NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Chevrolet Traverse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Driving through Arizona desert and California desert, air conditioning went out. On Monday, contacted Mission Bay Chevrolet to get AC repaired. Dealership and service rep were excellent but this AC should not have failed at 39,151 miles. Diagnosis showed that Compressor clutch pulley melted freezing the compressor. I can only thank God that I had an extended warranty.
When my vehicle is in park my vehicle will not turn off and an error comes on my screen and says shift to park.
The vehicle gives a message of "Shift to park" but the vehicle is in park. This is a safety issue and could cause harm to somebody if the vehicle does not think it's in park and start's rolling. It also doesn't let the vehicle shut completely off because it thinks its still in drive! There are alot of forums and complaints on this issue. Local dealership states yes we have heard of this issue BUT "It's not on a recall list yet and also not covered under warranty" This should be a recall and fixed by Chevrolet without charging customers $400-$1,000 to fix a BIG issue with numerous vehicles. PLEASE HELP WITH THIS KNOWN ISSUE
When car is shifted into park, there is an error saying that the vehicle is not in Park and the lights and warning chime turns on. It happens 90% of the time. I can move the shifter back and forth and some times it will stop and work properly. I can also try to move the shifter while in park without moving into another gear and that might work but it may take 5 -10 tries. Do a google search and you'll find lots of threads on bad Gen 2 shifters for this year and Make/Model. No warnings prior to malfunctioning. Shift to Park Issue with warning light and message error - shift to park.
When I shift to park and turn off my Chevy Traverse the warning light comes on to shift to park except my Chevy Traverse is in park. This happened last night and it doesn't happen every time I turn my Chevy off.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at 60 MPH, the vehicle made a rattling noise. The rattling persisted when idled. No warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a fractured exhaust pipe and a leak on the exhaust. The local dealer was contacted; however, the vehicle was not repaired as the dealer could not duplicate the noise. The contact stated that the failure persisted. The manufacturer was made aware of the failure, the manufacturer stated that the vehicle was under a special coverage adjustment number n212356540. The failure mileage was approximately 75,000.
The gear shift won't register as being placed into park. It often requires multiple on/off cycles of the vehicle along with repeated shifting into drive/park. Preliminary research showed it as a unique problem to this setup. I believe the safety risk is present by the inability to confirm successful changing of gears.
On June 12, 2022, after stopping for gas, my car did not want to start back up. I put my foot on the brake and pushed the start/stop button, but the engine struggled to come on. It did a similar thing a week before, but on that time when I pushed the button to start the car, all of my lights came on and my radio, but my air conditioner delayed in coming on. When I put the car in drive to go, nothing happened and I realized the engine never started. I pushed the start/stop button again and everything shut off and then back on and I was able to drive. For almost a year now, I have had issues with the auto stop feature when I'm at a stop light/sign. When I try to take off again, it delays on letting me move. This is also when my car will jerk or jolt as I start to drive. I took it to the dealership to look at the problem and was told there may be something with the fuel system. All they did was flush the system, but the problem didn't stop. I am seeing reports online of similar things happening to other 2019 Traverse owners. This concerns me because what happens when my car decides not to start again and I'm in a busy area? What happens when my family is with me and it doesn't want to go or it shuts off at a stop sign or light and we're in crash? I am making an appointment with another dealership, but with how many other drivers seem to be having problems, this seems to be a manufacturer issue and needs to be taken care of by them.
About one month ago, I began receiving a "Shift to Park" message in error when powering off my car and in park. There is no way to override the message, during which the car remains on and there is a loud beeping noise. I have to power the car back on and manipulate the sensors to make the "Shift to Park" message go away - and this doesn't always work or takes several times. In addition to the obvious concern, I'm also concerned about my car's battery every time this happens. I have young children and am afraid to drive my car right now because of this issue. We bought out our lease in May and our Warranty expired about three months ago and Chevy is refusing to fix the defected part. Chevy is aware of this problem in older and other 2019 vehicles, they have yet to recall the 2019 Traverse. I took my car to a local mechanic to replace the faulty wire, with the same wire which will likely cause the same issue in a matter of time. Consumers should not be responsible for unethical practices. Please hold Chevy accountable for their poor choices!
I get ‘Shift to Park’ message and constant dinging when car is placed in park and turn off ignition. After doing some research, this seems to be a common issue with various 2016-2020 Chevrolet vehicles. I am hopeful that this will be covered under my vehicle warranty from the dealer, but we should not have to hassle with that if GM is well aware of the issue in many vehicles. A recall should be issued and GM should cover to replace and repair back to proper working order. When many people spend a year's salary or more on a brand new vehicle and it doesn't even last them two years, that is not right. I only have 24,000 miles on my vehicle and this should not be an issue I am having to deal with right now. GM needs to step up and take care of this issue immediately.
