There are 50 owner-reported steering complaints for the 2002 Chevrolet Silveradoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED
AT LOW SPEEDS MY 2002 CHEVY 4WD WILL NOT TURN TO THE RIGHT. LEFT DOES NOT SEEM TO BE AFFECTED. I HAVE REPLACED THE BELT, AND THE BELT TENSIONER, AND THE IDLER PULLY WITH NO CHANGE TO THE STEERING. I ALSO HAVE REPLACED THE POWER STEERING FLUID ON A REGULAR BASIS (50,000 MILES BETWEEN). I WAS ABOUT TO REPLACE THE POWER STEERING PUMP WHEN I FOUND THAT OTHERS HAVE HAD PROBLEMS WITH THE RACK AND PINION. I AM HOPING THIS REPORT WILL CONVINCE GM TO ISSUE A RECALL. TRUCK HAS APPROXIMATELY 107,000 MILES.
THE IGNITION IS NOT WORKING RIGHT
WHILE TOWING A 7000 LB 5TH WHEEL TRAILER THE ELECTRICAL PLUG BETWEEN THE VEHICLE AND TRAILER BECAME PARTIALLY DISLODGED AND AFFECTED THE VEHICLE ELECTRICAL SYSTEM WHICH MADE THE GAUGE NEEDLES GO HAYWIRE INCLUDING THE TACHOMETER. ENGINE STALLED WITH RESULTANT LOSS OF POWER STEERING AND BRAKES. LUCKILY WAS ABLE TO PULL INTO PARKING LOT AND STOP USING TRAILER BRAKES. REINSERTED PLUG FULLY INTO SOCKET AND HAVE NOT HAD A PROBLEM SINCE. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED AT ANY SPEED THE STEERING WHEEL MADE A LOUD POPPING, VIBRATION AND CLICKING NOISE WHILE DRIVING THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE OR WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS GOING TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97000.
BRAKE FAILURE RESULTING IN ACCIDENT DUE TO RUSTED STEEL LINE AND LOOSE (STRETCHED) PARKING BRAKE CABLE. RESIDENTIAL DRIVING UNDER 25 MILES AN HOUR I APPROACHED A STOP LIGHT WITH MY FAMILY IN THE CAR. APPLIED PRESSURE TO BRAKE WITH ABOUT 100 FEET FROM LIGHT. BRAKE PEDAL DROPPED TO THE FLOOR. IMMEDIATELY I APPLIED PARKING BRAKE. VEHICLE FAILED TO RESPOND TO BOTH ACTIONS. THE TRUCK ROLLED THROUGH THE STOP LIGHT CAUSING AN ACCIDENT. MAIN LINE FEEDING REAR BRAKES ABRUPTLY FAILED CAUSING PERSONAL AND PROPERTY DAMAGES. AFTER HAVING THE BRAKES SERVICED AND FIXED, AND THINKING THAT THE TRUCK WAS SAFE, THE POWER STEERING PUMP FAILED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH. BOTH STEERING AND BRAKING WERE NON RESPONSIVE. HAD I HAVE BEEN DRIVING ON A RESIDENTIAL ROAD THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. HOWEVER, THE HIGHWAY GAVE ME AMPLE TIME TO SLOW DOWN AND GET MY FAMILY TO THE SHOULDER OF THE ROAD. THE TRUCK WAS TOWED AND DIAGNOSED. A NEW POWER STEERING PUMP WAS PUT IN. I AM SCARED TO DRIVE THE TRUCK WITH MY FAMILY IN IT. I DO NOT KNOW WHAT IS GOING TO BRAKE NEXT. *TR
THE TRUCK WAS HOOKED TO A 25' GOOSENECK TRAILER LOADED WITH HAY. THE ENGINE WAS THE DURAMAX DIESEL WITH ALLISON TRANSMISSION. THE INTENT WAS TO HAUL HAY FROM EASTERN WASHINGTON TO WESTERN WASHINGTON. THE POWER STEERING PUMP BROKE A SHAFT INSIDE THE PUMP MAKING THE POWER STEERING UNUSABLE. AS IT TURNS OUT THE POWER STEERING PUMP ALSO SERVES AS THE POWER BRAKE ASSIST. AT A SPEED OF ABOUT 3 MPH, IT WAS ALL I COULD DO TO BRAKE THE TRUCK BUT WAS UNABLE TO TURN THE WHEELS. IT WAS VERY FORTUNATE THAT THIS HAPPENED IN THE FARMERS FIELD AND NOT ON THE HIGHWAY. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE PUMP QUIT WORKING, THE TRUCK WOULD HAVE GONE OFF OF THE ROADWAY, MOST LIKELY OVER A STEEP CLIFF BECAUSE I WOULD HAVE BEEN UNABLE TO STEER THE TRUCK OR STOP IT DUE TO THE SINGLE PUMP FAILURE. ADDITIONALLY, THE LOAD OF HAY WOULD HAVE CAUSED THE TRUCK TO PICK UP SPEED IF IT WAS GOING DOWN HILL. *TR
