NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
SLIDING DOOR ISSUES - THIS IS A FOLLOW UP TO PREVIOUS COMPLAINTS REGARDING ISSUES I WAS HAVING WITH GETTING THE SLIDING DOORS ON MY 2014 TOYOTA SIENNA FIXED. THE ORIGINAL RECALL DID NOT SOLVE THE PROBLEM, THE TWO WARRANTY ENHANCEMENTS DID NOT SOLVE THE PROBLEM, AND IT WAS FINALLY DETERMINED THAT THE SLIDING DOOR HINGES WERE THE PROBLEM. I REACHED OUT TO TOYOTA MOTOR CORPORATION AFTER HAVING NO LUCK DEALING WITH THE LOCAL DEALERSHIP AND THE GENTLEMEN I WORKED WITH ON MY COMPLAINT WAS EXTREMELY HELPFUL. WE WERE ABLE TO GET THE HINGES REPLACED ON BOTH SLIDING DOORS FOR $140 VS $758 AND THEY ARE NOW WORKING AS THEY SHOULD.
WHILE STATIONARY, THE SLIDING DOOR CABLE SNAPPED WHILE IT WAS AUTOMATICALLY OPENING AND HAS IMPEDED THE SLIDING DOOR TO EVEN OPEN MANUALLY WHICH LEADS TO SAFETY CONCERNS AS THE DOOR WILL NOT OPEN UP AS THE CABLE IMPEDES IN ITS WAY.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA EQUIPPED WITH PRIMEWELL VALERA TOURING II TIRES, SIZE: 235/60R17. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL TICKING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO TOYOTA OF MUSCATINE (LOCATED AT 3000 N HWY 38, MUSCATINE, IA 52761) WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD CRACKS AND NEEDED TO BE REPLACED. THE CONTACT CALLED FIRESTONE COMPLETE AUTO CARE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17T013000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 86,000. THE TIRE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*JB
VEHICLE STOPPED ABRUPTLY WITH A SHAKE WHILE REDUCING SPEED AT A TRAFFIC SIGNAL. I WAS IN THE MIDDLE OF THE ROAD. A MILD BURNING SMELL CAME OUT FROM THE HOOD. THE CAR WAS SERVICED ONE MONTH BACK AND AS PART OF IT THEY DID 128 POINT( DO NOT REMEMBER EXACT NUMBER ) AND ALL REPORTED ISSUES WERE FIXED. AROUND $1000/- WAS SPENT ON THE CAR. SINCE BATTERY WAS JUST 1 YEAR OLD, I DID NOT EXPECT A PROBLEM WITH THE BATTERY AS WELL. STILL I SWITCHED OFF ALL LIGHTS AND TRIED TO RESTART. THERE WAS NO FURTHER RESPONSE FROM THE VEHICLE. I WAS BLOCKING TRAFFIC FROM BEHIND AND POLICE CAME TO CONTROL TRAFFIC. ONLY OPTION WAS TO TOW THE VEHICLE. I TOOK IT TO THE SAME TOYOTA AUTHORIZED SERVICE CENTER WHERE I DID THE PREVIOUS SERVICE ( I HAD PURCHASED THE CAR FROM THE SAME DEALER ). NEXT DAY TOYOTA SERVICE STAFF CALLED ME AND ASKED DETAILS OF WHAT HAPPENED. BY EVENING THEY SAID THAT SOME SPRING BREAK IN CYLINDER 4 WHICH CLOGGED AT SOME OTHER PART WITHIN THE ENGINE. IN THE PROCESS, THERE ARE SCRATCHES IN OTHER PARTS AND THE ENGINE OIL WAS FILLED WITH METAL PARTS. SENIOR TECHNICIAN SAID THIS IS A MAJOR ISSUE AND THEY HAVE INVITED TOYOTA FIELD ENGINEER TO COME AND INSPECT THE ENGINE AND ASSOCIATED ISSUES. PRELIMINARY ASSESSMENT IS THAT THE ENGINE MIGHT NEED A REPLACEMENT AS CHANGING FEW PARTS MAY NOT BE SUFFICIENT TO KEEP THE VEHICLE SAFE BACK ON STREET. INCIDENT HAPPENED IN CITY STREET AND WHEN THE SPEED WAS LOWERED TO 20. TODAY IS MONDAY, BUT TOYOTA DEALER WHO IS DOING THE SERVICE HAS NOT UPDATED ME YET WITH THE MAGNITUDE OF COMPLETE PROBLEM NOR THE TIME THEY NEED. I AM HEART BROKEN TO HEAR THAT THE ROUGH ORDER MAGNITUDE COST TO FIX THE CAR IS BETWEEN $18K TO $20K.