2014 Volkswagen Passat Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 12/21/16*LJ UPDATED 12/22/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BATTERY LIGHT CAME ON. THEN HEADLIGHTS BEGAN TO DARKEN,POWER STEERING FAILED, ABS BRAKE LIGHT WARNING CAME ON, AIRBAG WARNING LIGHT CAME ON, TPMS LIGHT CAME ON, LOW FUEL LIGHT CAME ON, ENGINE BECAME SLUGGISH WITH LITTLE ACCELERATION, SPEEDOMETER WENT OUT AND ALL LIGHTS IN CAR WENT OUT. I COULD BARELY CONTROL, MOVE OR TURN CAR. THIS HAPPENED AFTER MY 40K MILE SERVICE 4 DAYS AGO. EVERYTHING CHECKED OUT FINE AT THAT TIME.

TAKATA RECALL. THIS VEHICLE IS FOR SALE AT A DEALERSHIP AND THE AIRBAG INFLATOR HAS NOT BEEN REPLACED YET. IT HAS BEEN SEVERAL MONTHS THAT THE DEALERSHIP IS WAITING FOR THE AIRBAG PARTS SO THE DEALER CAN REPLACE THE AIRBAG ON THE DRIVERS SIDE. I WAS INTERESTED IN PURCHASING THE CAR UNTIL I FOUND OUT ABOUT THE TAKATA RECALL AND THE AIRBAG HAS NOT BEEN REPLACED. ACCORDING TO YOUR NHSTA STATEMENT, THE AIRBAG SHOULD BE REPLACED IN A TIMELY MANNER. THE SEATTLE DEALERSHIP IS STILL WAITING TO REPLACE THE AIRBAG WHICH MEANS IT IS NOT BEING REPLACED TIMELY. THEY HAD NO EXPECTED DATE FOR A NEW AIRBAG TO COME IN FOR REPLACEMENT.

TODAY I RECEIVED AN "IMPORTANT SAFETY RECALL" FROM VOLKSWAGEN OF AMERICA INFORMING ME THAT MY VEHICLE IS THE SUBJECT OF SAFETY RECALL 23T3 - NHTSA: 16V171 RELATING TO IMPROPERLY ASSEMBLED WIRE SEALS WHICH CAN CAUSE THE MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE. SINCE THE MIL HAS RECENTLY ILLUMINATED IN MY VEHICLE I CONTACTED NAPLES VOLKSWAGEN IN NAPLES, FLORIDA TO HAVE MY VEHICLE INSPECTED/REPAIRED PER THE SAFETY RECALL. I WAS INFORMED BY THE SERVICE WRITER, CHARLES, THAT I WOULD BE CHARGED $128.00 TO DIAGNOSE THE PROBLEM. I THOUGHT THAT THE MANUFACTURER IS RESPONSIBLE FOR REPAIRING VEHICLES WHICH ARE SUBJECT TO A SAFETY RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE TECHNICIAN INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS SENT A SAFETY RECALL NOTICE 69M9 FOR TAKATA SDI DRIVER FRONTAL AIRBAG IN APRIL OF 2016; AS OF 9/16/16 THERE IS NO REMEDY AVAILABLE FOR THIS RECALL. I DRIVE MY CAR EVERYDAY WITH TWO LITTLE CHILDREN. I AM OUTRAGED THAT I HAVE TO HOPE FOR THE BEST. OTHER MANUFACTURERS HAVE MANAGED GET PARTS TO FIX THIS ISSUE ON OTHER VEHICLES. WHY NOT VW?

TAKATA RECALL- I RECEIVED A RECALL NOTICE IN APRIL 2016. I WENT TO THE DEALER AT THAT TIME AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. I CALLED AGAIN AND WAS TOLD THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AFTER JULY 11, 2016. I JUST RETURNED FROM THE DEALER, WHERE THEY TOLD ME THAT THEY STILL DO NOT HAVE THE PARTS. THE RECALL NOTICE STATES THAT AN INFLATOR RUPTURE CAN RESULT IN SERIOUS INJURY OR DEATH. THE VOLKSWAGEN DEALER, VOLKSWAGEN OF MURRIETA (CALIFORNIA), REFUSED TO PROVIDE A RENTAL CAR FOR USE UNTIL THE DEFECT IS REPAIRED.

