Volkswagen · Jetta · 2023
2023 Volkswagen Jetta
0
Recalls
36
Complaints
5/5
Safety Rating
The 2023 Volkswagen Jetta has no recalls and 36 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: service brakes (7 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2023 Volkswagen Jetta page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is service brakes with 7 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2023 Volkswagen Jetta currently shows no active NHTSA recalls listed on this page and 36 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are service brakes (7), engine (6), unknown or other (4).
- Vehicle
- 2023 Volkswagen Jetta
- Recalls
- 0
- Complaints
- 36
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
13.0% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Optional
Owner Complaints
36 totalUNKNOWN OR OTHER
Mar 21, 2026
I was on the highway when it sounded like an explosion happened in my car. My sunroof shattered without any debris hitting it. It was 55 degrees, so no extreme temperatures, sunny, I was not behind a truck or under a bridge or around any construction. I wasn't able to pull over f...
Preview excerpt
SUSPENSION
Feb 7, 2026
I have brought my car into my dealership 3 times now for the same problem (a creaking noise in the suspension system) The first time they replaced the parts that I suppose they couldn’t replicate easily see needed replacing, the suspension boot, mounting, and nuts and bolts. For ...
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ENGINE
Aug 25, 2025
My 2023 vehicle has needed coolant topped off every 5-10K miles. This appears to be a very common occurrence for several owners however dealerships are just telling folks to top off as it's due to evaporation (it's a closed system and shouldn't evaporate). It is due to a faulty...
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ELECTRICAL SYSTEM
Jul 15, 2025
The SOS Module has failed three times over 24 months of ownership. Each time, the dealer replaced the module and the faults comes back. This failure means I cannot contact VW for help in case of accident or breakdown. Part number: SWA-035-283-D
ENGINE
May 1, 2025
While driving home from work (I travel with the railroad weekly) on Thursday, [XXX], I had my vehicle set on cruise control going west on [XXX] in TN. Out of nowhere, my engine overheated and I lost my coolant. Upon pulling over, I observed no trail of coolant and nothing leaking...
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SERVICE BRAKES
Apr 9, 2025
Rear brakes worn prematurely with only 16k miles on a brand new purchased 2023 VW Jetta. Dealer said, VW will not replace until the brakes at 2mm and the warranty will expire next month and I will end up paying for it out of my pocket.
ENGINE
Mar 14, 2025
Coolant reservoir keeps getting empty every 1000 miles. Similar issue as reported under [XXX] nhtsaId=11613107 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES
Jan 13, 2025
The rear brake calipers are not fully opening, causing the pads to drag on the rotors. The dealership has replaced the pads per instructions from VW Engineering; however, per the dealership, they state that it's a software problem causing the calipers to drag against the rotors a...
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SERVICE BRAKES
Jan 3, 2025
Rear brake pads wore out quick
UNKNOWN OR OTHER
Dec 16, 2024
SOS Emergency Call Function Error. One yellow warning light on left bottom side of the dashboard and “Emergency call function! Service vehicle” on the right side bottom.
Showing 10 recent complaints from 36 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Volkswagen models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Volkswagen Jetta Years
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Frequently Asked Questions
How many recalls does the 2023 Volkswagen Jetta have?
The 2023 Volkswagen Jetta has 0 recalls recorded by NHTSA.
How many complaints have been filed for the 2023 Volkswagen Jetta?
NHTSA has received 36 owner-reported complaints for the 2023 Volkswagen Jetta.
What is the NHTSA safety rating for the 2023 Volkswagen Jetta?
The 2023 Volkswagen Jetta received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2023 Volkswagen Jetta?
The most commonly reported complaint categories for the 2023 Volkswagen Jetta are service brakes (7 reports), engine (6 reports), unknown or other (4 reports).
Does the 2023 Volkswagen Jetta have any recalls?
NHTSA does not currently list any recalls on record for the 2023 Volkswagen Jetta. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.