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE FUEL DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MAC HAIK TOYOTA (2112 GULF FWY S, LEAGUE CITY, TX 77573, (281)-884-3744), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS OR WARRANTIES FOR THE VEHICLE. THE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHILE STOPPED, THE DRIVER'S SIDE REAR DOORS FAILED TO LOCK SECURELY. ON SEVERAL OCCASIONS THE DOORS WERE UNABLE TO BE UNLOCKED FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT STATED THE DOORS WOULD UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO TOYOTA OF SCRANTON LOCATED AT 3400 N MAIN AVE, SCRANTON, PA 18508, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE GEAR WAS PLACED IN NEUTRAL, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO GULLO TOYOTA OF CONROE (LOCATED AT 500 INTERSTATE 45 S, CONROE, TX 77304, (936) 441-4141) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE DETACHED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 46,423. *DT CONSUMER STATED CAR WAS REPAIRED. UPDATED 01/31/19*JB
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE POWER SLIDING DOOR MALFUNCTIONED DUE TO A FRACTURED CABLE. THE CONTACT INDICATED THAT THE DOOR WAS EXTREMELY HEAVY AND COULD ONLY BE OPENED AND CLOSED MANUALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (NORTH HILLS TOYOTA, 711 BROWNS LN, PITTSBURGH, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
ALL OF THE SUDDEN, AFTER A LONG DRIVE ON HIGHWAY, I PARKED AND FUEL MY CAR AND MY CAR WOULD NOT CHANGE GEARS PROPERLY OR VERY SUDDEN BURST THEN STUCK IN GEAR, THEN AFTER LITTLE WHILE I STOP ON THE SIDE AND NOW IT WON'T DRIVE OR REVERSE OR SOMETIMES WON'T GO PARK.
MY VEHICLE 'S VERY HARD BRAKE WITH DTC C1441 , ODOMETER ONLY 25.036 MILEAGE I NEED A LONG DISTANCE TO STOP THE CAR
ON THE EVENING OF OCTOBER 7, 2018 THE DRIVER'S SIDE SLIDING DOOR MADE A CLICKING & POPPING SOUND AS IF THE AUTOMATIC OPEN HAD BEEN ACTIVATED. THE KEYS WERE IN THE IGNITION AND IN THE ACC POSITION. THE NOISE CONTINUED AFTER THE CAR WAS STARTED AND IN THE 30 MINUTE DRIVE HOME I HEARD THE NOISE 2-3 MORE TIMES. MAX SPEED WITH THIS INCIDENT WAS 40MPH. THIS MORNING (OCTOBER 8, 2018), I HAD JUST DROPPED OFF MY KIDS AT SCHOOL AND I WAS THE ONLY PERSON IN THE CAR. THE SAME DOOR THAT MADE THE SOUNDS OPENED WHILE THE CAR WAS IN MOTION (ALL DOORS WERE LOCKED). I STOPPED THE CAR AND TRIED TO SHUT IT, BUT IT WAS JAMMED AND WOULDN'T CLOSE 100%. I TURNED OFF THE AUTOMATIC DOORS THINKING THIS WOULD PREVENT THE DOOR FROM OPENING AGAIN, THEN CONTINUED TO DRIVE SLOWLY, AS I WAS ONLY A FEW BLOCKS FROM HOME. LESS THAN A MINUTE LATER, THE DOOR OPENED AGAIN AND THIS TIME IT WAS VERY FAST DUE TO THE AUTO DOOR BEING TURNED OFF. ONCE AGAIN I TRIED TO CLOSE IT, AND WAS WITHOUT SUCCESS. I CHECKED OUT THE REAR OF THE DOOR AND NOTICED THAT THE LATCH WAS CLOSED. I MANAGED TO GET IT OPEN ENOUGH TO CATCH WHEN ATTEMPTING TO CLOSE IT, WHICH WORKED, BUT THE DOOR WAS NOT CLOSED SECURELY. I GOT HOME SAFELY AND WAS ABLE TO COMPLETELY CLOSE THE DOOR. FAST FORWARD TO THIS AFTERNOON: I START THE CAR AND ALTHOUGH AUTOMATIC DOORS HAVE BEEN TURNED OFF, THE DOOR IS CLICKING/POPPING AS IF TRYING TO OPEN. THE NOISE STOPPED WITHOUT ANY INTERVENTION FROM ME. AS OF THIS MOMENT (AFTERNOON OF 10/08/2018) NO OTHER INCIDENT HAS OCCURRED. THE CLICKING/POPPING SOUNDS OCCURRED BOTH WHILE STATIONARY AND DRIVING ON CITY STREETS. THE DOOR OPENING OCCURRED WHILE IN MOTION ON CITY STREETS TRAVELING APPROXIMATELY 25MPH.
