Volkswagen · Tiguan · 2023
1
Recall
55
Complaints
4/5
Safety Rating
The 2023 Volkswagen Tiguan has 1 recall and 55 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: engine (12 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.9% rollover risk in single-vehicle crash
Safety Features
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
When I’m stopped, the car sometimes shuts off. The horn works intermittently. When I start the car, it feels like it’s going to stall. At times, all of the dashboard warning lights come on. Also, when I’m backing out of my driveway with nothing behind me, the car will sometimes automatically brake hard.
The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light unexpectedly illuminated. The failure persisted even after the vehicle had received several oil changes. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that an oil change was completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the valve stem seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,061.
The instrument cluster became blank suddenly and no longer displays any speed, mileage, temperature or any essential information. It is currently available for inspection. This is a safety issue as I don’t have any speedometer reading or any important vehicle information. This issue occurred without warning.
Within 2 minutes into my drive, accelerating from stopped to merging onto a road moving up to about 50mph, the instrument cluster behind the steering wheel (speedometer, fuel gauge, etc) completely turned off and went black for 20 seconds before turning back on. It was only the instrument cluster - the infotainment screen did not turn off. Over the past year or so though, the infotainment center has turned off/reset itself a few times. This is a 3 year old car, nothing like that should be happening and is a serious safety hazard. Researching this online, this appears to be a common issue with 2023 Tiguans, and other years/models.
Oil light continues to come on after about 1,000-1,500 miles after an oil change. This has happen several times now and I have to put oil in it to keep it from ruining the engine. I see hat there have been complaints about this already with these models with excessive oil consumption and even engine failure. This needs to be fixed.
Driving long the interstate in South Carolina, all of a sudden there was a loud explosive sound and a crackling sound accompanied by the loud explosion. It startled me!! I gathered myself and put on hazard lights and got over on the far right lane to pull onto the shoulder of the highway. I thought that a tire or two had blown but was not the case. I got back into the car and started visually looking around to see where the crackling noise was still coming from. I looked up towards my Sunroof and discovered that a large hole in my Sunroof. Fortunately, my sunshade was closed and shield the debris/glass from spraying my face and body. I took the car to the V.W. dealership and explained the infraction to them. They diagnosed the problem and contacted me later that day to let me know that they were sending the request to V.W. corporate to get authorization to repair under warranty. The dealership did not detect any signs of rocks or debris causing the explosion. Corporate denied the dealerships request to repair under warranty. I filed the damaged Sunroof under my auto insurance. Im currently awaiting for the adjuster to inspect the damaged Sunroof that is at the dealership. I feel that Corporate dud not even consider the fact that this could have been an exploding Sunroof...and im sure that they have encountered this defect before. There are articles on-line of others who encountered this problem.
I am submitting this report to express serious concerns regarding my 2023 Volkswagen Tiguan, currently under a lease agreement and serviced exclusively at South Motors Volkswagen in Miami, Florida. The vehicle was originally delivered as a loaner with approximately 1,000 miles and now has 24,000 miles. Since early in the lease, the car has repeatedly displayed low oil warnings, despite being serviced multiple times under 10,000 miles. During my most recent service visit in June 2025, I was charged $9.48 for a minor oil top-off. When I contacted the service advisor afterward, I was advised to purchase 1-OW20 oil myself and manually add it whenever the warning appears, until the next 10,000-mile service interval. Following that advice, I have now purchased two bottles of oil out of pocket—the first cost $12, and the second $42—just to keep the vehicle running between service visits. This additional expense reinforces my concern about excessive oil consumption in a relatively new vehicle and may indicate a mechanical defect. Additionally, the brakes emit a persistent squealing noise, even though the dealership claims the brake pads are at 50% life. The noise affects driving confidence and may signal premature wear or improper installation. Despite these ongoing issues, no repairs have ever been performed under warranty. Each time I’ve taken the vehicle to Volkswagen service, I’ve been told that everything is functioning perfectly and that there is no problem to address. This repeated dismissal of the symptoms is concerning and leaves me without a clear resolution. My lease is scheduled to end in September 2026, but due to the unresolved mechanical concerns and the lack of meaningful support from the dealership, I would like Volkswagen to consider terminating the lease early. This would allow me to obtain a vehicle that does not present these recurring issues and restore my confidence in the brand’s commitment to safety and reliability.
I own a 2023 Volkswagen Tiguan (EA888 2.0L). The Check Engine Light has repeatedly illuminated, and multiple scans show recurring EVAP/emissions and network communication faults: P04F0 (EVAP purge line A performance) and P0451 (fuel tank pressure sensor range/performance), along with U1111 00 (“function limitation due to missing message”) and U1123 00 (“databus error value received”). While drivability may seem normal at times, these faults persist and clear/recur, raising concerns about fuel-vapor containment/emissions compliance and potential intermittent loss or limitation of vehicle electronic systems/driver-assistance functions due to CAN-bus communication errors. I’m reporting this because the condition is ongoing, produces a continual CEL, and may present safety and reliability risks if not addressed by the manufacturer.
