2004 Toyota Tacoma Complaint Log

I was turning into a gas station and all the sudden the vehicle came to a complete stop i was unable to move the vehicle and sat there until the tow truck was able to show up. Looked under the vehicle and on the passenger side front suspension the lower ball joint was no longer where it belongs.

The frame broke

The contact owns a 2004 Toyota Tacoma equipped with Toyo Tires, Tire Line: Open Country HT, Tire Size: 265/70/R16, DOT Number: CXLJA881918. The contact stated while driving at various speeds, the steering wheel was shuddering significantly. The vehicle was taken to Walmart for the tires to be balanced and the wheels rotated. The mechanic informed the contact that the service could not be performed because the front tires were out of round, the tires belts were separated, and the tire beads were fractured. The tires were not replaced. The tires were replacement tires. The manufacturer was notified of the failure and informed the contact that the tire warranties were not transferable from the previous owner. The vehicle failure mileage was approximately 144,549. The tires failure mileage was approximately 20,000. The VIN was not available.

The vehicle has an open recall (NHTSA Recall #12V542) for the spare tire carrier lift plate. I brought the vehicle to a Toyota dealership to have the recall addressed, but the dealership refused to perform the repair, stating that the frame is too rusted to proceed safely. They recommended a full frame replacement due to severe rust damage, which includes holes and significant structural weakening. Toyota has refused to provide a replacement frame under any existing recall or warranty program. This means the recall cannot be completed, and the vehicle remains unsafe to drive. Additionally, I cannot locate a replacement frame for this vehicle through Toyota or the aftermarket, leaving no practical solution to address the safety risks. The refusal to honor the recall and the lack of available replacement parts put me and others at significant risk. The problem has been confirmed by the Toyota dealership during inspection, and the rust damage makes the vehicle structurally unsound. The unresolved recall, combined with the excessive frame rust, has created a double safety hazard that needs urgent resolution

Bringing to your urgent attention a significant safety concern regarding a 2004 Toyota Tacoma owned by my brother, [XXX] , bought in 2004, which has severe frame rust affecting the vehicle’s structural integrity and safety. Despite multiple attempts to resolve this matter directly with Toyota, we have been unable to obtain assistance, as Toyota states the Customer Support Notice for this issue has expired. Given the potential risk this poses to both the driver and other motorists, we are seeking your intervention to address this pressing matter. In September 2024, while retrieving an item from under the truck, my brother discovered extensive rust damage on the vehicle’s frame. We promptly took the truck to Antwerpen Toyota on September 4, 2024, where a technician confirmed the severe rust corrosion and deemed the truck unsafe to drive. The dealership informed us that Toyota had previously issued a Customer Support Notice addressing rust issues on this model but explained that the program had expired. They recommended we contact Toyota directly for potential support or compensation to help acquire a safe vehicle. We reported the case to Toyota (Case No. [XXX]) on September 4, 2024, and have since been in regular contact, yet have only been met with repeated delays and dismissals. Toyota representatives acknowledged that a notice had been issued for this problem, but despite knowing the serious nature of the rust and its impact on the vehicle’s safety, they have not provided us with any solution. We have requested escalation to senior management, but those requests have not been honored. Toyota’s refusal to address this safety defect, even with our willingness to discuss options, has left us with no alternative but to turn to your agency for help. We understand that the notice has expired and that my brother was not the vehicle’s original owner. However, this issue goes beyond a typical warranty claim, as it concerns the fundamental safety and road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was taken to dealer with frame rust, crack and holes. Toyota refused to fix , repair or offer parts to repair.

