NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Tucson. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
On 05/12/2022, my vehicle experienced sudden engine knocking and loss of power while driving. The check engine light turned on, so I took it to a repair shop. They informed me that the error code reflected a service bullet of TSB 20-01-024H-1 - Engine Inspection / Replacement. Upon research, I found out their is a recall for which I was never informed about. The vehicle will be taken to the Hyundai dealership for further review.
While taking my children to school my check engine light came on and then a knocking sound started from the engine bay and a hesitation almost to the point of a stall began to happen. I have spoken to a couple of mechanics and they said the engine will need to be replaced. We do not have a Hyundai dealer less than 1 hour away so I have spoken to other certified mechanics first before having the vehicle towed due to the cost of towing. This is an exact match to the issue reported in NHTSA Campaign Number 21V72700 but Hyundai does not have the VIN for my vehicle listed in the recall campaign. The vehicle has 93,000 miles on it and they will not honor the 10 year/100,000 mile warranty due to me being the second owner and no recall issued for my VIN so I am out of a vehicle and no way to get it repaired.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 45 MPH, the vehicle stalled with the oil warning light illuminated. Upon restart of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Due to the failure, the contact had the vehicle towed to the dealer where it remained in their possession. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 21V727000 (Engine). The contact was informed that the parts would be ordered for the repair; however, he was recently informed that parts may not be available until October 2022. The manufacturer had been notified of the issue and the contact was informed that he would receive a call back; however, the contact had yet to hear back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 55,600. Parts distribution disconnect.
Back passenger door will not open from the inside or outside
Myself, like others I have seen report the issue. The door (for me driver side front) will not open from the outside latch after door is unlocked. Can only open door from inside latch.
The contact owns a 2017 Hyundai Tucson. The contact stated while reversing the vehicle, she heard an abnormal noise and the check engine warning light was illuminated. The contact stated that the vehicle stalled and seized. The contact was able to restart the vehicle but the abnormal sound progressed. The contact stated she shifted into neutral and with the assistance of her son and boyfriend pushed the vehicle back to her residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V727000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
While driving on the highway the vehicle would not increase speed after making a complete stop at a traffic light when pressing the gas pedal. While trying to back into a parking spot the vehicle would not go in reverse after shifting the vehicle into reverse and lastly the vehicle would not budge/move in neutral or any other gear. No warning lights came on. The dealership Hyundai of South Brunswick, NJ confirmed the vehicle locked up when the tow truck driver was trying to get it off the flatbed and that the transmission is shot and needs to be replaced.
door handle latch will not open door from inside or out due to either defective latch or cable. this is a very dangerous condition for occupant that could become trapped and unable to escape vehicle. seems that there are multiple reports of this happening. I already had one such latch replaced while my vehicle was still under warranty now another has failed. Thankfully this was not an emergency situation.
I had sudden knocking in the engine soon after oil change was done very early (way before it was due)×2 due to the light coming on and I smelled burning oil and the check engine light came on the 2nd time i explained this to the dealership they didnt think it was urgent so they made me an appointment for 2 weeks out so i didnt drive my vehicle those 2 weeks the appointment came i had the vehicle towed there and i now have been without a vehicle 3 weeks so 5 total the warranty company has to send an adjuster (still hasn't come) and there aren't any loaner vehicles for me to use! I now cannot work 1 of my jobs bc it is impossible without a car ! Meanwhile ubering and rentals to and from the other job and school has depleted my savings account !
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 30 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle had suddenly decelerated and would not properly accelerate. Upon inspection, the contact discovered that the engine oil level was extremely low due to excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 149,000.
TCM component failed. Cause engine light to come on. During driving I went into reverse and it immediately stopped and shut completely off. If I was on the highway I would be in a severe accident. Hyundai inspected it but won’t give me the diagnosis or the issue with the car specifically. Initially when it happened no lights were on. It just shut down and wouldn’t move. A couple days later check engine came on.
Drivers seat, seat belt at the lap tightens while driving to the point it is brusing hip bones. Even if someone loosens it, the seat belt automatically tightens up to the point it is dangerous in a collision because it can cause internal injuries or more severe injuries. The seat belt design is flawed in that it pulls extra belt from only from the top, so the bottom of the lap belt is fixed and that part is getting too tight and cannot be consistently comfortable or loose enough that it does not bruise or cause injuries to hips and laps. The issue has been ongoing and a major concern. I have contacted Hyundai who said it may or may not be under warranty but expected for me to pay for a visit to the shop to find out when this is a safety issue. Secondly the headlight system keeps failing. What I mean is the left driveres low beam/regular headlight continually burns out despite replacement with new bulbs. The passenger side lo beam/ regular headlight burned out recently and when replaced with the correct light bulb the regular setting for headlights no longer adequately lights the road despite bulbs being installed correctly and exactly as instructed. The lights now face down and are very low. We have changed out the bulbs with different brands and have found the same issue so it has to be an issue with the headlights themselves.
An update on my previous complaint is attached. My vehicle has now been with the Hyundai dealership for two weeks with no resolution. They've provided little to no communication about the issues, or progress. Additionally, they have not provided me with a loaner vehicle, so I am without a mode of transportation for two weeks.
