NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Chevrolet Traverse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
When shutting the vehicle off, shifting to park pushing the button to shut off, the dash indicates shift to park after the vehicle is shut off. vehicle will not lock. This is not safe to leave this way.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while the vehicle was in park(P), the vehicle failed to turn off with the message “Shift to Park” displayed. The contact stated that several attempts were required to turn off the vehicle. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,300. The VIN was unavailable.
Safety restraint system is on the screen and the airbag icon is on the dash. All of a sudden No accident occurred
Vehicle: 2019 Chevrolet Traverse Issue: “Shift to Park” warning – vehicle fails to recognize it is in Park I am filing a complaint regarding a persistent &dangerous defect with my 2019 Chevrolet Traverse involving the “Shift to Park” warning system. For the past several years, my vehicle has repeatedly failed to recognize that it is in Park, even when it clearly is. This issue has escalated into a serious safety and reliability concern. Most recently, I was stranded in a store parking lot for over two hours because my vehicle would not properly shut off or restart due to the false “Shift to Park” warning. I had to call someone to disconnect the battery to prevent it from draining completely, which caused additional cost and inconvenience. After reconnecting the battery, the vehicle still would not start for another 2hours. This defect leaves me at risk of being stranded at any time, including in unsafe or isolated. As a single parent of 4 young children, this creates a significant safety concern for my family. This problem has been ongoing since Oct 2023 and has occurred repeatedly since then, and consistently every month since then, often four or more times per month. I have brought this issue to a Chevrolet dealership, Reed-Lallier Chevrolet in Fayetteville, NC, multiple times. Despite being charged diagnostic fees, no permanent fix has been provided. This is a known issue with this vehicle model related to a faulty shifter assembly or park detection system. This defect impacts the vehicle’s ability to shut off, restart, & function reliably, creating a serious safety hazard. I am requesting that this issue be formally investigated & that appropriate action be taken to require a recall or manufacturer-covered repair. This problem is widespread among similar vehicles & should not continue to leave drivers stranded or at risk. Mileage: 44,410 miles Dates of occurrences: Oct 2023-present Dealer contacted: Reed-Lallier Chevrolet on Raeford rd Fayetteville NC
The car started locking up my steering wheel. I took it to the mechanic and they ran the codes and said it is the ABS control system module. I called the dealer to get the part and they said it is on back order nationally and it may be months before they can get the part. The 2018 model for Chevrolet traverse has been recalled for this exact thing but my model has not even though this is a known issue. My car is currently not drive able and GM can’t even provide the piece to make it driveable. This is a big issue and I am not receiving any help. If it is on back order it is obvious that it is a big issue nationally yet they have not submitted a recall. The wheel keeps locking up every time I drive it for more than 5 minutes
Having issues with transmission at 68000 miles. Shuddering and cutting out. Shift to park comes on and also replaced alternator twice already. Replaced 1st alternator at less than 20,000 miles at 2 years old.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds over a bumpy road, the vehicle made an abnormal clunking sound. The contact stated that the sound became louder over time. The vehicle was taken to the dealer, where it was diagnosed. The dealer determined that the front lower control arms and the front suspension sway bar links needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.
Recall number N192211320 ( Left Front Lower Control Arm Ball Joint Not Seated ) Chevrolet is refusing to fix this issue, saying that it's not a safety recall. This issue can effect the steering control and its very evident thats its a safety issue. They're saying this recall expires with the base warranty. This is a clear attempt to circumvent the law, by not classifying this as a safety issue.
The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to turn off the vehicle, the Auto START/STOP system failed to turn off as intended. The contact stated that the engine was running. The message "STAND/PARK" was displayed on the instrument panel, and the warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed. The contact was unaware of the diagnosis. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was unknown.
