAIGHT FORWARD AND MAKING TURNS SHOULD NOT BE AN ISSUE. I BELIEVE EPS PROBLEMS ARE MORE SERIOUS THAN THE GAS PEDAL PROBLEM, BECAUSE THIS EFFECTS IMMEDIATELY AND DIRECTLY. I HAVE BEEN WORRYING ABOUT MY SAFETY DRIVING MY CAR SINCE I EXPERIENCED THE DANGERS! *TR
MY 2009 RAV 4 HAS A FLOOR MAT THAT CREEPS FORWARD AND GETS CAUGHT UNDER THE ACCELERATOR PEDAL. IT TOOK SOME TIME FOR IT TO START DOING THIS, BUT NOW I CAN'T KEEP IT IN PLACE, IT HAS NO HOOKS. THE RAV IS NOT ON THE RECALL LIST FROM TOYOTA FOR THIS PARTICULAR PROBLEM, BUT IT HAS IT. IT HAPPENS EVERY DAY, IF I PUT IT BACK IN POSITION AND DRIVE THE CAR BY THE TIME I GET HOME IT'S UNDER THE ACCELERATOR PEDAL. *TR
SPORADIC BURNING SMELL WHEN THE HEAT IS TURNED ON. EVENT HAS HAPPENED AT LEAST 6 TIMES NOW AND IT ONLY HAPPENS WHEN THE HEAT IS TURNED ON (VEHICLE WAS PURCHASED DEC 2008 AND CURRENT MILEAGE IS 12,200). IT HAS HAPPENED WHEN RUNNING AT LOW AND HIGH SPEEDS - VERY SPORADIC. AND IT'S NOT THE AIR COMING FROM THE OUTSIDE OR FROM OTHER VEHICLES BECAUSE WE'VE IMMEDIATELY STOPPED TO CHECK WHEN IT OCCURS AND IT'S NOT A SMELL FROM THE OUTSIDE OR FROM OTHER VEHICLES. *TR
I PURCHASED A 2010 TOYOTAS RAVE 4 ON NOVEMBER 10, 2009. DROVE THE 400 400 MILES FOR THANKSGIVING. ON NOVEMBER 23, DID ERRANDS AND THE CAR SURGED WHEN I WAS IN A PARKING LOT. THAT EVENING THE NEWS HAD THE STORY OF THE LEXUS ACCIDENT IN CALIFORNIA. TOOK THE FLOOR MAT OUT. A FEW DAYS LATER, THE CAR SURGED AGAIN. WHEN I RETURNED HOME, I TOOK THE CAR TO THE DEALER. THEYCOULD NOT DUPLICATE THE PROBLEM. ON FEB. 5, 2010, WAS DRIVING HOME FROM FLORIDA AND PULLED INTO A REST AREA AND AT THE CAR SURGED. WENT TO DEALER AND THEY PUT IN A NEW SSC-ADA ACCELERATOR. SAID AT THE REINFORCEMENT BAR SYSTEM WAS OPERATING NORMALLY. MARCH 3, 2010 - CAR SURGED. TURNED OFF ENGINE - TOOK 3 TIMES FOR CAR TO IDLE NORMALLY. DEALER FOUND NOTHING. MAY 20, 2010 - DROVE 2 BLOCKS. STOPPED FOR 5 MINUTES. CAR REVVED TO 3500RPMS. DEALER KEPT CAR OVERNIGHT. NO PROBLEMS. MAY 27, 2010 . CAR SURGED TO 4,500 RPMS. DEALER CALLED TOYOTA AND OPENED A TAS CAS. RESET MEMORY. JANUARY 26, 2011 - CAR SURGED TO 6000 RPMS. RESTARTED 4 TIMES BEFORE CAR WOULD IDLE NORMALLY. DEALER SAID CAR WORKING WITHIN MANUFACTURES PARAMETERS. FEBRUARY 28, 2011 - CAR SURGED. DEALER KEPT CAR. TEST DROVE 619 MILES AND NO PROBLEMS. MARCH 18, 2011 - RPMS WENT TO 3500. DEALER FOUND NOTHING WRONG. APRIL 11, 2011 - CAR SURGED AGAIN. DEALER FOUND NOTHING WRONG. ALL THESE INCIDENTS ARE DOCUMENTED WITH TOYOTA'S CUSTOMER SERVICE. THEY CLAIM SINCE I WAS NOT IN AN ACCIDENT OR INJURED, AND THAT DEALER CAN'T FIND ANYTHING WRONG, TOYOTA STATES THERE IS NOTHING WRONG WITH MY CAR. BUT THERE IS............. *TR
