There are 19 owner-reported body & structure complaints for the 2000 Ford Expeditionin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
DRIVES SIDE DOOR DOES NOT LOCK THE DOOR. *TR
WELL FIRST IT WAS THE HORN THAT HAS BEEN REPLACED SEVERAL TIMES AND NOW ALL OF THE SUDDEN CRUISE CONTROL DOESN'T WORK. I WAS ANNOYED ABOUT THE HORN, BUT NOW THE CRUISE CONTROL... SEEMS LIKE SOMETHING IS WRONG WITH THAT HORN AND CRUISE CONTROL SET UP.... AND I WAS WONDERING ABOUT THE PAINT BECAUSE IT IS ALSO PEALING LIKE CRAZY... *TR
SPARE TIRE WINCH MOUNT CABLE BROKE WHILE DRIVING ON FREEWAY. CABLE SHEARED AT TOP NEAR THE WINCH MOUNT. SPARE TIRE BOUNCED AND ROLLED INTO ONCOMING TRAFFIC AT FREEWAY SPEEDS. TIRE NEARLY HIT SEVERAL CARS HEAD ON. NO INJURIES OR ACCIDENTS. REPAIRED MYSELF WITH REPLACEMENT WINCH MOUNT FROM FORD.
I OWN A FORD EXPEDITION 2000. THE PAINT OF THE CAR IS LETTING GO FORM THE PRIMER THIS VEHICLE HAS BEEN TAKEN CARE OF. I CHECKED ON LINE AND FOUND SEVERAL OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. THE VEHICLE WAS INSPECTED BY A BODY SHOP AND THE STATED THAT FORD SHOULD BE RESPONSIBLE SINCE IT IS THE PRIMER THAT IS LETTING GO OF THE METAL AND BUBBLING THE PAINT RIGHT IF THE CAR. WHEN THE PAINT FLAKES OFF IT IS JUST THE METAL AND NO RUST AT THAT POINT THEN WITH IN DAYS IT IS RUST PLEASE HELP. *TR
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE DEVICE ATTACHED TO THE CABLE THAT MOUNTS THE TIRE UNDERNEATH THE VEHICLE FAILED, CAUSING THE TIRE TO FALL TO THE GROUND. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.*AK
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2000 FORD EXPEDITION (67000 FAILURE MILEAGE) HE WAS HEARING A CLUNKING SOUND ONLY WHEN TURNING THE VEHICLE. THE CONTACT RETURNED HOME THEN RAISED THE VEHICLE UP AND GOT UNDER THE VEHICLE AND NOTICED THAT PART OF THE FRAME WHICH HELD THE FRONT END OF THE VEHICLE TOGETHER HAD RUSTED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE MECHANIC CONFIRMED THAT THE RADIATOR MOUNT WAS CORRODED. THE VEHICLE HAS BEEN REPAIRED.
I PURCHASED A 2000 FORD EXPEDITION EDDIE BAUER SUV NEW FROM A LOCAL DEALER IN THE LOS ANGELES AREA. CURRENT MILEAGE IS 127,300. THIS CONCERNS A VERY SERIOUS SAFETY PROBLEM THAT HAS HAPPENED TWICE SINCE WE HAVE OWNED THIS VEHICLE. THIS VEHICLE IS ONLY USED TO COMMUTE TO WORK, NEVER OFF-ROAD OR ABUSED IN ANY MANNER. A FEW MONTHS INTO OUR OWNERSHIP, WE WERE TRAVELING ON THE FREEWAY AND GOING OVER A OVERPASS AT 60 MILES AN HOUR THE SPARE TIRE DROPPED OFF THE SUV AND ROLLED ACROSS FOUR LANES OF TRAFFIC AT NIGHT. LUCKILY, IT DID NOT KILL SOMEONE. THEN ABOUT 8 OR 9 MONTHS AGO IT HAPPENED AGAIN JUST BACKING OUT OF OUR DRIVEWAY. INSPECTING THE PROBLEM IT IS CLEAR THE STEEL CABLE HOIST HOLDING THE TIRE UP UNDER THE REAR IS BREAKING UNDER STRESS. IT IS CLEAR THIS IS A DESIGN DEFECT AND A VERY REAL SAFETY ISSUE. WE HAVE TAKEN IT TO THE LOCAL DEALERSHIP AND I HAVE CALLED THEIR 800 NUMBER. THEY CLAIM THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD. I SAY THIS IS A SAFETY ISSUE THAT FORD SHOULD NOT ONLY