2014 Toyota RAV4

I was in a car accident and the side and steering airbags deployed. While the main steering airbag deflated successfully following the accident, the driver's side door side airbag never deflated. Once I was trying to get out of the car and had the door open, this meant it was much harder and took longer to get out as I had to slide out from underneath it. Because I wasn't able to get out quickly, I remained in a car in direct line of traffic with my driver's side door where it would have been hit first putting me in more danger.

The contact owns a 2014 Toyota Rav4. The contact stated that while driving approximately 20 MPH and turning right at an intersection, the steering wheel seized with several unknown warning lights illuminated. The contact completed the turn, and the steering wheel started functioning normally, and the warning lights were no longer illuminated. The failure reoccurred while making a right turn. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not under recall related to the failure. The vehicle was not repaired. The contact had stopped driving the vehicle. After researching online, the contact associated the failure with NHTSA Campaign Number: 20V373000 (Steering): however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

2014 Toyota RAV4 AWD XLE purchased June 2025. Multiple pre-existing safety defects confirmed by dealership personnel were never disclosed at time of sale. POWER TRAIN: Torque converter failure — vibration documented at pre-sale inspection, never disclosed or diagnosed. Axle bracket corroded so severely it was fused to axle and required cutting off — confirmed by service advisor on recorded call. BRAKES: Aftermarket brake parts installed pre-sale without disclosure. Brake system rated RED by dealership within 9,734 miles of purchase. Severe brake pedal pulsation confirmed on multiple invoices. ODY/STRUCTURE: Severe underbody and structural corrosion — subframe, crossmembers, fuel tank surfaces — never disclosed. Swollen lug nuts documented. Prior welded exhaust repair undisclosed. Exhaust flange separation and catalytic converter failure — repair quote 4,745. SEAT BELT: Rock found lodged in seat belt buckle — safety restraint failure — not noted on pre-sale inspection. RECALL 23V734000 / 23TA13: Aftermarket battery used as recall remedy — OEM replacement required — non-compliant — fire risk not disclosed at sale. All defects confirmed by dealership invoices, MPI video, and recorded calls. Vehicle out of service since February 2026. Complete documentation available.

The contact owns a 2014 Toyota Rav4. The contact’s son stated that while attempting to start the vehicle, the vehicle failed to start and became inoperable, and lost power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.

Year: 2014 Make: Toyota Model: RAV4 Approx. mileage: 60K 2. Incident Details Date of most recent incident: [XXX] Problem: Vehicle stalls and loses power steering while turning. Engine shuts off suddenly, causing complete loss of steering control. Consequence: On [XXX], my son lost control of the RAV4, hit a curb, and went through bushes before stopping. Previous stalls also occurred while turning, with loss of steering assist. This is a severe safety hazard. Frequency: Has occurred multiple times, even after dealership inspection and repairs. 3. Dealer/Repair Info Dealer name: Sarasota Toyota Address: 7435 S Tamiami Trail, Sarasota, FL 34231 Repair attempts: Dealer inspected in August 2025, charged nearly $900, but problem persists. Car is now back in the shop (not Toyota) for a second opinion at an additional cost of over $200. 4. Description My 2014 Toyota RAV4 repeatedly stalls and loses engine power and power steering without warning, especially while turning. On [XXX], my son lost control of the vehicle, hit a curb, and went through bushes before managing to stop. This is extremely dangerous and could have resulted in a serious accident. Sarasota Toyota has inspected the vehicle and charged nearly $900 for repairs, but the defect was not fixed. The vehicle continues to stall and is unsafe to drive. I am pursuing a second opinion at additional expense. This issue places my family and others on the road in danger. I am filing this complaint so that Toyota and regulators address this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2014 Toyota RAV4. The contact stated that while driving at 30-40 MPH, while depressing the accelerator pedal, the vehicle stopped independently. No warning lights illuminated. The contact mentioned she noticed smoke and flames coming from the engine, and smoke started coming inside the vehicle. There was a fuel odor. present. The contact exited the vehicle and stood on the side of the road, and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to an unknown location. The vehicle was not repaired. The contact mentioned days prior to the battery warning light illuminating, and the battery was determined to be functioning as normal; therefore, the vehicle was resumed to be driven as normal. The manufacturer was not notified of the failure. The failure mileage was unknown

The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM). The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that while driving 20 MPH, and making a right turn, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the local dealer. The approximate failure mileage was 170,000.

The contact owns a 2014 Toyota Rav4. The contact stated that the power steering assist intermittently failed to operate as needed, with the maintenance warning light displayed on the instrument panel. The vehicle was taken to an independent mechanic and a dealer however, there were no fault codes retrieved. The contact stated that while making a left turn onto a side road, the steering wheel seized, and excessive force was needed to steer the vehicle. The vehicle was taken back to the independent mechanic, where the contact was informed that the vehicle would reset itself. The failure intermittently persisted, and the vehicle was taken back to the dealer where the vehicle was diagnosed with a defective steering column. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not included in the recall. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 118,000.

The electric power steering has malfunctioned. The malfunction of the EPS may cause the car to jerk or swerve. The dealership has said they have seen countless problems with the EPS. There is a recall on the EPS in the 2014 Rav4, however this vehicle did not fall under the previous recall. No warning lamps or messages appear for this particular issue with the vehicle. The vehicle is available for inspection. The dealership has quoted $3014.00 for the repair. Steering column assembly replacement and EPS motor replacement.

