There are 37 owner-reported engine complaints for the 2010 Cadillac SRXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40 MPH, there was smoke coming from the hood of the vehicle, and the vehicle became difficult to maneuver. The contact exited the vehicle and discovered that the engine compartment was on fire. No warning lights were illuminated prior to the fire. The vehicle was occupied during the fire; however, no injuries were sustained, and medical attention was not necessary. The contact stated that a Police and Fire Department report was filed. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 211,000.
Engine locked up. Checked by 2 separate mechanic shops.
The oil burned down from 6 quarts to 1.25 quarts with no leaks and no detection or warning and the engine seized. Needs a new engine, automobile turned off on the road.
CAR DOESN'T WANT TO START RIGHT AWAY. ALMOST LIKE IT ISN'T GETTING GAS RIGHT AWAY. HAVE TO PUSH GAS PEDAL TO GET IT TO "REV" UP. WILL IDLE FUNNY WHEN AT STOPS.
THE CHECK ENGINE LIGHT CAME ON, THEN IT WOULD GO OFF, ON AGAIN, OFF AGAIN. THE CODE WAS P000017. THEY SAID THE TIMING CHAIN NEEDED TO BE FIXED. THIS CAUSED A RECALL IN THE 2004-2009 SRXS AND YET I SEE THERE ARE MULTIPLE COMPLAINTS FOR THE SAME THING FOR THE 2010S AND NO RECALL. THERE ARE ONLY 113K MILES ON THIS CAR, THAT'S ABOUT 13K PER YEAR, MAINLY HIGHWAY MILES. THIS SHOULD NOT HAPPEN. CADILLAC DEALER WANTED TO CHARGE ME $3800 WHEN WITHOUT THIS ISSUE, THE CAR IS ONLY WORTH ABOUT $4500. I TRULY THINK THERE SHOULD BE A RECALL FOR THIS ISSUE AS IT SEEMS AROUND THIS MILEAGE, THIS ISSUE HAPPENS BASED ON RESEARCH THAT I DID.
ENGINE LIGHT ON MOST OF THE TIME. TIMING BELT ISSUE ACCORDING TO TEST.
TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS ALSO EXPERIENCED WHILE ATTEMPTING TO MOVE FROM A STOP. THE VEHICLE WAS TAKEN TO PETRO CADILLAC 4012 14TH ST, PASCAGOULA, MS 39567 WHERE THE SPARK PLUGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE ENGINE DECELERATED AND THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTARTED AND THE CHECK ENGINE AND STABILITRAK INDICATORS ILLUMINATED. THE CONTACT CALLED CREST CADILLAC (2367 S TAMIAMI TRAIL, VENICE, FL 34293, (941) 584-8540), BUT THEY COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000. *JB
LOW OCTANE FUEL WAS USED IN THE VEHICLE AND IT IS NOW MAKING A KNOCKING SOUND FROM THE ENGINE, LAGGING ON ACCELERATING, AND HAVING ISSUES STARTING.
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, IT HESITATED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEN BATCHELOR CADILLAC (11001 I-10, SAN ANTONIO, TX 78230, (210) 690-0700) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED A SECOND TIME. THE CONTACT MENTIONED THAT THE TIMING CHAIN WAS PREVIOUSLY REPLACED AT 99,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO SUBMIT A COMPLAINT. THE FAILURE MILEAGE WAS 170,000.
