There are 10 owner-reported electrical system complaints for the 2014 Cadillac CTSin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
CADILLAC CUE SCREEN CRACKING, CREATING A SPIDER WEB APPEARANCE ON THE SCREEN. CAR WAS STATIONARY IN DRIVE WAY ALL DAY AND NIGHT. WHEN I WANT TO DRIVE IT THE NEXT MORNING THE CRACK APPEARED ON CUE SYSTEM. NO ONE HAD USED OUR TOUCH THE SCREEN DURING THAT TIME. OVER THE NEXT COUPLE OF DAYS THE SPIDER WEB KEPT SPREADING. IT'S IMPOSSIBLE TO SEE THE ANYTHING ON THE LEFT SIDE OF THE BACKUP CAMERA. GPS IS DIFFICULT TO READ ON LEFT SIDE . *TR
WHILE DRIVING, THE CUE SYSTEM BECAME INOPERABLE AND HAD A DELAYED RESPONSE TO TOUCH. THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY TRAVELLING APPROX 65 MPH. I PULLED OVER TO RECORD VIDEO OF THE SYSTEM NOT RESPONDING. ADDITIONALLY, THERE ARE TIMES WHEN I PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMERA DOESN'T NOT TURN ON AS IT IS SUPPOSED TO.
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE'S CUE SCREEN, WHICH WAS THE MAIN CONTROL PANEL FOR MANY FUNCTIONS IN THE VEHICLE, SUDDENLY FROZE WITHOUT WARNING. ON OTHER OCCASIONS, THE SCREEN CONTROLS FOR THE DIFFERENT FEATURES WOULD MOVE WITHOUT THE CONTACT'S CONSENT. THE CONTACT CALLED RICHARD KARR MOTORS (LOCATED AT 900 W LOOP 340, WACO, TX 76712, 254-633-2866) AND CADILLAC OF ARLINGTON (LOCATED AT 2001 NORTH COLLINS STREET, ARLINGTON, TX 76011, 817-461-2222) AND WAS INFORMED THAT THE FAILURES WERE WELL KNOWN; HOWEVER, THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 57,978.
THE TOUCHSCREEN OF THE CUE SYSTEM DOESN'T WORK.
2 STARTERS FAILED WITHIN 17,500 MILES. SECOND STARTER FAILED WITHIN 1,000 MILES. 10/18/2015 CAR PARKED IN PARKING LOT. WOULD NOT START. TOWED TO DEALER - DIAGNOSED AS STARTER (MILEAGE 16,264). 11/20/2015 CAR PARKED IN GAS STATION. WOULD NOT START. TOWED TO DEALER - DIAGNOSED WITH SAME PROBLEM AS 10/19/2015 - STARTER ISSUE (MILEAGE 17,243).
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. IN ADDITION, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO GRAHAM CHEVROLET CADILLAC (1515 W 4TH ST, MANSFIELD, OH 44906) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS AND OTHER UNKNOWN COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 240. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
2014 CADILLAC CTS RECALLED FOR IGNITION PROBLEM. CUSTOMER IS DISSATISFIED WITH RECALL REMEDY.. *CW
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THE INGINTION SWITCH HAD ISSUES TURNING ON WHILE THE VEHICLE WAS IN PARK. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 23,962.
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 3/31/15*CN
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026