2011- check engine light was illuminated. Toyota dealership attempted repairs 11 times but could not find a cause. They replaced 7 different sensors, replaced gas cap, charcoal filter.. still could not get light to go off. refused to continue servicing same issue with no fault. Since 2011, I have had to run diagnostics on a regular basis to ensure there are no other mechanical issues. 2022- gas tank fell off of truck while driving. The straps snapped off due to rust and tank fell to the ground. This issue could have caused GREAT bodily injury or DEATH. 2023-lost brakes while driving. TOTAL brake failure. local mechanic stated it was a proportioning valve failure. The housing for it was rusted through and cannot be removed safely. After multiple days of research, a replacement could not be located. Even contacting Toyota, part is unavailable so vehicle CANNOT be fixed. Total brake failure could have led to GREAT bodily injury or DEATH. ONGOING-- vehicle frame is extremely rusted. bumper has fallen off, spare tire fell off, brush guard rusted and fell off. The frame under cab near bed of truck is rusted through. gas tank straps rusted through and tank fell off. You can literally push fingers/hand through the flaking metal. ALL previous recalls were completed including undercoating but the rust has gotten so bad the vehicle is not safe to drive.

Lower ball joint detached, nearly caused major problems for me on the road

What component or system failed or malfunctioned, and is it available for inspection upon request? The whole frame, the chassis, it is rusty specially in the front How was your safety or the safety of others put at risk? when the rusty becomes worse, it will compromise the entire vehicle estructure, even the suspension and wheel parts. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I can see Toyota run a recall process until 2019 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, just regular shop service, on which they reported high damage for the suspension and frame parts. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?. It is making bad noises and suspension parts are difficult to replace

I am writing to report a safety related issue with a 2004 Toyota Tacoma that I purchased from an auction on 12/21/2022. The vehicle has an expired recall that I believe has not been properly addressed, potentially affecting the safety of the vehicle. I have attempted to resolve this issue through Toyota's customer service and local dealership, but I have been informed that the recall is no longer active and will not be addressed. It has a Virginia rebuilt title. It failed inspection due to rust on the frame.

Frame is badly rusted as a result truck is not driveable..

The contact owns a 2004 Toyota Tacoma. The contact stated while driving 20 MPH and making a right turn, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer, where it was diagnosed that the Electronic Fuel Injection (EFI) main fuse had blown due to a short circuit. The dealer replaced the Electronic Fuel Injection (EFI) main fuse; however, the failure persisted. Additionally, the dealer diagnosed that the subframe was severely corroded, including transmission components and fuel system components. The manufacturer was notified of the failure and informed the contact that they could not assist as unknown recalls had expired. The vehicle was not repaired. The failure mileage was approximately 150,000.

Bought the vehicle in May 2022 from a dealer. By November of 2022 it was discovered that the frame was totally rusted. The dealer won't help so I paid $10,000 for a truck that lasted 6 months. I then found out this was a common problem that Toyota knew about so I called them for assistance. They would not help. I have been renting a vehicle at a cost of $800 a month because I don't have the money to buy another vehicle.

The contact owns a 2004 Toyota Tacoma. The contact stated that while looking underneath the vehicle, he noticed that the subframe was rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 176,000.

Took Toyota Tacoma (2004) to have loud sound coming from under truck checked by a reputable mechanic. Told that the frame was rusted beyond repair & leaf springs were about to fall out. Mechanic said vehicle was not drivable. The recall (which ended in 2019) was never received even though we bought vehicle new & have not changed address since 1998. Recall should be extended. Toyota should be forced to fix the problem and not on their timeline. The noise became evident approx. 5 months ago & got louder. The truck is sitting in our garage & could be taken to any interested party for inspection. Thank you

The contact owns a 2004 Toyota Tacoma. The contact stated upon taking the vehicle to an independent mechanic for a tire replacement, he was informed that the passenger’s side subframe was severely corroded. The contact notified several unknown dealers of the failure. The dealers informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,000.

I was driving home from a neighboring city after picking up a friend and on my way there on the interstate I noticed the back end of the vehicle was very loose. Upon arriving at my apartment and parking the vehicle I contacted a friend who was a prior state safety inspector, he looked under the vehicle and said the frame right where the shackle for the leaf spring on the driver's side had completely blown out and was no longer connected. Checked the passenger side and said it was connected by maybe 1/4 of an inch of frame. I was made aware of a safety recall that expired back in 2019 by Hailey Toyota and was informed they would not fix it for free. Neither myself or the original owner had every received documentation regarding this issue and was never informed that the entire frame had to be replaced under the recall/extended warranty. I have shelled out well over $600 in materials and labor to have my frame welded and patched with a kit specifically made for these vehicles and this issue and I'm still having problems out of it.

