NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected. I know the 2015-2016 vw Jetta had a recall for brake failure due to brake vacuum pump.But my 2016 doesn’t have any recalls on it. The police officer inspected the brakes at the scene.
In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall for 260,000 vehicles around 2024, having something to do with a seal related to some sort of a fuel pump, which included 2017 model vehicles. I contacted two vw dealerships expecting them to check the problem and handle this serious hazard. Both dealerships decline to check the vehicle other than for cash. They confirmed my vehicle was not subject to a recall. I took my problem to the Volkswagen company today. I was told that there was no fuel related recall for my vin number and they would not accommodate my request. But I was advised that I should not drive the vehicle going forward, but have it towed. This dangerous condition was exhibited by 2 separate jettas I owned. The likelihood of this condition being found in 2 separate vehicles is mere coincidence and not indicative of a dangerous problem created in the manufacturing process is beyond a plausible explanation. Please follow up ASAP as I am being effectively deprived of the use of this vehicle. My phone number is [XXX] . Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is terrible. Even running 91 grade fuel hasn't helped. In cold weather, around -30, sometimes driver door won't close. Literally have to drive with one hand holding steering wheel and one hand on door. Scary. Newest issue this week. While driving highway speed, low oil light flashed momentarily. Then speedometer and rpm gages quit. Then entire instrument cluster went black. Was almost at work, so prayed and got there safely. After work, instrument cluster worked, but car started and stalled immediately. Mechanic code reader pulls up nothing. My FIXD reader says it's a upstream oxygen sensor. Looking at youtube videos, the issue it describes sounds like this may have been what contributed to those EPC codes for last few years. Borrowing a vehicle from family - car is stranded at work. This is my first and likely last VW.
Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?
Key Ignition malfunction
NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000
When I drive, the trunk pops open. Forward or reverse. No problems found with wiring in trunk or door but keeps happening. Began months ago and mechanics keep saying that they can't find anything wrong. Scary to drive
My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain were worn and needed replacement. Cost was 6200.00. A month later the engine blew at 81k miles. This was a lease for the first 3 years so all maintenance was done by Volkswagen. I had it serviced three times after that. Sits in my garage half the year as I travel by airplane or tour bus for work so no need to drive all the time. This shouldn’t be happening.
I bought the car brand new in 2016 had the oil changed on its scheduled maintenance and at 77000 mile my timing chain made my car go into limp mode. Now I am looking at a 4700$ in mechanic and engine work.
Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.
FUEL LINE TO FUEL FILTER CAME LOOSE/DISCONNECTED CAUSING A FUEL LEAK INSIDE MY ATTACHED. GARAGE CAUSING A STRONG SMELL OF GASOLINE THAT REMAINS TO PRESENT DAY EVEN AFTER SEVERAL ATTEMPTS TO CLEAN UP.
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel became stiff and started to seize, making it difficult to steer the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the steering column and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several attempts. The vehicle was towed to the residence. The contact notified the dealer the vehicle was purchased from of the failure. The dealer informed the contact that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.
The transmission failed due to mechatronics failure without warning
Fuel rail bolts loosened, causing damage to the fuel rail, as well as fuel injector seals, resulting in leaking fuel in the engine bay.
When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me nothing is wrong with it. I have to get oil changes every month despite not driving it much and the gas consumption is 3tines what it should be. I’m having to fill the tank up three times a week despite going to and from work which is 9 miles from my home. I have taken it to the dealership and had to pay $1000s of dollars only for it to start having the same issues within a week
The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the front and rear exterior lights were not functioning as needed. The headlamp warning light was illuminated. The vehicle was taken to the dealer, who diagnosed an electrical fault with the exterior lights. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.
When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a near miss. This has been an issue since purchasing the vehicle and the oil is required to be changed much sooner than necessary. Volkswagen keeps "fixing" it but it continues to happen but we have paid over $3500 in getting it "fixed." The problem seems to occur at random times but most notably when going over 45mph.
