2017 Volkswagen Golf Visibility & Wipers Problems

The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that while adjusting the passenger's side rear-view mirror, the mirror glass suddenly detached from the housing, fell on the ground and shattered. The local dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 92,000.

The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that the sunroof was leaking and allowing water to enter the cabin of the vehicle. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 60,000.

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT TOOK THE VEHICLE TO GANLEY BEDFORD IMPORTS (250 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED WITH A SUN ROOF DRAINAGE PIPE FAILURE WHICH RESULTED IN DAMAGES TO THE WIRES AND CONNECTORS FROM THE WATER LEAKING INTO THE VEHICLE. THE WIRES AND CONNECTORS WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS WERE NOT OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,951.

Panoramic sunroof drains leaked water into passenger compartment down the A pillar on the drivers side. Leak was intense and occurred during rain, even light rain or mist. Material covering the A pillar was soaked through, and water droplets were dripping from the pillar onto the driver and dashboard. Water soaked the gauge cluster electronics and airbag contained within the A pillar. The electronics continued to operate, and water did not immediately cause them to malfunction. No warning lights illuminated. The windshield would become foggy any time there was moisture outside and visibility was severely reduced even when using the defroster. This occurred for the entire length I owned the vehicle, even after multiple drain cleanings at a dealer/ technician, and inspections at a Volkswagen dealer. Volkswagen and the dealer I purchased the used vehicle from were uncooperative in fixing this problem, which began within weeks of my vehicle ownership. Volkswagen dealer service department admitted this is a known issue. I took the vehicle to be inspected and repaired, which did not fix my issue after multiple attempts. I have since sold the vehicle with the known defect at a large loss because I was afraid for my safety and the safety of my family.

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF ALLTRACK. THE CONTACT STATED THAT WATER ENTERED THE CABIN OF THE VEHICLE THROUGH THE SUN ROOF AND TRAVELED TO THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT WATER ENTERED THE ELECTRICAL SYSTEM WHICH WAS A CAUSE FOR CONCERN. THE CONTACT HAD TAKEN THE VEHICLE TO HANOVER VOLKSWAGEN (1850 CARLISLE PIKE, HANOVER, PA 17331) ON THREE SEPARATE OCCASIONS WHERE THE VEHICLE WAS SERVICED UNDER A MANUFACTURER'S RECALL HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNED A 2017 VOLKSWAGEN GOLF ALLTRACK. THE CONTACT STATED THAT THE SUN ROOF LEAKED AND CAUSED MOLD TO FORM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO VOLKSWAGEN CLEAR LAKE (281-848-5500, LOCATED AT 15100 GULF FWY, HOUSTON, TX 77034) WHERE IT WAS DETERMINED THAT THE FAILURE RESULTED FROM THE OWNER'S NEGLIGENCE OF PROPER VEHICLE MAINTENANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUPPORTED THE DEALER'S CLAIM. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO THE INSURANCE COMPANY. THE INSURANCE COMPANY TOTALED THE VEHICLE, STATING THAT IT WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING AND STAINED THE HEADLINER. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED BY 1,000 MILES; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. VOLKSWAGEN OF ROCHESTER (20 FARMINGTON RD, ROCHESTER, NH 03867, (603) 332-6242) REMOVED THE SPIDER TRAPS ON THE DRAINS FOR THE SUN ROOF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,500.

2017 VOLKSWAGEN GOLF. CONSUMER WRITES WITH CONCERNS REGARDS SUNROOF EXPLOSION. *AS THE CONSUMER STATED THE MANUFACTURER REFUSES TO REPAIR THE VEHICLE UNDER WARRANTY CLAIMING THERE MUST HAVE BEEN AN IMPACT FROM OUTSIDE. *JS

THE CAR IS ONE YEAR OLD, AND THE PANORAMIC SUNROOF IS LEAKING. I CONTACTED VW AND SCHEDULED AN APPOINTMENT. THEY WILL NEED TO HAVE THE CAR IN THE SHOP TO SEE IF IT IS A STRUCTURAL ISSUE. THE WATER IS COMING IN ON THE DRIVER'S SIDE AND ON THE CENTER CONSOLE ABOVE ALL OF THE ELECTRICAL (LIGHTS, SWITCHES FOR SUNROOF, ETC) COMPONENTS. THE WINDSHIELD STAYS FOGGED UP WHEN DRIVING BECAUSE OF ALL OF THE MOISTURE IN THE CABIN. THIS AFFECTS VISIBILITY. VW SHOULD RECALL THIS VEHICLE TO REPAIR. A RENTAL CAR WILL BE COSTLY, AND VW HAS OFFERED NO LOANER TO ME.

SUNROOF LEAKING CAUSES EXCESSIVE MOISTURE INTERIOR OF VEHICLE SPECIFICALLY ON WINDSHIELD AND INSIDE OF WINDOWS. WINDSHIELD FOGGING PROBLEM ON START UP AND IS EXASPERATED IN HEAVY RAIN WHILE DRIVING HIGHWAY SPEEDS, MORE MOISTURE GETS INTO CAR. SUNROOF DRAIN HOLES ARE NOT CLOGGED AS VEHICLE IS LESS THAN 4 MONTHS OLD. WATER EVIDENCE IS SEEN AS STAINS DOWN BOTH 'A' PILLARS AND HEADLINER ABOVE PASSENGER AND DRIVER FRONT SIDE WINDOWS.

WAS DRIVING ON THE FREE WAY WHEN SUDDENLY HEARD A LOUD BANG THAT SOUNDED LIKE A FUN SHOT. IMMEDIATELY I HEARD A CRACK AND PIECES OF GLASS FROM MY SUNROOF STARTED FALLING INTO MY CAR. UPON FURTHER INSPECTION THERE WAS NO ROCKS OR ANYTHING IN THE CAR. FURTHERMORE THE GLASS SEEMED TO BE PUSHED OUTWARD TOWARD THE OUTSIDE WHICH MADE ME THINK IT EXPLODED FROM DEFECT.