My vehicle has been displaying a ''shift to park" message. The message appears when I put the vehicle in park. When I go to turn off the car the vehicle will not turn off. Sometimes If I giggle the gear shifter violently enough the car will turn off. I have had leave my car running on multiple occasions. Woken up to dead battery's because my car WILL NOT TURN OFF. I have taken the vehicle to the dealership on 3 occasions to be looked at. The first time it was noted and I was told they couldn't look at it. The second time My vehicle needed all new transmission work ( on a 2019 model car) but was told since they couldn't recreate the shift to park message they couldn't do anything about it. The 3rd time they were able to recreate the issue but wanted me to pay $1k+ for ''fix'' the problem. But the fix was just to turn off the display message. My vehicle will not turn off.
The electronic cord in the shifter showing the "shift to park" message code caused my car battery to die and be unable to shut my car off and on for MONTHS. This electronic problem was nothing related to anything I did but the vehicle itself causing me to finally take it in because it was not safe for me and my kids to go far in case the battery would die. It costed me almost $500 and 6 HOURS of wasted time at the dealership. I would HIGHLY recommend and appreciate a recall reimbursement on this issues- I am not the first to have this happen.
We constantly got the message to "Shift to Park" even though the indicator showed we were already in Park! We had to shift to Drive and back into Park several times before our car recognized that we were already in Park. We could not turn the car off until the system finally realized that we were in Park.
2019 Chevrolet Traverse having "shift to park" error when shifted into park and it will not turn off. I am not able to shut down my vehicle occurs, which is at random but with more frequency lately. I often have to turn car on, put into reverse and repeat the process, or jiggle the gear shifter to get it to turn off. I have read this is a common issue and GM is being sued in a class action lawsuit because of it. My dealership isn't acknowledging it and wants me to pay to have it completely replaced. I have also read it gets worse in most cases and in some cases causes the vehicle to shift into gear accidentally or drains the battery completely because it thinks the car is in drive and stays on. Possibly related, the vehicle is starting to "buck" when in slow acceleration/shifting automatic gears.
Shift to park error on, car is in park however the car is not registering it is in park and won’t let me shut off car… tried several times of putting it in gear and back into park as well as driving it around a few separate times before it would finally register.
The vehicle does not recognize P even thought it says it is shifted into park. Have to start , stop and move lever several times. Dealer recognized and says they have seen several of these issues , but since the car is out of warranty they won’t fix. I don’t know if the car is actually in P or not and I’m scared.
Shift to park error And the car can’t turn off
When shifting into park after coming to a stop in a parking space the “SHIFT INTO PARK” warning appeared on the dash. It took driving back and forth between reverse and drive to finally get the car to go into park without the warning indicator.
The Sway bar/Control Arm broke up near the engine without cause. It appears metal fatigue or manufacture defect caused same. It's failure led to CV Joint and other damage. This was discovered during a changing of tires. I don't know how long it had been broken as no obvious signs were readily apparent and my wife said it drove normal. There was no accident or other impact that would have caused same.
Transmission shifting erratic. Rpm is high and shifting is delayed. Delay in acceleration when car is in movement. Parking gear sensor is not working. Shows on dash to put car in park. When car is already in park.
Upon shifting vehicle into park and shutting off vehicle, "SHIFT TO PARK" is displayed on the vehicle information center. Recent purchase of vehicle, owned by me less then 2 weeks and this has occurred multiple times already.
First Issue: 09/28/2019- Robert Chevrolet/Hicksville- Car got shut off on middle of old country road- Car needs to be towed to Nearest Chevy dealer and Generator and battery was replaced-Generator caused battery to fail- There was no rental car given since I was told that service center didn’t belong to me- If I had brought to dealership in Douglaston then I would be able to get a loaner car. Same issue Second time: 2/10/2022 Car got shut off in middle of Northern Blvd. right near service center- My whole car dashboard and signal went blank while taking exist and I was not able to use signals indicator at all- My car got completely shut off in few minutes after shutting off dashboard. I almost got into an accident due to car slowed down and shut off completely in busiest main street. Car drivers behind me started cursing and honking and screaming because I even couldn’t start emergency flashing light. I was able to borrow orange cone from local service guy and put it behind my car since I couldn’t use emergency indicator. I was told $1350 including tax is out of pocket cost (Alternator/Battery)- I was within 3 year leasing period but due to its out of warranty for mileage limit for about over 4000 mileage. GM was involved and took percentage of and I still ended up paying $816. I am asking why within three year my battery and generator will go bad?
