Cadillac · CTS · 2014
2014 Cadillac CTS
6
Recalls
142
Complaints
5/5
Safety Rating
The 2014 Cadillac CTS has 6 recalls and 142 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: power train (64 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2014 Cadillac CTS page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is power train with 64 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Compare the recall list with the complaint mix to see whether the most reported issues overlap with formal NHTSA safety campaigns.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2014 Cadillac CTS currently shows 6 NHTSA recalls listed on this page and 142 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are power train (64), electrical system (8), suspension (8).
- Vehicle
- 2014 Cadillac CTS
- Recalls
- 6
- Complaints
- 142
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
10.1% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: OptionalLane Departure Warning: Optional
Recall Notices
NHTSANHTSA ID: 18V595000September 07, 2018
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Remedy Status
GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.
NHTSA ID: 14V614000October 01, 2014
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Remedy Status
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
NHTSA ID: 14V446000July 23, 2014
SEATS
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Remedy Status
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
NHTSA ID: 14V394000July 02, 2014
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy Status
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
NHTSA ID: 14V338000June 19, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
Remedy Status
GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.
NHTSA ID: 14V253000May 15, 2014
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.
Remedy Status
GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.
Owner Complaints
142 totalPOWER TRAIN
Jan 7, 2026
The contact owns a 2014 Cadillac CTS. The contact was informed of NHTSA Campaign Number: 20V038000 (Power Train). The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the recall remedy could not be performed b...
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POWER TRAIN
Dec 21, 2025
My 2014 Cadillac CTS has been making what sounded like road noise. After another person road in my car that was not in it daily like I was, they told me how loud it really was. After further investigation, my rear differential has gone out at only 80,000 miles. It’s impossible to...
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POWER TRAIN
Aug 26, 2025
own a 2014 Cadillac CTS (VIN: [XXX] ) that was serviced under GM Recall N192279370 for rear axle differential seizing. On [XXX], the dealership replaced the rear differential carrier assembly and performed the required hydraulic system bleed. At intake, their own multi-point insp...
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POWER TRAIN,UNKNOWN OR OTHER
Jul 23, 2025
I am filing a complaint against Wagner Cadillac in Tyler, Texas, regarding mishandled recall service that resulted in severe damage to my 2014 Cadillac CTS Vsport (3.6 Twin-Turbo). Timeline of Events: Wagner Cadillac performed Recall #N192279370 (rear differential). At the time...
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POWER TRAIN,UNKNOWN OR OTHER
Jun 17, 2025
The gear shifter cable on my 2014 Cadillac CTS failed completely and without warning. The vehicle became totally inoperable and could not be shifted into Park, Neutral, Reverse, or Drive. There were no dashboard alerts or signs of failure. This matches the exact symptoms describ...
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POWER TRAIN
May 28, 2025
The contact owns a 2014 Cadillac CTS. The contact stated that while driving 60 MPH, the contact heard an extremely loud bang, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway and observed smoke coming from the rear axle. No wa...
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SUSPENSION
Oct 1, 2024
The 2014-2015 CTS-V Model has a safety recall for the exact same safety problem (differential) my 2014 CTS is experiencing. Why is the V series only included in the recall when other 2014-2015 CTS's have the same issues?
POWER TRAIN
Sep 16, 2024
The contact owns a 2014 Cadillac CTS A. The contact stated while driving at approximately 45 MPH she heard an abnormal sound from the rear of the vehicle. The contact stated that it sounded like an amplified road noise. Additionally, the contact stated that there was an intermitt...
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STEERING,POWER TRAIN
Aug 11, 2024
I just recently purchased my Cadillac. And the rear end is going out! I literally cannot even drive it anywhere because it is about to lock up completely. It will barely go and definitely doesn't want or like to go uphill. I could hardly go 20 miles per hour when I parked it the ...
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SUSPENSION
Jan 1, 2024
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, there was a rattling noise present coming from the rear of the vehicle. The contact stated that the rear of the vehicle was very unstable and was vibrating and shaking abnormally. The c...
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Showing 10 recent complaints from 142 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2014 Cadillac models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Cadillac CTS Years
2015 Cadillac CTSCompare this year against 2014 for complaint and recall shifts.2r47c2013 Cadillac CTSCompare this year against 2014 for complaint and recall shifts.2r72c2016 Cadillac CTSCompare this year against 2014 for complaint and recall shifts.3r31c2012 Cadillac CTSCompare this year against 2014 for complaint and recall shifts.2r67c2017 Cadillac CTSCompare this year against 2014 for complaint and recall shifts.2r26c2011 Cadillac CTSCompare this year against 2014 for complaint and recall shifts.2r108c
More 2014 Cadillac Models
2014 Cadillac SRXAnother 2014 Cadillac option for same-year comparison.2r385c2014 Cadillac ATSAnother 2014 Cadillac option for same-year comparison.4r101c2014 Cadillac XTSAnother 2014 Cadillac option for same-year comparison.4r49c2014 Cadillac EscaladeAnother 2014 Cadillac option for same-year comparison.2r19c2014 Cadillac ELRAnother 2014 Cadillac option for same-year comparison.2r16c2014 Cadillac Escalade ESVAnother 2014 Cadillac option for same-year comparison.2r0c
Frequently Asked Questions
How many recalls does the 2014 Cadillac CTS have?
The 2014 Cadillac CTS has 6 recalls recorded by NHTSA.
How many complaints have been filed for the 2014 Cadillac CTS?
NHTSA has received 142 owner-reported complaints for the 2014 Cadillac CTS.
What is the NHTSA safety rating for the 2014 Cadillac CTS?
The 2014 Cadillac CTS received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2014 Cadillac CTS?
The most commonly reported complaint categories for the 2014 Cadillac CTS are power train (64 reports), electrical system (8 reports), suspension (8 reports).
Does the 2014 Cadillac CTS have any recalls?
Yes. NHTSA has 6 recalls on record for the 2014 Cadillac CTS. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.