TIMING CHAIN!!!! ONLY HAD THIS TRUCK UNDER 2 YEARS 2010 CADILLAC SRX I GO TO THE MECHANIC SHOP HE TELLS ME IT'S A CRANK SHAFT SENSOR HE FIXES IT ENGINE LIGHT STILL ON HE DOES SOME MORE CHECKING THEN BOOM!!! IT'S THE TIMING CHAIN WHEN BIG THINGS LIKE THIS GO WRONG IT SHOULD DEFINITELY NOT BE OUT OF THE PURCHASERS POCKET IT SHOULD BE OUT OF THE MANUFACTURERS POCKET THIS IS RIDICULOUS ESPECIALLY WHEN YOUR STILL PAYING ON THE VEHICLE I'LL NEVER IN MY LIFE OWN A CADILLAC AGAIN OR ANYTHING MADE BY THIS COMPANY
ABOUT A YEAR OR SO AGO WHILE EXITING OFF THE HIGHWAY MY CAR STARTED LOSING POWERED AND WHILE FOOT ON GAS PEDAL, GAS PEDAL STOPPED WORKING AND MERGED TO THE SIDE OF THE ROAD BEFORE SHUTTING OFF COMPLETELY, CALLED TOW TRUCK AND EVER SINCE MY CAR LOSES POWER WHEN DRIVING PUT THE CAR IN SHOP AND THEY SAY IT'S THE TIME CHAIN/ TIME CHANGE GAZER!
PURCHASED 11/16 WITH 62K MILES, 12/16 REPLACED HIGH PRESSURE STEERING LINE, 5/18 REPLACED ALL TIMING CHAINS, 1/19 REPLACED STEERING COOLER. 2-WEEKS LATER LOWER END ROD KNOCK-CONNECTING ROD BEARING(S) BAD. NO WARNING, NO SOUNDS AND THE OIL WAS CHANGED SAME TIME AS STEERING COOLER REPLACED. NO NOTICE OF SHAVINGS IN OIL. OIL HAS BEEN CHANGED EVERY 3-5000 MILES. ALL SERVICE PERFORMED AT CADILLAC DEALERSHIP. $8999 TO REPLACE ENGINE. KBB CAR TRADE IN VALUE $7300, NOW $1000 FROM DEALERSHIP. AT 60 I'VE OWNED A LOT OF AUTOMOBILES, SEVERAL CADILLAC'S AMONG THEM AND TAKE EXCELLENT CARE OF THEM. I HAVE A PICKUP WITH 243K JUST TO SHOW HOW WELL I TAKE CARE OF THEM. THIS OUT OF THE BLUE BLOWN CONNECTING ROD BEARINGS IS HIGHLY SUSPECT. ESPECIALLY JUST HAVING HAD THE DEALER PERFORM AN OIL CHANGE. IF THE BEARINGS WERE GOING BAD THERE WOULD HAVE BEEN SHAVINGS IN THE OIL, AND WOULD HAVE BEEN OBVIOUS. SIDE NOTE. WHEN I CHECKED THE CODES BEFORE BEING TOWED TO THE DEALERSHIP IT HAD A P0017 CRANKSHAFT SENSOR. SAME CODE WHEN I HAD TO REPLACE THE TIMING CHAINS.
MY 2010 CADILLAC SRX4 WITH 110,000 MILES JUST HAD THE CHECK ENGINE LIGHT COME ILLUMINATE. AS I PULLED OUT OF MY DRIVEWAY ON TO A CITY STREET THE NEXT MORNING TO GO TO THE GM DEALERSHIP TO HAVE THE CAR SCANNED, THE VEHICLE WOULD ONLY TRAVEL AT 10 MPH. I WAS ALMOST REAR ENDED BY THE VEHICLE COMING BEHIND ME. I PULLED OFF THE ROAD, WAITED FOR TRAFFIC TO CLEAR AND TOOK OFF SLOWLY. AFTER TRAVELING ABOUT 200 FEET, THE VEHICLE BEGAN TO OPERATE AS NORMAL. HOWEVER, THE SAME SCENARIO OCCURRED AT THE NEXT STOPLIGHT. I HAD THE CAR SCANNED AND THE CODE CAME UP AS P000017. I WAS INFORMED THAT THE TIMING CHAIN WOULD NEED TO BE REPLACED. THE ESTIMATED PRICE TO REPAIR MY CAR WOULD BE $ 2,200. 00. I HAVE BEEN TO NUMEROUS SITES AND FORUMS AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THESE ENGINES. GM ACKNOWLEDGE THIS PROBLEM WITH THE PREVIOUS GENERATION SRX MODEL BUT HAS YET TO ACKNOWLEDGE THE PROBLEM WITH 2010 MODEL YEAR VEHICLES. GM'S CUSTOMER SERVICE TEAM SIMPLY STATES THAT GM IS SORRY AND SAYS THAT YOU ARE WELCOME TO REGISTER A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THEY OFFERED AND ASSIGNED A CASE NUMBER TO MYSELF WHICH BASICALLY ACKNOWLEDGED THAT I CALLED GM. HOW MANY MORE GM AUTOMOBILES DO YOU THINK I WILL PURCHASE?