After shifting to Park and turning the vehicle off a message of "Shift to Park" appears on the information screen behind the steering wheel despite the car already being in park.
When putting the vehicle in park the “shift to park” indicator comes on the dash. The vehicle has already been placed in park and will not move. This has happened multiple times over the last 3-4 years.
My vehicle is not registering whenever it is put into park. The dashboard keeps signaling that it needs to be shifted into park when it already is and refuses to turn the vehicle off because it’s not registering that it did is in park. Upon researching the issue, I found that this is a common problem due to defective parts and once fixed by the dealership people have reported having the same problem within the next few thousand miles. This same issue is happening with different models of gm vehicles as well and I believe due to the widespread and common occurrence of this specific related issue that there needs to be a recall to have the problem resolved. I am unable to even drive my vehicle due to this. I can not turn my vehicle completely off which drains the battery.
The transmission is shifted into park mechanism does not work. Can’t turn off the engine.
The transmission is shifted into park mechanism does not work and is available for inspection. The Shift Into Park notice in the Driver Information Center lights and chimes as long as the system does not believe the transmission is not in park. This will cause the battery to go dead, or in some instances you can't turn off the engine nor leave the vehicle until this error is cleared. It has been confirmed by a dealer (Henna) whose service contact said they had the same problem on their 2019 Traverse plus many, many comments about this problem for this and other GM models which have been posted on the Internet. The vehicle nor the component have been inspected by others, but another dealer will be attempting to fix the problem under one of serveral TSBs created by GM. No other warnings nor symptoms happened before this started.
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Brake system failed. car crash forward. personal and passenger safety at risk.. The problem is not confirmed by a dealer or independent representatives or others yet, only reported to insurance . no police record. , UNKNOWN. I was making a very slow right turn with foot on brakes for a distance of no more than 5 meters to make room behind me and other cars, in preparation to reverse park or rear /back parking. when suddenly the car accelerate , going forward .. the car hits a barrier which put the car to stop. I was on the brake pedal the whole time. With the car at stopped at the barrier and foot still on brake pedal, I am able to shift to reverse gear and parked the car. The impact is very strong that it damaged the front end mostly right side and transmission problem, transmission oil leak and alignment of tires. Thank you very much
My Chevy Traverse LT has only 15,500 miles. A few weeks after my 3 year warranty expired I started getting an "Action Required Shift to Park" message and the car would not recognize it was in park. After numerous attempts it would eventually recognize and turn off properly. Not only is this frustrating but also dangerous. I called the dealer I purchased from and his only offer was to put it on the diagnostic machine told me that that would be deducted from the total. When I asked what the ballpark figure would be, he said he did not know which tells me that they could just charge me whatever they wanted. He said he knew about this problem and the bulletin that was issued and had fixed many. I'm assuming he should know a ballpark figure but the way he was doing it I wouldn't know until it was all said and done shameful way to do business for a known problem. I called Chevrolet Customer Service and was told it was covered under the power train warranty. Then I found a Chevy dealer in Smithville who acknowledged this is an ongoing problem, not covered by warranty and quoted me $500 to repair by replacing the sensor and harness. He got my business by being honest. I have been a loyal Chevy customer for 50+ years and now rethinking what make car I will get in the future. I am perplexed why Chevy doesn't issue a recall for this issue since a car needs to be in park and turned off.
“Shift to park” message when car is put in Park and car cannot be turned off. Reshifting fid not fix the problem. Drove it around a bit then was able to turn it off. Apparently this is a known defect. Dealer who fixed mine says he gets a few every week. Should be a recall since this is definitely a hazard. My car was 6 weeks out of warranty with 30844 miles on it do I had to pay nearly $500 for the repair. And after reading reports, it may recur.
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
The contact owns a 2019 Chevrolet Traverse. The contact stated that after coming to a complete stop and shifting the vehicle into PARK, the "Action Required Shift to Park" warning light illuminated. The contact stated that the vehicle was turned off however, the instrument panel lights remained powered on. The contact exited the vehicle and an audible alert was sounded indicating that the vehicle was still on and running. The contact was also unable to securely lock the vehicle. The contact was unable to start the vehicle the following day because the battery had drained overnight. The contact stated that the failure occurred three times previously however, the battery had not been drained on those occasions. The contact had the vehicle towed to a local dealer, where it was not yet diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,400.