2009 TOYOTA RAV4. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING TREATMENT RECEIVED FROM TOYOTA MOTOR SALES, U.S.A. INC. RELATED TO THE DEFECTIVE ACCELERATOR PEDAL PROBLEM *TGW THE CONSUMER STATED HE RECEIVED A SAFETY RECALL AFTER HE HAD AN ACCIDENT WHICH INVOLVED DAMAGES TO HIS VEHICLE AND BACK INJURIES. *JB
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ON WET ROAD CONDITIONS; PROCEEDING TO A TRAFFIC SIGNAL. THERE WAS AN UNINTENDED INCREASE IN ACCELERATION. THE DRIVER APPLIED AN AGGRESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE FAILED TO SLOW DOWN AND IMMEDIATELY, THE GEAR SHIFTER WAS PLACED INTO THE "NEUTRAL" POSITION. THE VEHICLE STOPPED AND ENGINE TURNED OFF. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE THROTTLE BODY WAS CLEANED. ON A SEPARATE OCCASION THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE IDENTICAL FAILURE WHICH THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 2,083. UPDATED 02/17/10. *LJ UPDATED 02/19/10.*JB
HI, MY FRIEND HAS A 2009 TOYOTA TUNDRA THAT THE BRAKE PEDAL DRIFTS TO THE FLOOR IN UNDER 3 MINUTES AND UNDER 1 MINUTE IN MOST INSTANCES. IN NOVEMBER OF 2009 I WAS REAR-ENDED BY A 2009 RAV4 IN PHILADELPHIA, PA THAT HAD SIMILAR PROBLEMS. THE OTHER DRIVER CLAIMED HE WAS BRAKING BUT THE VEHICLE WOULD NOT STOP AND HE HAD THE PEDAL TO THE FLOOR. THERE WAS NO SOUND OF SCREECHING TIRES BEFORE BEING REARENDED. *TR
WHILE DRIVING ON INTERSTATE WITH CRUISE CONTROL SET @ 70MPH. AND ENTERING A REDUCED SPEED AREA, I DISABLE CRUISE BY TAPPING BRAKES. AFTER TRAVELING A FEW MILES THE CAR WOULD ACCELERATE AT A FAST RATE ON ITS OWN. I WOULD THEN EITHER TAP THE BRAKES AGAIN OR TURN OFF THE CRUISE TO STOP THE ACCELERATION. THIS HAS HAPPENED AT LEAST 6 TO 8 SEPARATE OCCASIONS. LAST USE OF CRUISE WAS IN NOVEMBER. *TR
TOYOTA 2001 RAV4, TRANSMISSION PROBLEM, DOESN'T WANT TO GO WHEN YOU STOP AT A TRAFFIC LIGHT, DUE TO A BAD ECM. *TR
TOYOTA 2001 RAV4, TRANSMISSION PROBLEM, DOESN'T WANT TO GO WHEN YOU STOP AT A TRAFFIC LIGHT. *TR
CONSUMER WANTS THE EVENT DATA RECORDER REMOVED OR DISABLED ON HIS 2009 TOYOTA RAV4. *NJ THE CONSUMER STATED HAVING A DEVICE INSTALLED ON A VEHICLE HE PAID CASH FOR IS A POTENTIAL THREAT TO HIS CIVIL RIGHTS. *JB
THE TRANSMISSION IN MY 2009 TOYOTA RAV4 SEEMS TO SLIP. WHEN I PRESS ON THE ACCELERATOR FROM A COMPLETE STOP, THE VEHICLE VIOLENTLY JERKS 2 OR 3 TIMES BEFORE IT TAKES OFF. IT DOESN'T HAPPEN EVERY TIME, BUT IT HAPPENS AT LEAST 3 TIMES A DAY. *TR