AT 96,126, THE SERVICE ENGINE LIGHT CAME ON. TOOK TO CADILLAC DEALER AND WAS TOLD THAT CODE P0017 CAME UP AND THAT THE TIMING CHAIN NEEDED TO BE REPLACED. HAD THE TIMING CHAIN REPLACED. AT 122,962, THE SERVICE ENGINE LIGHT CAME ON. TOOK BACK TO SAME CADILLAC DEALER AND WAS TOLD THE CODE P0017 CAME UP AGAIN AND THAT THE TIMING CHAIN WOULD HAVE TO BE REPLACED ONCE AGAIN AFTER ONLY 26,836 MILES ON THE FIRST REPLACED TIMING CHAIN.
MY SERVICE LIGHT CAME ON AND THE DEALER SAID ITS CODE IS POO17. THE INFORMED ME THEIR MIGHT BE A RECALL SO I AM CHECKING TO SEE HE SAID CADILLAC DID HAVE ONE FOR 2004-2009
THE TIMING CHAIN LOOSENS AND CAUSES THE ENGINE TO FAIL. AVERAGE COST OF THIS REPAIR IS $2,100 AT 88,000 MILES. THIS IS A KNOWN ISSUE FOR THIS ENGINE AND PREVIOUS YEARS WERE RECALLED FOR THE SAME ISSUE.
THE CHECK ENGINE LIGHT CAME ON MY 2010 CADILLAC SRX. I TOOK IT IN FOR TO BE CHECKED OUT AND WAS TOLD THE CODE CAME UP P000017 AND THAT THE TIMING CHAIN WOULD HAVE TO BE REPLACED. PRICE TO REPLACE WOULD BE $1800.00.
BOUGHT VEHICLE USED FROM SOUTHFIELD QUALITY CARS DETROIT IN OCT 2017 AT 96673 MILES. AT 100,000 MILES CHECK ENGINE LIGHT HAS COME ON AND A CODE SCANNER OBD2 USED HAS REPORTED A P0017 CODE THAT TRANSLATES TO ONE OF THREE THINGS. 1. OIL DRAIN TUBE INTERIOR ENGINE BLOCKED 2. SENSORS 3 TIMING CHAIN. HAVE DONE ENGINE FLUSH, RESET CODE, CODE CAME BACK ON NEXT DAY SAME CODE P0017. WHY IS THERE NO GM RECALL ON THIS VEHICLE? TOOK TO A REPAIR SHOP, THEY REPLACED SENSORS, CODE CAME BACK ON IN A WEEK. PRESENT MILEAGE 106353. GM DEALERS WANT $2900 TO FIX. MY WARRANTY ISSUED BY DEALER IS A GWC WARRANTY. THEY WILL NOT FIX/TAKE ENGINE APART TO LOOK AT TIMING CHAIN UNLESS SOMETHING BREAKS. IF TIMING CHAIN BREAKS THERE GOES MY MOTOR. THIS IS SUPPOSED TO BE A GM FLAGSHIP VEHICLE? HELP!
MY TRANSMISSION FAILED WHEN A RADIATOR HOSE CAME OFF AND MY WARRANTY EXPIRED BY 3000 MILES BUT I STILL HAVE IT TILL DEC.2018. THIS HAPPEN TO ME THURSDAY NOV..9,2017. HAD MY SUV AT GOLD COASTING OAKHURST WHERE I PURCHASED IT THEY PUT HOSE BACK ON,BUT THEY DO NOT WANT TO COVER TRANSMISSION PROBLEM
Showing 1–20 of 37 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026