Excessive Corrison through out the frame.Was informed bu certified mechanic really it is unsafe to drive. What can I do I still owe money on this vehicle.

Financed a 2004 Toyota Tacoma and found that frame of truck is rusted out and not sure what to do, can't afford new frame and still owe a little over 9 grand for it....please advise what to do next. Thank u

The frame has rusted and broke behind the cab

FRAME RUST

The contact owns a 2004 Toyota Tacoma. The contact called on behalf of her mother who was driving approximately 45 mph when she lost control of the vehicle which resulted in crashing into a power pole. None of the air bags deployed. The vehicle was towed to an insurance lot and currently was at a storage yard. A police report was taken and the driver sustained injuries to her face, and her dentures shattered but did not seek medical treatment at the time of the crash. The driver attempted to go to the hospital later but there was a 5-hour wait and was not seen. The manufacturer was not informed of the failure. The failure mileage was approximately 159,000.

The contact owns a 2004 Toyota Tacoma. The contact stated that the underside of the vehicle started to flake and fall off in pieces. The vehicle was taken to a local dealer where it was diagnosed with needing the frame replaced however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.

This vehicles frame has rusted and broken. I feel lucky to have made it home just as the frame cracked wide open on one side making the truck un-drivable. Had this happened on the freeway or somewhere out in a rural setting I may have been killed, caused a problem for other drivers or been stranded away from any help. I have sent a photo of the damage to a frame shop but an independent inspection is not, in my opinion, needed since the rusted, broken member is clearly visible to any lay person. There were no warning lights or anything associated with this problem. What I did feel was some serious shaking and bumping as I moved down the road toward my house.

The contact owns a 2004 Toyota Tacoma. The contact stated while driving 70 MPH and making a right turn, the front passenger’s side tire and wheel inadvertently detached from the vehicle. The contact was able to veer to the side of the road, where he noticed that the lower control arm had detached from the subframe and was resting on the floor. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under the NHTSA Campaign Number: 05V225000 (Suspension) because the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 250,000.

2004 Toyota Tacoma - 61K miles. Has had its Rack & Pinion replaced 3 times. Sounds like this is a common issue from Google searches but Toyota does nothing about it...

I was driving on a highway at the posted speed and suddenly the front right wheel broke off the vehicle and caused me to roll 6 times on the highway and I was wrongly accused of being at fault.

The entire frame has rusted from front to rear. Gas and brake lines have also rusted out along with many other parts. Can not find where to find a recall notice.

While driving down the highway my front passenger wheel completely disconnected from the ball joint. There was nothing indicating that the wheel was even loose; no wobbling or shaking or grinding. Luckily the wheel itself slid under the frame of the vehicle and I was able to maneuver the truck off of the highway; a very serious crash could have occurred. Since that incident I have been witness to two other Toyota trucks suffering from the same sudden issue. One was a Toyota Forerunner of a similar year where its wheel had completely fallen off at the ball joint. Another was a 2004 or earlier model Toyota Tacoma. I was merely driving past these vehicles as they were off to the side of the road and saw that their respective front passenger-side wheels had fallen off in the exact same manner as mine had, with the wheels being dragged under the body / frames of the vehicles. I don't know if this amounts to some sort of defect in these model Toyotas but I find it highly suspicious that the front wheels are suddenly falling off of these vehicles while they are being driven.

FRAME ROT ON THE MID CHASSIS UP TO THE FRONT CHASSIS WHERE THE FRAME BEGINS TO CURVE INWARD TOWARDS THE ENGINE. FRAME ROT IS ON LEFT AND RIGHT SIDE OF THE VEHICLES INNER FRAME. FAILED STATE INSPECTION.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT HE INITIALLY NOTICED THAT THE REAR BUMPER WAS CORRODED. THE CONTACT BOUGHT A REPLACEMENT BUMPER AND TOOK THE PART TO AN INDEPENDENT MECHANIC TO HAVE THE BUMPER REPLACED. UPON INSPECTING THE VEHICLE, THE MECHANIC DISCOVERED SEVERE CORROSION AROUND THE FRONT PART OF THE LEAF SPRINGS ON THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT SPOKE WITH MIKE ERDMAN TOYOTA (4650 FL-520, COCOA, FL 32926) WHERE HE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND ANY REPAIRS WOULD BE PERFORMED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