I PURCHASED A NEW RAV4 2009 TOYOTA AND EXPERIENCED UNINTENDED RUNAWAY ACCELERATION ON THREE SEPARATE OCCASIONS. IT WAS FIRST BROUGHT TO A TOYOTA DEALER IN SANDY SPRINGS, ATLANTA AND WAS TOLD THAT THE ROTORS WERE WARPED. THEY WERE REPLACED BUT SOON AFTER THAT REPAIR, IT ACCELERATED OUT OF CONTROL AGAIN AND WAS BROUGHT TO DELRAY TOYOTA WHERE I PURCHASED THE CAR. THEY KEPT IT FOR 5 DAYS AND CALLED TO TELL ME THERE WAS "NOTHING WRONG" AND UNLESS THEY EXPERIENCED THE PROBLEM DURING A TEST DRIVE THERE WAS NOTHING THEY COULD DO. I HAD SOMEONE DRIVE THE CAR BACK TO MY HOME AND IT IS PRESENTLY SITTING IN MY GARAGE. SOON AFTER THE THIRD INCIDENT I WAS CALLED BY THE DEALER AND WAS TOLD TO BRING IT IN. THE CAR WAS TOWED TO DELRAY TOYOTA AND THEY TOLD ME THAT THE RECALL DID NOT PERTAIN TO MY CAR BECAUSE THE VIN # DIDN'T QUALIFY FOR REPLACEMENT OF THE GAS PEDAL WHICH WAS RECALLED ON OTHER RAV 4'S . IT WAS AGAIN RETURNED WITH NO REPAIR OF THIS SERIOUS SAFETY ISSUE AND IS PRESENTLY UNUSABLE BECAUSE I FEAR THAT THIS UNINTENDED ACCELERATION PROBLEM COULD CAUSE A SERIOUS ACCIDENT EFFECTING ME AND OTHERS. *TR UPDATED 04/21/10
2009 TOYOTA RAV4 SAFETY ISSUES *GR THE CONSUMER STATED THE STEERING WHEEL DEVELOPED A VIBRATION. THE VEHICLE WAS EXAMINED. HOWEVER THE MECHANIC STATED NOTHING WAS WRONG. THE TIRES WERE BALANCED, BUT THE PROBLEM STILL CONTINUED. *JB
OCCASIONALLY THE CAR WILL TRY TO ACCELERATE, WHEN THE FOOT IS ON THE BRAKE OFF THE ACCELERATOR. THIS HAS HAPPENED AT LEAST FOUR TIMES SINCE PURCHASING THIS NEW VEHICLE IN SEPT. OF 2009. *TR
MY 09 TOYOTA RAV4 ( BOUGHT LAST AUGUST IN QUEENS NEW YORK) HAD THE SAME KIND OF PROBLEM THAT, THE CAR SPEED UP SUDDENLY AND ALMOST PUNCH THE FRONT CAR WHEN I WAS PUSHING BRAKE, STOPPING AND WAITING FOR TRAFFIC LIGHT FROM RED TO GREEN. IT WERE HAPPENED TWO TIMES LAST YEAR, AND ALSO, SOMETIMES, WHEN THE CAR IS RUNNING ON THE WAY, THE SPEED SUDDENLY UP. I THINK THE PROBLEM IS CAUSED BY IT'S CONTROL SYSTEM LIKE SOFTWARE POOR DESIGN IN ANTI-INTERFERING/ELECTRONIC NOISES. *TR
GIVEN THE NEWS ABOUT TOYOTA ACCELERATOR PEDAL ISSUES AND NOW 2010 PRIUS ABS ISSUES, I FEEL IT'S IMPORTANT TO REPORT THE FOLLOWING: IN OCTOBER 2009, MY 2009 TOYOTA RAV4 EXPERIENCED THE FOLLOWING ISSUE (THIS IS TAKEN DIRECTLY FROM TOYOTA DEALER'S SERVICE INVOICE): "CUSTOMER STATES BRAKE PEDAL GOES TO THE FLOOR AND DOESN'T FEEL LIKE THE VEHICLE IS STOPPING PROPERLY. PLEASE ADVISE. DEPRESSES ALL THE WAY HAPPENS INTERMITTENTLY. TECH