There are 13 owner-reported brakes complaints for the 2010 Cadillac SRXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
After hitting a small pot hole, the car would not come to a full stop…pushing n pumping the the brakes to the floor. This is the 3 time in the past 3 months this has happened. I have new brakes n new tires, why is this happening? It’s very scary, almost got in an accident for the brakes would not engage after hitting the pot hole at no more than 35 mph. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Cadillac SRX. The contact stated while driving, the brake pedal traveled to the floorboard. The brake light warning light was illuminated. In addition, the brake overheating warning message was displayed. The contact stated that in order to turn the brake light off, he had to use his foot to lift the brake pedal. The vehicle was taken to the dealer who advised him that it could be multiple causes. The contact stated he then contacted the manufacturer who advised he would have to pay out of pocket for repair. The failure mileage was 117,000.
The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40-45 MPH, the brakes failed to operate as needed. The brake failure warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the brake lines were rusted. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not contacted. The approximate failure mileage was 74,850. The VIN was not available.
My front passenger side brake keeps locking and overheating. I have replaced the calibers 2 times, my brake pads 2 times and the brake hose all in a period of 3 months. My back rear brake light also gets stuck and stays on after i put my car in park and turn off my car. In order for me to release it, I have to press down firmly on the brake pedal and or restart the car, drive around put it back in park and then press down firmly on the brake pedal for it to turn off. The back rear light staying on and the front passenger brakes overheating happen intermittently multiple times throughout the day or week with no particular pattern. When my front passenger brake overheats, it begins to smoke and shake/vibrate violently which causes me to have to pull the car over and wait about 15min for it to cool down before getting back on the road. No ABS lights, no Engine lights come on, only a message pops up on my dashboard that says "Breaks Overheating" and then it goes away on its own after 15minutes. I see that your website has a preliminary announcement but there should be a recall on this issue. on 9/9 I went to Radley Cadillac on 3421 Jeff Davis Hwy Fredericksburg VA 22401 for a diagnostic & they stated that my Brake Pedal Arm, EBC and BPMV need to be replaced b/c it keeps engaging & locking my front passenger brake. I also went to another repair shop for a 2nd opinion on 9/10 & paid another diag fee they stated the same thing, 4637 Mine Rd, Fredericksburg, VA 22408 that the brake pedal arm will need to be replaced first as to they believe this is the underlying issue and the code C0161 was present. I was quoted over $2800 - $3500 to get this job done. Neither establishments mentioned this service announcement https://static.nhtsa.gov/odi/tsbs/2018/MC-10141352-9999.pdf , i found this on my own by researching and googling this problem. I am asking that you deem this is a safety issue as to this involves braking and the safety of my vehicle. thank you.
The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The vehicle was taken to the dealer, and another dealer, Herman Jenkins Motors Inc (2030 W Reelfoot Ave, Union City, TN 38261) on separate occasions for an unknown diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that all of the recalls for the vehicle were repaired. The failure mileage was approximately 98,000. THE CONSUMER STATED THE STABILITRAK AND ABS WARNING LIGHTS WERE ILLUMINATED, AS WELL AS OTHER LIGHTS. THE BRAKES WOULD LOCK UP.
THE BRAKE PEDAL DOES NOT FULLY RESET AFTER BEING DEPRESSED. THIS CAUSES THE REAR BRAKE LIGHTS TO REMAIN ON WHILE VEHICLE IS IN MOTION, BUT BRAKE IS NOT ACTUALLY BEING APPLIED.
WHEN IT IS WARM OUTSIDE (ABOVE 75) WHEN THE BRAKES ARE APPLIED, THE PEDAL DOES NOT RETURN TO THE NEUTRAL POSITION, AND THE BRAKES ARE STILL ENGAGED. WE HAVE TO PULL UP ON THE BRAKE PEDAL, AND IT COMES BACK TO NEUTRAL.
BRAKES STIFF WHEN PRESSED ON, BUT WON'T SLOW DOWN RIGHT AWAY. HAVE TO PUSH HARD REALLY FAST TO COME TO QUICK STOP. USUALLY AFTER JUST STARTING UP THE VEHICLE AND BEGINNING TO BACK UP. SINCE I PURCHASED IT (USED) IN JULY 2019
WENT TO STOP ON FOUR SEPARATE OCCASIONS (SO FAR) AND MY BRAKE PEDDLE WENT TO THE FLOOR. HAD TO RUN OUT OF MY LANE TO MISS THE CAR IN FRONT OF ME......VERY DANGEROUS!!! MILEAGE 134,000
TWO INCIDENTS THAT ENDANGERED MY LIFE AS WELL AS OTHERS. VEHICLE WITH 26,000 MILES DRIVING ON INTERSTATE AT 65 TO 70 MPH ALL OF A SUDDEN VEHICLE STOPS COMPUTER SAYS ENGINE POWER REDUCED TRAFFIC BEHIND WAS LUCKY ABLE TO AVOID HITTING ME. SECOND INCIDENT LAST WEEK ON INTERSTATE TRAFFIC ALL STOPPED DUE TO CONSTRUCTION I HAVE LITTLE TO NO BRAKES FORTUNATELY I WAS ABLE TO SWERVE OFF TO MY RIGHT SITUATION VERY VERY DANGEROUS.