2004 TOYOTA TACOMA. CONSTITUENT WRITES REGARDING A CRACKED FRAME ON VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DENIED ANY ASSISTANCE. THE CONSUMER STATED THE MANUFACTURER ADVISED THERE WAS A RECALL IN 2010 THAT EXPIRED IN 2019. THE PREVIOUS OWNER DID NOT HAVE THE REPAIR COMPLETED. *JS

RE: DEFECTIVE FRAME ON 2004 TOYOTA TACOMA EXTEND CAB DEAR SIR OR MADAM: I AM REACHING OUT TO YOU FOR ASSISTANCE REGARDING THE DEFECTIVE FRAME ON MY 2004 TOYOTA TACOMA EXTENDED CAB. I PURCHASED THIS VEHICLE USED IN 2012 FROM A PRIVATE OWNER. I DID NOT KNOW AT THE TIME, NOR DID THE PREVIOUS OWNER ADVISE ME THAT HE RECEIVED A MANUFACTURER'S RECALL ON THE TRUCK FROM TOYOTA IN 2010 REGARDING A CRACKED FRAME BECAUSE THE VEHICLE WAS NOT TREATED DURING MANUFACTURING TO PROHIBIT RUST CORROSION. PLEASE SEE ATTACHED LETTER.

CALLED TOYOTA 2 YEARS AGO ABOUT RUST ON MY TRUCKS FRAME NEAR THE REAR LEAF SPRING MOUNTING AREA. WAS BLOWN OFF BY TOYOTA CUSTOMER CARE. IN DECEMBER WAS DRIVING AND THE FRAME RAILS LITERALLY SNAPPED AN BOWED, THE ONLY THING THAT SAVED MY LIFE WHILE DRIVING 70MPH, ON THE INTERSTATE 70 BETWEEN HAGERSTOWN MD AND HANCOCK MD, HOME FROM WORK WAS THE BED CONTACTING THE CAB OF THE TRUCK AND MIRACULOUSLY HOLDING HOLDING IT UP AND ALLOWING ME TO GET IT SAFELY OFF THE ROAD AND CALL MY MECHANIC. THE SHEET METAL OF THE TRUCK IS RUST FREE AND IN GOOD CONDITION. THE FRAME IS A TOTAL LOSS. THE TRUCK WAS AT TOYOTA IN 2010 AND 2011 FOR FRAME INSPECTIONS. THIS IS A KNOWN ISSUE WITH THESE TRUCKS AND NOW IM TOLD THAT TOYOTA WONT DO ANYTHING ABOUT IT. IF THEY WOULD HAVE FIXED IT OR ADDRESSED MY CONCERNS IN 2018 OR EVEN 2019 I WOULDNT HAVE NEARLY CRASHED MY TRUCK. THE IDEA OF A SAFETY CAMPAIGN IS THAT THEY KNOW THERE IS AN ISSUE, THEIR WAS A CLASS ACTION SUIT, THEY HAVE FRAMES AVAILABLE AND THEY NEED TO REPLACE MY FRAME ON MY TRUCK AND MAKE IT SAFE AGAIN. IT IS THE ONLY TRUCK I HAVE I USED IT TO TAKE CARE OF MY DOGS AND MY THE ROADS TO MY HOME ARE VERY STEEP AND A 2WD OR FRONT WHEEL DRIVE WILL NOT MAKE IT IN SNOWY OR RAINY WEATHER. TOYOTA'S CASE # IS 2102242008, PHONE NUMBER TO CALL IS 1800-331-4331.