VEHICLE WAS STATIONARY, BOUGHT FROM THE DEALERSHIP IN FEB (PRESENT MONTH: SEPT). LESS THAN 53K. ONE DAY INSTRUMENT CLUSTER WAS CLEAR, DROVE HOME IN THE RAIN. THE NEXT MORNING I WENT OUT TO GO TO WORK THE SPEEDOMETER WAS NON-FUNCTIONAL, ABS, VSC, TRAC, EPS LIGHTS WERE ALL ON AND THE EXCLAMATION MARK WAS LIT ALSO. THE CAR RAN FINE. AT THE DEALERSHIP NOW; DEALERSHIP SAYS THAT IT IS THE ABS ACTUATOR. IT'S "BAD." HOW DOES THE ABS ACTUATOR OF A CAR THAT ISN'T FIVE YEARS OLD "BAD?" THEY SAY IT WILL COST $3258.04 TO FIX ...AND OF COURSE, OUT OF WARRANTY. THIS DOESN'T MAKE SENSE AND SEEING THAT TOYOTA HAD OVER 600,000 CASES IN THE PAST OF BAD ACTUATORS, I BELIEVE THIS IS A CASE INTO WHICH SHOULD BE LOOKED.
THE FUEL DOOR HINGE HAS BROKEN LOOSE DUE TO THE SLIDING DOOR SAFETY BUTTON (MECHANISM) THAT IS EXERTING TO MUCH PRESSURE ON THE INSIDE OF THE FUEL DOOR. THE UPPER LEFT PORTION OF THE FUEL DOOR. THIS PLUNGER EXERTS SO MUCH PRESSURE ON THE FUEL DOOR THAT IT WARPS/FLEXES THE GAS DOOR AWAY FROM THE BODY. IT TAKES AN EXTREME AMOUNT OF FORCE TO PUSH THIS SAFETY BUTTON (PLUNGER) IN. THIS PLUNGER CLEARLY WAS NOT DESIGNED PROPERLY. NOW, THE DRIVER SIDE SLIDER DOOR WILL NOT OPERATE DUE TO THE PLUNGER/MECHANISM NOT BEING FULLY DEPRESSED IN. THIS IS A SAFETY CONCERN IF SOMEONE NEEDED TO EXIT THE VEHICLE IN AN EMERGENCY.
ON 8/2/18, WHILE DRIVING MY 2014 TOYOTA SIENNA VAN, BOUGHT NEW FROM A LOCAL DEALER WITH APPR. 89,000 MILES AND METICULOUSLY MAINTAINED FOR ALL SERVICE, I WAS DRIVING ON A CITY STREET WHEN THE BRAKES FAILED AFTER PUMPING THEM THREE TIMES. THE BRAKE FAILURE CAUSED MY VEHICLE TO REAR-END THE VEHICLE I WAS FOLLOWING. NO INJURIES, BUT THE VAN WAS TOTALED. NO CITATION WAS ISSUED BY NORMAN, OK. POLICE, ACCIDENT REPORT #2018-57682. PASSENGERS IN MY VAN WITNESSED THE BRAKE FAILURE.
MY CAR HAS (BOTH SIDES) POWER SLIDING DOOR IS UNABLE TO BE OPENED AND CLOSE WHEN COMMANDED.