WHEN I GOT PASSAT SE I DID RESEARCH AND I THOUGHT IT WAS A SAFE CAR. MY FIRST PRIORITY TO LEASE A CAR WAS SAFETY. ON APRIL 2016 I GOT A LETTER FROM VW THAT AIRBAG ON FRONT IS NOT SAFE AND IT MAY CAUSES SERIOUS INJURY OR DEATH. IT BEEN ALMOST 10 MONTHS AND STILL THERE IS NO WORDS ON WHEN IT WILL BE FIX. WHAT IS GOING TO HAPPEN IF I GET IN ACCIDENT AND DIE? WHO WOULD FULFILL MY PLACE FOR MY KIDS? I WANT TO CHANGE THE CAR OR HAVE VW BUY MY CAR BACK. I WANT TO LIVE WITH MY FAMILY NOT DIE. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED RIGHT AWAY. I GOT IN ACCIDENTAND THE FRONT AIRBAG DID NOT OPEN UP

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A PARKED VEHICLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL - I WANT TO BE ABLE TO EXCHANGE OUT OF MY LEASE WITH VW CREDIT INTO A NEWER 2016 VW THAT IS NOT PART OF THIS RECALL. VW IS DENYING MY REQUEST AND SAYING MY LEASE IS NOT NEGOTIABLE. HOWEVER, ON PAGE 2 UNDER EARLY TERMINATION LIABILITY", IT CLEARLY STATES I AM ABLE TO GET OUT OF MY LEASE IF THERE IS "IRREPARABLE DAMAGE" (THIS IS THE RECALL THAT HAS NO REMEDY} MY 2014 PASSAT WAS HIT ON THE 101 FREEWAY AT 55 MPH AND THANKFULLY I WAS NOT INJURED. AFTER TWO MONTHS IN THE REPAIR SHOP, THEY ALMOST TOTALED IT, BUT DID NOT. THEN, I NOTED THE RECALL AS WELL ON THE 2014 VW> I DO NOT FEEL SAFE DRIVING THIS CAR AND DO NOT WANT TO CONTINUE TO DRIVE IT KNOWING THE NEXT TIME I COULD DIE DUE TO AIRBAG INFLATING. PLEASE ADDRESS THIS WITH VW CREDIT AND GROUP OF AMERICA.

WHEN WILL THE AIR BAG BE FIXED FROM VOLKSWAGEN.. NO WORD .. DO NOT FEEL COMFORTABLE KNOWING THIS ISSUE HAS NOT BEEN RESOLVED..

A RECALL FOR THE FRONT DRIVER AIRBAG INFLATOR HAS BEEN RECALLED ON MY VEHICLE. THE RECALL WAS POSTED ON FEBRUARY OF 2016 HAS THE MANUFACTURER HAS NOT PROVIDED A REMEDY AS OF NOW. DUE TO THIS I AM NOT ABLE TO OBTAIN A CITY INSPECTION REQUIRED FOR MY VEHICLE WHICH IN TURN I AM NOT ABLE TO WORK. WHEN I PURCHASED THE VEHICLE THE VW DEALER TOLD ME THE RECALL WAS FIXED PRIOR TO ME PURCHASING THE VEHICLE. I AM REQUESTING A REMEDY FOR THIS SAFETY ISSUE IMMEDIATELY OR THE MANUFACTURER TO REPLACE MY VEHICLE THAT IS SAFE FOR ME TO DRIVE.

I OWN A VW PASSAT TDI 2014 AND JUST BEFORE I TOOK IN FOR IT'S 40000 MILE CHECK UP THE CHECK ENGINE LIGHT SHOWED UP. THEY TELL ME IT'S THE ADBLUE HEATER THAT IS AT FAULT. IT SEEMS THIS IS A VERY FREQUENT PROBLEM WITH TDI OWNERS. IT'S ALSO A +$1000 FIX. AFTER SOME RESEARCH IT SEEMS YOUR AGENCY HAS HAD HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. HOW MANY HAVE TO COMPLAIN UNTIL YOUR AGENCY STEPS IN AND MAKES THIS AN ISSUE TO VW OF AMERICA? THEY HAVE NO INTEREST IN FIXING THIS PROBLEM AND OFFERING OWNERS SOME RELIEF. WELL AS LONG AS IT DOESN'T AFFECT MY MILEAGE I COULD CARE LESS. THE BALLS IN YOUR COURT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS PRESSED BUT FAILED TO OPERATE, IN ADDITION TO OTHER BUTTONS ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 10/13/16*LJ