I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket . I filed a complaint with the BBB and a represented from the service department called me and said , his boss said they will not work on my car unless I remove my complaint to the BBB . I find this very unethical and a bad customer service representation. This car has been diagnosed unsafe to drive . And even though I have a loaner it is not my car I am paying for . Like I had stated it has been in the shop 4 times and I have not missed a payment even though I have not had my car .The front strut is completely broke , the left one is in bad shape , needs a front end alignment and the front collision warning alert does not work . It has been confirmed these issues are there. They said they were going to take care of it until they noticed I filed a complaint to the BBB.
The wireless phone charger in my 2023 VW Tiguan does not function as intended and consistently fails to charge any phone, regardless of placement, brand, or case. The charging pad repeatedly disconnects, overheats the phone, or never initiates charging at all, making the feature completely unusable. This is a safety concern because it encourages drivers to handle their phones while driving after assuming the vehicle would keep the device charged.
The contact's granddaughter owns a 2023 Volkswagen Tiguan. The contact stated that while her granddaughter was driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the residence, where oil was added to the vehicle. The vehicle was then taken to the dealer, where an oil change was performed. Additionally, the dealer replaced the oil separator and gasket. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty and the previous oil changes were not performed by the dealer. The failure mileage was approximately 66,000.
I am experiencing a high oil consumption rate on my 2023 VW Tiguan. VW claims that the rate of consumption is within the 1 Quart every 1200 miles limit, but 3500 miles after an oil change, the check engine oil light came on and I had to add oil. 2000 miles later, it came on again and I had to add oil again. In a 10,000 mile oil change rated car, this would equate to adding 8-9 quarts of oil between changes. This is not normal oil consumption. The effects of increased emissions and premature fouling of the catalytic converter system alone is cause for concern, or the possible loss of engine power on the highway due to failure from lubrication loss, resulting in an accident. The car will emit blue/white smoke from tailpipe and rough idle randomly when the cylinders are overloaded with oil.
The vehicle experiences intermittent (but daily) accelerator lag or failure to respond when the gas pedal is pressed from a stop. There is a significant delay—sometimes several seconds—before the car begins to move, even when the accelerator is fully depressed. This appears to be related to the power train and/or engine system. The hesitation in acceleration has created multiple unsafe situations, including near-miss accidents while turning left across traffic or entering intersections, when the car failed to respond as expected. This hesitation could easily result in a collision, particularly in high-traffic areas. The issue has been reported to the dealership on multiple occasions and while they have been able to reproduce the problem, it isn't every time and they turn the vehicle back over to us unresolved. Video documentation of the malfunction has been submitted to the service department, and they have acknowledged the issue is being reviewed by VW engineers. The vehicle has been inspected multiple times by the authorized Volkswagen dealership service department. Engineers from the manufacturer have reportedly been involved in the review, though we have not yet received a confirmed diagnosis. There are no warning lamps, dashboard messages, or error indicators associated with the accelerator issue. The first noticeable delay in acceleration from a stop occurred at least 6 months ago and has continued intermittently since.
Extreme oil consumption would cause a catastrophic engine failure. Low oil warning light going off (3 times within 3000 miles) requiring the need to add oil. Oil on dipstick is down to the bottom. Had local Big O check it out - oil had been lost. Currently doing a 1000 mile oil consumption test through dealer. Started at around 48,000 miles. Currently have 52,000.
Currently in the 22-23 Tiguans they are experiencing an oil consumption issue. Where the engine is consuming oil at a fast rate. I am having to add oil to the car every 800-1000 miles. There’s several class action lawsuits against VW for this exact issue yet they refuse to fix the issue in our car even though it is still under warranty. In writing they told me it’s not consuming ENOUGH oil for VW to approve the repair and that it has to get worse before they will fix it. This problem CAN cause catastrophic failure to the engine. It can also cause the car to stall while driving putting myself and my family at risk. The service advisor admitted that the Tiguans are known oil burners, so much so that they now put in their manuals that burning 1qt of oil per 1000-1200 miles is within spec. It should not be burning oil at all! When I took it to VW bc the check engine light and low oil light was on they said they needed to perform an oil consumption test to see how much it was burning. Yet when I went to pick it up they said that I had to bring it back in exactly 630 miles to do the test. They wouldn’t say why they didn’t get it done that day which I thought was strange. I was unable to get back there at exactly 630 miles bc I work and they are in a different state. So I called to say hey I’m a little Over is that ok. They said no sorry ,we will have to do it at my next oil change. Which per VW is 10,000 miles or 1 year! They want me to wait up until one yr to test this? This is not acceptable! It is costing me money in extra oil every month , putting my family at risk, and putting the car at risk for catastrophic failure . Again, I have the proof in writing where they stated what I said above. As well as receipts and proof that I have taken it to VW for this issue yet they refuse to fix it.
