2014 Volkswagen Jetta Complaint Log

I was leaving my house to head to work. When I turned on the highway. The car randomly stopped accelerating. No warning or anything just stopped going. Pulled over to the side and shut it off for five mins. Turned it back on by the car won’t move at all. Not forward not back. Call a tow truck and took it to a shop. There I was told there was a recall on the mechatronic system of these cars and someone didn’t take this one into be fixed. Call VW to inquire about the recall. They said they can’t help! What. That’s crazy! I didn’t even put 50miles on this car. Spent my whole savings to finally have a car! Instead of riding my bike to work and have a good car. For me to be out almost $7000

I am experiencing multiple safety-related issues with the driver's side door latch/lock assembly on my Volkswagen vehicle. These problems are isolated to the driver's door and appear linked to a known defect involving water intrusion and freezing. Symptoms include: In cold mornings (around 7:30 AM), the driver's door latch frequently freezes shut, likely due to moisture ingress that freezes in sub-freezing conditions—preventing opening from the exterior and sometimes the interior handle. This aligns with Volkswagen TSB 57-18-01, which addresses moisture-related freezing of front door latches. I must enter through the passenger door. While driving, the vehicle triggers "door open" chimes and warnings. The door is latched, but the door is not locked while driving. Which causes wind to catch on the door. If I am able to get the door open from the interior handle, the door will not latch closed. The driver's door fails to lock securely while using the hand exterior sensor or the lock button on the car keys. The other doors lock, but leaves the driver's door unlocked, with no audible unlock confirmation. The selective unlock feature is also inoperative, as the interior unlock button on the driver's panel does not function. After shifting into Drive or Reverse, the door fails to relatch properly if opened and closed. These issues create serious safety risks: Potential for the door to open unexpectedly while driving, risking loss of vehicle control or occupant ejection. Delayed emergency egress in accidents or fires if the latch remains stuck. Driver distraction from persistent false door-ajar alerts, which could mask critical warnings. Compromised vehicle security due to unreliable locking. Given the documented nature of this problem in TSB 57-18-01, this should be a recalled issue as it's a direct impact on door security and vehicle safety.

According to the mechanic to whom we took the vehicle, there was a massive short in the mechatronics component of the transmission. The mechanic also informed us that there was no proactive action we could have taken prior to this incident to prevent its occurrence. The car and its components are still available for inspection. The short caused the vehicle to immediately lose power while being driven between 60 and 65 mph on an Interstate Highway, and the vehicle had to be pulled over immediately. No warnings were provided before the short occurred but the failure resulted in the generation of a warning message after the fact. The vehicle had been serviced recently, including a basic inspection of the vehicle's electronics and transmission. I am unaware of the problem having been reproduced by a dealer or independent service center, but having researched the issue I discovered that other owners of similar make, model, and year numbers have experienced similar issues. Neither the vehicle nor its components have been inspected by the manufacturer, police, or insurance representatives, though, as noted previously, we did have a mechanic inspect the vehicle and faulty transmission to determine the cost of fixing/replacing the transmission. Please see Declined Jobs on attached invoice from Aspen Auto Clinic.

Auxiliary Heater, Part# 1KO 963 235 H, Melted at the grounding post, potentially damaging wiring harness. Fire started in driver side footwell on 11/5/2025. Included is a photo of where the fire originated from. Medium burning to hands, and smoke inhalation from my passenger.

the auxiliary heater had burned through the heat shield and melted into the cabin causing a small fire and now some smoke to enter the cabin

On October 17, 2025, I was driving my 2014 Volkswagen Jetta at approximately 25–30 mph on the bypass in Muscatine, Iowa. Another vehicle cut into my lane and struck the front driver-side of my car. My vehicle suffered significant front-end impact, including wheel/tire damage, bumper and fender damage, and visible suspension impact. During the crash, the driver-side airbag did NOT deploy, even though the impact was directly to the front driver-side area where the crash sensors are located. The airbag warning light did not come on before or after the crash. Because the force of the impact was strong enough to damage the front wheel, suspension components, and bumper structure, I believe the airbag system (airbag module, front crash sensor, or related wiring) failed to detect the crash properly. A collision at this speed and angle should have triggered airbag deployment. This failure put me at risk of serious injury. I am reporting this because the airbag system did not function as intended in a front-end collision, and I am concerned there is a defect affecting the airbag deployment sensors or modules in this model.