TOOK OUR 2014 PASSAT TDI IN FOR A CHECK ENGINE LIGHT ON 7/18/16 AFTER TESTING A FAULT CODE OF P2196 INDICATED AN 02 SENSOR WAS FAULTY. NEGOTIATED TO $300 TO REPAIR/REPLACE UNIT. PICKED UP VEHICLE ON 7/21/16 AFTER REPAIR WAS MADE. ON 8/3/16 CHECK ENGINE LIGHT AGAIN CAME ON. RETURNED TO DEALER AND THEY INDICATE THAT THE ADBLUE HEATER ELEMENT WAS FAULTY. RECOMMEND REPLACING AT A COST OF CLOSE TO $1,000.00. SINCE THIS IS PART OF THE EMISSIONS ISSUE WE FEEL THAT THIS SHOULD BE COVERED UNDER ANY AND ALL WARRANTY. THE VEHICLE HAS 48,875 MILES ON IT AND IS ONLY 2 1/2 YEARS OLD.

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO BEING UNCOMFORTABLE DRIVING VEHICLE DUE TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL, CONSUMER STATES WANTS TO BE RELEASED WITHOUT PENALTY FROM LEASE AGREEMENT. *SMD

TAKATA RECALL I RECEIVED NOTICE CONCERNING A RECALL ON THE AIRBAG FOR MY VEHICLE BUT WHEN I CALLED VW SERVICE SEVERAL TIMES, I WAS INFORMED THAT THE REPLACEMENT PART HAS NOT BEEN MADE AVAILABLE. MY CONCERN IS, IF I OR MY DAUGHTER OR HUSBAND WAS TO GET INTO AN ACCIDENT WHILE DRIVING THE CAR AND THE AIRBAG DEPLOYS, SEVERELY INJURING OR KILLING MY FAMILY, INSTEAD OF THE AIRBAG SAVING THEM, I'M GOING TO FILE AGAINST VW. BECAUSE VW DECIDED TO WAIT AND DO THEIR OWN INVESTIGATION. I'M WORRIED AND I WILL BE RETURNING THE CAR IF THIS MATTER IS NOT RESOLVED IMMEDIATELY

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JUST UNDER 80,000 MILES ON CAR. TDI DIESEL ENGINE. HIGH PRESSURE DIESEL PUMP FAILED WITHOUT WARNING. ENGINE STALLED IMMEDIATELY. LUCKILY I WAS NOT IN HEAVY TRAFIC AT THE TIME AND WAS ABLE TO COAST TO SHOULDER OF ROAD. I WAS JUST TURNING RIGHT ONTO 4 LANE DIVIDED ROAD FROM BUSSINES PARKING LOT. ENGINE STALLED MID TURN.

I WAS INFORMED BY VOLKSWAGEN THAT MY CAR HAD BEEN LISTED AS A RECALL FOR THE AIRBAGS DEFECT. I WAS TOLD THAT THERE WAS NO FIX FOR THE ISSUE AT THE PRESENT BUT THEN RECEIVED A LETTER SAYING I WAS ELIGIBLE FOR AN UPGRADE. WHEN I WENT TO THE DEALERSHIP TO INQUIRE, THEY INFORMED ME THAT I WAS ELIGIBLE FOR THE UPGRADE, TRADE UP BUT WOULD HAVE TO MAKE A DOWNPAYMENT. I WAS TOLD VW COULD NOT REPLACE THE AIRBAG WITHOUT HAVING TO REPLACE THE ENTIRE STEERING WHEEL, SO THEY WERE OFFERING THE TRADE UP. BUT THEY COULD NOT DO ANYTHING FOR ME WITHOUT ME PUTTING MORE MONEY DOWN.