When placing the vehicle in park, whether it’s on a flat surface or an incline, the SHIFT TO PARK notification displays. In addition, the nonfiction chime rings consistently until the gear shift is realigned or until it stops on its own. During this ringing period the headlights won’t go off and the ringing last anywhere from 5 to 20 minutes. The longest time recorded was 20 minutes. Once the ringing finalizes, there is still a possibility that the start/stop button has to be pressed manually so the headlights will completely turn off.
Complete transmission failure while driving approximately 60 MPH. Transmission started shifting irregularly while driving at a steady speed on a 55 MPH paved county road and locked into 3rd gear slowing me down quite suddenly. I turned on my emergency flashers and pulled into a parking lot. If traffic had been heavy I could easily have been hit from behind for unexpected deceleration with no brakes applied and no brake lights to warn a following vehicle. There were no dash warning on even after stopping. The vehicle has 111,000 miles on it and has been used to tow loads rarely, and the loads were far below the 5000 lb rating of the vehicle. Because it is well past the 75,000 mile power-train warranty (I bought it used) I am having to pay nearly $9,000 for a remanufactured transmission replacement at my local dealership. This is a major financial burden to me for a repair something that should last well beyond 200,000 miles as transmission typically do. I have owned several vehicles that have.
i have a 2019 chevy traverse i bouth it 2020 /9/11 2020 i have had problems scense then i right now havb to buy a transmission GMC had me to take it to a chevy dealer and ask for some coast asistant they would not so they baclk out now i am about to sue
MY CAR WAS ACTING LIKE IT HAD BAD GAS. I TOOK TO T HE DEALERSHIP AND THEY HAD IT FOR DAYS AND SAID TRANSMISSION. I AM AT 45,000 MILES ON THIS CAR. THEY HAD MY CAR IN LAST MONTH AND COULD NOT FIND ANYTHING WRONG WITH IT OR SO THEY SAID. YOU DID SAY THERE WAS A RECALL/PROBLEM WITH THE TRANSMISSION ON THE 2017 2018 AND 2019 TRAVERSE. IS MINE COVERED TO BE FIXED?
The contact owns a 2019 Chevrolet Traverse. The contact stated that while attempting to reverse, the vehicle failed to reverse as intended. Additionally, while shifted into drive and the accelerator pedal was depressed, the vehicle failed to accelerate as intended, and it stalled. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Broken Exhaust Pipe, There is a Recall number for some 2019 Chevrolet Traverse Manufacturer recall number: N212356540 for the same issue, good up to 150,000 Miles.
faulty transmission shudder
I am on my 2nd transmission, 2 torque converters, have had the transmission fluid flushed 4 -6 times, and it still shudders horribly bad and only has 136,000 miles. I bought it brand new, never been wrecked or abused. I cant get extended warranties because it is a known issue and they dont want to cover it. This needs to be a recall.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle lost motive power. No warning light was illuminated. The contact stated that the vehicle stalled in the middle of the road, and her husband picked her up from the scene. Neither the dealer nor an independent mechanic was contacted. The contact stated that while shifting into park(P) and while attempting to turn off the vehicle, the vehicle failed to respond as intended. The contact drove around and attempted to park the vehicle, but the failure persisted. The shift to park warning light was illuminated. The contact stated that the instrument panel was flashing on and off unexpectedly. The transmission was replaced once; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 104,000.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to exceed 23 MPH. Additionally, the message “Shift to Park” was displayed upon parking the vehicle. The contact shifted out and in park (P) several times, and the vehicle responded as intended. Additionally, the contact stated that the vehicle failed to reverse. The vehicle was diagnosed by an independent mechanic, who discovered that the transmission fluid was leaking. The vehicle was then towed to the dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V668000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,449.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while parking the vehicle, the shift to park warning light was illuminated. In addition, the vehicle failed to turn off as intended, but was eventually able to be turned off. The contact stated that while attempting to start the vehicle, the vehicle started; however, the contact had to slam the gear shifter into park. The contact stated that after several attempts, the vehicle was parked. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving from a complete stop, the vehicle hesitated, jerked, and failed to respond on some occasions, requiring the vehicle to be turned off and restarted. The contact stated that while driving at various speeds, the vehicle jerked significantly and almost stalled while depressing the accelerator pedal. The check engine warning light was intermittently illuminated. Additionally, the contact stated that the vehicle had failed to respond upon shifting to reverse(R). The vehicle was taken to O'Reilly’s Auto Parts; however, the failure could not be duplicated. The contact was informed that the diagnostic test confirmed that the vehicle was in drive(D), even though the gear shifter was in reverse(R). The dealer was notified of the failure and recommended a diagnostic test. The vehicle was taken to Kenny Wilson Transmission, where it was diagnosed, and determined that the transmission throttle had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 158,000.