I HAVE A 2002 CHEVY SILVERADO 1500 TRUCK, AND HAD A NEW SET OF TIRES (OEM SIZE), A NEW NAPA HUB BEARING ASSEMBLY AND A NEW NAPA INNER TIE ROD. THIS WORK WAS PROFESSIONALLY INSTALLED BY A CERTIFIED ASE MECHANIC AT A LOCAL REPAIR SHOP ON JULY 3, 2013. THE TIE ROD FAILED ON JULY 29, 2013. THE HUB BEARING AND THE INNER TIE ROD WERE REPLACED DUE TO NORMAL WEAR. THANKFULLY - THIS HAPPENED WHILE I WAS BACKING OUT OF MY DRIVEWAY AND NOT LAST WEEKEND DOING 70 MPH ON THE HIGHWAY WITH MY FAMILY IN MY TRUCK. FAILURE OF THIS PART ON THE HIGHWAY COULD HAVE COST ME MY LIFE, MY FAMILY'S LIVES AND THE LIVES OF EVERYONE ELSE IN MY UNINTENDED PATH. VEHICLE WAS "REPAIRED" BY THE LOCAL SHOP IN THE DRIVEWAY AND THEY SHOWED UP WITH A REPLACEMENT NAPA INNER TIE ROD. I SEE ON THE BOX THAT THIS PART IS MANUFACTURED IN CHINA. I DID NOT WANT THAT PART ON MY VEHICLE AND TOLD THEM THEY COULD INSTALL IT FOR A ONE-TIME TRIP TO THE SHOP BUT THEN I WANT IT CHANGED TO ANOTHER BRAND. THEY OBLIGED AND FOUND ANOTHER MANUFACTURER. THE NAPA PART IS ES3478 - INNER TIE ROD. *TR
TOOK TRUCK IN FOR STATE INSPECTION, TRUCK FAILED INSPECTION DUE TO RUSTED BRAKE LINES, POWER STEERING PUMP LEAKING , DEALER SAID IT WOULD BE $1228.43 TO $1420.99 TO JUST FIXED THE BRAKE LINES ALL LINES NEEDED REPLACED AND CALIPERS SCREWS. POWER STEERING PUMP COST 535.00 TO REPLACE. POOR QUALITY ,HIGH COST TO FIX AND LACK OF SAFETY ON GM PART FOR NOT COVERING RUBBER COATING OR USING STAINLESS STEEL LINES TO PROTECT OUR FAMILY VERY DISCOURAGED WITH SERVICE TECH SAID THESE ARE THE PRICES. WHAT HAPPENED TO OUR SAFETY. BRAKE LINES AND GAS LINES SHOULD NOT BE MADE OF STEEL THAT CAN CORRODE AND RUST OUT AND BREAK. POWER STEERING PUMP WITH THESE FEW MILES SHOULD NOT HAVE GONE OUT. MY 1988 CHEVY TRUCK NEVER HAD THESE PROBLEMS. THERE NEEDS TO BE A RECALL. *TR
STEERING SHAFT MAKES NOISES ON TURNS AND BUMPY ROADS. *TR
ALL BRAKE HYDRAULIC LINES ARE RUSTED, ALL FUEL SUPPLY LINES ARE RUSTED, EXCESSIVE RUST ON FRAME AND OTHER UNDERCARRIAGE COMPONENTS, BRAKE ROTORS, CALIPERS ALL COVERED WITH EXCESSIVE. RUST. THESE DEFECTS HAVE SERIOUS SAFETY IMPLICATIONS, WHICH COULD RESULT IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS OR OTHERS. GM SHOULD BE REQUIRED TO ISSUE A RECALL ON THESE VEHICLES AND REPLACE ALL MAJOR CORRODED BRAKE COMPONENTS WITH NON CORROSIVE METALS, BRAKE FLUID LINES, FUEL LINES, RUSTED FRAMES AND ANY OTHER COMPONENTS. MANY ACCIDENTS WILL BE OCCURRING BECAUSE OF BRAKING FAILURES AND FRAME FAILURE. THIS RECALL SHOULD BE ISSUED IMMEDIATELY BEFORE ANY OTHER FAILURES OCCUR. THESE GM TRUCKS ALSO HAVE DEFECTIVE STEERING BOXES THAT FEEL LOOSE WHEN ROUNDING CORNERS. I HAVE HAD A 1995, 2001, 2002 CHEVY AND GMC WITH SAME PROBLEM THEY NEVER STOOD BEHIND THIS PROBLEM OTHER THAN TO PUT SOME GREASE IN WHICH WAS A TEMPORARY FIX. *TR
WHEN I TURN OR HIT A BUMP IT MAKES A CLUNK, AND YOU CAN HEAR IT AND FEEL IT THROUGH THE STEERING WHEEL, NOW HAVE 119000 MILES ON IT. I AM CONSURNED IT MY BECOME A SAFETY ISSUE. *TR