CLOCK SPRING ISSUES . VW STATED TO ME THAT MY CAR WAS NOT UNDER RECALL FOR THE CLOCK SPRING .THEY FIXED IT IN JUNE 2016 . IT BROKE AGAIN JUNE 2017 AND WAS REPLACED. IT BROKE AGAIN IN JAN 2018 AND WAS REPLACED 7 WEEKS LATER BROKE AGAIN. IT IS IN NEED OF BEING REPLACED NOW WHICH WILL BE THE 5TH CLOCK SPRING TO BE PUT IN TH CAR. THE AIRBAG LIGHT IS ON HORN DOES NOT WORK NOR ANYTHING ON THE STEERING WHEEL DUE TO THE BROKEN CLOCK SPRING . I AM THE ORIGINAL OWNER AND THE CAR IS PAID FOR BUT I CANT USE IT SAFELY AND CAN'T SELL IT WITH THESE ISSUES THAT VW WILL NOT FIX. VW CORPORATE OFFICES INVESTIGATED DETERMINED THAT IT INFACT WAS BROKEN AND SAID THEY WOULD PAY FOR MY LAST PART? BUT THAT IS OUT OF THE WARRANTY. THE FIRST REPAIR WAS AT 44,000 MILES . THE ISSUE IS THAT VW NEVER ADDRESSED WHY THEY KEEP BREAKING AND REPLACING THEM DOES NOT CORRECT THE PROBLEM

TAKATA RECALL MY VEHICLE IS ON THE RECALL LIST FOR THE DRIVER SIDE TAKATA AIR BAG RECALL. VOLKSWAGON NEVER CONTACTED US ABOUT IT, THAT WE WERE DRIVING A CAR WITH THE FAULTY AIR BAG, VOLKSWAGON DID INSTRUCT THEIR DEALERS TO NOT SELL THE 2012-2014 PASSATS AND HAD THEM REMOVE THEM FROM THEIR LOTS, BUT ARE OK WITH THEIR CUSTOMERS DRIVING THEM. I CONTACTED VW, TO OPT OUT OF MY LEASE EARLY WITH NO PENALTY, I ONLY HAVE 6 MONTHS LEFT ON MY LEASE. BUT THEY REFUSED IT. I AM APPALLED MY FAMILY'S SAFETY IS NOT A CONCERN FROM THIS COMPANY. WEREN'T THEY SUPPOSED TO NOTIFY THEIR CUSTOMERS WITH A WRITTEN LETTER? THERE IS NO FIX FOR THE PROBLEM, I UNDERSTAND THAT, BUT THEY AREN'T EVEN TRYING TO EASE THE FEARS OR INFORM THEIR CUSTOMERS OF THE POTENTIAL HAZARDS OF DRIVING THESE VEHICLES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/04/16*LJ

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE HEADLAMP WAS OUT. THE CONTACT REPLACED THE HEADLIGHT AND THE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER DENIED THE BUY BACK REQUEST AND REFUSED TO PROVIDE A LOANER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. HI I RECEIVED A LETTER IN THE MAIL ABOUT THE TAKATA RECALL. AFTER DESCRIBING THE DEFECT, IT SAYS THERE ARE NOT PARTS FOR THIS SAFETY DEFECT. I CALLED VW AND TOLD THEM I'D LIKE TO TURN THE VEHICLE IF THEY CANNOT REPAIR IT PROMPTLY. VW SAID THEY DO NOT HAVE PARTS AND ARE NOT SURE WHEN THEY WILL HAVE THEM. THEY SUBMITTED MY REQUEST FOR A VEHICLE BUY BACK FOR INTERNAL REVIEW AND THEN DENIED IT WITHOUT EXPLAINING WHY. I REQUESTED A REPORT OUTLINING WHY THEY REJECTED MY REQUEST AND VW SAID THEY WOULD NOT PROVIDE THAT INFORMATION. I ASKED THEM TO PROVIDE ME WITH A WRITTEN NOTICE SAYING THEY WOULD NOT PROVIDE ME WITH THE INFORMATION RELATED TO MY REJECTED CLAIM, AND THEY SAID THEY WOULD NOT DO THAT IN WRITING. VW TOLD ME THAT MY ONLY OPTION WOULD BE TO "SEEK SOMETHING OUTSIDE OF VW." THE REPS SAID THAT THE CARS ARE SAFE TO DRIVE AND THAT I SHOULD NOT BE CONCERNED. I EXPLAINED THAT I HAD READ THAT 10 PEOPLE HAVE BEEN KILLED AND THAT I WOULD LIKE TO AVOID BEING NUMBER 11. THEY RESPONDED THAT I WOULD HAVE TO WAIT UNTIL THE WARRANTY REPAIR IS MADE EVEN THOUGH THEY HAVE NO IDEA WHEN THAT WILL BE. I HAVE LOST ALL FAITH IN THE CAR AND THE COMPANY. MY CONFIDENCE IN THIS CAR IS COMPLETELY SHAKEN AND I AM FEARFUL OF DRIVING IT. I WOULD LIKE TO HAVE THEM REPURCHASE THE VEHICLE OR AT LEAST PROVIDE ME WITH A SAFE RENTAL CAR UNTIL THEY CAN REPLACE THE AIRBAG. YOUR HELP IN OBTAINING REDRESS TO THIS ISSUE WOULD BE GREATLY APPRECIATED.