Timing cover / valve covers...had to drop the engine...5K for 100,000 miles. Other 2019 Traverse have had issues for recall but not my VIN. If some VIN numbers have been recalled, then all VIN numbers with the same issue should be covered
Known issue with the front timing cover leaking. confirmed by Dealer and local repair shop that it is an issue they see on these engines all the time and is a manufacturing problem.
I purchased a 2019 Chevy Traverse brand new off the lot as single owner and kept up with maintenance. The transmission just went out while I was on the highway and abruptly begin reducing speed and I was unable to accelerate. This was dangerous as no warning lights came on prior to this happening to warn that there were any engine issues. This could have caused an accident on the highway due to me not having control to accelerate and vehicle de-accelerated without warning. Also the passenger seat belt stop working and would not click. There was a Shift to Park warning that kept coming up on the car about 1.5 years ago that should be a recall as the car would not go off when turned off. The radio and lights in the vehicle would continue to run while the engine was off. I am concerned about all of the issue with this car that makes me question the quality and build of this vehicle. The first 4 years this vehicle was great and then all of a sudden it begin to breakdown in parts. The dealership confirmed all of these things and I asked if warranties were on these items and it was not.
Shift to park notice. For several months the shifter has had issues going into park. The shifter is in the park position but isnt reading. I know a few other people with similar Traverse models in my area having the same issue. Im also aware that some models of GM SUV have already recalled this part. After having to wait over 5 minutes multiple times for the car to recognize that its in the park position I decided to get this replaced. This is an issue I believe a recall should be noticed and I should be reimbursed for the parts and labor of this
Transmission went out does not move at all with only 49,000 miles on the car the car always had sifting problems. Brought the car brand new off the lot. One owner. Before the Transmission went out when I will stop at the red lights or stop signs the car would just take off for no reason. With my foot still on the brakes or the car would just stall when I am driving it right in the middle of traffic. GMC needs to held accountable before some one gets killed.
Continue to get a shift to park error when car is in park, not allowing me to turn off and creating an unsafe situation.
Shift to park error, car will not go into park. A well known GM issue that apparently has yet to be recalled.
I noticed that there was oil on the bottom of the transmission. I took it to a mechanic and he said that it was the rear crankshaft oil seal. He replaced it and a month later, it seems to be doing it again. I have instances where it will be in drive and I will hit the gas but it doesn't go anywhere.
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle was jerking forward while depressing the brake pedal. There was no warning light illuminated. Additionally, the contact stated that while depressing the brake pedal, the pedal depressed to the floorboard. The contact also stated that the "Service Stabili-trak" warning light was recently illuminated on the instrument panel. The dealer was notified of the failure, and the contact was informed that there were no recalls on the VIN. The manufacturer was also notified of the failure and referred the contact back to the dealer for assistance. The contact was informed that the warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 91,000.