System: The rearview camera system on my 2023 Volkswagen Tiguan failed and has not worked reliably since shortly after lease. The camera intermittently displays a black screen or fails to activate when the vehicle is placed in reverse. This issue has persisted despite normal vehicle use. The vehicle is available for inspection upon request. Safety Risk: This defect presents a serious safety risk. Rear visibility is critical to avoid hitting unseen pedestrians, children, or obstacles when reversing. The rearview camera is a federally required safety feature for a reason. I am especially concerned because I often drive in residential areas and near schools — places where children may be behind a vehicle without being visible through mirrors alone. I am a parent myself, and the thought of potentially harming someone due to a malfunctioning camera is deeply distressing. This unresolved defect has caused significant anxiety and fear each time I drive. I do not feel safe operating this vehicle, and I worry constantly that I might unintentionally harm someone due to the lack of full rear visibility. It has diminished my confidence and peace of mind behind the wheel. Dealer Confirmation: Yes. I brought the vehicle to the dealership, where it was kept and I was later told they could not fix the issue because no remedy is currently available. No loaner was provided during that time, and I was left without transportation while believing the vehicle was being repaired. Inspection History: The vehicle was inspected by the authorized Volkswagen dealership. However, no repair was made due to the lack of an available fix. It has not been reviewed by police or insurance representatives. Symptoms/Warning Signs: There were no warning lights or dashboard alerts, but the camera would randomly fail, showing a black screen or partial image when reversing. These symptoms started within the first few months of leasing the car and continue
• March 26, 2025 – Backup Camera & Sensor Failure: While reversing my Tiguan in a parking lot on a rainy day, both the rearview camera and parking sensors failed simultaneously. The screen did not display the rear view, and the sensors did not activate. Although I checked my mirrors, the low-lying wall on the left was not visible, resulting in damage to the left side of the vehicle. • July 9, 2025 – Dealership Inspection: The vehicle was inspected at Volkswagen Bayside Service, where I was told no issues were found and that the camera and sensors were functioning properly. This assessment was conducted in controlled, non-real-world conditions, which I do not believe accurately replicate the environment in which the failure occurred. • Lack of Support from VW Customer Care: Reasons Volkswagen Should Cover the Repair Costs • Safety Feature Failure: The backup camera and parking sensors are critical safety systems required under FMVSS No. 111. These features are designed to work together as part of Volkswagen’s integrated Park Assist/Park Distance Control system. • Direct Causation: • Manufacturer Liability / Recall Acknowledgment: In April 2025, I received a notification from Volkswagen Customer Protection regarding “Compliance Recall 91NY – Camera Control Unit.” Warranty and Recall Coverage: I purchased the vehicle on July 26, 2023, and it remains under the 4-year/50,000-mile New Vehicle Limited Warranty.
My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down the middle. The car seat has never been moved out of my vehicle since the initial install other than to replace the cover as per recall instructions, and my car along with the car seat have never been in an accident. I only discovered the cracked impact foam because I was replacing the car seat cover as per the recall instructions. I have no idea how long the car seat had been compromised like this as I have never had to remove the cover for any reason. I contacted Nuna about this issue and they stated since it is out of the 2 year warranty they can’t do anything about it and to discontinue use. I am now out the $600 I spent on a car seat that allegedly had stellar safety ratings. There are hundreds of people on online forums complaining about the same issue with Nuna’s impact foam. Had I not discovered this malfunction my daughter could have been seriously injured in the event of a crash. This is a huge safety issue and should be addressed with the company. I do have photos I can send in a separate email, however, will not upload on this web forum.
The contact owned a 2023 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated causing the vehicle to veer off the road, and the contact lost control of the vehicle. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,171.
Air conditioning system is faulty. Purchased a new Volkswagen Tiguan in 2023. The blower motor was faulty in 2024 and was replaced in 2025 the A/C began making noises again and stopped working off and on in September 2025 and now the unit does not work at all.
Showing 1–20 of 25 complaints
The 2023 Volkswagen Tiguan has 1 recall recorded by NHTSA.
NHTSA has received 55 owner-reported complaints for the 2023 Volkswagen Tiguan.
The 2023 Volkswagen Tiguan received an overall safety rating of 4 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2023 Volkswagen Tiguan are engine (12 reports), unknown or other (6 reports), electrical system (4 reports).
Yes. NHTSA has 1 recall on record for the 2023 Volkswagen Tiguan. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.