FOR ABOUT 3 WEEKS MY SPOUSE NOTICED A MUSTY SMELL INSIDE THE VAN AND THEN NOTICED THAT THE ENTIRE CABIN CARPET WAS SOAKING WET. ON 09/14/18, I TOOK THE VAN TO TEAM TOYOTA IN GLEN MILLS, PA AND HAD THE AC LINES DRAINED. THE CARPET WAS STILL GETTING WET AFTER HAVING THIS SERVICE DONE. ON 10/09/18, I TOOK OUR VAN BACK TO TEAM TOYOTA TO HAVE A COMPANY CALLED THE "WATER DOCTOR" TO DIAGNOSE THE WATER LEAK PROBLEM. TEAM TOYOTA ADVISED THAT THE "WATER DOCTOR" DISCOVERED THE LEAK WAS COMING FROM BELOW THE FRONT WINDSHIELD COWL. THE "WATER DOCTOR" APPLIED A SEALANT TO THE EFFECTED AREA. TEAM TOYOTA REPLACED THE PADDING AND DEODORIZED THE CABIN AREA. MY BILL TO HAVE THIS REPAIRED WAS $551.20.
MY CAR HAS BOTH SIDES POWER SLINGING DOOR IS UNABLE TO BE OPENED AND CLOSED WHEN COMMANDED.
THE TAIL GATE DOOR FUNCTION FAILED IN A SERIES OF PROBLEMS OVER ABOUT ONE WEEK'S TIME. FIRST, IT SUDDENLY STARTED CRASHING DOWN UNEXPECTEDLY WHILE LOADING. THE VEHICLE WAS STATIONARY. THEN IT WILL NOT OPEN/CLOSE WITH THE REMOTE WITHOUT A LOT OF CRASHING NOISE AND SHAKING/VIBRATING THE WHOLE VAN. THEN IT WILL NOT STAY OPEN AT ALL, EVEN FOR A MOMENT. THE ONLY WAY TO DEAL WITH THE TAIL GATE DOOR NOW IS TO MANUALLY OPEN, MANUALLY LIFT, AND MANUALLY HOLD IT UP AT ALL TIMES. IT IS DANGEROUS TO OPERATE AT THIS POINT.
REAR SEATBELT WOULD NOT RELEASE AND BECAME ONLY TIGHTER WHEN WE TRIED TO RELEASE IT. A CHILD ALMOST SUFFOCATED BECAUSE IT WAS SO TIGHT AROUND HER STOMACH THAT SHE COULD NOT BREATHE. WE HAD TO CUT THE SEAT BELT. NOW, WE ARE MISSING A SEAT BELT AND TOYOTA REFUSED TO ACKNOWLEDGE THAT IT WAS A DEFECT AND/OR REPLACE IT.
RECENTLY, AT APPROXIMATELY 80,000 MILES, THE UPPER HINGE OF THE FUEL FILLER DOOR (THE DOOR COVERING THE GAS TANK ACCESS) FAILED. THIS APPEARS TO HAVE BEEN CAUSED BY PRESSURE EXERTED ON THE DOOR BY THE SAFETY SWITCH GOVERNING THE DRIVER SIDE SLIDING PASSENGER DOOR. THIS IS A KNOWN ISSUE, DOCUMENTED HERE: HTTP://WWW.SIENNACHAT.COM/FORUM/67-PROBLEMS-MAINTENANCE-REPAIR-GEN-3/19274-FUEL-FILLER-DOOR-HINGE-BROKE-ANYONE-ELSE-HAVE-HAPPEN.HTML#. I BROUGHT MY VAN TO MY LOCAL DEALER REPAIR FACILITY, NOVATO TOYOTA, AT APPROXIMATELY 81,000 MILES AND WAS TOLD THAT THE COST TO REPAIR WOULD BE AROUND $380. I WAS TOLD THAT NEITHER TOYOTA NOR THE COMPANY PROVIDING MY EXTENDED WARRANTY WOULD COVER IT. IN ADDITION TO BEING CAUSED BY A MECHANICAL DESIGN DEFECT THAT COULD NOT HAVE BEEN FORESEEN, IT CAUSES A SAFETY ISSUE, AS IT WILL PREVENT OPENING OF THE REAR PASSENGER DOOR WHEN THE SWITCH IS ACTIVATED. PHOTO ATTACHED IS NOT MY VEHICLE, BUT A PHOTO FOUND ONLINE OF THE SAME ISSUE.
