2019 Volkswagen Jetta

While driving, the vehicle suddenly shut off without warning. The engine lost power and multiple dashboard warning lights illuminated. The vehicle then displayed a malfunction related to the transmission, with the park (“P”) indicator blinking, and the vehicle would not shift out of park. The failure appears to be related to an electrical or ignition system issue, possibly the ignition switch. This created a significant safety risk as the vehicle lost power while in motion, increasing the risk of a crash. Prior to the failure, the only warning observed was a check engine light. No other warning messages were present before the incident. The problem has been confirmed by an independent mechanic/contractor. The failed component is available for inspection upon request. This issue appears consistent with known ignition switch/electrical failures reported in similar vehicles

The vehicle is sluggish while driving as if trying to pick up speed as if it is not shifting into the next gear. The other day while making a hard left turn, the vehicle stalled and when picking up speed continued to stall and struggled to gain power. When looking under the hood when it was safe to stop, there was smoke. Thank you.

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 50 MPH, there was an abnormally loud sound coming from the vehicle. Upon further inspection, the sunroof glass panel had shattered. No warning light was illuminated. The vehicle was taken to a local dealer; however, the failure was not identified, and the vehicle was left for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 76,888.

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 30 MPH, there was a loud explosion, and the sunroof exploded. There was no impact that would have caused the sunroof to shatter. The contact sustained ear injuries, and medical attention was needed. The vehicle was pulled over to the side of the road, and the vehicle was inspected. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 220,000.

VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shuts down endangering both myself and my passengers who are often my [XXX] and [XXX] grandchildren . No warning lamps. the car both stumbles and stops while driving and at stop signs and traffic lights. I repeatedly have taken it to my dealer (Elgin IL VW) they have been unable to determine the fault and fix it. This has been going on since June 2026 and progressively worsened. The most recent incident was on the afternoon of 19 June 2026. The “fixes’ so far have included bith replacing the fuel taknk fuel pump and today a part of the fuel feed system. It’s still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 20 MPH, the accelerator pedal was depressed, and the vehicle lost automotive power intermittently, and the vehicle shuddered abnormally. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the cause of the failure was unknown. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 141,000.

I was driving when I heard a loud "bang" over my head. I was terrified and swerved because I was startled. This put me at risk of hitting a vehicle in the lane next to me and injuring myself or others. There were no warning lights or anything to indicate what happened and no cars within 100 feet of me in the front. When I got to my destination I looked to find any visible damage to my car but nothing seemed to stick out at first. Eventually I saw spidering of the glass panel between my factory windshield and sunroof without any point of impact. I took my vehicle to the dealer and they inspected it and tried to gaslight me that it was from impact. There is no impact point. There is separation/lifting of the panel at the seems. I was told they would not replace it since their corporate stated that the claim was "denied since it was due to impact" based off of some dealer photos that were submitted for their review. When I spoke to the service person on the phone he indicated he had heard of this happening before but when I was in person the manager tried to gaslight me that it was due to impact and not spontaneous even though there are tons of documented cases of this happening.

It will not take fuel. I try very slowly to put fuel in it and it keeps shutting off at the pump. I took it to the VW Dealership and they said it was a stuck valve in the tank. That I would need a new gas tank and wanted to charge me $2000 to fix it. I took it to another place and they said it was a venting problem. They put a camera down in the tank and pushed the stick valve open and it wasn’t stuck as much as it had pressure built up in the tank from not getting holding the valve shut. I’m not sure what to do. I don’t know if it’s a stuck valve or a venting problem.

When engaging the gas pedal, it broke off during travel, requiring a need to pull over. Gas pedal is entirely plastic and contains no metal parts.

While I was driving on the highway, the EPC light came on and the car began to lose power. It went into "limp" mode and lost all oil. I had it diagnosed at VW Carlock North Nashville. They told me the "exhaust camshaft cover bolts backed themselves out causing oil to get into timing belt and make belt swell causing it to lose tension and sheer timing belt, must replace timing belt, timing belt tensioner, timing belt idle pulley, exhaust camshaft cover bolts." This is barely out of warranty and the car has 46,000 miles. Why would the camshaft cover bolts simply come out? This is extremely dangerous, and the cost to repair it will exceed $3000. I am beyond frustrated.

On the dashboard there’s an message saying “Error: Steering Lock” and it won’t let me turn on the car.

Miles on car 79,000 December 1, 2025 Car started to slow down while driving on bay bridge, San Francisco speed went suddenly from 55 miles an hour to 30 miles and hour Lights went off EPC and RPM maximum was showing on dashboard. Car suddenly started running at 25 to 35 miles an hour while driving on the highway. I was at risk of getting hit by another vehicle since everyone else was driving at 55 and 65 miles an hour on the highway. I was Unable to drive to the mechanic or dealer and requested a towing company to take it to the dealer Important facts to add Transmission was replaced with only 50 thousand miles (2 years after bought from the dealer) On Feb 2025 Car was making noises and showing EPC light and RPM maximum. Car taken to dealer and dealer said that EVAP line was lose and fell from designated connection. Per dealer findings The Engine needs to be replaced at 79,000 miles The car was bought in December 2021 with 22,678 miles. In my opinion the car was sold defective and required two major repairs with less than 79,000 miles

Powered sunroof exploded while driving. Contacted Volkswagen and explained the issue to no avail. Also contacted local glass repair business that said they have replaced 3 sunroofs on the same vehicle for the same issue

The panoramic sunroof randomly shattered while driving. Nothing hit it, and it wasnt opened or cracked.