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 45 MPH, the vehicle independently accelerated to 70 MPH. The contact immediately depressed the brake pedal; however, the vehicle failed to respond as needed. The contact pulled over onto the side of the road and the vehicle lost motive power. There was no warning light illuminated. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that there was no fault found with the vehicle. The contact continued driving however, while driving uphill at 25 MPH and approaching a stop sign at an intersection, the vehicle independently accelerated to 50 MPH, with the check engine warning light illuminated. The contact depressed the brake pedal however, the vehicle failed to respond. The contact shifted to neutral(N) and allowed the vehicle to slow down before driving to a local dealer for the vehicle to be diagnosed. The contact was informed that additional diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

[XXX] driving on [XXX] , my car accelerated to almost redline without me pushing the pedal, I tried the brake only to find it didn't control the car., it died in the slow lane, no power anything. Eng lite was on, towed to my mechanic, he couldn't find why but the code said EGR, so he cleaned and replaced glow plugs, & regen'd the DPF to 0.. so I picked up the car, and a few days later, it did it again through a 4way stop. I called vw & was told to go to the dealer. Oakland VW inspected & said need new DPF $6K. Since the filter doesn't affect throttle, I declined, plus in 2022 on an extended warranty I went to dealer to have the filter replaced, instead they regen'd it & left the bad part in my car. Now the corporate Care Manager wants the DPF replaced for $6K b4 proceeding with any further testing to identify the source of the acceleration problem. The shop mgr, Joseph, was test driving & the car did take off and was not stoppable with the brakes. That was confirmed, yet VW of America is still in a holding pattern and cannot explain why this is happening. THIS IS A MAJOR SAFETY PROBLEM. The car takes off out of control unexpectedly, and the brakes won't stop the force forward. PLEASE help me, I cannot stress enough the danger this car puts me and others in, and it is my only vehicle. The dealer is trying but corporate is being difficult and are not interested in compromise. The DPF, emissions issues they have had, have nothing to do with the acceleration and they just refuse to move forward or discuss anything else. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My cars consumes oil like crazy. I'd say every week I am adding a quart to two quarts of oil. I would lose power while driving. Sometimes the car would just shut off And then it would take a few times to get it started. I was in the middle of driving when the car just completely shut off on me and it will not start at all. It will crank and sound like it's going to turn over but it won't. I've been told it's most likely a timing chain issue.

I was driving down the Highway at 65 miles per hour when my vehicle suddenly appeared to go into neutral and I lost power in the middle lane and almost was rear-ended. I was able to move over to the side shoulder just gliding. The vehicle starts but while driving it the transmission suddenly appears to go into neutral. The symptoms are consistent with the Recall 34J6 but when I look up my VIN it does not show any pending recalls.

Oil consumption: My 2014 Jetta 1.8T SE is consuming oil at an excessive rate. This began at 30,000 miles and has been to the VW dealership numerous times ending without resolution.

PTC Heater - Driver side footwell short / overheating Burning smell Climatronic temp set to warm Fan speed on or off Outside air temperature below 35deg fahrenheit Burning plastic and vapor starts filling the cabin within 10 seconds Fear of vehicular fire or related health effects from exposure. No warning codes or lights to indicate an issue.

During this summer (2024), I got a warning with three beeps then warning lights came on, went off for a several months, and now have come on and stayed on (ABS, TRACTION CONTROL, BRAKE, AIRBAG, Tire Pressure). This has to be an issue with VW. There was close to 63,000 miles on the car at the time. Now there's only 64,000 miles on the car. The dealer service center couldn't really determine the cause but still quoted a repair of nearly $4,000.

