2013 Ford Explorer Air Bags & Restraints Problems

My vehicle was struck by a tractor trailer at 55-60 mph while sitting still. The impact caused my vehicle to spin and be embedded into the guardrail. None of the airbags deployed.

The contact owns a 2013 Ford Explorer. The contact stated the air bag warning light illuminated. The contact took the vehicle to the dealer to be diagnosed. The mechanic retrieved DTC codes: B141B and BNR B141C. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.

The contact owns a 2013 Ford Explorer. The contact stated that the second-row driver’s side seat belt had malfunctioned and would not safely secure the passenger. The contact indicated that the seat belt buckle mechanism had failed and could not be latched. The cause of the failure was not determined. The local dealer and manufacturer were both notified of the failure but no assistance was offered. The failure mileage was 76,000.

AIRBAG IS COMING APART ON PASSENGER SIDE

HAVE LEAK AT 3RD ROW SEAT BELT AT ROOF ON LEFT HAND SIDE.SEAT BELT GETTING WET LEAKING DOWN ON SEAT AND FLOOR. FIRST NOTICED WHEN TILTING 3RD ROW SEAT ON SEPT. 29/2020. VEHICLE WAS PARKED AND NOT MOVING . HAD RAIN THE NIGHT OFSEPT. 28/2020.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 50 MPH, A DEER JUMPED OUT IN FRONT OF THE VEHICLE AND LEFT THE CONTACT NO TIME TO BRAKE CAUSING THE VEHICLE TO CRASH INTO THE DEER. THE DEAR WAS STUCK IN THE GRILL FOR A FEW SECONDS. THEN THE DEAR LOOSENED ITSELF AND RAN OFF. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC WHERE AN ESTIMATE ON THE COSMETIC REPAIRS WERE PENDING. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

RAIN WATER LEAKING INTO THE VEHICLES BACK HATCH AND COMING THROUGH THE SEAT BELTS, CAUSING WET SEAT BELTS, SEATS, SPARE TIRE EQUIPMENT, AND PERSONAL AND ITEMS IN CARGO AREA.

WHEN IT RAINS, WATER POURS IN FROM DRIVER SIDE 3RD ROW SEAT BELT. APPARENTLY THIS IS A COMMON PROBLEM ON FORD EXPLORERS DUE TO POOR WELDING ISSUES, YET NOTHING HAS BEEN DONE ABOUT IT. I AM CONCERNED ABOUT FUTURE MOLD AND MILDEW ISSUES IN THE CAR. I DRIVE AROUND 3 YOUNG CHILDREN AND DO NOT WANT ANY HEALTH ISSUES BECAUSE OF THIS FLAW. FORD NEEDS TO STEP UP AND ISSUE A RECALL SO IT CAN BE FIXED. I DO NOT HAVE THOUSANDS OF DOLLARS TO FIX THEIR WELDING MISTAKES.

NOTICED WATER LEAK COMING OUT OF SEAT BELT HARNESS AREA IN THIRD ROW. WATER LEAK IS CAUSING ENTIRE AREA TO BECOME WET IN THIRD ROW. MILDEW SMELL IS NOW PRESENT. AFRAID THERE MAY BE MOLD GROWTH CAUSING HEALTH ISSUES. I PUT TOWELS AROUND THE SEATBELT TO CATCH WATER AND THEY ARE SOAKED WHEN I CHANGE THEM OUT. RAIN WATER COMES LEAKED ON WHEN THE CAR IS PARKED OR WHILE IN MOTION. I AM NOT AWARE OF WHERE THE LEAK IS STARTING OR HOW TO FIX.

VEHICLE WAS STATIONARY, NO PREVIOUS ISSUES NOTICED. TRIED TO LATCH SEAT BELT BEFORE DRIVING AND LATCH WILL NOT HOLD BUCKLE IN PLACE TO SECURE SEAT BELT FOR DRIVER.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED SERIOUS INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

BOTH OF MY REMOTE CONTROLS ARE NOT WORKING AT ALL AND HAVE TO BE PUTTING THE CONTROL IN THE LITTLE BOX TO GET MY VEHICLE STARTED AND CARBON MONOXIDE FUMES ARE PRESENT SO I STOP DRIVING MY VEHICLE FOR SAFETY PRECAUTIONS OF THE SMELL.