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LINE ODORS AND AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED A RECALL LETTER REGARDING A FUEL PROBLEM, TWO WEEKS LATER. ALSO, THE PARTS FOR THE AIR BAG WERE NOT AVAILABLE. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 07/06/16.8JB

TAKATA AIR BAG RECALL WE WERE INFORMED ON MAY 20, 2016 ABOUT THE KNOWN RECALL FOR THE TAKATA AIRBAG FOR OUR CAR BY OUR SERVICE TECHNICIAN AT THE VOLKSWAGEN DEALERSHIP. IT IS NOVEMBER 6, 2016 AND WE HAVE HEARD NOTHING FROM THE MANUFACTURER OR THE DEALERSHIP REGARDING THE SOLUTION TO THE PROBLEM

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEATER STOPPED AND THE WINDOWS FOGGED UP. THE CONTACT CONTINUED DRIVING AND THE HEATER STARTED NORMALLY AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE HEATER WAS ACTIVATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TAKATA RECALL ENGINE CODE FOR MALFUNCTIONING ADBLUE HEATER, REQUIRES NEW ADBLUE TANK $1200 NOT COVERED UNDER WARRANTY. SEARCHING ONLINE, A LOT OF OWNERS HAVING SAME ISSUE. CONSIDERING THEY AREN'T EVEN USING THE SYSTEM, THIS COULD BE THE CAUSE OF PREMATURE FAILURE OF THE DEVICE. I FEEL THIS SHOULD BE REPLACED AS PART OF THE EMISSIONS RECALL.

I RECEIVED A TAKATA SII DRIVER FRONTAL AIRBAG RECALL NOTICE INDICATING THE THE DRIVER AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHICH MAY RESULT IN SERIOUS INJURY OR DEATH. VWOA DOES NOT HAVE A SOLUTION OR A REPLACEMENT PART FOR AFFECTED CARS. I CONTACTED MY LOCAL DEALERSHIP (SANTA BARBARA VW) AND SPOKE TO THE SERVICE MANAGER, STEVE ROSS ABOUT PROVIDING A LOANER VEHICLE FREE OF CHARGE UNTIL THE RECALL WAS RESOLVED. THE SERVICE MANAGER REFUSED TO PROVIDE ME A LOANER AND TOLD ME TO CALL VW CUSTOMER SERVICE. I SPOKE TO EUGENE (5/18/16) @ VW CUSTOMER SERVICE REQUESTING A COMPLIMENTARY LOANER (HONDA IS PROVIDING COMPLIMENTARY LOANERS) AND HE WAS NOT ABLE TO ASSIST ME. WHEN I ASKED TO PROVIDE EVIDENCE TO SUPPORT THAT THE RECALLED TAKATA AIRBAG IN MY 2014 VW PASSAT WAS SAFE EUGENE AT CUSTOMER CARE WAS NOT ABLE TO CONFIRM (ASKED HIM REPEATEDLY) THAT THE RECALLED AIRBAG IN MY VEHICLE WAS SAFE EVEN AFTER I RECITED LINE BY LINE, THAT THE RECALL LETTER INDICATES THAT THE TAKATA AIRBAG REPRESENTS A SAFETY HAZARD. I RESPECTFULLY REQUEST THAT MY LOCAL DEALER PROVIDE ME WITH A SUITABLE LOANER UNTIL THIS ISSUE IS RECTIFIED AS IT REPRESENTS A CLEAR AND PRESENT SAFETY HAZARD.