Timing chain went bad. Car only has 70k miles on it. Auto shop said there should be a recall because so many of this model car have this issue. It’s a very expensive repair. My son is still making payments on the car and now has to pay $3400 to replace the timing belt. He was told that if he kept driving it the motor would be damaged. He loves the car but this is very disappointing of VW.

WHAT HAPPENS IS MY CAR SHUT DOWN IN THE MIDDLE OF TRAFFIC AFTER ME GETTING GAS SOMETIMES AND ENGINE LIGHT APPEAR. WHEN SHUTTING DOWN A QUICK FLASH OF BATTERY LIGHT SHOWS UP, NOW ENGINE LIGHT IS ON LONGER AND THE CAR POWER JUST SHUT EVERYTHING DOWN AS IF THE BATTERY IS DEAD NOTHING WORK BUT WITH A JUMP I WAS ABLE TO MOVE CAR AND WHEN I CUT IT OFF IT SHUT DOWN AGAIN THIS BEEN GOIN ON FOR ABOUT 1 MONTH ADVANCE AUTO TEST IT AND SAID IT HAD SOMETHING TO DO WITH MY FUEL PUMP DON'T REMEMBER THE CODE BUT ENGINE KEEP COMING ON VERY OFTEN.

The contact owned a 2014 Volkswagen Jetta. The contact stated that the son was driving at 46-47 MPH and turning left when another vehicle driving at 65-70 MPH crashed into the entire driver's side of the vehicle causing the vehicle to spin approximately 3 - 4 times before coming to a stop in the middle of the road. No air bags had deployed. The vehicle was towed and deemed totaled by the insurance company. A police report was filed. The driver had received injuries to their right leg, however, no medical attention was sought. The dealer had not been contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Volkswagen Jetta. The contact stated while attempting to start the vehicle, the vehicle failed to start. The check engine warning light and the battery warning light were illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired under warranty. The contact stated that the failure reoccurred, and the check engine warning light illuminated. The contact made the dealer aware of the failure. The vehicle was currently at the dealer but was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,700.

Power train/transmission Clutch to fail to engage, loss of drive power in low speed and while drive in highways

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving on the highway at approximately 50 MPH, the RMPs revved however the vehicle lost automotive power. The contact merged to the side of the road and noticed transmission fluid was leaking. The vehicle was restarted however failed to increase in speed. The vehicle was towed to the residence where an independent mechanic diagnosed that the vehicle was leaking transmission fluid from between the transmission and the engine. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number:13V568000 (POWER TRAIN) as a probable cause for failure. The approximate mileage at the time of failure was 190,000.

Engine experienced excessive oil consumption for years, especially following emissions control software update. Repeated EPC errors where encountered and brought back to multiple dealers who dismissed the issue recommending the use of higher octane fuels and more regular engine oil replacement. Advice was followed. Oil consumption eventually became extreme to the point that in excess of 4 liters where required to fill without any indication of low oil levels. Despite best efforts to maintain engine with sufficient oil to maintain recommend levels many times a year eventual engine knocking was encountered and costly engine replacement was recommended. Issue is well documented publicly with little to no recourse. Car is available for inspection upon request, engine replacement has not been pursued at this time.

HI, I bought this 2014 VW Jetta with 87,000 miles on it for $12,000 from Conicelli Motors in Conshohocken, PA- Nov 2021. I put $8000 down and had $4000 left to pay on it. I kept up with my oil changes and everything. By Oct 2023, I am being told the engine needs to be replaced. I have let this car sit in the parking lot, and I am still making payments on it. There is no way this car should need a complete motor replacement. From a few mechanics, the cost for a motor to be replaces is about $12000. That is what I paid for the car. Looking at all the 2014 VW Jetta engine recalls, I believe VW is the issue. I don't see a recall with my VIN number, but there should have been one.