Had an accident in Dec where passenger side was hit in the center. The center rail that connects 2 doors was hit so airbags deployed due to roof being pushed in by center bar. But only back airbag had a little air. Front airbag was flat. I took it to the dealer and a month later they are telling me that is normal but I took the picture right after the accident and there is no air in front passenger bag. I told them my child is lucky to be alive. But i know its dangerous if other people are travelling in the same type car as mine. Also bag in the back has a lot of air and no fold creases because it was filled with air. Front airbag looks like it was folded and just fell out and since it has no air all the creases where it folded in roof are still there.
Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Check Engine light keep coming on and don’t always stay on but when it comes on, while driving… my car will tell me to downshift and then there is no throttle, you can mash the gas pedal to the floor and only dash lights. It has also skipped the downshift indicator and just cut completely off while driving.
There is an issue with the amount of engine oil used. It is burned up at a rapid pace. This has caused my car to malfunction (EPC light turns on). This happened to me driving on the highway it put myself and my passengers in danger as the car would slow down and jerk abruptly. My car has been inspected by a VW dealership. They found no issue on it. However, when taking it to an independent VW mechanic shop, I was informed this is a common issue in this car. They engine oil burns drastically. This has caused me to spend a significant amount of money to replenish the oil level every week. My current situation is using about 3 quartz of oil every 1500 miles! Otherwise, my car will run with no oil which could lead to permanent engine problems and dangerous driving conditions. The low oil warning goes off almost all the time. I was quoted a repair cost from an independent shop of more than $3,000 to fix this well known issue by reconstructing parts of the car to mirror newer models for which VW fixed this problem. This indicates to me VW is aware of this factory defect. Moreover, tons of people are reporting this issue online. I recall is in order.
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light and EPC warning light was illuminated. The contact pulled over to the side of the roadway. The contact was able to restart the vehicle however, the vehicle would not accelerate above 15 MPH. The contact stated that there was an abnormally strong gasoline odor inside the cabin of the vehicle. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the fuel rail and fuel injectors needed to be replaced. The vehicle had been repaired; however, the failure recurred. The contact had the vehicle towed to the same dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.
The contact owns a 2016 Volkswagen Jetta. The contact stated that while accelerating from idling, the vehicle jolted with the check engine, ABS, and Tire Pressure Monitoring System warning lights illuminated. Additionally, while driving approximately 40-45 MPH, the vehicle began decelerating to approximately 30 MPH. The contact pulled to the side of the road and inspected the vehicle but could not identify the cause of the failure. The vehicle was driven, and the contact became aware that several unknown warning lights were illuminated. After waiting for a while, the electrical power returned but the vehicle failed to start. The vehicle was towed to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The mechanic suggested that the transmission might be the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 87,000.
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving 25 MPH and attempting to merge into another lane, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 52,000.
I got off work and was on my way to the pharmacy to pick up a very critical medication. When I got to the destination I was not able to turn off my car the key was stuck in the ignition and the car was in running mode I could not turn it. I struggled with it for about 20 minutes and eventually had to leave the car running unattended to go in and and get the medication. Thankfully the car was still there when I returned so I drove it to a mechanic and they were not able to turn it off...there were no warning lights that came on to warn me that this would happen, by this time it was after business hours. I was stranded with a running car and no way to turn it off my only option was to let it run and run out of gas so I drove to a wolkswagen dealership planning on leaving it there overnight and letting it run out of gas. When I got there a sales representative was still on site, he could not turn the car off either the key was stuck. He had to kill the battery in order to get the car to stop running. I feel very indenjured driving this car because I don't know what to expect anymore. It was a very horifing evening. I had to figure out a way home with no warning. This is not safe and the malfunctioning part should be recalled...I have done some research online and there have been other people with the same problem and no warning including one of them to be a coworker of mine who had to pick up her daughter from school and was forced to leave her car unattended with the same problem. I am in very much stress over this while the dealership says they want me to pay over $ 900 hundred dollars to fix the problem. There was no warning light it is a malfunction and there should be a recaall this is not safe. Please help!
Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING, ENGINE VW dealer estimated a $1100 repair
I returned the 1st car I got because it was a little bit too expensive.I started the process of buying a vehicle through carviana a month ago. I returned the 1st car I got because it was a little hard to drive. The 2nd vehicle a kia opitima i received had mechanical issues. the car would constantly try to turn over when you pushed the push start and it wouldn't catch for a good 5 seconds. So I return the optima for a jetta. When I looked at the mileage on the Kia Optima I noticed that the mileage that was showing on the screen was way off from what they posted online. But I figured it was just a one time mistake. Now the 2016 jetta that was delivered on May 24th 2023, came with no headlight, a radio/navigation system that didn't work, the brakes were bad and they used some type of editing software on their photos and blurred out the ripped and torn leather seat. I called and they reluctantly agreed to take it back and allow me to purchase a 2018 Honda Civic. So I cleaned my stuff out from the jetta. I am supposed to meet them tomorrow at 7 PM. I looked at the mileage so I could try to figure out if I was going to owe them any money because I have had the car since the 24th of May. I live right next door to where I work and I only left a few times to go to my father's who lives a 1/2 hour from me. Online carvana stated that this car came with 80XXX miles. When I looked down at the dash I see that the car is at 83XXX miles. Now I have proof of me on camera,my boss can vouch for me, my roommate can vouch for me, my father can vouch for me and I can show on video that there's no way possible that I had time to drive 3000 miles. Carvana puts the wrong odometer reading. And this is now the 2nd car that this has happened with. I bet i am not the only consumer who they have done this to. Carvana purposefully posts the milage as less so if/when you exchange the car they charge you $1 for miles that you never drove.
The contact’s mother owns a 2016 Volkswagen Jetta. The contact stated that while the vehicle was parked outside, the contact’s mother was notified that the vehicle had caught fire. The contact stated that upon her mother and sister approaching the vehicle, they noticed that the front driver’s side door was on fire. The contact then stated that her sister used her hand in an attempt to pat the fire away. As a result, the contact’s sister sustained an injury to her right hand that required medical attention. The fire department was notified, and the fire was extinguished. The fire department determined that the origin of the fire was electrical. A police report was filed. The contact stated that her mother then received recall notification of the NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline). The vehicle was taken to the dealer however, the contact stated that the dealer refused service. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 151,217.
UNKNOWN; once the car started, it would not accelerate, the EPC and Engine warning lights came on; car still starts up The Tire Pressure sensor light has been going off/on, regardless of the tire pressure being correctly set
Emergency brake handle button came off, rendering the emergency brake not functional.
While driving in the morning rush hour my vehicle lost power. As I pushed on the accelerator the vehicle did not speed up and maxed out at 40 mph. I was not able to keep up with the speed limit or traffic and I pulled over to the shoulder to get out of traffic so that I did not cause an accident. Dealer confirmed that my transmission had gone out. The check engine light came on.
The contact owns a 2016 Volkswagen Jetta. The contact stated upon entering the vehicle, there was a strong gasoline odor. Additionally, the vehicle experienced a rough start. The electronic power control (EPC) and check engine warning lights were illuminated. The contact was able to drive the vehicle; however, the gasoline odor became stronger and stronger while driving and the vehicle would not exceed 20 MPH. The contact veered to the side of the road. The contact’s father met her on the side of the road and upon inspecting the vehicle, he noticed that gasoline was leaking out of the fuel rail upon starting the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the fuel rail needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the dealer informed the contact that the vehicle was previously repaired under the recall and recall repairs were completed one-time free of charge. The vehicle was not repaired. The manufacturer was notified of the failure and advised as the dealer. The failure mileage was approximately 130,000.
The car horn has stopped working along with my alarm horn. Not the first jetta ive had this issue with. My previous one had the same issue where one day it wud work and then stop working.
The vehicle lost it's ability to shift into gear and accelerate on a busy road, almost causing a collision. Pulled over and it failed to shift into any gears, (as if it was in neutral with a higher engine RPM). According to the technician at the Volkswagon dealership it was a complete internal failure of the transmission, with an estimated cost of $8,600 for a new transmission. Looked up the issue on a popular car complaint site and saw the exact same symptoms from another driver but their technician suggested to replace the Mechatronic J743 with the transmission hydraulic pressure sensor G270. Their repair estimate was approximately $3,800. I brought this issue up to my technician's representative but I feel it fell onto deaf ears. Considering commission being attributed to the cost of repairs, I don't think it would be unbiased. I contacted VW customer service as I was told this was a "known issue" for the hybrid models and my year being the last of the 4 years in production. They were no help either. Major loss of trust on this car and Volkswagon in general.
