Volvo · S60 · 2020
2020 Volvo S60
4
Recalls
9
Complaints
5/5
Safety Rating
The 2020 Volvo S60 has 4 recalls and 9 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: service brakes (4 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Volvo S60 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is service brakes with 4 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Volvo S60 currently shows 4 NHTSA recalls listed on this page and 9 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are service brakes (4), suspension (2), tires:pressure monitoring and regulating systems (1).
- Vehicle
- 2020 Volvo S60
- Recalls
- 4
- Complaints
- 9
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
9.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 25V179000March 24, 2025
ELECTRICAL SYSTEM:SOFTWARE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Remedy Status
Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
NHTSA ID: 23V780000November 21, 2023
AIR BAGS:FRONTAL
Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Remedy Status
Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
NHTSA ID: 21V414000June 02, 2021
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Remedy Status
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
NHTSA ID: 20V144000March 12, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Remedy Status
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Owner Complaints
9 totalSERVICE BRAKES
Jan 7, 2025
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
FORWARD COLLISION AVOIDANCE
CRASHDec 28, 2021
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A pol...
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ELECTRICAL SYSTEM
Jun 20, 2021
I turned the car on and got an error message that said the turn indicator system failed. After trying to clear the message from the dash using the button on the steering wheel, I discovered that nothing on the steering wheel was working, including the windshield wipers or any but...
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SERVICE BRAKES
May 12, 2021
2020 VOLVO S60 T-6 R WENT IN FOR SERVICE AT VOLVO DEALER, 5/12/21, MILEAGE 24,018. TECHNICIAN NOTED REAR BRAKES LESS THAN 2MM & ROTORS GROOVED, NEEDS TO BE REPLACED. I WAS TOLD THIS IS NOT UNDER WARRANTY, IT'S NORMAL WEAR. THIS VEHICLE HAD SERVICE AT THE SAME DEALER ON 12/8/20, M...
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SUSPENSION
Apr 5, 2021
It is unknown what caused this issue but ever since I bought my vehicle on April 5, 2021, I have been experiencing vibration issues when driving between 65-75 MPH. I have had my vehicle inspected at multiple Volvo Service Centers across Texas and no one can seem to figure out wha...
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SUSPENSION
Apr 1, 2021
Ongoing Problem as mentioned in Volvo's Technical Journal "Speed Dependent Vibrations at Highway Speeds" Ref No: TJ 20803.20.0 . At any speed of 75 mph and above the front continuously vibrates. The tires have been replaced two times in less than 2 weeks and road forced balanced ...
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SERVICE BRAKES
Feb 1, 2021
MY 2020 S60 T5 R-DESIGN HAD 3 BROKEN SENSORS, A SAFETY RECALL, MALFUNCTIONING BRAKES WHICH CAUSED THE CAR TO VEER, AND MOST RECENTLY A LEAKING A/C HOSE. ALL PROBLEMS FROM THE FACTORY (OUT OF THIN AIR) WITHIN THE FIRST 12 MONTHS OF MY LEASE. AFTER NUMEROUS COMPLAINTS TO VOLVO CAR...
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TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Jan 12, 2021
2020 VOLVO S60. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH TIRE PRESSURE MONITORING SYSTEM. *LD *JS
SERVICE BRAKES
Jan 3, 2020
'THE BRAKE FLUID IS LOW STOP SAFELY' MESSAGE CAME ON AT LESS THAN 87 MILES ON THE ODOMETER WHILE THE ENGINE WAS RUNNING ON MY DRIVEWAY. A VOLVO DEALER STATED THE FOLLOWING: FLUID WAS LOW NO EXTERNAL LEAK FOUND TOPPED OFF BRAKE FLUID TO FULL MARK 'THE BRAKE FLUID IS LOW S...
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Showing 9 recent complaints from 9 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Volvo models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Volvo S60 Years
2021 Volvo S60Compare this year against 2020 for complaint and recall shifts.3r6c2019 Volvo S60Compare this year against 2020 for complaint and recall shifts.4r24c2022 Volvo S60Compare this year against 2020 for complaint and recall shifts.4r14c2018 Volvo S60Compare this year against 2020 for complaint and recall shifts.1r4c2023 Volvo S60Compare this year against 2020 for complaint and recall shifts.6r3c2017 Volvo S60Compare this year against 2020 for complaint and recall shifts.5r15c
More 2020 Volvo Models
2020 Volvo XC90Another 2020 Volvo option for same-year comparison.7r24c2020 Volvo XC60Another 2020 Volvo option for same-year comparison.6r17c2020 Volvo XC40Another 2020 Volvo option for same-year comparison.1r10c2020 Volvo V60Another 2020 Volvo option for same-year comparison.3r7c2020 Volvo S90Another 2020 Volvo option for same-year comparison.3r2c2020 Volvo V90Another 2020 Volvo option for same-year comparison.2r1c
Frequently Asked Questions
How many recalls does the 2020 Volvo S60 have?
The 2020 Volvo S60 has 4 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Volvo S60?
NHTSA has received 9 owner-reported complaints for the 2020 Volvo S60.
What is the NHTSA safety rating for the 2020 Volvo S60?
The 2020 Volvo S60 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Volvo S60?
The most commonly reported complaint categories for the 2020 Volvo S60 are service brakes (4 reports), suspension (2 reports), tires:pressure monitoring and regulating systems (1 reports).
Does the 2020 Volvo S60 have any recalls?
Yes. NHTSA has 4 recalls on record for the 2020 Volvo S60. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.