I am writing this complaint in recognition of the 34J6 recall for the 2013 - 2015 VW Jetta Hybrid. The vehicle has only 62K miles on it and the transmission suddenly failed. The vehicle was parked at an ice cream shop and after entering it to drive away, it would not move and a wrench came up on the dashboard. It was then towed to a VW dealer and they quoted approximately $20,000 for a new transmission. VW dealer also said this vehicle was not covered under the 34J6 recall, though the failure symptoms are exactly as outline in the NHTSA's repair and recall document. We also contacted VW corporate and they told me to request good will through the dealer. They offered to then fix the car for $11,000. That price is also ridiculous. We denied paying those costs and towed the car to a private residence where it is sitting in the garage. The VW dealer charged us $205.36 for diagnostics. Safety was put at risk, as the transmission suddenly failed without warning and could have caused a serious incident. I am writing this on behalf of a family member who owns the vehicle and I am taking care this vehicle's issues. I found multiple complaints of dealers doing this to customers, so I decided to file a complaint with the NHTSA. The recall should be expanded to all vehicles, there are only 7,000+ units, this is nothing for VW Ag. The only warning light that came up was a yellow wrench.

The contact owns a 2014 Volkswagen Jetta. The contact stated that while pressing the brake pedal, the vehicle suddenly shut off and began to roll backward causing a second vehicle to crash into the rear passenger side door. No injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not determined. The contact indicated that after the vehicle was serviced under a manufacturer's campaign the vehicle had randomly shut off on several occasions and after restarting the engine the vehicle would operate as normal. No further information was available. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 149,000.

My 2014 VW as many other 2014 models are experiencing the following according to my local dealership in Miami: The ABS module is defective effecting other systems and making the car unsafe to drive as it was in 2009 and 2010 models. Dealer repair estimate is between $2500 with $5000! VW should recall before people get hurt!

Timing Chain failure on highway nearly causing serious accident. VW will not cover repair. Timing Chain failure is a common issue on these cars and is a safety hazard.

The car was driving fine then began to slow down on its own. I would press on the gas but it was not accelerating properly. The engine light came on and another light. The car just died and I was trying to get off the road and to a shoulder. Stuck on the road. Car was dead. I tried to move it. Then I went back to car and restarted it. It did start enough to get me off the road. I took it straight to the dealer and they said it would cost $10,000 to fix because it's a hybrid.They called it transmission troubles. It is in process of failing.

The contact owned a 2014 Volkswagen Jetta. The contact stated that while her daughter was driving at an undisclosed speed, she was involved in a multi-vehicle accident pileup after a utility truck that was two vehicles ahead of her suddenly braked. The air bags had failed to deploy. The contact's daughter did not require medical attention but had sustained a headache from the impact. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made aware of the failure. The failure mileage was 121,640.

For the Volkswagen Jetta Hybrid 2013-2015 units, a safety recall 34J6 was issued to service transmission issues that caused powertrain failure. The problem is caused by hairline fractures in the accumulator that cause insufficient transmission oil pressure (my vehicle is showing codes that this is the case). Recently, my 2014 VW Jetta Hybrid has been experiencing issues as described by the 34J6 recall. My car would lose powertrain capabilities at stoplights or if i was slowing down. It would also occasionally stop and start when it was supposed to be idling. The dealership has confirmed that my accumulator is the issue,however, my VIN number is allegedly not affected by this recall. Can an investigation be put forth to determine if this recall can be extended to be more inclusive of VIN batches that it is affecting?

Car suddenly losses its power and stops, and I have to turn off the car and turn on again to drive. It happens in small roads and in highways that causes very dangerous situations. No check engine or issues shown.

The vehicle will constantly try to switch from gas engine to electric mode while at a stop causing transmission issues. Code that show are as follow: P0841 and P17BF.

The vehicle transmission will disengage while driving. Dealer stated entire transmission needed to be replaced.

