2014 Ford Explorer

Back up camera goes blank with black screen

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The A pillar molding flew off the passenger side of my car while traveling down the interstate.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s side A-pillar trim on the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was determined that the A-pillar trim had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 109,101.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

When I'm driving on the freeway. I could be on flatland and it will stall, I could be going down a hill and it stalls, I could be on a regular road, turning a corner, hitting a bump. And it stalls when I'm on the freeway, I have to get over very scary happens all the time when It happens I coast, I put it into park, i turn it off, and it restarts immediately every time. This is constantly happening. IHave a video and picture but it will not upload on this.But it says hell descending control fail

PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the position of the PTU,location of changing fluid and no mileage recommended for regular service or recommended regular service in the owners manual

ABS MODULE failure. Dealer states this I s a known problem. 581 on backorder with Ford with no ETA of new stock. No sense of urgency to resolve known problem. Online sources state heavy wire harness breaks solar joint at positive and negative contacts in module.

Power Steering stopped working. Error messages shown are "Power Steering Assist Fault" and "Service AdvanceTrac"

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The power steering warning light was illuminated. The failure had occurred while taking a minor child to school. The vehicle was driven to an independent mechanic to be diagnosed. The vehicle was diagnosed with an electric power steering assembly failure. The vehicle was not repaired. The vehicle was driven to the residence. While driving at an undisclosed speed, several unknown warning lights illuminated. The contact was advised to tow the vehicle to the dealer. The vehicle was towed to the dealer, where it was diagnosed with steering gear assembly failure. The dealer retrieved DTC: U201149, U300049, and U30096. The contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact was informed that the parts had been ordered. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The contact also referenced a Technical Service Bulletin for the failure; however, the age of the vehicle and the mileage limitation had been exceeded. The failure mileage was approximately 131,000.

On January 8, 2026, my 2014 Ford Explorer (VIN: [XXX] ) caught fire without warning. The vehicle was parked in my garage prior to departure. When I pulled the vehicle out to leave, I noticed something burning on the garage floor. I briefly returned inside to extinguish that small fire, and when I turned back, the vehicle itself was on fire. I immediately moved the vehicle onto the grass away from a nearby tree to reduce the risk of further damage or spread. The fire department responded and extinguished the fire, and police were also on scene. The vehicle was effectively a total loss. There was no collision or prior accident involved. The fire appeared to originate in or around the engine compartment. The vehicle was properly maintained, and to the best of my knowledge, no unauthorized modifications were made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Explorer. The contact stated that the camera image showed a reversed image, and there were lines through the camera screen, and occasionally the camera was off. The contact stated that the image was distorted, so the contact covered up the camera. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

The water pump is having issues with going out after the first cold snap of the year. This car was just purchased by us back in March of 2025. The car was inspected by the dealership prior to purchase as well as our personal mechanic. After further research this is a known issue especially in 2011-2020 models with economists engines. There have been class action lawsuits regarding this as well.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that while driving approximately 60 MPH, the windshield exterior A-Pillar trim detached from the vehicle, causing other drivers to swerve to avoid colliding with the detached trim. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not yet repaired. The failure mileage was 190,000.

See attached document for complaint. I am writing to report that I have tried several times to have my 2014 Ford Explorer repaired for safety recall 24S02/NHTSA recall 24V031. I was told that no one had the parts for the repair. I live in Clermont, Florida, and I have contacted that Ford location multiple times along with other Ford dealers in the central Florida area. How can I get my Ford repaired?

Exterior A-Pillar Appliqué Trim Clip Attachments Mfr recall # 24S02 NHTSA recall # 24V031 Remedy has been unavailable @local Ford dealership too long and gave been told it’s not available to them. Approximate date given for incident occurrence is not remembered and date entered is inaccurate)

Engine over heat warning while driving and I checked there is a coolant leakage.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.