UPDATE TO PRIOR COMPLAINT — Filed April 2, 2026. VIN: [XXX] . 2014 Toyota RAV4 AWD XLE. Team Toyota Langhorne, 746 E Lincoln Hwy, Langhorne PA 19047. Vehicle remains out of service — 53 days as of April 10, 2026. SECOND REPLACEMENT VEHICLE — April 4-5, 2026: Dealership presented 2014 RAV4 VIN [XXX] as replacement. Upon visual inspection: valve cover leaking; blue silicone sealant on valve cover applied unevenly indicating prior engine disassembly or concealed active oil leak; catalytic converter flanges rotted top to rear requiring full replacement; oil on bottom of motor. Photographs available. Dealership declined to repair at estimated cost of $2,500 — April 6, 2026. DEALER RESOLUTION FAILED — April 7, 2026: Bill Sullivan, Pre-Owned Sales Director, offered buyback or trade. Both rejected as inadequate. No resolution provided. Two defective replacement vehicles presented — neither acceptable. Cases: [XXX] / [XXX] / [XXX] [XXX] — [XXX] — [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2014 Toyota RAV4 (Blizzard Pearl, paint code 070) began experiencing hood paint peeling in early 2023. I first assumed it was simply a disappointing paint quality issue. However, this past weekend, the problem significantly worsened when large sections of paint on the roof suddenly flaked off completely, leaving exposed metal vulnerable to rust and corrosion. After this severe flaking occurred, I researched the issue online and discovered this problem is widespread among Toyota's with paint code 070. Toyota acknowledged this known manufacturing defect through their Customer Support Program (ZKG), but I was never notified of this program, despite receiving other recall notices. Additionally, my local Toyota dealership did not inform me about ZKG during a service visit before the program expired in 2024. On March 28th, 2025, I called Toyota’s customer service line to request goodwill assistance and was informed that they are not willing to offer any support or extend the program. I was told that the only thing they could do was “document” my case, and that if enough complaints were received, Toyota might reconsider extending the program in the future. I believe this response is quite unreasonable, especially given that this is a clear manufacturing defect now manifesting in catastrophic failure for many customers shortly after the 10-year ZKG window closed. The cost of a full repaint is commonly quoted around $4,000 to $5,000. For many RAV 4's currently valued at approximately $10,000, that repair cost represents nearly 50% of the car’s value—essentially totaling the vehicle due to a known paint defect. It’s an extreme hardship for customers that a widely acknowledged exterior manufacturing issue can result in such significant devaluation and repair costs. For this to happen to so many people just outside the expiration window (which only ended recently in 2024), and for Toyota to decline any extension or support, does not seem fair. Thank you for your time.

“The factory paint on my 2014 Toyota RAV4 (Blue ) is peeling in large sections on the roof and hood. The metal underneath is exposed. This appears to be a widespread issue affecting this paint color, and Toyota has acknowledged it in other models. I’m concerned about corrosion and long-term durability.”

I received a recall letter from Toyota to replace me battery in my 2014 RAV4. I made an appointment with Toyota on 31 in Clinton, NJ for 1/28/2025 at 9:30am. Upon bringing in my car for the recall I was told it will cost me $189.00+tax to replace my battery. The reason was because there is another battery in my car. I advised them that I bought the car second hand and had no reason to check my car's battery at that time. (who knew). In the letter of recall it states that the battery change is "the hold down clamps and short circuit, increasing the risk of fire." With that stated, changing my battery is the benefit to securing safety to me and my passengers. Isn't that the main reason for the recall! Safety by Toyota without Charge!

BATTERY DIED MID-DRIVE NOW THE RADIO HEAD UNIT IS IN A BOOT LOOP RENDERING ALL FUNCTIONS UNAVAILABLE.

Manufacture failed to provide remedy for recall 23TB13 (NHSTA recall 23V734) in a timely manner. The recall was issued on November 1, 2023; however, a remedy has not been provided as of December 9, 2024.

The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The entire computer screen is stuck on the downloading picture. Then it will restart itself and do it all over again. Nothing works. No radio or anything. I’ve been looking online and seeing there is a lot of people with the same issues a but no solutions. How has Toyota not fixed this issue yet.

The contact owns a 2014 Toyota Rav4. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. The contact stated that the instrument cluster and the radio blinked off and on. In addition, the contact noticed that some wires were burnt. The vehicle was started and taken to Auto Zone. The contact stated that the battery and the alternator were both tested and operated as designed. The vehicle was restarted, and the contact stated while driving the failure reoccurred. The vehicle was turned off and the contact attempted to restart however, the vehicle failed to start up. The vehicle was towed to the dealer where it was diagnosed and determined that battery cables were loose, and the positive battery terminal was incorrectly installed. The contact was informed that the failure was due to incorrect installation of the new battery which the previous owner had installed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact's daughter owns a 2014 Toyota RAV4. The contact stated that while the daughter was driving at 35 MPH, smoke was coming from under the hood and the vehicle lost automotive power. The contact stated that the failure occurred while driving downhill, however, the vehicle was coasted to the local fire department, which was on the same street. The fire department extinguished the fire. The contact stated that a fire report was filed. The contact stated that there were no injuries sustained. The vehicle was towed to the dealer where it was confirmed that the failure was due to the unrepaired recall repair. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown. VIN tool confirms parts not available.