The camshaft sensor is faulty, which then causes the cruise control to stop working, the traction control to turn off, makes the car unable to accelerate, then the steeling wheel begins to shake and the engine to shut down. Which is extremely dangerous while driving. I was luckily able to pull over, but I was almost rear ended because the car stopped accelerating. My check engine light didn’t come on until AFTER this incident occurred.

[XXX] 10 year old VW Jetta that was always in the garage until last year when we moved. Now have a nauseating mildew smell throughout the interior. Finally found water under the front carpet. Then found this VW Tech Tip (above). Apparently a known manufacturing issue: "seam sealer Skip" is how they refer to it. Now it's out of warranty with only 52,000 mi and is an unsafe mildew/mold trap. The dealer says it may be $3,000 to fix. Removed driver side front fender, the entire interior and sent the carpet and padding to be ozoned. See pic. Most seam sealer around hinges and A pillar are all painted the body color. This pic shows where it was "skipped" during the build. The dealer repaired the driver side last week without painting (why it's black). Then they strangely stated that they'd like to remove the passenger side fender as well to look for "more holes". They know what's going on. This is a well-known problem. VW customer service said they won't offer any assistance since it's out of warranty. I did own it while under warranty, but never noticed since it was garaged. Do I have any recourse since it's an admitted manufacturing problem? Thanks for your consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Please attach this to the previous submission: 11565729 The dealer described it a "hole" where the seam sealer was skipped during production. If they warranty rust holes, why not manufacturing error holes? 12 year rust through warranty. Page 11. Coverage This limited warranty covers any repair or replacement of body sheet metal panels that have been perforated by rust from the inside out. Where to go for warranty service: This limited warranty will be honored by any authorized Volkswagen dealer in the United States, including its territories. If your Volkswagen model is brought to an authorized Volkswagen dealer outside the United States, including its territories, this limited warranty will not apply. Defects in material or workmanship will be corrected under the terms of the warranty for new Volkswagen vehicles in effect in that country (except Canada). When the warranty period begins: The limited warranty period begins on the date the vehicle is delivered to either the original purchaser or the original lessee. This Limited Warranty Against Corrosion Perforation is automatically transferred without cost if the ownership of the vehicle changes within the warranty period. Free-of-charge repair Repairs under this limited warranty are made free of charge. An authorized Volkswagen dealer will repair the defective part or replace it with a new or remanufactured genuine Volkswagen part.

Engine has began working rough in idling, rpm bouncing on the low speed and traffic. Check engine light is on. So far, I have seen too many people experiencing absolutely the same issue with 1.8t engine with low mileage driven

Visibility was impaired when defroster failed to clear windshield and heater was not working on 12/16/2022. I took vehicle to Hayward Volkswagen on 04/04/2023 and was told heater core needs to be replaced. This is a known problem to Volkswagen; there's a warranty recall on the 2014 Passatt with the same heater core. I have found numerous complaints on line with the same Jetta heater complaint. The 2014 Jetta i own has approximately 88,000 miles, mechanically sound car which i am unable to drive in winter months. Feeling frustrated, I did contact VW "helpline" on 01/05/2024, they were no help, not even to negotiate price.

Front end making a banging noise. Local car shop tells me the front Driver side STRUT COIL SPRING is broken and flopping around. Car steers, and drives ok.WHAT IF IT HAD BLOWN MY TIRE when it busted???? Have never seen one of these springs break myself. There are more reports on the internet about this with VW’S. A recall was issued on the 2019 and newer for the rear springs. Any before that year must not count?????