ON MAY 31, 2017, I WAS INVOLVED IN A COLLISION IN WHICH MY 2013 FORD EXPLORER STRUCK A RED LIGHT RUNNER AT APPROXIMATELY 35 - 40 MPH. MY VEHICLE SUSTAINED SIGNIFICANT FRONT END DAMAGE. SO MUCH SO, IT'S A TOTAL LOSS. THE MOST ALARMING DETAIL IS THAT MY AIRBAGS DIDN'T DEPLOY AT THE TIME OF THE ACCIDENT!! NEITHER THE DRIVER SIDE NOR THE PASSENGER SIDE. I KNOW THAT FORD HAS A NUMBER OF RECALLS IN REGARDS TO DEFECTIVE AIRBAGS BUT I COULDN'T FIND ANYTHING IN REGARDS TO THE 2013 FORD EXPLORER EVEN THOUGH THERE HAVE BEEN A NUMBER OF COMPLAINTS. FORD REALLY NEEDS TO LOOK INTO THESE DEFECTIVE AIRBAGS WITHIN THIS MODEL BEFORE SOMEONE IS KILLED OR SEVERELY INJURED. NO WARNING LIGHTS, NO AIRBAG LIGHTS, ETC... FORD IS EVEN REFUSING TO SEND A "REP" TO WHERE MY VEHICLE IS BEING HELD TO CONDUCT AN INSPECTION OF IT...

PASSENGER FRONT AND DRIVER BACK SEAT BELTS WILL NOT EXTEND

FRONT PASSENGER SIDE SEATBELT WILL NOT EXTEND

I WAS STANDING AT A RED LIGHT AND WAS REAR ENDED BY A SPEEDING DRIVER. I WAS CATAPULTED INTO THE TRUCK STANDING IN FRONT OF ME. THE FRONT END OF THE CAR WAS TOTALED, AS WELL AS THE FRAME BENT FROM THE REAR; WHERE I WAS HIT ORIGINALLY ONLY MILLISECONDS BEFORE. I BOUGHT THE VEHICLE BECAUSE OF THE AIR BAG PROTECTION, NO AIRBAGS DEPLOYED. A FIREMAN ON SCENE COMMENTED THAT HE COULD NOT BELIEVE THAT THE AIRBAGS DID NOT DEPLOY. MY VEHICLE IS IN THE POLICE IMPOUND LOT, BECAUSE OF AN ACCIDENT RESULTING IN INJURIES. I HAVE SINCE SHOWN THE PICTURES TO SEVERAL PEOPLE, EVEN MECHANICS; AND THEY HAVE ALL STATED THAT THERE IS SOMETHING WRONG WITH THE AIRBAGS, SINCE THEY DID NOT DEPLOY. THE INSURANCE COMPANY IS DEMANDING THAT I RELEASE THE VEHICLE TO THEM IMMEDIATELY.

TL* THE CONTACT OWNED A 2013 FORD EXPLORER. WHILE DRIVING 25 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT BECAME UNCONSCIOUS AND CRASHED INTO A FRONT PORCH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

PURCHASED MY 2013 FORD EXPLORER LIMITED WITH 50 MILES ON IT IN NOVEMBER 2012.DURING 2015 HAD A STRONG MOLD SMELL,UPON INVESTIGATION FOUND APPROXIMATELY 3'' OF WATER IN MY SPARE TIRE STORAGE AREA, 3RD ROW SEAT SHOULDER BELT WET AND CARPET UNDER 3RD ROW SEAT PASSENGER SIDE SOAKED.TOOK TO FORD DEALERSHIP WHILE UNDER WARRANTY ON 4-27-2015 / 32,002 MILES,HAD 17 DAYS.TOOK IN UNDER WARRANTY 6-25-2015 WITH 34,460 MILES,HAD 4 DAYS.TOOK IN 3-11-16 WITH 44,501 MILES,DEALERSHIP SENT VEHICLE TO THEIR BODYSHOP FOR 4 DAYS.TOOK TO DEALERSHIP 2-14-18 THEY SENT IT OFF SIGHT TO JR'S AUTOMOTIVE TO REPAIR WATER LEAK.TOOK TO DEALERSHIP 1-20-19 FOR EXACT SAME ISSUE THAT I HAVE HAD FOR APPROXIMATELY 5 YEARS, FOUND WATER IN VEHICLE SAME AREA 2 DAYS LATER.IN THE APPROXIMATELY LAST 5 YEARS I HAVE HAD 2 CASES OPENED WITH "FORD CUSTOMER RELATIONS CENTER"AS DESCRIBED IN THE MANUAL THAT CAME WITH THE VEHICLE PLUS FILED A CLAIM WITH BBB WHEN IT WAS APPARENT THAT I WOULD NEVER GET OFF OF THE MERRY-GO-ROUND WITH FORD.BBB TURNED ME DOWN BASE ON TOO MANY MILES ON VEHICLE WHICH REMEMBER IS NOT A MECHANICAL ISSUE BUT A WEATHER DEPENDENT ISSUE.I COULD HAVE TAKEN VEHICLE TO DEALERSHIP DOZEN OF TIMES DURING THIS PERIOD BUT BECAUSE OF INCONVENIENCE WITHOUT A VEHICLE AND WORKING 12 HOUR SHIFT WORK IT WAS JUST IMPRACTICABLE.ALL ISSUES WITH WATER INSIDE OF VEHICLE WAS WHEN I CHECKED IT AFTER IT WAS PARKED AND OF COURSE WITH RAIN OR MELTED SNOW INVOLVED AND ON A CITY STREET.

