NHTSA Campaign Number
25V552000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Reported to NHTSA: August 26, 2025
Key Takeaways
- Recall 25V552000 currently maps to 5 tracked vehicle-year pages across 2 makes.
- This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
- This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Safety Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (5)
Browse Affected Vehicles
Affected Models
Affected Make + Year Views
This recall information is from NHTSA campaign 25V552000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.
Data synced from NHTSA on May 4, 2026