BOTH SLIDING DOORS DO NOT CLOSE. HAVE TO PUSH HARD ON THE DOORS TO CLOSE. PROBLEM STARTED WITH BOTH DOORS AT THE SAME TIME, AND AFTER THE FACTORY RECALL WORK WAS COMPLETED SIX MONTHS AGO. DEALER WANTS TO CHARGE $862 TO FIX BOTH DOORS. TAIL GATE DOOR COMES CRASHING DOWN. SERIOUS INJURY HAZARD WHEN CHILDREN ARE CLOSE TO THE DOOR. DEALER WANTS TO CHARGE $490 TO FIX TAIL GATE DOOR. PROBLEM WITH TAIL DOOR STARTED THREE WEEKS AFTER SLIDING DOOR PROBLEM STARTED. FIELD COMPLAINT WITH TOYOTA. DOOR OPERATION IS A SIGNIFICANT SAFETY PROBLEM THAT TOYOTA SHOULD ADDRESS IMMEDIATELY. OPENING AND CLOSING DOORS ARE WITH THE VEHICLE STATIONARY.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY H. MILLER TOYOTA MURRAY, 5650 STATE ST, MURRAY, UT 84107), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
STARTED NOTICING A CLUNKING NOISE WHEN TURNING RIGHT AT SLOWER SPEEDS, WHILE TURNING INTO DRIVEWAY OR TURNING WHILE IN A NEIGHBORHOOD. I WAS TOLD BY THE DEALERSHIP THAT IT IS THE INTERMEDIATE STEERING SHAFT, TOYOTA IS AWARE OF THE PROBLEM, THERE IS NO RECALL (MY VAN HAD 50,000 MILES) IT IS EXPENSIVE TO FIX AND NOT TO WORRY ABOUT IT. I FEEL IT WILL BE A SAFETY ISSUE WHEN I'M DRIVING AND IT TOTALLY FAILS! COMPLETELY UNSAFE TOYOTA! SHAME ON YOU FOR INSTALLING THESE AFTER YOUR PRIUS RECALL.
WHILE IN MOTION THE STEERING LOCKED UP AND MADE THE VEHICLE UNSTEERABLE LEADING TO A COLLISION
CABLE ON ELECTRIC SIDE DOOR BROKE - DOOR CAN SLIDE AND PIN CHILD.
MY 2014 SIENNA HAS A POPPING NOISE FROM THE FRONT SUSPENSION IT HAS 32000 MILES ON IT I CAN'T LOCATE THE CAUSE IT POPS ON TURNS AN BUMPS
MY SIENNA IS 3.5 YEARS OLD AND ONLY HAS 33,178 MILES ON IT, WHICH MEANS IT IS OUT OF WARRANTY FOR YEARS, AND IT NEEDS A NEW RADIATOR DUE TO ENGINE COOLANT LEAK. OIL CHANGES AND MAINTENANCE HAS BEEN NORMALLY DONE AT OUR LOCAL DEALERSHIP. SEEMS ODD FOR A RADIATOR TO GO TO SOON SO MONEY IS OUT OF POCKET TO FIX.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE ATTEMPTING TO MANUALLY OPEN THE DRIVER'S SIDE SLIDING DOOR, THE DOOR WOULD SOMETIMES REMAIN CLOSED OR BECOME VERY DIFFICULT TO OPEN. THE FAILURE WAS INTERMITTENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA EQUIPPED WITH MICHELIN PRIMARY MXV TIRES, SIZE: PT335/60/R17 (NA). WHILE DRIVING, THERE WAS AN ABNORMAL, LOUD NOISE. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE TIRE BLEW OUT AND THE TREAD SEPARATED FROM THE SIDEWALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE REAR DRIVER'S SIDE TIRE WAS REPLACED. THERE WERE NO ISSUES WITH THE OTHER TIRES ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND DOT NUMBER WERE UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 24,000.
COMING OFF THE BAY BRIDGE, APPROACHING THE EMERYVILLE OFF-RAMP, A LOUD NOISE EMANATED FROM THE DRIVER'S REAR OF THE MINIVAN. MOVED FROM THE NEXT TO OUTSIDE LANE TO SIDE OF THE FREEWAY & CALLED AAA. DROVE HOME ON MINI TIRE. WAS SENT TO AMERICA'S TIRE BY MY USUAL MECHANIC. TIRE REPLACED WITH SAME MAKE AND MODEL. NO COMMENTS RE OTHER TIRES OR ONE WITH SHREDDED SIDEWALL. TIRE RECYCLED. AUTO & TIRE 23,000 MILES. CAR INDOORS 90%+ OF THE TIME. HAVE TIRE PHOTOS.
