There are 3 owner-reported lighting complaints for the 2014 Cadillac CTSin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2014 Cadillac CTS. The contact stated that while driving in the early morning, the headlights became inoperable. The contact checked the headlights and noticed both headlights were out. The vehicle was taken to the local dealer and the mechanic was informed that both headlights went out simultaneously. The headlight assembly was replaced. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 38,000. The contact stated that the vehicle was unsafe and could cause a possible accident. The VIN was not available.
I HAVE A DAMAGED RIGHT DAYTIME RUN LIGHT ON MY 2014 CADILLAC CTS. I HAVE NOT BEEN ABLE TO GET THE REPLACEMENT PART (PART# 20896556). GM NOW SAYS THERE ARE NON AVAILABLE IN THE SYSTEM AND HAVE PROVIDED NO HELP TO SECURE ONE. THIS PART FITS 2014 THRU 2016 CTS'S. THE VEHICLE IS NOT SAFE TO DRIVE AND CADILLAC DOESN'T SEEM TO THANK IT IS THEIR RESPONSIBILITY OR CARE THAT THEY HAVE CREATED THIS SAFETY HAZARD. MY GM COMPLAINT NUMBER IS 8-2572310479. I WOULD THINK THAT THE NTSB SHOULD BE CONCERNED THAT GM IS DOING NOTHING ABOUT THIS SAFETY ISSUE.
TL* THE CONTACT OWNS A 2014 CADILLAC CTS COUPE (N/A). THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH LIGHTING FOR THE SHIFT CONSOLE AND THE CONTACT BELIEVED IT WAS A SAFETY ISSUE SINCE IT DID NOT ALLOW THE OPERATOR OF THE VEHICLE TO SEE THE GEARS WHEN SHIFTING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 350.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026