Dodge · Journey · 2019
2019 Dodge Journey
1
Recall
85
Complaints
4/5
Safety Rating
The 2019 Dodge Journey has 1 recall and 85 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: unknown or other (18 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2019 Dodge Journey page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 18 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2019 Dodge Journey currently shows 1 NHTSA recall listed on this page and 85 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (18), back over prevention (14), electrical system (8).
- Vehicle
- 2019 Dodge Journey
- Recalls
- 1
- Complaints
- 85
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
17.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: NoLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 25V552000August 26, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Remedy Status
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Owner Complaints
85 totalBACK OVER PREVENTION
Mar 19, 2026
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. Th...
Preview excerpt
UNKNOWN OR OTHER
Mar 9, 2026
The back window shattered/exploded on its own without warning while parked.
BACK OVER PREVENTION
Feb 24, 2026
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The cont...
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BACK OVER PREVENTION
Feb 17, 2026
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufactur...
Preview excerpt
BACK OVER PREVENTION
Feb 15, 2026
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for th...
Preview excerpt
ELECTRICAL SYSTEM
Feb 11, 2026
Unknown it doesn't start and all lights flash on dash
BACK OVER PREVENTION
Jan 15, 2026
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The v...
Preview excerpt
UNKNOWN OR OTHER
Jan 5, 2026
My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Dec 31, 2025
About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav...
Preview excerpt
BACK OVER PREVENTION
Dec 1, 2025
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independen...
Preview excerpt
Showing 10 recent complaints from 85 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2019 Dodge models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Dodge Journey Years
2020 Dodge JourneyCompare this year against 2019 for complaint and recall shifts.1r57c2018 Dodge JourneyCompare this year against 2019 for complaint and recall shifts.6r215c2017 Dodge JourneyCompare this year against 2019 for complaint and recall shifts.2r192c2016 Dodge JourneyCompare this year against 2019 for complaint and recall shifts.4r377c2015 Dodge JourneyCompare this year against 2019 for complaint and recall shifts.6r545c2014 Dodge JourneyCompare this year against 2019 for complaint and recall shifts.7r406c
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Frequently Asked Questions
How many recalls does the 2019 Dodge Journey have?
The 2019 Dodge Journey has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2019 Dodge Journey?
NHTSA has received 85 owner-reported complaints for the 2019 Dodge Journey.
What is the NHTSA safety rating for the 2019 Dodge Journey?
The 2019 Dodge Journey received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2019 Dodge Journey?
The most commonly reported complaint categories for the 2019 Dodge Journey are unknown or other (18 reports), back over prevention (14 reports), electrical system (8 reports).
Does the 2019 Dodge Journey have any recalls?
Yes. NHTSA has 1 recall on record for the 2019 Dodge Journey. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.