FIX BUT SHOULD REDESIGN THE WHOLE MOUNTING SYSTEM TO BETTER SUPPORT THE TIRE. THE TIRE AND RIM SHOULD HAVE A POSITIVE LOCKING DEVICE THAT SECURELY HOLDS THE TIRE IN PLACE SO THE STEEL CABLE HOIST IS USED ONLY TO RAISE AND LOWER THE TIRE WHEN THE VEHICLE IS AT REST. FORD WILL NOT PUT THIS IN WRITING. I HAVE FILED COMPLAINTS ON THIS ISSUE HERE IN CALIFORNIA WITH THE DMV AND OTHER AGENCIES - THEY ARE REFERRING ME TO MEDIATION BOARDS TO SETTLE IT FINANCIALLY. BUT THE FORD FIX OF INSTALLING ANOTHER STEEL CABLE HOIST SYSTEM IS NOT SAFE. I AM CONSIDERING A THIRD PARTY MOUNTING SYSTEM TO THE OUTSIDE OF THE VEHICLE BECAUSE I DO NOT WANT THIS TO HAPPEN AGAIN. PRESENTLY, I AM DRIVING WITHOUT THE SPARE TIRE BECAUSE WE DO NOT WANT ANOTHER FORD FIX AND IT WOULD BE UNSAFE CARRYING IT INSIDE THE VEHICLE. YOU ARE MY LAST CHANCE OF RESOLVING THIS SAFETY ISSUE. MY NEXT STEP WILL BE TO PURSUE THIS COMPLAINT DIRECTLY WITH THE PUBLIC MEDIA. THAT IS HOW SERIOUS I AM TAKING THIS PROBLEM. *TR
RAIN LEAKED THROUGH THE WINDSHIELD OF MY 2000 EXPEDITION CAUSING DAMAGE TO THE ELECTRICAL FUSE BOX. MY ELECTRICAL SYSTEM STARTED ACTING WHACKY WHILE DRIVING. THIS WAS A DISTRACTION AND COULD HAVE RESULTED IN A CRASH. FIXING THE PROBLEM RESULTED IN REPLACEMENT OF THE WINDSHIELD AND FUSE BOX/GEM MODULE COSTING APPROXIMATELY $1000. I DID A SEARCH AND THIS SEEMS TO BE COMMON ON THE INTERNET AMONG EXPEDITION OWNERS WITHIN THAT RANGE OF YEAR. I ALSO NOTICED THIS IS COMPLAINT # PE05033 ON THIS SIGHT. *JB
WATER LEAKAGE DOING DAMAGE TO THE GEM MODULE AND JUNCTION BOX. DEALERSHIP ADVISED ME THE LEAKAGE WAS FROM THE WINDSHIELD AREA. VEHICLE HAS A "NEW" WINDSHELD AND THE DAMAGED AREA HAD "OLD" RUSTY DAMAGE. BOTH ELECTRONIC ITEMS WERE REPLACED AT THE EXPENSE OF $730.11 (FORD DEALERSHIP). *NM
RECURRING PROBLEM WITH WATER LEAK BEHIND DASH. THIS CAUSES VARIOUS ELECTRICAL MALFUNCTIONS, I.E. WIPERS AND RADIO DON'T WORK OR WINDOWS AND BRAKE SAFETY SWITCH (CAN'T SHIFT OUT OF PARK), ETC... RELAY(S) CLICKING UNDER DASH. DEALER NOTES FUSE BOX AND CONNECTOR RUSTED DUE TO REPEATED EVENTS. $600 REPAIR. *NM
WATER HAS LEAKED THROUGH THE WINDSHIELD WIPER AREA CAUSING THE GEM MODULE TO FAIL. THIS CAUSES MANY ELECTRICAL COMPONENTS TO FAIL AS WELL, (I.E. POWER DOOR LOCKS, POWER WINDOWS, ETC..). *NM
BODY RUST AND ROT, ALONG THE ROCKER PANELS, BOTTOMS OF ALL DOORS AND RADIATOR SUPPORT. THIS WAS POINTED OUT TO LOCAL FORD DEALER WHERE PURCHASED, RESPONSE WAS IT WASN'T OUTER BODY RUST THRU, SO NO COVERAGE. THE RUST HAS PROGRESSED THAT ALL THE BOTTOM OF THE DOORS ,ROCKER PANELS AND RADIATOR SUPPORT HAVE RUSTED AWAY. I HAVE NOTICED THIS PROBLEM ON MANY OTHER EXPEDTIONS. IT SEEMS TO AFFECT THE 2000 MODEL YEAR ONLY. I HAVE MANY OTHER , OLDER AND HIGHER MILEAGE FORDS WITH A LITTLE OR NO RUST AT ALL. I DON'T THINK THE VEHICLE WILL PASS THE NEXT INSPECTION AND THIS HAS MADE THE VEHICLE WORTHLESS FOR TRADE OR SELLING. *KB
PAINT ON THE ROOF AND HOOD CHIPPING OFF WITH HEAVY CORROSION UNDERNEATH. SPREADING RAPIDLY. *AK