We bought a 2019 Chevy Traverse High Country in 2018. Oct 2021-Jan 2022 Chevy held the car to put a new transmission in, at no cost to us, with no explanation, no paperwork. Now we are in September 2025 and the car needs another transmission. In Oct 2021 I was accelerating through an intersection and the car stopped in the middle of the intersection, it was TERRIFYING. Luckily people around me realized the situation and help me get the car to safety. I had my two children in the car under 3. Fast forward to Sept 2025, I am merging on the highway accelerating and my car is SLOWING DOWN. I had the car towed to a dealership and the transmission has gone into self protect mode, identifying a gear shift problem between gears 3-4. Three transmissions in a car from end 2018-sept 2025.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while his wife was driving at 20 MPH at an intersection, she failed to see the approaching vehicle that was driving 40 MPH and T-boned that vehicle. The air bags did not deploy. During the impact, the contact's wife's chest area collided with the steering wheel. The other vehicle did have all the air bags deployed. A police report was filed. The contact’s wife sustained abdominal, right knee, and chest pain, as well as a headache, and was treated in the hospital. The vehicle was towed to the tow yard. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
I was in an accident in my 2019 Chevy Traverse on September 4, 2025. Upon impact, my airbags did not deploy. I was pulling out from and intersection and a car with no lights on was coming from the right of me going towards the left of me. I ended up hitting his car on the driver' side and rear door. His side airbags went off. I was wearing my seatbelt. My body was thrown forward and hit the steering wheel. The airbag did not go off upon impact. I have a broken sternum, bruised ribs and bruises across my left shoulder due to the seatbelt. I ended up in the hospital overnight for observation. They were worried about my heart and lungs since they were jarred forward when I hit the steering wheel. Now my insurance company wants to total my car. They also want me to get a different title (salvage title) if I have the car fixed, which in turn with make it hard for me to sell it and keep insurance on it. I want to know what will be done about this. If I get the car fixed, will it happen again? Looking for answers. I feel that I would have been just fine if my airbag had went off. Now I am looking at 6-8 weeks of painful recovery.
Broken catalytic converter at joint with exhaust pipe. Manufacturer defect with the exhaust piping.
The contact owns a 2019 Chevrolet Traverse. The contact stated that upon arriving at his destination and moving the column shift lever into park(P), the message "Please Shift to Park" was displayed. After several attempts and turning the vehicle on and off, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 121,000.
After fueling car the starting continue turning over after you release button. Now while drivering it hesitate sometime loose power steering. And when stopped and the car dies when it does it’s stop /start now there a delay in continuing on and now brake light come on when it start back. Sometimes lose power and if you disconnect cable to let car reset light goes off until the start/stop and repeats process with park light back on ect.
My 2019 Traverse has approximately 27k miles. I have taken the car in to a Chevy dealership for repair. The car is shuddering at around 20 mph. The dealer told me this is a common issue and after review of hundreds of complaints it appears it is. It is out of warranty by a year. Apparently the issue is likely the torque converter. However GM, requires I do a transmission flush and reprogram followed by driving 500 miles. If it does not work then I have to replace the torque converter. The transmission flush is $980 dollars and a torque converter is quoted at $3,400. If this is a known issue and no fault of the driver it should be covered by GM. Why would I pay 1,000 dollars to then pay another 3,400 for a total of $4,400 dollars for a repair for a car with 27k miles. I feel like this should be a recall based on the number of complaints and cost to buyer. This seems ridiculous. I have agreed that the initial 980 dollars as I have no choice. I am requesting someone look into the GM transmission issues from the 2017 to 2020 year vehicles.
the exhaust bracket broke 3 times had it repaired at my own expense each time. my muffler broke off at the weld. my exhaust cracked. then my catalytic converter broke off.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving 60 MPH on the highway, the contact heard a rattling sound coming from the exhaust system. The dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed, and determined that the front exhaust pipe needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure via email and letter. The approximate failure mileage was 116,719.
Vehicle: 2019 Chevrolet Traverse High Country Mileage at Failure: ~68,897 miles Problem: Rear auxiliary evaporator leaked refrigerant, causing the A/C to blow warm and fail. Safety Concerns: Loss of cooling performance in high summer temperatures → potential heat stress risk for passengers, especially children and medically vulnerable occupants. Refrigerant leaking inside the vehicle → potential inhalation exposure for occupants. Diagnosis: Dealer confirmed refrigerant leak from rear evaporator; repair cost $1,763.05. GM Awareness: GM has published TSB 16-NA-046 and PIT5335A describing this exact failure mode (evaporator corrosion from blower motor copper dust), but has not issued a recall or extended coverage.