THE BRAKES RANDOMLY FAIL. WHEN DEPRESSING THE BRAKE, IT WILL BE SPONGY AND THE PEDAL WILL GO ALL THE WAY TO THE FLOOR WITHOUT FULLY STOPPING THE CAR. IF THE BRAKES ARE PUMPED, THEY USUALLY RETURN TO NORMAL. WHEN RESEARCHING THIS ONLINE, IT BECAME APPARENT THAT THIS IS A COMMON PROBLEM, AND AFTER SPEAKING TO CADILLAC, MY IMPRESSION IS THAT THEY ARE NOT PROACTIVELY TRYING TO SOLVE THIS POTENTIALLY LIFE THREATENING DESIGN FLAW.
DRIVING TO WORK, WENT TO STOP AT A RED LIGHT, "NO" BRAKES. I PUMPED THE PEDAL A COUPLE OF TIMES, FINALLY ATTAINED ENOUGH PRESSURE TO STOP THE CAR. THERE WERE NO SIGNALS, WARNING INDICATORS NOTING TO WARN ME OF THE STOPPING ABILITY OF THE CAR. THE PREVIOUS DAY, THE CAR WAS FINE, GOOD SOLID BRAKE PEDAL. TOOK THE CAR TO THE DEALER, THE CAR WAS INSPECTED, FLUID LEVELS FINE. DEALER SUGGESTED TO BLEED THE BRAKE SYSTEM FOR ENTRAPPED AIR. I THOUGHT THIS WAS EXTREMELY STRANGE. ALSO RECOMMENDED THE FRONT BRAKE PADS WERE 60% GONE, SHOULD BE REPLACED. I FOLLOWED THE DEALERS RECOMMENDATIONS, AND THE CAR RESPONDED, EVERYTHING IS FINE NOW EXCEPT I COULD HAVE BEEN KILLED OR OTHERS INJURED BY THIS FAILURE.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TO WHOM IT MIGHT CONCERN: I'M A BIG FAN OF CADILLAC CARS. I PURCHASED A BRAND NEW 2010 CADILLAC SRX IN DECEMBER 2010 FROM CREST CARS (CADILLAC AUTHORIZED DEALER) AND THE CAR HAS BEEN RUNNING GOOD, EXCEPT FOR THE BRAKE. THE BRAKE MAKES LOTS OF UNACCEPTABLE GRINDING AND RATTLE NOISE IMMEDIATELY WHENEVER I START TO RELEASE THE BRAKE OR APPLY IT PARTIALLY. HERE'S HOW TO DUPLICATE THE NOISE: - IF THE CAR STOPS, RELEASE THE BRAKE GRADUALLY. THE GRINDING NOISE APPEARS VERY LOUD, ESPECIALLY WHEN THE CAR IS IN A SLOPE SLIGHTLY DOWNWARD. - IF THE CAR IS MOVING, APPLY THE BRAKE TO STOP IT. ABOUT LESS THAN ONE SECOND BEFORE THE CAR GOES TO A COMPLETE STOP, THE GRINDING NOISE RE-APPEARS. I CONTACTED CREST CAR (THE DEALER WHERE I PURCHASED THE CAR) AND HAVE THEM TAKE A LOOK TO FIX IT. AFTER ABOUT 2 DAYS, THEY RETURNED THE CAR TO ME, SAYING THAT THEY "CANNOT DO ANYTHING ABOUT THE NOISE". HERE ARE SOME IMPORTANT INFORMATION I RECEIVED FROM DEALER: - THE SERVICE ADVISOR AGREED WITH ME THAT THE PROBLEM WITH THE BRAKE IS VALID. - THE SERVICE ADVISOR AGREED THAT THEY CANNOT DO ANYTHING TO STOP THE NOISE WITH THE BRAKE - THE TECHNICIAN STATED IN THE PAPERWORK THAT THE NOISE FROM THE BRAKE ALSO COMES FROM OTHER 2010 SRX CROSSOVER. SERVICE ADVISOR REFUSED TO HONOR WARRANTY BECAUSE THEY ARE UNABLE TO FIX THE NOISE. THE CAR IS ONLY 3-4 MONTHS OLD AND UNDER FULL WARRANTY. WHENEVER I APPLY THE BRAKE, I TRY TO PRESS HARDER THAN I SHOULD HAVE. TO OVERCOME THE NOISE, WHENEVER I TRY TO RELEASE THE BREAK, I TRY TO RELEASE COMPLETELY INSTEAD OF GRADUALLY RELEASING IT. SINCE THE BRAKE AFFECTS MY HABIT OF CONTROLLING THE CAR, IT IS CONSIDERED A SERIOUS SAFETY ISSUE WITH THE CAR. [XXX] *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026