2004 TACOMA FRAME SO ROTTED THAT UPON HITTING A LARGE HOLE WOULD FINISH OFF THE RUSTED FRAME. THIS TYPE OF RUST AND EROSION IS NOT FROM NORMAL WEAR.. THIS IS DUE TO THE MANUFACTURING OF THE VEHICLE AND THEY WILL NOT REPLACE. THEY SAY THEY ARE AWARE OF IT.. BUT TIME LAPSED TO GET IT FIXED?? SO WHAT NOW I AM OUT $15K ON A 16 YEAR OLD TRUCK. SINCE WHEN DID RECALLS HAVE AN EXPERATION DATE??

HAD FRAME REPLACED DUE TO RECALL IN 2014 AND NOW THE FRAME IS CRACKED AGAIN. LOCAL TOYOTA WILL NOT REPLACE CLAIMED WARRANTY IS 15 YEARS FROM FIRST OWNERSHIP.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA EQUIPPED WITH BLACKLION TIRES, TIRE LINE: CILERRO, TIRE SIZE: 205/70/R15, DOT NUMBER: 5417. THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED AND CRACKING ON THE TREAD AND SIDEWALLS CAUSING AIR TO LEAK FROM THE TIRES. THE FAILURE HAD OCCURRED ON THE FRONT DRIVER'S SIDE TIRE AND THE REAR PASSENGER'S SIDE TIRE. THE LOCAL MR. TIRE WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75. THE VIN WAS NOT AVAILABLE.

PASSENGER FRONT AIRBAG MAKES A RATTLING NOISE WHILE IN MOTION MORE NOTICEABLE ON ANY UNEVEN ROAD.

VEHICLE AIRBAG LIGHT STAYED ON. AND IS STILL ON .TOOK THE TOYOTA TO THE DEALERSHIP. THEY RAN A DIAGNOSTICS TEST ON IT. SOMEONE CAME BACK TO INFORM I NEEDED NEW AIRBAGS. THEY SAID MOISTURE ENTERED THE AIRBAGS .MAY CAUSE THE AIR BAG TO MALFUNCTION. THEY NEW ABOUT THE TAKATA AIRBAGS RECALL .SO I ASSUMED IT WOULD BE FIXED FOR FREE.NO I HAD TO PAY THE BILL. SO I DIDN'T. WHAT CAN I DO?

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED PULLING TO THE RIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE REAR SUBFRAME WAS RUSTED. RILEY TOYOTA LOCATED AT 2105 CHRISTY DR, JEFFERSON CITY, MO 65101, (573) 893-3100, WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,124.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT APPROXIMATELY 12 YEARS THE VEHICLE WAS TREATED WITH A RUST INHIBITOR HOWEVER, THE SUBFRAME WAS SEVERELY RUSTED. ADDITIONALLY, THERE WERE SEVERAL RUST HOLES TO THE SUBFRAME. THE CONTACT CONTACTED TOYOTA OF VINELAND (650 N DELSEA DR, VINELAND, NJ 08360, (856) 559-7690) WHO STATED THAT THEY WERE UNABLE TO PROVIDE THE REPAIR UNDER A RECALL. THE DEALER ALSO STATED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 120,165. *LN THE CONSUMER SUBMITTED PHOTOS. *TR

My frame is rusting out where rear springs connect to the frame. Truck is non inspectable for Maine. There was a recall at some point and I never got recall paperwork.

WHEN CHANGING THE OIL IN THE VEHICLE FOR THE FIRST TIME, IT WAS UP ON A LIFT AND IT WAS OBVIOUS THAT THE TRUCK FRAME WAS RUSTING THROUGH. THE BAD PART IS WHEN THE VEHICLE WAS PURCHASED LAST YEAR TOYOTA CHARGED US A $200 FOR CHECKING THE VEHICLE OUT, BUT EVEN THOUGH THERE ARE TONS OF COMPLAINTS DIDN'T BOTHER TO TELL US THAT THE FRAME WAS RUSTED. I HAVEN'T REPORTED IT TO THEM YET I WONDER IF THEY WILL STAND BEHIND THEIR INSPECTION. SO MUCH FOR GETTING A VEHICLE CHECKED OUT BEFORE YOU BUY.