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
On several occasions when trying to park my vehicle I would get a “Shift to Park” error message on my dash. Despite turning the car back on and off, the error message did not go away. I had to do this several times before it’d go away.
Left rear light side-marker assembly is not functional after 3 years in service and less than 29,000 miles. The side marker indicator inside the vehicle flashes rapidly (in quick succession) when the left blinker is applied. This indicated to me that a bulb was out. Initially, all lights were working when inspecting and inside flasher was quickly blinking. After checking multiple times, the left rear blinker finally stopped working altogether. This left rear indicator mark prevents others from knowing which direction I'm turning unless I stick my left arm out the window. The vehicle was taken in to dealership. Dealership said it needed the light assembly replaced at a cost of ~$867. We may have this done outside of an OEM dealership due to cost.
Computer keeps saying shift into park after the car is in park and I’m trying to shut the car off. I then have to jiggle the throttle into park in order for it to recognize it’s already in park.
When I put the car in PARK and turn the vehicle off, the dashboard signals a notice to put the vehicle in Park. It will not stop the notice until I stop / start the car a few times.
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise
The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to park the vehicle and shifting into PARK, the shift to PARK warning light was illuminated. The contact stated that she attempted ten times while shifting back from DRIVE to PARK or restart the vehicle to recognize that the gear shifter was in PARK. The contact called Reliable Chevrolet (9901 Coors Blvd NW, Albuquerque, NM 87114: (505) 216-2993) & Larry H. Miller Casa Chevrolet (7201 Lomas Blvd NE, Albuquerque, NM 87110: (505) 633-2215) and the dealers were made aware of the failure. The contact was informed that 5 days were needed to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
I get a “shift to park” message after I have turned my car off even though it is in park. The warning does not shut off so I have to remain in my car and turn the car on/off and switch it into gear and out of gear in an attempt to get the warning to stop. At times, I have had to leave the parking spot and drive around more then park again to get the warning to stop. My car is three years old. This should NOT be happening on a three year old car. My car not recognizing what gear it’s in certainly isn’t safe.
My complaint is in regard to the climate control system on my 2019 Chevy Traverse. I chatted with Will of the Chevrolet Customer Service Center on October 10, 2021. The problem is that the system will not keep the windshield clear of fog in certain weather conditions. During the chat, Will said that he couldn't do anything unless I had taken the car to the dealer. I believed it is a design flaw, because my son owns the same model and year of Traverse and has the same complaint. (I have previously owned 2009 and 2012 Traverses and did not experience this problem.) The next time I took the car to my dealer for service 12/14/2021, I told the service dept about the problem. According to the service request: "All functions working as designed at this time." The service manager told me that this is a common complaint. He suggested using the "Max Defrost" button (which bombs the driver with air), turning on the AC to take the humidity out of the air, and turning up the temperature. We have had this fogging happen at many times. but is not something that can be replicated, because it is dependent on the weather. The time I complained in October 2021 was particularly scary, because I was bringing my husband home from surgery late at night from Montefiore Hospital in Pittsburgh. The hospital is about 2 hours from our home and is not a trip we make on a regular basis. It happened on Friday, May 6, 2022 again, when my husband was going to Monroeville, PA for a check-up with the vascular surgeon. It was one of those "all day rains" and the temperature was in the 52-58 degree range. I think we both had a stiff neck the next day after having the Max Defrost blasting all the way to Pittsburgh and back.
When the vehicle is in park and turned off, will receive shift to park errors. have to turn the car back on and off multiple times and reput the car to park to get the code off. The vehicle will not turn off with shift to park message. This is a huge safety issue
My 2019 Chevrolet Traverse LT with ~28,600 miles on it within the past month has been providing me with a 'Shift to Park' error on the Driver Information Center (DIC) when I have already shifted it to Park and shut the car off (engine no longer running). The shifter assembly is not recognizing that I in fact do not have it in gear and the car is in Park. The error does not go away until I re-start the car, put it in gear, shift back to park, wait a few seconds, and then shut the car off again.
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
The contact owns a 2019 Chevrolet Traverse. The contact stated that after slowing down and coming to a stop, the START/STOP function activated however, the vehicle failed to restart. The contact had the vehicle towed to the dealer who diagnosed that either the starter or 350 Amp Fuse had failed and needed to be replaced. The contact was informed that the bearings were also loose and needed to be tightened. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,200.
I kept getting a shift to park error. The dealership diagnosed it as a problem with the gear shift wiring harness. It was a few thousand miles passed warranty so I had to pay about $300 out of pocket for it. It's been less than 2 weeks since it was "fixed" and I am now having the same issue.
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Data synced from NHTSA on May 4, 2026