There are 13 owner-reported suspension complaints for the 2014 Cadillac CTSin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The 2014-2015 CTS-V Model has a safety recall for the exact same safety problem (differential) my 2014 CTS is experiencing. Why is the V series only included in the recall when other 2014-2015 CTS's have the same issues?
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, there was a rattling noise present coming from the rear of the vehicle. The contact stated that the rear of the vehicle was very unstable and was vibrating and shaking abnormally. The contact that the rear suspension warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 68,000.
Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.
Rear differential has given out this is the second one so far there should be a recall on these models. 4 door base model sedan. 2.0
2014 Cadillac CTS rear differential with 55,000 miles started to make a wobbling noise going past 10 mph. Went to third party mechanic and was shown metal shavings coming from rear end
Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be recalled by Cadillac to have the differential replaced. For the differential to go bad at 60k miles is unacceptable and is terrible reliability.
The contact owns a 2014 Cadillac CTS. The contact stated while driving 25 mph, the contact heard a roaring noise coming from the rear of the vehicle. The contact pulled the vehicle over to the side of the road and inspected the vehicle but did not find an issue with the vehicle. The contact was able to continue driving however, the abnormal noise was still heard while the contact was driving the vehicle. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed a failure with the rear axle differential which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
MY REAR DIFFERENTIAL SYS IS MAKING A LOUD GRINNING NOISE, I CONTACTED CADILLAC CUSTOMER SERVICE 04/28/20, TO SEE IF IT UNDER RECALL STATUS AND I WAS ADVISED IT WAS NOT. I HAVE RESEARCHED THAT THIS IS A VERY COMMON PROBLEM FOR THE 2014 CTS. I HAVE 98139 ON MY CADILLAC AND I DON'T THINK I SHOULD HAVE PROBLEMS LIKE THIS. THAT LOUD GRINNING AND WHINING SOUND IS VERY ANNOYING AND EMBARRASSING. I THOUGHT IT WAS MY BRAKES AT FIRST HOWEVER I TOOK IT TO A MECHANIC AND WAS ADVISED MY REAR DIFFERENTIAL SYSTEM IS CAUSING THE WINNING AND GRINNING SOUND.
The contact owns a 2014 Cadillac CTS. The contact stated while driving approximately 10-15 MPH, there was an abnormal whining sound detected coming from the rear axle. The contact called the local dealer and inquired about an estimate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 50,000.
FRONT LOWER CONTROL ARM BUSHING FAILURE OF ALL SUBFRAME BUSHINGS. TO INCLUDE DRIVER AND PASSENGER SIDES TOTALING 4 BUSHING FAILURES. FAILURES PERPETUATE EXCESSIVE MOVEMENT OF THE LOWER CONTROL ARMS. RESULTS: UNSOLVEABLE MISALIGNMENT, IN EXTREME SITUATIONS ALLOWING MOVEMENT OF THE WHEEL CAMBER +/- APPROXIMATELY 1" AT SPEEDS EXCEEDING 25MPH CAUSING GREAT SAFETY RISK.
WHEN I TURN THE WHEELS LEFT OR RIGHT EITHER GOING FORWARD OR BACKWARD, THERE IS A HITTING NOISE THAT FEELS LIKE THE FRONT TIRES WILL COME OUT OF THE ACCEL AND THIS HAPPEN WHILE IN MOTION ON CITY STREETS ,IT WOULD BE MORE DANGEROUS IF IT IS ON HIGH WAY
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HUB BEARING WAS FAILING BECAUSE THE PARTS IN THE VEHICLE WERE DETERIORATING QUICKLY AFTER INSTALLATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO KEN BATCHELOR CADILLAC (11001 W. IH-10, SAN ANTONIO, TX 78230 210-690-0700) WHERE THE TECHNICIAN STATED THAT THERE WAS A DEFAULT WITH THE REPLACEMENT PARTS FAILING PREMATURELY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO SUBMIT THE COMPLAINT IN WRITING FOR ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING 60 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD WITHOUT WARNING. IN ADDITION THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE STRUTS FRACTURED AND NEEDED TO BE REPLACED ALONG WITH THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 05/10/17*LJ *CN
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026