COMING OFF THE BAY BRIDGE, APPROACHING THE EMERYVILLE OFF-RAMP, A LOUD NOISE EMANATED FROM THE DRIVER'S REAR OF THE MINIVAN. MOVED FROM THE NEXT TO OUTSIDE LANE TO SIDE OF THE FREEWAY & CALLED AAA. DROVE HOME ON MINI TIRE. WAS SENT TO AMERICA'S TIRE BY MY USUAL MECHANIC. TIRE REPLACED WITH SAME MAKE AND MODEL. NO COMMENTS RE OTHER TIRES OR ONE WITH SHREDDED SIDEWALL. TIRE RECYCLED. AUTO & TIRE 23,000 MILES. CAR INDOORS 90%+ OF THE TIME. HAVE TIRE PHOTOS.
TAKATA RECALL
POWER SLIDING DOOR RECALL 16V-858. THE LOCAL TOYOTA DEALER IS UNABLE TO REPAIR MY VAN UNTIL NEXT SPRING BECAUSE REPLACEMENT PARTS ARE IN SUCH HIGH DEMAND. THIS IS AN UNACCEPTABLY LONG WAIT TO COMPLETE A REPAIR ON AN "URGENT SAFETY RECALL", ESPECIALLY OF A FAMILY CAR THAT IS USED EVERYDAY. THE REPAIR IS GOING TO TAKE 3 HOURS. I OR MY SPOUSE WILL NOT BE REIMBURSED FOR OUR TIME MISSING WORK TO TAKE CARE OF THIS REPAIR THAT IS NOT OUR OWN FAULT.
AT RIGHT AROUND 50,000 MILES, THE CABLE ON ONE OF MY POWER SLIDING DOORS SNAPPED. THIS I HAVE ALREADY FILED A COMPLAINT FOR. BUT THEN AT AROUND 52,000 MILES, THE CABLE ON THE OTHER POWER SLIDING DOOR SNAPPED. NOW BOTH DOORS HAVE TO BE USED MANUALLY, WHICH WOULD BE FINE EXCEPT FOR THE DOORS ARE SO INCREDIBLY HEAVY THAT IF THE CAR IS ON ANY SORT OF HILL, MY CHILDREN CAN BARELY GET THE DOORS OPEN BECAUSE THEY ARE SO HEAVY. ON TOP OF THAT, THEY DON'T ALWAYS LOCK OPEN WHEN BEING USED MANUALLY. A CHILD WOULD EASILY BE CRUSHED BY THESE DOORS IF THEY LOST CONTROL OF THEM OR IF ANOTHER CHILD LET GO OF THE DOOR. THIS IS AN INCREDIBLY DANGEROUS HAZARD THAT TOYOTA SHOULD FIX.
THE CABLE FOR ONE OF MY POWER SLIDING DOORS SNAPPED. THE DOOR IS THEN DIFFICULT TO USE, AND DOES NOT LOCK IN THE OPEN POSITION. THOSE DOORS ARE TOO DANGEROUS TO NOT LOCK IN WHEN IN THE OPEN POSITION. THIS IS A VEHICLE DESIGNED FOR CHILDREN WHO WOULD BE SEVERELY INJURED IF THE DOOR SLID SHUT ON THEM. THE VEHICLE WAS PARKED AND ONE OF MY DAUGHTERS WAS OPENING THE DOOR WHEN THE CABLE SNAPPED. THE VEHICLE ONLY HAS 50,000 MILES ON IT. THIS IS A CAR DESIGNED FOR CHILDREN! SO FOR THE DOOR TO BE SUDDENLY UNSAFE WHEN THE CAR ONLY HAS 50,000 MILES ON IT SEEMS UNACCEPTABLE TO ME.
CALLED THE DEALERS AS PER THE WEBSITE AND THEY ARE NOT FIXING THE PROBLEM YET. LEXUS DEALER SAYS CALL TOYOTA AND TOYOTA DEALER SAYS WE DON'T HAVE A FIX YET.