PAINT BEGAN TO BUBBLE AND PEEL FROM THE ROOF. VEHICLE WAS LEASED (3YEARS) AND PURCHASED AT END OF LEASE. WHEN I BROUGHT UP THE PAINT DEFECT WITH DEALER, THEY INDICATED THAT I WOULD HAVE TO PAY FOR PAINT JOB. NOW BEGINNING TO FLAKE ON THE HOOD. *AK
METAL SUPPORT POST ON DRIVER'S SIDE IS RIPPING APART. DEALER WAS NOTIFIED, AND WANTED TO PATCH IT UP. FEEL FREEE TO PROVIDE ANY FURTHER INFORMATION. *AK
WHILE CHILD WAS OPENING OUTSIDE DOOR BY HANDLE CHILD'S TWO FINGERS GOT CAUGHT BY INSIDE OF HANDLE AND WERE CUT. *AK *YH
ON THE 8 PASSENGER FORD EXPEDITION, THE STEP DOWN LEDGE INSIDE THE VEHICLE, IS TOO NARROW WHEN THE SECOND ROW SEAT IS IN THE UPRIGHT POSITION. THE DROP DOWN IS SLIGHT AND THE WIDTH IS NARROW. IT IS VERY DIFFICULT TO STEP OUT OF THE VEHICLE, ESPECIALLY BACKWARDS. OUR VEHICLE CONTAINS 2 BOOSTER SEATS ONE CAR SEAT AND ONE INFANT CARRIER. THIS BEING THE CASE, WE ARE USUALLY STEPPING OUT BACKWARDS WITH A CHILD/INFANT IN HAND. I INJURED MY ELBOW BRACING MYSELF SO THAT I DIDN'T DROP MY 7 WEEK OLD AFTER SLIPPING ON THIS LEDGE. THIS IS NOT THE FIRST SUCH INCIDENT. I'M NOT THE ONLY ONE TO DO THIS IN THIS VEHICLE.*AK
WHEN FORD MANUFACTURED VEHICLE THERE WAS NO STABALIZER INSTALLED IN ROOF OF VEHICLE. NOT INSTALLING STABILIZER, CAUSES A LOUD BOOMING NOISE TO BE HEARD WHEN WINDOWS ARE ROLLED UP, AND ROOF OF VEHICLE IS CAPABLE OF BEING PRESSED DOWN. DEALERSHIP IS NOW IN POSSESSION OF VEHICLE, AND IS GOING TO TAKE TOP HALF OF VEHICLE OFF AND INSTALL A STABALIZER, THEN, REWELD COMPONENTS OF VEHICLE BACK TOGETHER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
AUXILIARY POWER POINT ON LOWER REAR OF CENTER CONSOLE BETWEEN FRONT SEATS HAS THE POWER POINT MOUNTED ON THE REAR OF THE CONSOLE ABOUT ONE INCH FROM THE FLOOR. WHEN THE SECOND ROW OF SEATS ARE FOLDED DOWN AS MANY PEOPLE DO WHEN TRAVELING, THE TOP OF THE SECOND SEAT BACKS BLOCKS ACCESS TO THE POWER POINT. TYPICALLY OWNERS PLUG IN A COOLER OR OTHER AUXILIARY ITEMS HERE. WHEN YOU TRY TO PLUG IN THE ITEM, YOU MUST FORCE THE TOP OF THE 2ND ROW SEAT BACK AWAY FROM THE REAR OF THE CENTER CONSOLE AND FORCE THE PLUG IN AT AN ACKWARD ANGLE AND ONCE PLUGGED IN, THE WIRES LEADING TO THE PLUG ARE SEVERLY BENT AT RIGHT ANGLES TO THE PLUG AND THEN THE 2ND SEAT BACK PRESSES DIRECTLY AGAINST THE WIRES WHERE THEY ENTER THE PLUG. THIS HAS CAUSED THE WIRE INSULATION TO BREAK AND PEEL OFF ALLOWING THE EXPOSED WIRES TO COME IN CONTACT WITH EACH OTHER AND /OR SHORT OUT THE POWER POINT. I FEEL THIS IS A DIRECT FIRE AND SAFETY HAZARD AND HAVE COMPLAINED ABOUT IT TO THE DEALERSHIP SERVICE DEPARTMENT AND TO FORD IN THEIR QUALITY CONTROL SURVEYS THEY MAIL OUT AFTER PURCHASE. I HAVE NOT HAD ANY RESPONSE FROM FORD. THE OWNERS MANUAL SHOWS THE AUXILIARY POWER POINT ON THE SIDE OF THE CENTER CONSOLE AS IT WAS IN THE 1997 EXPEDITION I HAD PREVIOUSLY OWNED, BUT THE FACTS ARE IT ISD INSTALLED ON THE REAR OF THE CENTER CONSOLE. FORD SHOULD ACCEPT THIS AS A VAILD SAFETY PROBLEM (FIRE HAZARD) AND RECALL THE VEHICLES TO HAVE THE AUXILIARY POWER POINT MOVED TO THE SIDE OF THE CONSOLE.*AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026