First owner, brought brand new, serviced the car every 5k, current 61000 mileage, no prior repair or accident. Nov 16, 2022 Jetta’s engine light went on suddenly, next day engine light off, then it went on and off for a couple of days. Drove to the dealership Nov 21, was refused to check as they're too busy; drove to AutoZone Nov 22, did a diagnostic check, trouble code P0131 (power train system) and 02214-002(Anti-lock Brake System), suggested replacement of an Oxygen sensor. Four days later on Nov 26, drove at the parking lot at low speed between 10-15 mph, the car suddenly stalled for the first time. Was able to drive 1.6 miles back home at very low speed. Nov 28, 2022 Dealership was fully booked; was able to drive the car to a close-by shop who said could fix it. The independent shop replaced two oxygen sensors, spark plugs, spark plug wire set, fuel system treatment and coil ignition. Pick car, stall persisted. Drove back, at second attempt, the shop claimed they replaced one faulty oxygen sensor, still was unable to fix the issue and towed the car to the dealership, dealership test drove multiple times and found nothing wrong. Dec 4, picked up the car, stall persisted within an hour. Called the shop, they didn't know what to do and suggested taking the car to the dealership. Dec 5, drove the car with no problem to the dealership. Described the issue, asked for a 60,000 miles maintenance and check crankshaft sensor, both refused by the service consultant. Asked to check all the parts been replaced. Dec 7, dealership called, claimed three mechanics were working on it and could not pinpoint the problem, best guess is ECM but no guarantee. Dec 9, picked up the car, car stalled three times within two minutes leaving the dealership; unable to hit 30 mph on highway, dangerous to drive in daytime traffic; found a parking lot and had the car towed back home. Today Dec 19, car stalls within a minute of starting. Not safe to drive. VW America declined buy back.

Hello, Recently error codes P309D and 01314-013 were detected via a code reader. Translation of codes indicate Powertrain System and/or ABS ECM. The vehicle will lose power upon downshifting which requires the engine turned off and back on. Once the car reaches normal operating temperature, the issue does not occur. In addition, the Hybrid System is not available. The monitor indicates the battery is being charged. The battery will discharge power, but not to the engine. Not sure where it goes. Finally, the loss of the Hybrid System has resulted in a lower miles per gallon from 45mpg down to 29mpg. Vehicle is available to inspect. Loss of power puts me at risk. The issue has not been confirmed by an Independant source including dealer, police and insurance company. The vehicle has had transmission problems in the past. Loss of power and certain gears, specifically even gears and reverse.

My EPC light has been coming on and off for months now. We've had it in to multiple mechanics. All of them replacing different components. The light goes off and we drive it for a few days. Then it comes on randomly and we lose power to the vehicle and have to quickly pull off the road. This has happened TWICE while on the expressway in BUSY traffic with my children in the back. And its happened countless times on county roads and side roads. We've had the Accelerator Peddle replaced, the Throttle Body, new Spark Plugs..... the list goes on. I decided to do some digging online and found a MASSIVE forum of VW, Audi owners with this same exact problem. And they are ALL explaining the dangers. I am shocked this isn't on a Recall List. The EPC issue needs to be taken care of by the manufacturer. I've included a link to that forum so you can see for yourself! https://www.cargurus.com/Cars/Discussion-t23523_ds493841

I moved my car from the front of my home to the back and when I tried to shut off, the key broke off in the on position. I had to get pliers to remove the key. I had another key, so I didn't think much about it then. Then a few months later it happened again. They key was stuck in the on position and would not shut off. The key did not break off, so I had to let the car run. I had to get my nephew to come over and he had to disconnect the relay and disconnect the battery. We could not get the key turn back to the off position. I called the dealership, and they told me I would need to have it towed and they would need to take a look at it. I went on the internet to see if this was a common issue and it was, but none of the solutions would work for this make and model of my vehicle. You would need to have special tools to repair. I called my insurance to get a tow and even though I have roadside assistance, they said it would not be covered. So, I have to pay to have the car towed to the dealership which is 60+ miles from me. The tow was very expensive. The car was taken to the dealership, and they concluded that the ignition switch and column lock was worn out. During this time of the year the weather was hot, and I think that the extreme heat on the metal cylinder may have been a factor in the function of the ignition lock switch.

Water pump, shaft seal leaking.