"TAKATA RECALL" NOTHING HAPPENED YET. I RECEIVED A SETTLEMENT NOTICE BY ADMINISTRATOR "REAR DOOR RECALL"
OUR SIENNA HAS EXPERIENCED UNREASONABLY EXCESSIVE TIRE WEAR EVEN WITH PROPER ROTATION. THE VEHICLE HAS BEEN DRIVEN NORMALLY AND NEVER BEEN IN AN ACCIDENT OR HAD A MAJOR MISALIGNMENT-CAUSING ISSUE. THE OUTSIDE TREAD OF THE FRONT TIRES HAS BEEN ESPECIALLY AFFECTED. THIS HAS LEAD TO EXCESSIVE RISK WHILE DRIVING UNDER NORMAL ASSUMPTIONS ABOUT TIRE WEAR. THE IMAGE UPLOADED SHOWS THE FRONT TIRE (TOP) AND REAR TIRE (BOTTOM). THE WEAR IS ON THE TOP TIRE ON THE RIGHT SIDE OF THE IMAGE. NOTE THAT BOTH SIDES OF TIRES WERE NEARLY IDENTICAL, INDICATING A TOE ISSUE OR THAT THERE IS A TOYOTA DESIGN ISSUE THAT LEADS TO EXCESSIVE WEAR. INCIDENTALLY, ONLINE FORUMS AND TOYOTA DEALERSHIP EXPERIENCES HAVE SHOWN THIS TO BE A CONSISTENT AND COMMON PROBLEM
I HAVE A RECALL LISTED FOR MY 2014 TOYOTA SIENNA (NHTSA RECALL NUMBER:16V858, MANUFACTURER RECALL NUMBER: G04. I REQUESTED THE REPAIR DURING A VEHICLE SERVICING ON 7/24/17, AND WAS ADVISED THEY DIDN'T HAVE THE PART AND NEEDED TO ORDER IT AND WOULD CONTACT ME TO INSTALL THE PART. CAVENDER TOYOTA (877) 676-9734
I PURCHASED A 2014 TOYOTA SIENNA ON JULY 4TH 2017. SINCE THE DAY I PURCHASED THE VEHICLE I HAVE BEEN HAVING ELECTRICAL PROBLEMS WITH BOTH SLIDING DOORS AND THE TRUNK. TOYOTA STILL HAVEN'T FIXED THE PROBLEMS WITH THE DOORS I JUST DON'T FEE SAFE HAVING MY KIDS AND OTHER PEOPLE KIDS IN THE CAR
FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, (AT 40 MONTHS, BUT LESS THAN THE MILEAGE WARRANTY), BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, SHOULD CHECK THE HINGE AND PIN TENSION AND HAVE IT FIXED WHILE IT COULD BE UNDER WARRANTY. THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. CURRENTLY GETTING AN ESTIMATE FROM THE DEALERSHIP. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS.
MY CAR WAS STOPPED AT RED LIGHT IN UPHILL AND TRIED TO TAKE MY FOOT OFF BRAKE TO GO ON GREEN LIGHT, MY CAR STARTED ROLLING BACKWARD BADLY IN DRIVE MODE. IT WAS ABOUT 20 DEGREE INCLINE. I BELIEVE THAT ALL AUTOMATIC TRANSMISSION SHOULD NOT ROLL BACKWARD. I BROUHT IT UP TO ONE OF THE TOYOTA SERVICE ADVISOR WHEN I TOOK MY CAR THERE FOR SERVICE, HE SAID THAT IS NORMAL WHEN CAR IS IN DRIVE MODE. I BELIEVE THIS IS A CRITICAL SAFETY ISSUE. IT WAS ROLLED BACK ABOUT 1 FOOT BEFORE I HIT THE GAS PEDAL. I ALMOST GOT AN ACCIDENT. PLEASE INVESTIGATE THIS. THANKS.