VERIFIED CUSTOMER CONCERN POOR BRAKE PEDAL CASE # TA092880189. REPLACED MASTER CYLINDER/REPLACE ABS ACTUATOR. REPLACE ABS ACTUATOR PER TECH ASSIST REC OPN # 44050-42330." IN OTHER WORDS, WE HAD OBSERVED THAT WHEN APPLYING THE BRAKE PEDAL, IT OFTEN DEPRESSED QUICKLY AND NEARLY ALL THE WAY TO THE FLOOR BEFORE PROVIDING NORMAL BRAKE PEDAL RESISTANCE AND BRAKING ACTION SUFFICIENT TO SLOW AND STOP THE CAR'S FORWARD PROGRESS, AND AT THAT POINT WITH VERY LITTLE BRAKE PEDAL PHYSICAL DEPRESSION SPACE LEFT BEFORE REACHING THE PEDAL'S LIMIT. AFTER I ORIGINALLY BROUGHT THE ISSUE TO MY LOCAL TOYOTA DEALERSHIP (LEXINGTON TOYOTA, LEXINGTON, MA, 781.861.7400), THEY INFORMED ME THEY HAD NOT PREVIOUSLY SEEN THIS ISSUE AND HAD TO CONSULT WITH TOYOTA'S U.S. HEADQUARTERS FOR TROUBLESHOOTING AID. THEN FOR SEVERAL DAYS THE DEALERSHIP PROVIDED ME WITH ONGOING UPDATES, EXPLAINING THAT TOYOTA WAS ACTIVELY INVESTIGATING THE MATTER AND DID NOT HAVE AN IMMEDIATE RECOMMENDED SOLUTION. THIS WENT ON FOR NEARLY A WEEK, AND SO IT SEEMED TO ME THAT THIS WAS A PROBLEM TOYOTA HQ HAD NOT PREVOUSLY ENCOUNTERED. FINALLY THE DEALERSHIP REPORTED THAT TOYOTA HQ HAD PROVIDED A RESOLULTION, THE REPAIR WORK WAS DONE, AND WE GOT OUR RAV4 BACK AND HAVE HAD NO BRAKE PEDAL PROBLEMS SINCE. ACCORDING TO OUR LOCAL DEALER, OUR RAV4 WAS MANUFACTURED IN JAPAN AND THEREFORE ISN'T SUBJECT TO THE CURRENT ACCELERATOR PEDAL RECALL BUT DOES REQUIRE THE FLOORMAT-RELATED RECALL FIX. *TR
IT TRANSMISSION GEARS SEEMS SLIPPING WHEN GOING FROM 1ST GEAR TO 2ND. SOMETIMES IT WAS LIKE HORSE RIDING JUMPING. IT HAPPENED TWICE WHEN I WAS DOING A LEFT TURN AND ALMOST GOT INTO ACCIDENT WITH THE COMING VEHICLE. I WAS TOLD THE PROBLEM IS THE ECU AND TRANSMISSION PROBLEMS. *TR
TL* THE CONTACT OWNS A 2009 RAV4. WHILE DRIVING DOWN A HILL SHE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. SHE HAD TO SHIFT THE VEHICLE INTO THE NEUTRAL GEAR IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT FLOOR MAT INTERFERENCE CAUSED THE FAILURE. AN ENGINEER SENT FROM THE MANUFACTURER WILL RE-INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 10,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE DRIVER STATED THAT HE WAS MAKING A U-TURN INTO A DRIVEWAY. WHEN HE PRESSED THE BRAKE PEDAL THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN AND ALMOST CRASHED INTO A BRICK WALL. THE DRIVER STATED THAT HE SLAMMED ON THE BRAKES AND THE VEHICLE STOPPED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 3,000. UPDATED 03/12/10. *LJ UPDATED 07/16/10*JB