TACOMA PURCHASED FEB.2019 WITH SOME RUST FOUND ON FRAME.TRUCK SENT TO BODY SHOP APR. 2020 TO ADDRESS RUST.TRUCK HAD BECOME UNREPAIRABLE DUE TO "SEVERE RUST IN MULTIPLE LOCATIONS ON FRAME","RUST HOLES AND CRACKING BAD ON DRIVER SIDE FRAME NEAR FUEL TANK" AND "FRAME IS RUSTING BAD FROM INSIDE OUT"(QUOTES FROM MECHANIC). TRUCK WILL NOT PASS INSPECTION.

MY 2004 TOYOTA TACOMA HAS FRAME DAMAGE UNDERNEATH (PICTURE ENCLOSED) I LEARNED OF A 15 YEAR MANUFACTURER EXTENDED WARRANTY ON THE FRAME OF MY TRUCK WITHIN THE LAST FEW MONTHS. I PUT IN A COMPLAINT TO TOYOTA (I LOST CLAIM NUMBER) AND WAS TOLD THE WARRANTY HAD EXPIRED IN MAY OF 2019 AND WAS OUT OF LUCK, HE ALSO SAID THAT 15 YEAR WARRANTY EXTENSION WERE MAILED OUT IN THE PAST BUT ,TROUBLE IS MY WIFE AND I DO NOT RECALL SEEING THIS INFORMATION DO TO THIS I WAS UNABLE TO GET MY FRAME FIXED UNDER THE WARRANTY AND I CANNOT AFFORD OUT OF POCKET FEE TO FIX MYSELF. WHAT ISSUE I DO HAVE IS I HAD MY VEHICLE AT A TOYOTA DEALERSHIP BEING WORKED ON FOR A "SAFETY RECALL " JULY OF 2018 AND I WAS WONDERING AT LEAST AS A CUSTOMER COURTESY WHY I WASN'T MADE AWARE OF THIS FRAME RECALL WHILE UNDER REPAIR FOR THE SAFETY RECALL, I WOULD HAVE GOT THE WORK DONE HAD I KNOWN AND AS STATED EARLIER KNOWN BY RECEIVING INFORMATION IN THE MAIL ABOUT THIS. THE TOYOTA REP SAID SINCE IT EXPIRED I WAS OUT OF LUCK AND THAT IS WHY I'M REACHING OUT TO YOU ABOUT THIS MATTER. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE SUSPENSION SPRING HANGERS WERE SEVERELY CORRODED. THE CONTACT STATED THAT THE SUBFRAME WAS ALSO CORRODED. THE MANUFACTURER OFFERED A WARRANTY WHICH WAS EXCEEDED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO KOONS TYSON TOYOTA LOCATED AT (8610 LEESBURG PIKE, VIENNA, VA 22182 (703) 790-5920) TWICE BY THE PREVIOUS OWNER AND RUST INHIBITOR WAS APPLIED TO THE SUBFRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE WARRANTY PERIOD WAS EXCEEDED. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN FOR INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE SUB FRAME OF THE VEHICLE HAD SUSTAINED SEVERE RUSTING AND CORROSION. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND FAILED THE STATE INSPECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING 35 -40 MPH, THE PASSENGER'S SIDE BALL JOINT FAILED CAUSING DAMAGE TO THE SIDEWALL OF THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL LOWER BALL JOINTS, CONTROL ARM, BALL JOINT AND THE INNER AND OUTER TIE ROD NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE STRUT ASSEMBLY, UPPER BALL JOINT, ABS SENSOR, AND PASSENGER'S SIDE BRAKE HOSE WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION). THE FAILURE MILEAGE WAS 156,201.

FUEL TANK STRAP FAILED TANK DROPPED PUSHING SHIELD INTO DRIVESHAFT CAUSING METAL TO METAL GRINDING. THIS HAPPENED AFTER FILLING TANK AND DRIVING.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT UPON INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THAT THE UNDERCARRIAGE SHOWED EXTENSIVE CORROSION TO THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO FIX THE SUB FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PRIOR OWNER DECLINED TO HAVE THE CORROSION REPAIRED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,000.