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS. I JUST RECEIVED MY RECALL NOTICE FROM VW AND HERE WE GO AGAIN WITH VW. I HAVE A 2014 TDI, WHICH IS IN LITIGATION WITH THE EPA, VALUE OF THE CAR HAS PLUMMETED. NOW I HAVE THIS TAKATA DEFECT, WHICH THERE IS NO FIX BY VW YET. ELEVEN PEOPLE HAVE BEEN KILLED AND THEY WANT ME TO CONTINUE TO DRIVE THIS LOADED GUN AND MAKE CAR PAYMENTS. THERE IS NO ERGENCY BY VW BASED ON THE RECALL NOTICE, SINCE NO VW'S HAVE BEEN IN AN ACCIDENT THAT THE TAKATA AIR BAG CAUSED A DEATH PER THEIR LETTER, YET. WHAT IS YOUR LIFE WORTH???? LETS PLAY RUSSIAN ROULETTE. WANT TO PLAY VW? I HAVE A FRIEND THAT HAD A 2014 ACCURA SUV THAT HAD THIS TAKATA INFLATORS AND HER DEALER CALLED HER IN AND MADE A GREAT DEAL ON A 2016, WITH NO MONEY EXCHANGING HANDS, AND KEEPING THE SAME NOTE BALANCE AND PAYMENTS. WHAT A DEALERSHIP!

TAKATA RECALL MY CAR CANNOT BE REPLACED WITH NEW PARTS AS THE PARTS ARE NOT AVAILABLE NOW. HOWEVER, I AM NOT COMFORTABLE TO KEEP DRIVING THE CAR WITH AIRBAG ISSUES. I CONTACTED TO BOTH THE LOCAL DEALER AND VOLKSWAGEN TO SEEK FOR A LONER CAR BEFORE MY CAR GETS FIXED. BUT BOTH THEM REFUSE TO PRIVDE A LONER CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE REQUESTED A LOANER VEHICLE AS WELL AS BEING LET OUT OF MY LEASE DUE TO THE FACT THAT VOLKSWAGEN DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. I FEEL THIS IS UNFAIR TO PUT ME IN A SITUATION WHERE I HAVE TO USE MY OWN DISCRETION TO DRIVE THE VEHICLE, JUST GOING BY THE NOTICE THAT WAS MAILED TO ME. HOW AM I SUPPOSED TO USE MY DISCRETION IF I DON'T KNOW IF MY CAR IS PREFORMING PROPERLY? I HAVE REQUESTED TO BE LET OUT OF MY LEASE AND VOLKSWAGEN HAS DENIED MY REQUEST. I NOW HAVE TO CONTINUE MAKING PAYMENTS FOR A CAR THAT POTENTIALLY SHOULD NOT BE DRIVEN.

TAKATA.

