Dodge · Grand Caravan · 2020
2020 Dodge Grand Caravan
1
Recall
15
Complaints
4/5
Safety Rating
The 2020 Dodge Grand Caravan has 1 recall and 15 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: power train (6 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Dodge Grand Caravan page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is power train with 6 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Dodge Grand Caravan currently shows 1 NHTSA recall listed on this page and 15 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are power train (6), electrical system (1), exterior lighting (1).
- Vehicle
- 2020 Dodge Grand Caravan
- Recalls
- 1
- Complaints
- 15
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.4% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: NoLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 25V876000December 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Status
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Owner Complaints
15 totalUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Nov 12, 2025
catalytic convert failure No complaints from dealer ship No inspection was done warning light came on
STEERING,ELECTRICAL SYSTEM,ENGINE
Jul 7, 2025
The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a ...
Preview excerpt
POWER TRAIN
Apr 28, 2025
The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it w...
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AIR BAGS,SEAT BELTS
Jul 26, 2024
While driving and all seat belts buckled the seat belt and air bag indicator chimes.
POWER TRAIN
Dec 26, 2023
I reported transmission issues to the dealership at 59,500 miles in March 2023 on my 2020 Dodge Grand Caravan. After inspection I was told that there was no problems found. On December 26th, 2023 at about 76000 miles my transmission catastrophically failed and required replaceme...
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POWER TRAIN
CRASHNov 10, 2023
3 year old 2020 Dodge Grand Caravan sxt had failed transmission pump and transmission. I was driving 30 mph and it lunged forward fast after not changing gears for 2 miles. My warranty company put the wrong replacement transmission that is a closed transmission. It was from a j...
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POWER TRAIN
Nov 7, 2023
Cylinder #2 misfire which mechanic says is an engine compression issue and will require the engine to be taken apart to be fixed. Mechanic says it makes no sense for a vehicle of this age and only 70k miles. I understand that this has been a consistent issue with all Dodge Cara...
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POWER TRAIN
CRASH1 injuryOct 5, 2023
On [XXX] after filling van with gas I entered and started my van. I noticed the gas cap was open so I put the van in park, took my foot off the brake, took off my seat belt, opened the door and exited leaving the door open. After a couple minutes while I was putting the gas cap...
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POWER TRAIN,AIR BAGS
Apr 14, 2023
The transmission failed at just under 60k miles. Our air bag sensor light is now coming on and not sure why. I don’t have the money to continue to repair this vehicle plus make payments. We also have had issues with the front bolts on the driver side continuing to loosen.
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Feb 17, 2023
I AM GETTING A CODE FOR THE THORAX SQUIB SENSOR. THE DEALERSHIP STATES I NEED A DRIVER-SIDE SEAT WIRE HARNESS. WE WERE PUT AT RISK BY THE INTERMITTENT CONNECTION OF THE AIR BAG SENSOR. AS THE LINE BECAME FRAYED AND WIRES BROKE. THE AIRBAGS SYSTEM WAS COMPROMISED CAUSING THE SYST...
Preview excerpt
Showing 10 recent complaints from 15 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Dodge models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2020 Dodge Grand Caravan have?
The 2020 Dodge Grand Caravan has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2020 Dodge Grand Caravan?
NHTSA has received 15 owner-reported complaints for the 2020 Dodge Grand Caravan.
What is the NHTSA safety rating for the 2020 Dodge Grand Caravan?
The 2020 Dodge Grand Caravan received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Dodge Grand Caravan?
The most commonly reported complaint categories for the 2020 Dodge Grand Caravan are power train (6 reports), electrical system (1 reports), exterior lighting (1 reports).
Does the 2020 Dodge Grand Caravan have any recalls?
Yes. NHTSA has 1 recall on record for the 2020 Dodge Grand Caravan. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.