Initial call out for oil change and investigation of oil consumption and knocking from engine. Upon examination in person the timing cover was found to be heavily leaking and had pools of oil around the valleys that surround it. further examination if taking the cover off revealed metal shavings and debris caked all around the interior of the cover and deep inside the engine and oil in areas where there should not be. Even further investigations revealed that one of the bolts on the cam gear was missing and after researching it was found that this is a common issue/failure found on many of the 1.4tsi engines but is not widespread enough to form a recall as of yet. Many reports state very similar issues of the cam gear/phaser bolts becoming loose and falling down into the engine causing catastrophic failure and metal shavings/debris/fragments inside the engine. I paid nearly 18k$ just to drive the car about 10k miles and still owe 6300$ on the vehicle. This has completely turned my life upside down. Now I have no job, no way to take car of my elderly mom and barely able to take care of myself now that my engine has almost completed failed, if continued to drive the way it is, it may catch fire/explode. Im going to have a professional try to fix this issue but its going to cost more than I have. VWOA refused to help in any way since the vehicle is out of warranty. Vehicle is at 62388 in miles. I noticed the engine knocking while in a McDonald's drive thru i was about 800 miles until oil change was needed. So I took it home to check oil and it was extremely low.

There is a recall for certain VW models because the key may be removed when the vehicle is not in Park position. There is an issue with the micro switch mechanism, resulting in an error code. There is a wide recall for many models, except the 2019 Jetta. My dealer confirmed this is the SAME issue as the recall, but my car is not listed under it. The recall should be expanded for other models. Compliance Recall 37L5 – Shift Lever Micro Switch What vehicles are included in Compliance Recall 37L5? Certain 2015-2018 model year Volkswagen Golf and Golf SportWagen vehicles. What is the concern for Compliance Recall 37L5? Over time, a build-up of silicate on the shift lever micro switch contacts can make it possible to remove the key from the ignition switch without the shift lever being in the "P" Park position. This makes the vehicle noncompliant with 49 CFR 571.114 Standard No. 114 Theft protection and rollaway prevention. If the ignition key is removed without the shift lever being in the "P" Park position, there is a risk that the vehicle may roll away, resulting in a crash that could injure people and damage property. What is the repair for Compliance Recall 37L5? When parts become available, dealers will install an additional switch and circuit board.The recall repair will be FREE.

Exhaust camshaft actuator oil cap bolts loosen and fall out and could cause engine failure. Volkswagen has issued a service bulletin for this problem but not a recall.

The contact owns a 2019 Volkswagen Jetta. The contact stated that while the vehicle was parked and being refueled, fuel was pouring out onto the ground. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel tank failure. The contact was informed that the fuel tank, charcoal canister, and the EVAP purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not under recall. The failure mileage was approximately 85,000. The VIN was unavailable.

Subject: Request for Recall Consideration – Ignition Switch Failure in Volkswagen Jetta I am writing to formally report a serious safety issue I experienced with my vehicle and to request that it be considered for inclusion in the existing recall related to ignition switch failures. On [XXX] while driving my Volkswagen Jetta, the vehicle suddenly experienced an ignition switch failure. This caused the engine to shut down abruptly, along with the loss of all dashboard power and controls, while the vehicle was in motion. An error message clearly indicated "Ignition Switch Failed." I immediately contacted Camelback Volkswagen and reported the incident. I was advised to bring the vehicle in for inspection. I brought the car to the dealership on September 8, 2025, and after inspection, they confirmed that the ignition switch was malfunctioning. The faulty part was subsequently replaced, and I paid for the repair out of pocket. During my visit, I mentioned the known recall for ignition switch failures affecting the same model vehicles. However, I was informed that my Vehicle Identification Number (VIN) is not currently included in the recall. Despite this, the issue I experienced matches the recall description both in nature and severity. Given the serious safety implications of an ignition switch failure while the vehicle is in motion, I respectfully request the following: Re-evaluate the recall scope to include vehicles like mine. Investigate whether other vehicles with the same ignition switch part number or serial are affected. Consider reimbursing the amount paid toward the repair charges, as this issue aligns with an existing known recall. I believe this is a legitimate safety concern that warrants immediate attention and formal investigation. Thank you for your time and consideration. I have attached the service report along with the paid receipt for your review and records. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went to leave my workplace and got into my car with a message of “Only Exit Vehicle in a P Position. Please Service Vehicle”. I turned off my vehicle and restarted it and the message went away The next morning I got in my vehicle and the same message came back. Leaving my workplace it shut itself off again I found that this year and model has been affected by a recall for that same issue before, but my VIN was not included in that recall order