Shift to park issue the car is in park but when I shut the car off it is telling me shift to part on my dash not allowing me to shut my car off all the way at first I was able to just tap the shifter and that worked after a few weeks I had to keep restarting my car and try to get the shift to park to go away and for the car to shut off all the way. I finally was able to get it into the dealership where I showed them a photo on my phone what it was doing the said even with the picture they would still have to running a diagnostics on it charging me $160 for along with the repair I feel they know the issue we should not have to pay for diagnostics test
Exhaust pipe leak and break that caused a crack in the catalytic converter.
On [XXX], my 2019 Chevrolet Traverse (VIN [XXX] ) experienced a complete transmission failure. The vehicle began to hesitate, jerk during acceleration, and then completely lost the ability to shift or drive. It had to be towed, and the dealership confirmed that the transmission must be replaced. This is extremely concerning because GM previously issued Recall 20V668000 involving missing bolts in the start-stop accumulator of the transmission, which can cause fluid leaks and loss of propulsion—a potential safety hazard. Although my VIN does not show this recall as active, the symptoms and failure seem directly related to this known defect. I am requesting NHTSA investigate whether this recall should be expanded or reopened to include more affected vehicles. In addition to the transmission failure, I have had to replace the purge solenoid valve three times due to persistent check engine lights and fuel system issues, which suggests deeper reliability issues with emissions and vapor management. Lastly, there is now a hole in the exhaust pipe, which is affecting performance and may pose a safety or environmental concern due to potential carbon monoxide exposure. These multiple powertrain and emissions-related failures within the same vehicle raise serious concerns about the long-term safety, reliability, and manufacturing quality of the 2019 Chevrolet Traverse. I respectfully request that NHTSA investigate this model year and VIN range further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I had the alternator replaced in 4/2023 and already have to have it repaired again in 7/2025. Hole in exhaust pipe as well. Chevy traverse 2019 Vin - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My shift to park didn’t stop alarming and drained my battery so badly that I was stranded for 4.5hrs and I had to replace it and the alternator!
The contact owns a 2019 Chevrolet Traverse. The contact stated that while parking the vehicle, the message “Shift to Park” was displayed while the gear shifter was in park(P). The contact moved the gear shifter in and out of Park(P) several times until the vehicle registered that it was in park(P). The vehicle was taken to the dealer, where the transmission shifter assembly and jumper harness were replaced. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 19,900.
The contact owns a 2019 Chevrolet Traverse. The contact stated that upon shifting to park(P) and attempting to turn off the vehicle, an alarm sounded and the message "Shift to Park" was displayed. The contact stated that upon shifting out of park(P) and shifting back to park(P) several times, the vehicle responded as needed. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed that the vehicle could only be diagnosed if the vehicle was taken to the dealer while experiencing the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,300.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the powertrain had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to another independent mechanic, but was not diagnosed or repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
I had to replace my 2019 traverse transmission around 105,000 miles but had a shuddering when slowly accelerating or driving since around 70,000 miles. Possibly a programming issue with the transmission control module?? Because after replacing transmission the shuddering still happened and I had to reprogram the transmission control module again and then the shuddering is 95% gone. Also , shift to park alert is a big issue too. If you put the car in park sometimes you have to maneuver the shift knob and tap it to make the “park to shift” go away so I can lock my car.
Upon shifting to park, an error message prompts us to "shift to park". The shifter is in park position, however the vehicle says it is not. The Chevy dealer recreated the issue and advised to repair because it will lead to not being able to turn off the engine, or not being able to start the engine, or it will drain the battery. Any of the above could lead to a safety issue depending on where the failure could occur. I had the veicle repaired at the expense of $501.29.