2014 Volkswagen Jetta GLI. Part number 5K0953569AL air bag clock spring failed leaving air bag and horn unusable. Dealerships say this is the most back ordered Volkswagen part. Many wait lists have several thousand people waiting with no end in sight. No one can provide a ship date. These cars cannot legally be on the road and cannot be sold back to a dealership because they won’t pass inspection. This part has been involved in a recall previously with the same issues, but not all affected cars are covered under the recall. I am personally unable to find a solution and my car has been unusable and unsafe. When I realized how normal and not unique my exact situation was, I felt the need to report this problem on behalf of the tens of thousands of people who are without safe vehicles, including myself. I am hoping that the recall can be extended to these other cars desk with the exact same clock spring issues so that we can be provided with solutions that can get our cars back on the road safely. Thank you for your time.

The contact owns a 2014 Volkswagen Jetta. The contact stated that after her son had parked the vehicle for approximately an hour, the vehicle failed to restart. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that there was no power going to the engine. The vehicle was then towed to the dealer who stated that the timing belt had failed and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls associated with the VIN. The approximate failure mileage was 84,000.

Last year 2021 I replaced the DPF and the is the Turbo charger. One year later 32k miles the turbo blows again just shy of the 25k mile warranty. This is the 3rd time on this vehicle replacing all components.

The transmission is regularly malfunctioning leaving the car jerking/stuttering when idling. At its worst, the car stopped working while I was driving (felt like it dropped into neutral). I had to stop in the middle of the road (in traffic) to stop and restart the car. I have taken the car to an official VW dealership/repair shop (Smith VW in Wilmington, DE) and was told the transmission would have to be replaced ($10k+ repair). I got a second opinion at AutoStream in Annapolis, MD and was told the same thing. It has not been inspected by police or insurance. The check engine light is now on, though not 100% of the time despite the issue being consistent.

Last Thursday, we were driving at night when both low-beam headlight went out at exactly the same time causing us to be driving blindly for a moment. Luckily, the high beams still worked, but this issue seems to be some sort of short, and is dangerous. After looking online, it seems this has happened to lots of people with VW Jettas

key gets stuck in ignition and CANNOT turn car off

This letter is not that I've had a component failure, but that I am concerned about the published failure rate of my Bosch CP4, high pressure fuel pump. I've read multiple horror stories of people who had catastrophic fuel pump failure on their diesel car or truck. I just came to my attention that on June 15, 2022, the NHTSA and Chrysler have issued a recall for the CP4 fuel pumps that were installed on Jeep Grand Cherokees 2014-2020, and Ram 1500s 2014-2019, all of them had the 3.0L diesel engines. It is my assertion that if the NHTSA has issued a recall because of those afore mentioned fuel pumps, that your office should do the same for the VW cars that have the Bosch CP4 diesel fuel pump as well. In your letter dated June 15, 2022, address to Karen Blaesser at Chrysler(campaign number 22V-406), it states the the fuel pump can fail introducing internal debris into the fuel system, potentially resulting in fuel stavation. It goes on to say that the consequence of that fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash. I would like to ask the NHTSA to make the same ruling on the VW vehicles that have the CP4 fuel pumps. I have heard that pump failure will result in thousands of dollars in repair costs to get the car back on the road. Another important fact that should be interjected is the fact that VW or the Volkswagen Audi Group should have known that the pumps would prematurely fail because of the Ultra Low Sulfur diesel fuel that we have in the USA. Over in the EU, they use a different formulation of diesel fuel, one that offers better lubricity for the fuel pumps. In 2006, the Federal Government mandated the use of that ULSD fuel. Another important fact to consider is that VW replaced their reliable CP3 fuel pumps for the newer CP4. That change was a cost saving measure that has cost many consumers a lot of money.

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving approximately 30 MPH and depressing on the horn, the horn failed to make a sound. The contact stated that the air bag, ABS, and Electronic Steering Control (ESC) warning lights were illuminated. The contact took the vehicle to an independent mechanic and was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the horn to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.