My car went into limp mode and smelled heavily of gas I went to a garage to have it checked out and they told me there diagnostic said it was fuel rail.
I brought my car in for the 60k service and the check engine light had just turned on. After being told they had to run a diagnostic and keep my car for several days, the dealership came back with "it had a fault for a purge valve. Tested the purge valve with a vacuum tester and found it would not hold a vacuum." I was asked if my emissions was due soon, but I had emissions completed two months ago with no problems. This issue is a big deal and I know VW has had many public issues with their emissions. I barely drive this car and to have such a major issue occur is mind blowing. The dealership quoted me $890. for this repair when I see the average cost of this repair is about $300-400 with parts. I had it completed, but no one wants to talk to me about why I was charged so much when this technically should be a recall.
At 52,000 miles check engine light came on , car would not go over 50mph, EPC light came on , lights went out. After having car towed to the dealer, had to have EPC ,Turbocharger Boost rod / actuator replaced .
The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or highway. Problem occurred last night when attempting to accelerate and merge onto the highway, felt like the car was in neutral ('D' light was blinking as well as the 'Hybrid' light). What is concerning is that VW did know about this problem and they only did a recall for very small number of vehicles. We called VW and they said no recalls on our 2016 Jetta Hybrid for this problem. I'm reporting the problem here because we have experienced the same problem multiple times and the dealer said to replace the Mechatronic J743 unit, this was very cost prohibited for us at the time.
Key gets stuck in ignition when turning off the engine
Water pump and thermostat housing inspected and needing to be replaced according to inspection by Volkswagen Welsey Chapel on this 2016 Jetta. The quoted repair needs immediate attention and costs $1025.46. A leaking water pump could also cause the engine to stop functioning while the car is in motion. Even if the driver pulled over, being stranded on the side of a highway waiting for a tow could be dangerous. I notified VW customer care and was directed NHTSA as there is no recall for this cars year. There were not warnings of this issue until noticed at inspection. Volkswagen has yet to issue a recall for this severe problem.
Fuel rail , fuel pump,fuel filter fuel driver, leak in injector
The contact owned a 2016 Volkswagen Jetta. The contact stated that while driving at 15-25 MPH, she smelled a strong burning gas odor. The contact veered to the side of the road. The contact felt an intense heat on her legs. The contact saw a flame on the driver's side of the hood and quickly exited the vehicle. The contact stated that there was also fire underneath the driver's side of the hood. The fire was extinguished with the assistance of the fire department. There were no injuries sustained. A fire department report was filed. The vehicle was towed to a tow lot, where it was totaled. A police report was not filed. The contact became aware that her VIN was included in NHTSA Campaign Number: 20V648000 (FUEL SYSTEM, GASOLINE). An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 98,000.
My car started on fire as driving to work January 21 2022 at 7:30 am.After researching after the fire Not knowing how and why that happened car had been perfectly fine no warning signs or any difference with the way it drove , I came to find out about fuel rail recall on my car that will cause car to start on fire .I almost and could have got stuck in the car which as i panicked was having trouble getting safety belt off and the door is so heavy that it had always closed back on me getting my leg smashed.I have not got any update from Manny the VW Man he ignores my calls and only left a message in response to my request to customer service i have lost my job because i do not have a car now my son has been missing school now about to be getting evicted as soon as the eviction lift is up i have 5 children i am a single widowed mother and need a car i was still paying on my car for 3 and a half years the bank screwd me over and insurance only covered them to pay off car for the bank i was financing it threw this is not fair i see q&a's on VW and they say yes to providing loaner vehicles to the ones that are having recall repaired why can i not get treated the same Manny response was that i had to pay for my own rental car they have to investigate my car to see if it was the recall that caused fire i sent him the fire police report . My car clearly had a recall this is ridiculous and not fair Do You think i did this on purpose expecting something back from these greedy not caring people in the world today lol yeah right . i loved my car was satisfied and had no issues until this one complete horrific incident that i almost got locked in and could of got injured or died. I was working and paying for my car i do not expect anything from anyone for free and that is why all the VW customer satisfaction guarantee literature i have read is of course just a bunch of sound good tell the customers what they want to hear and of course yeah Of coursr to good to be true !!!!