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHEN ATTEMPTING A DOWNWARD TURN, THE VEHICLE SPORADICALLY FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 35,000. ..UPDATED 12-30-13 *BF
TOYOTA RAV 4 DESIGN DEFECT COMPLAINT: 1. FRONT PASSENGER MAY ACCIDENTALLY SHIFT THE GEAR STICK CAUSES IT TO MOVE TO NEUTRAL POSITION, SUCH RESULT IN THE CAR LOSE OF POWER. IF A PASSENGER ACCIDENTALLY PUSH THE STICK AND CAUSE IT TO REVERSE POSITION, THE CAR GET GO OUT OF CONTROL AND SPIN INTO ACCIDENT. 2. THE ACCIDENTALLY SHIFTING HAPPENED ONCE FOR ME IN THE FIRST 3 MONTH I OWN THE CAR. 3. EDUCATE PASSENGER NOT TO TOUCH THE GEAR STICK. *TR
1. PURCHASE OF 2009 TOYOTA RAV4 LIMITED EDITION 2. POOR RESPONSE IN BRAKING. REQUIRES ALMOST TWICE THE DISTANCE TO STOP. THE CONSEQUENCES ARE THAT YOU ALMOST INEVITABLY PANIC AS IF YOU WERE GOING TO REAR END ANOTHER VEHICLE. 3. RETURNED VEHICLE TO DEALER WHO SAID BRAKES WERE WORKING PROPERLY. *TR
SINCE THIS CAR WAS BOUGHT ON SEPT 18, 2009 IT HAS HAD A SHIMMY PROBLEM. DEALER COULD NEVER FIND ANYTHING WRONG BUT WOULD DO AN ALIGNMENT AND TIRE ROTATION WHEN HE TOOK IT IN FOR AN OIL CHANGE AT 19,265 MI ON NOV 8, 2011, THEY TOLD MY FATHER HE NEEDED TIRES AND THAT A LUG NUT WAS MISSING. HE TOOK IT DOWN THE BLOCK TO A TIRE SHOP WHO STATED THE CAR WAS UNSAFE TO DRIVE WITHOUT AT LEAST 2 NEW TIRES AND AN ALIGNMENT. THEN ON MAY 20, 2012 REPLACED THE OTHER 2 TIRES AT 23,192 MI. HE HAS HAD PROBLEMS WITH THE LUG NUTS REPLACING 3 DIFFERENT ONES NOW. THE LAST LUG NUT THAT WAS MISSING THE LUG STUD WAS BROKEN ALSO. WHEN I TOOK IT TO THE DEALER TO BE TO HAVE 2 OF THE RECALLS FIXED AND THE LUG STUD REPLACED ON NOV 30, 2012 THEY EVEN SAID THESE RAV4'S HAVE BEEN HAVING THESE ISSUES. WE JUST RECEIVED A FIFTH RECALL NOTICE, A SECOND RECALL ON THE SUSPENSION. CORPORATE DOES NOT FILL ANY OF THE ABOVE ISSUES ARE RELATED NOR THEIR RESPONSIBILITY, THAT WE NEED TO GO TO THE ORIGINAL TIRE MANUFACTURE REGARDING THE TIRE ISSUE, THEY ALSO STATED HIS WARRANTY EXPIRED IN SEPT 2012. MY FATHER HAS THE 7YR-70,000 MILE PLATINUM WARRANTY, (THE LAST DEALERSHIP I TOOK IT TO ALSO STATED THE WARRANTY HAD EXPIRED ON 9/12/2012). TOYOTA CORP GAVE ME THE PH NO FOR EXTRA CARE EXTENDED WARRANTY REGARDING THE LACK OF COVERAGE AND SAID TO WAS POSSIBLE IF WE ACTUALLY HAD THE EXTENDED WARRANTY THAT THEY COULD DO SOMETHING FOR US. WHEN I SPOKE WITH THEM THEY STATED THE WARRANTY WAS IN THE NATIONAL SYSTEM AND HAD NO REASON AS TO WHY THEY'D QUESTION THAT. WHEN I EXPLAINED THE CONTINUAL PROBLEMS HE SAID CORP NEEDS TO ADDRESS. EVERYONE POINTS THE FINGER AT OTHERS. THE CAR CURRENTLY HAS 26,900 MI. MY FATHER HAS BEEN VERY ILL THE PAST 1 1/2 YEARS AND IS UNABLE TO DEAL WITH THESE ISSUES. MY FATHER HATES THIS CAR, THE DEALERSHIP IN VACAVILLE PURCHASED FROM & HE DOES NOT FEEL SAFE DRIVING THIS VEHICLE. *TR