WHEN TRAVELING ON DRY, FLAT HIGHWAY AT APPROX 60 MPH OR AROUND SLIGHT CURVES, TRACTION CONTROL ENGAGES INTERMITTENTLY. WHEN THIS HAPPENS, LIGHT ON DASH ILLUMINATES, BEEPS ARE HEARD AND VAN MAY SWERVE.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WENT TO CAR PARKED FOR THREE DAYS - SUNROOF SHATTERED OUTWARD. 4/7/17 NOT THE FIRST TIME - ON. 8/25/14 IT SHATTERED WHILE DRIVING (7978 MILEAGE)- A LOUD EXPLOSION AND NO OTHER CARS IN SIGHT. ALSO EXPLODED OUTWARD. OPENED A CASE WITH TOYOTA RELATIONS WHO ASKED WE BRING TO DEALERSHIPS FOR REVIEW. FIRST TIME TECHNICIAN BLAMED ON OBJECT HITTING US FROM ROAD - TOYOTA PAID FOR REPLACEMENT AS GOOD WILL GESTURE. NOW TECHNICIAN SAY SOMEONE PUNCHED IT FROM BELOW WITH COVER CLOSED - HAVE PICS BELOW. ALSO STATED HAD TO BE BROKEN FROM WITHIN - BASICALLY ACCUSED US OF PUNCHING IT. AFTER THE FIRST TIME WE KEEP COVER CLOSED AND NEVER USE IT FOR FEAR IT WOULD HAPPEN AGAIN.
I PURCHASED THIS CAR ON JANUARY 1, 2017 FROM A DEALERSHIP IN SUNNYVALE AS A CERTIFIED TOYOTA. I NOW HAVE 11K MILES AND THE FROM TIRES ARE COMPLETELY BALD. I DON'T UNDERSTAND HOW THIS COULD HAPPEN. AFTER SEARCHING THE INTERNET I FOUND A LOT OF CONSUMERS COMPLAINING ABOUT THE SIENNA VAN FRONT WHEEL DRIVE TIRES WEARING BALD IN UNUSUALLY LOW MILES. I BELIEVE THE SUSPENSION, STEERING OR SOME OTHER ENGINEERING ISSUE IS FLAWED. THERE IS NO REASON WITH 5K ROTATION AND PROPER ALIGNMENT THAT THE SIENNA SHOULD BE EATING TIRES BALD AT 1/3 OF NORMAL TIRE LIFE. THIS COULD BE DEEMED A SAFETY ISSUE AS THE CUSTOMER MAY NOT BE AWARE THAT FRONT TIRES ARE WORN PREMATURELY AND THAT MAY CAUSE A POTENTIAL DISASTER. I SEARCHED THE INTERNET AND FOUND THAT TOYOTA COMMONLY SENDS THE COMPLAINING CUSTOMERS TO THE TIRE MANUFACTURER WHICH TAKES THE BLAME OFF OF THEM AND LEAVES THE TIRE MANUFACTURERS WITH LIABILITY OF EARLY TREAD USE. ITS OBVIOUS THAT WITH THE NUMBER OF COMPLAINTS ON THE INTERNET THAT AN INVESTIGATION NEEDS TO BE STARTED INTO THE CAUSE OF THIS EARLY TREAD BURNING.
AUTOMATIC DOOR STOPPED MOVING AND I COULD SMELL A BURNING ELECTRICAL ODOR. AUTOMATIC DOORS NO LONGER WORK.
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR OPENED INDEPENDENTLY. ONCE THE BUTTON WAS PRESSED TO CLOSE THE DOOR, THE DOOR ATTEMPTED TO CLOSE, BUT DID NOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER CONSIDERED THE FAILURE COLLATERAL DAMAGE AND IT WAS MORE COST EFFECTIVE FOR THE CONTACT TO DRIVE THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DRIVER'S WINDOW SEAL COMES DETACHED WHEN WINDOW RETRACTS AND YOU CANNOT PUT WINDOW BACKUP USING CONTROL BUTTON AS SENSOR DETECTS INTERFERENCE \ RESISTANCE AND AUTOMATICALLY RETRACTS WINDOW TO OPEN POSITION. THIS CREATES A DANGEROUS SITUATION WHEN DRIVING AS ITS A MAJOR DISTRACTION TO THE DRIVER AS THE SEAL HANGS LOOSE AND CAN INTERFERE WITH UNOBSTRUCTED VIEWABILITY OF SIDE MIRROR. IN INCLEMENT WEATHER THIS IS A REAL DRIVING HAZARD. TEMPORARY FIX IS TO PULL UP ON WINDOW SEAL AND PUSH BACK INTO POSITION ESTIMATED FIRST TIME PROBLEM NOTICED. SORRY FOR SLOW REPORTING JUST FOUND THIS WEBSITE TO REPORT PROBLEM.
2014 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE DOORS MALFUNCTION AND RECALL NOTICE 16V-858 ISSUES. *SMD THE CONSUMER STATED IN THE MIDST OF DRIVING 70 MPH, BOTH OF THE DOORS OPENED. *JB