TAKATA RECALL. I AM IN A 3 YEAR VW PASSAT LEASE, AND I CURRENTLY HAVE 16 MONTHS LEFT. I AM MOVING TO THE US VIRGIN ISLANDS AND WANTED TO PURCHASE MY VEHICLE. I CALLED VW CREDIT, THEY TOLD ME I MUST PURCHASE MY VEHICLE THROUGH MY DEALERSHIP. I WENT TO THE DEALERSHIP WHO NOTIFIED ME OF THE TAKATA AIRBAG RECALL (SAID VW CREDIT KNEW AND SHOULD HAVE NOTIFIED ME, BUT THEY FAILED TO DO SO) AND THEY COULD NOT PURCHASE MY VEHICLE NOR COULD THEY HELP SINCE THERE WAS NO REMEDY FOR THE RECALL. THEY OFFERED ME A NEW LEASE WITH A MORE EXPENSIVE CAR, NOT ONE OF EQUAL OR LESSER VALUE. I DECLINED, THE VW DEALERSHIP TOLD ME TO CONTACT VW CREDIT FOR RESOLUTION. I CONTACTED VW CREDIT WHO TOLD ME THERE WAS NOTHING THEY COULD DO AND I MUST CALL VW OF AMERICA. I SPOKE WITH VW OF AMERICA, EXPLAINED MY PREDICAMENT AND WAS ASSIGNED A CASE MANAGER. I EXPLAINED TO THE CASE MANAGER THAT I WAS MOVING TO THE VIRGIN ISLANDS AND NEEDED A NEW VEHICLE SINCE THE ONE I HAD WAS RECALLED AND COULD NOT TAKE MY CURRENT LEASED VEHICLE TO THE USVI. THEY ASKED IF I WANTED TO BUY THE VEHICLE I WAS LEASING, I TOLD THEM NO, AS IT'S UNSAFE, THEY SAID THERE WAS NOTHING THEY COULD DO. I ASKED TO BE RELIEVED OF THE VEHICLE, THEY TOLD ME THEY WOULD NOT RELIEVE ME OF MY VEHICLE SINCE I HAD NOT DRIVEN 36K MILES OR REACHED 3 YEARS, THERE WAS NO PROOF THAT THE VEHICLE WAS UNSAFE AS IT IS "STILL UNDER WARRANTY." I RECEIVED A LETTER SAYING THAT I COULD GO TO MEDIATION WITH THE BBB SINCE VW OF AMERICA DID NOT SOLVE MY PROBLEM. THE BBB TOLD ME I WAS INELIGIBLE FOR THEIR SERVICES BECAUSE IT WAS A RECALL & DIFFERENT CONDITIONS MUST BE MET. I AM BEING FORCED TO DRIVE AN UNSAFE VEHICLE OR TAKE A LOSS OF OVER $4,000. DRIVING IS UNSAFE, BUT I CANNOT AFFORD TO END MY LEASE OR PAY THE $4K PAYOFF QUOTE. I HAVE 16 MONTHS LEFT AND BRINGING MY VEHICLE TO THE USVI ONLY PUTS ME IN MORE DANGER AS THE CLIMATE IS HUMID - SEE NHTSA INFO.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE RECEIVED A RECALL LETTER FROM VW (NHTSA: 16V078, RECALL 69M9) ALERTING THAT OUR CAR CONTAINS A POTENTIALLY LETHAL TAKATA AIRBAG. THE LETTER SAID THAT VW WOULD BE IN TOUCH WHEN REPLACEMENTS WERE AVAILABLE BUT DID NOT SPECIFIC WHEN ANY TIME FRAME OR FINANCIAL REMEDY. MY LOCAL DEALER'S SERVICE CENTER ALSO HAD NO INFORMATION. CUSTOMER SERVICE AT VW WAS UNABLE TO TELL ME IF A FIX WOULD TAKE WEEKS OR YEARS. THIS MEANS I AM LEFT WITH A A CAR THAT IS NOT SAFE TO DRIVE AND NO TIMELY RECOURSE OR EVEN INFORMATION.

TAKATA RECALL. RECEIVED LETTER APRIL 2016 THAT DRIVER'S AIRBAG MIGHT KILL ME IN CASE OF A CRASH. SPOKE TO LIZBETH L. REGION CASE MANAGER, 5/27/16 CASE #160498364. SHE SENT ME LETTER & FOLLOW UP PHONE CALL. I WANTED OUT OF MY LEASE BECAUSE I CAN'T GO ON A TRIP IF I GET IN AN ACCIDENT. RECEIVED ANOTHER CALL AND E-MAIL 6/6/16. I WAS INFORMED OF A DENIAL IN MY REQUEST. I WAS OFFERED NOTHING FOR MY SAFETY SUCH AS A NEW CAR LEASE WITH PROPER AIR BAG EQUIPMENT. ACURA DEALER OFFERED MY FRIEND A LOANER CAR BECAUSE OF THEIR RECALL. I GOT NOTHING!!! SAFETY SHOULD BE A PRIORITY & NOT WAIT FOR A DRIVER TO GET KILLED BEFORE THEY DO SOMETHING FOR THE CONSUMER. THERE SHOULD BE A CLASS ACTION SUIT. THANK YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.