2009 RAV4 1700 MI. HAD A TIRE PATCH REPAIRED AT A VERY REPUTABLE ,EXCLUSIVELY TIRES BUSINESS. WHEN THE SERVICEMAN ATTEMPTED TO PUT THE LAST LUG AT THE RECOMMENDED 80 FT LB TORQUE, THE WHEEL STUD SNAPPED OFF. THE AFFECTED STUD WAS/ IS NOT MIS-THREADED AND SHOWS A SHINY WEAK SPOT IN THE INTERIOR OF THE STUD. *TR
AT A LOCAL MALL I WAS STOPPED AND WAITING FOR A PARKING SPOT TO BECOME AVAILABLE. WHEN A PARKING SPOT BECAME OPEN, I WAS WITHIN 5' TO 10' FOOT OF THE PARKING SPOT ENTRANCE. WHILE MAKING 90% RIGHT SWING FROM A DEAD STOP I LIGHTLY PUT PRESSURE ON THE ACCELERATOR PEDAL OF OUR 2009 TOYOTA RAV4 IT LUNGED FORWARD AND ACCELERATED RAPIDLY I APPLIED THE BRAKE PEDAL HARD BUT WAS NOT ABLE TO TOTALLY STOP THE CAR IN THE SHORT DISTANCE OF THE PARKING SPACE AND AT ABOUT 1 TO 2 MILES PER HOUR OUR AUTO HIT A CEMENT 'LLED YELLOW POST DIVIDER THAT SEPARATED MY PARKING AREA FROM THE ONE AHEAD, LEAVING US WITH A CRACKED LOWER GRILL AND SIGHTLY DENTED BUMPER. LUCKILY NO ONE WAS INJURED, BUT WE WERE VISIBLY SHAKEN. I TOOK OUR AUTO TO THE TOYOTA DEALER SERVICE DEPT. AND THEY PERFORMED WHAT THEY CALLED A > HEALTH CHECK TEST< . IN THEIR REPORT THEY STATED > ALL SYSTEMS OPERATING PROPERLY -- NO ADVERSE OPERATION NOTED < . WE RECEIVED OUR 2009 RAV4 ON JULY 29, 2009. FROM THE BEGINNING TILL THE PRESENT WE HAVE HAD A LUNGING OR A RAPID START FROM {A COMPLETE STOP} TO {A START- -TAKE OFF } WITH VERY LITTLE PRESSURE ON THE ACCELERATOR, WHEN THE PROBLEM MANIFESTS IT SELF THE ACCELERATION IS FAST ENOUGH TO THROW PEOPLE BACK IN THEIR SEATS, THIS HAPPENS RANDOMLY ABOUT 20% OF THE TIME, {ETC} GIVEN OR TAKEN OF THE EST. TIME FRAME UNKNOWN, YOU NEVER KNOW WHEN OR HOW OFTEN IT MAY HAPPEN IN A ROW. TIME FRAME HAS NOT BEEN IDENTIED SO FAR. I HAVE HAD THIS CHECKED BY THE SAME SERVICE DEPT. THREE TIMES SO FAR, LAST TIME ON FEB. 17, 2010 AT THE SAME TIME THE RECALL A0A PEDAL REINFORCEMENT PLATE WAS INSTALLED. AGAIN REPORT OF > HEALTH CHECK TEST < PERFORMED > ALL SYSTEMS OPERATING PROPERLY -- NO ADVERSE OPERATION NOTED <. I HAVE ALSO CALLED TOYOTA AMERICAN HEADQUARTERS IN CALF. AND ADDRESSED THIS MATTER WITH THEM TO DATE I HAVE BEEN GIVEN NO RESOLVE. I BELIEVE, AND CAN IT ALSO BE POSSIBLE : MAYBE A SOFTWARE PROGRAM GLITCH: *TR
Data synced from NHTSA on May 4, 2026