MY HUSBAND [XXX] WENT TOHOLMAN FORD DEALERSHIP IN MT LAUREL NJ.TO RETURN VEHICLE FOR A DEAL WITH HOLMAN LINCOLN FORD AND THE MANAGER TOLD OUR SALES REPRESENTATIVE [XXX] THAT THERE IS A RECALL ON IT AND PARTS WILL NOT BE IN UNTIL SEPTEMBER. #1 WHAT IS THE SAFETY RECALL? #2 WHY TELL US TO BRING VEHICLE IN IF NO INTENTIONS WERE TO BUY BACK VEHICLE ? THAT IS WHAT THE DEAL WAS SINCE I HAD BREAST CANCER SURGERY AND UNABLE TO DRIVE VEHICLE FOR 9 MONTHS OR LONGER THEY OFFERED TO BUY IT BACK, MY HUSBAND [XXX] HAD APPOINTMENT WITH [XXX] AND MANAGER @2:30;06/23/2014. MANAGER WOULD NOT EVEN TALK TO MY HUSBAND JUST TOLD [XXX] TO BRING CAR BACK IN SEPTEMBER WHEN PARTS ARE IN FOR RECALL? WE RECEIVED NO NOTICE OF ANY TYPE OF RECALL OTHER THAN WHAT WE SAW ON NBC NEWS THIS MORNING6-24-2014 FOR RECALLS ON AIR BAGS DEPLOYING CAUSING INJURYON FORD VEHICLES, WITHOUT NOTICE. A SAFETY ISSUE FOR OUR FAMILY TO DRIVE CAR UNKNOWN WHAT IS WRONG WITH IT, I HAD PROBLEMS BEFORE WITH GASOLINE LEAKAGE 2 X'S AND FIRE DEPARTMENT CAME TO MY HOME TO EMPTY TANK OUT BEFORE VEHICLE WAS PLACED ON FLAT BED FOR THE DRIVER OF FLATBED'S TOWING SERVICE TO DEALERSHIP, THIS OCCURRED TWO TIMES LAST YEAR. I FEAR THE MANAGER ON 06/23/2014 SAID THERE IS A RECALL ON IT AND PARTS WON'T BE IN TILL SEPTEMBER BUT REFUSED TO STATE THE RECALL ! UNPROFESSIONAL AND LACK OF SAFETY CONCERN TO REPEATED CUSTOMER FOR YEARS, THAT IS NOT HOW YOU CARE ABOUT THE WELL BEING OF A CLIENT. #3 WHAT ARE THE REASONS FOR RECALL, SALES REP. SAID MANAGER WON'T EVEN COME OUT AND TALK TO YOU ABOUT IT. PARTS ARE NOT IN FOR UNKNOWN RECALL!!!! HE WOULDN'T TELL SALES REP. THE MANAGER, I CALLED DEALERSHIP THIS MORNING AT8:30 AM SPOKE TO CAROL IN APPTS ON RECALL AND [XXX] THE MANAGER NOT THE ONE FROM YESTERDAY AND HE HAD NO RECALLS HE SEE THAT HE WAS AWARE OF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE DOOR. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER AND LEFT KNEE. THE CONTACT ALSO SUFFERED FROM HEART COMPLICATIONS. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.