UPPER STEERING COLUMN INTERMEDIATE SHAFT CLUNKING NOISE WHEN TURNING OR ON BUMPY ROAD, HAVE TO REPLACE THIS PART AT MY COST. GM KNOWS ABOUT THIS COMMON DEFECT BUT THERE IS NO RECALL ON THIS PART EVEN THOUGH THEY MANUFACTURED 2 REPLACEMENT SHAFTS TO FIX THIS PROBLEM. I DON'T KNOW WHY THERE IS NO RECALL. SEEMS A STEERING ISSUE IS IMPORTANT. *TR
2002 CHEVROLET SILVERADO K1500. CONSUMER STATES DEFECTIVE PART IN STEERING COLUMN *TGW THE CONSUMER STATED SINCE 2002 THE INTERMEDIATE SHAFT HAS BEEN REPAIRED FIVE TIMES, TO ELIMINATE THE RATTLE WHEN TURNING THE STEERING WHEEL OR WHEN GOING OVER A BUMP. THE CONSUMER STATED HE LOCATED A GM SERVICE BULLETIN REGARDING THE INTERMEDIATE SHAFT. *JB
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
THE INTERMEDIATE STEERING SHAFT HAS A CLUNKING/KNOCKING NOISE WHEN TURNING WHEELS AT LOW SPEEDS. *TR
WHILE DRIVING DOWN THE ROAD THE VEHICLE DIES OUT, AND QUITS RUNNING. IT THEN BECOMES HARD TO STEER AND STOP. IT TAKES ABOUT 2 TO 5 MINUTES BEFORE STARTING BACK UP, SOMETIMES MAYBE EVEN LONGER. IT DIES OUT ANY WHERE FROM 2 TO 3 TIMES A DAY, DEPENDING ON HOW LONG AND FAR I AM DRIVING. THE SPEED VARIES FROM 10 MPH UP TO 75 MPH. *TT
I HAVE A 2002 CHEVY SILVERADO THE STEERING BOX WAS REPLACE AT 31,166 MILES AND AT 48,000 MILES ITS DOING THE SAME THING ALL OVER AGAIN YOU CAN NOT PARK THE TRUCK AND IF YOU ARE AT A STOP TRYING TO TURN THE WHEEL IS HARD AND A NOISE COMING FROM THE STEERING BOX THE FIRST TIME I HAD TO PAY 200.00 THIS TIME LOOKING TO IT I FEEL I SHOULD TO PAY NOTHING AT ALL AND THOUSANDS PEOPLE ARE HAVING THIS SAME PROBLEM I READ THIS ON A WEB SITE AND THIS IS A STEERING PROBLEM THAT COULD FAIL AND PEOPLE COULD GET KILLED OR KILL SOMEBODY WOULD YOU PLEASE LOOK IN TO THIS PROBLEM BEFORE IT IS TO LATE AND MAKE GM RECALL THE STEERING GEAR BOX THANK YOU ROGER SANSON *TR
WHEN MAKING A TURN I HEAR A THUMPING NOISE IN THE STEERING COLUMN. *TR
I HAVE A 2002 CHEVY SILVERADO 2500 HD TRUCK WITH 80,000 MILES. THE STEERING WHEEL 'PLAY' HAS BECOME PROGRESSIVELY MORE SLOPPY SINCE I PURCHASED THE NEW TRUCK. IT IS DIFFICULT TO SAFELY REMAIN IN MY DESIGNATED LANE WHEN AT HIGHWAY SPEEDS. THERE IS ABOUT 6-8 DEGREES OF STEERING WHEEL TRAVEL FROM SIDE TO SIDE BEFORE THE FRONT WHEELS TURN IN EITHER DIRECTION. ADDITIONALLY, THE STEERING WHEEL COLUMN, STEERING SHAFT, AND INTERMEDIATE SHAFT MAKE CLUNKING NOISES WHILE GOING OVER THE SLIGHTEST BUMP IN THE ROAD, AND WHILE TURNING. THE VIBRATION IS FELT IN THE STEERING WHEEL. IT HAS DONE THIS SINCE THE DAY I PURCHASED IT, AND GROWN PROGRESSIVELY WORSE. MY LOCAL DEALER COULD NOT INITIALLY DIAGNOSE THE PROBLEM (WHILE UNDER WARRANTY). I'VE DISCOVERED A CHEVY SERVICE BULLETIN 02-02-35-006A, WHICH HAS HAD MIXED SUCCESS. ADDITIONALLY, MANY OTHER OWNERS I'VE SPOKEN WITH HAVE HAD IDENTICAL PROBLEMS. (CHEVY SERVICE BULLETIN NO. 00-02-35-003K *JB IDENTIFIES SEVEN DIFFERENT MODELS THAT HAVE THE SAME MECHANICAL PROBLEM.). I AM MOST CONCERNED ABOUT THE POSSIBILITY OF STEERING FAILURE WHILE DRIVING. A RECALL SHOULD BE INITIATED TO REMEDY THIS SAFETY ISSUE. *TR
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026