-The front right passenger electrical system that contains the wiring in order for the front headlight and front high beam to function properly suddenly started a short circuit and caused the front passenger light system wiring to catch fire to that part and the parts that surround it. The car is available for inspection at any time. -My safety was put at risk because my vehicle caught fire in a matter of seconds and spread so fast that it was impossible to stop the fire without requesting help of the Miami Gardens Fire Department that arrived on the scene as fast as they could a few minutes later. Other vehicles waiting at the traffic light were also put at risk because of the fire, smoke, and the hazardous wastes that could've possibly led to an explosion from the fire spreading over the whole right side of the engine. -The problem hasn't been reproduced or confirmed by a dealer; however, I do have a police report that states that the Miami Gardens Fire Department confirmed it was an electrical problem that started the fire and the severity of the damage that they believed was a total loss. The vehicle fire was able to be put out once the Miami Dade Fire Rescue got there and managed to stop the fire. The police officer inspected the vehicle once the fire was extinguished and was able to write the police report and gave me the police case #. -There was one warning light on on the driver dashboard that had appeared a week prior to the vehicle catching fire and it was that the front headlight bulb was not working and had to be replaced.
I got this vehicle at 36,000 miles and I have put 23,000 on it in one year. There have been no warning messages. I was in idle and my RPMs started jumping I put it in reverse ( jumping stopped) , then drive to have the vehicle get a mile or two down the road and completely die. I was rear ended . Got it into a repair shop to be told by a certified mechanic it was throwing codes for the camshaft as well as needing an evap purge at just under 60,000 miles.
This driver has been quoted for a new transmission by VW. There is an existing recall for 2013-2015 Jetta hybrids for the same symptoms as listed below. The issue was preceded by a check engine light and a service hybrid system light and inconsistent braking force that would often pose a system risk as regenerative braking would often stop working forcing the driver to quickly apply more pressure unexpectedly (almost resulting in front end accidents). Now , the car is jerky while stopping and still unpredictable in its application of brake force. When taking off from lights, occasionally the transmission will stop providing power from the hybrid system to the wheels forcing driver to stop and restart the car in the intersection resulting in near accidents. The car’s gas engine often will fail to start while driving resulting in a loss of power when the car’s hybrid battery is depleted. The driver has had to pull over to stop and restart the car. Failure to start often happens on first startup as well. The car will no longer remain in electric mode due to this issue and often cycles the engine on and off many times while sitting at red lights.
Unable to turn car off and remove key while ignition is in park. Cause the car to continue to run while trying to wiggle key out. Unable to remove key after moving steering wheel back and forth, placing care in neutral will not help and placing the care back in park does not fix the issue. This seems to be a known common issue and proposes a safety issue if driver is unable to turn care off. I’ve had this experience at 9pm during a time where no mechanical help is accessible. Major safety issue of leaving a care running idle for extended period of time. Issue definitely needs to be addressed
There was no incident. Engine light came on. EVAP EMISSION CONTROL SYSTEM Current Engine Control module software does not always allow the N80 valve to close completely so seems like there is a small leak detected
Driver side strut spring snapped. Car became undrivable and pulled to the left, body is very close to tire and spring could cause tire to blow out . Spring is rusted from the inside out Car is at dealership for repairs no warning at all just a rattle then a loud snap
My car has started not letting me remove my key from the ignition i cannot turn off my car! I have seen mulitple complaints about this issue with these cars and i dont understand why theres not a recall for it I will have to pay $900 to get a new ignition switch and ignition lock for something that is a known issue!! I should not have to pay that when all these complaints have been made for the same issue
Data synced from NHTSA on May 4, 2026