I purchased my 2017 Tucson in 2020. It was the first car I’ve ever owned. I do not know much about cars but I noticed that there was some hesitation in acceleration and the engine was loud. Sometimes I would hear soft knocking on colder days but nothing extreme. I was told that the acceleration hesitation and the loud engine are due to the turbo. Then on 4/27/2022, without any warning, my engine stalled while I was at a traffic light. More importantly, I had ZERO warning lamps or messages. No engine warning or oil light was illuminated. My engine suddenly stalled. I don't drive my car very far. Use is relatively light. On average I drive about 10-20 miles per day. No one was hurt but what if this had happened on the highway? I would have definitely been rear-ended and hurt. My car passed inspection on 09/10/21. But earlier this year, on 22nd February 2022, I took it to the dealer for the engine recall (NHTSA Campaign Number: 21V727000). They assessed it and said it passed the tests but I have no way of knowing because the dealer would not share the full report. Additionally, the dealer did not address that the vehicle warning lamps and messages were not working when they noticed my oil was low. Hyundai has a long history of engine issues and recalls with regards to high oil consumption and connecting rod bearings inside the engine may wear prematurely. There are hundreds of complaints that match my description. Their engines have had issues since 2020 and these complaints date back to 2020 around the time I bought this vehicle. Even though there were no recalls at the time, the dealer should have disclosed these issues. I think it's negligence by Hyundai and the dealer for investigating why my warning lamps did not illuminate and did not properly communicate the seriousness of these issues.
My engine began making knocking sounds. The rod blew a hole in my engine at 68,000 miles, 5 days before it was 5 years old, and Hyundai is refusing to accept responsibility for the failure.
My vehicle has a high oil consumption problem. The problem was bad enough that it separated my catalytic converter. I had to pay 20% of the cost to fix. My share was over $500. It was said that this was caused by the high oil consumption issue. So the next step was started. I had an oil change with the intent that I would bring it in at 1000 miles to have the oil level checked. At the time of the oil check, I had driven 992 miles, the oil was checked and I was down almost two quarts. It does not leak oil on the ground when parked. The dealership contacted the manufacturer and they stated that was not an issue. The issue is a thrown rod, blown engine-from high oil consumption. I contacted the manufacturer. They sounded very sympathetic. However, they decided there was nothing they could do. Gave me $200 for my inconvenience and sent me on my way. My concern is what if I am on the highway going 70mph and my engine blows. What if I am in the left hand lane. What if my grand children are in the car with me. What if I can't get to work because something happens. I feel like I am driving a time bomb. I don't feel safe driving it any distance. Part of their not doing anything for me was because I didn't do anything before 60,000 miles. Well, I am the second owner. and I bought it at 61,000 miles. I am putting in two quarts of oil every ten to fourteen days. I am hoping you can help me get my vehicle fixed. Thank you for your time.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 55 MPH, the accelerator pedal was depressed but the vehicle failed to respond and would not exceed 55 MPH. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle consumed a quart of oil every 1,000 miles. The contact later received notification of NHTSA Campaign Number: 21V727000 (Engine). The vehicle was taken to the local dealer who only completed the new Knock Sensor Detection System (KSDS) installation though the contact had informed them that he was already experiencing the failure. The contact stated that the failure persisted after the recall repair. The vehicle was taken back to the dealer who informed the contact that they could no longer assist. The manufacturer was notified of the failure and informed the contact that they could not assist due to the diagnostic report that the dealer had provided. However, the dealer did not inform the contact of the diagnostic report. The vehicle was not repaired. The failure mileage was approximately 110,000.
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
My 2017 Hyundai Tucson refuses to accelerate after a complete stop at a traffic light, or just refuses to change gears after making a turn, or simply just lose power although on cruise control while drive on the freeway. I have reported the issue several times to Hyundai and the dealership, it seems that nothing can't be done and Hyundai is not taking my concerns seriously. I am not afraid to drive the car since I have a long commute to work, I escape several accidents before because the other drivers were cautious and kind enough when they notice that my car couldn't accelerate. Drivers have blown the horn at me on the highway because the car refuses to accelerate or change gear while I am driving. I can press the gas pedal all the way down, still nothing. When I press the gas pedal down, the engine start shaking and making a weird noise while the car still not accelerating or changing gears. I also notice that I am burning more fuel than expected, and I always get below the average for typical MPG. I personally consider this car is unsafe to drive, and I am strongly thinking about trade it in.
I reported a problem with my engine to the Clay Cooley Hyundai dealership (Mesquite) in April 2022. I told them that my oil was burning a lot faster than normal. My car was currently under warranty at the time, which would have covered a new engine replacement. The dealership instructed me to do “oil consumption” tests and had me come in every 1000 miles to see if there were any oil leaks. Once I completed the tests, they told me to do another round of testing, which I thought was odd. I ended up doing tests from April-October 2022, and by the time I was finished my warranty expired. They said that my engine was fine and good to drive. I took my car to the same dealership in August 2024 with the same issue and that my engine wasn’t accelerating. They are now telling that there is a problem with my engine and charging me a new one for $10k. It would've been covered under my warranty in 2022, but they had me drive over the warranty limit so that a new engine wouldn’t be covered anymore. After doing research, there was a Class Action lawsuit about the engine for my vehicle. The problem is damage to the engine’s connecting rod bearings. You could hear a knocking sound from my engine. This issue has been happening from 2022-2024. I had to do oil changes more frequently. After consulting with a local auto care shop, they said it was a manufacturing problem. Hyundai put me back on the road with an unsafe car. The engine should have been fixed back in 2022. Hyundai Corporate is only offering to pay 50% of the engine (I would have to pay $5k-8k). I feel like they knew about the bad engine because of the lawsuit, and the reason I had to do a second round of tests was to drive over the warranty mileage.
Piston rods blew through the motor. Needing to replace engine at 103,000 miles. Transmission slips and you hear a sputter when accelerating. Car jerks with driving and coming to a complete stop. Fails to accelerate and change gears when driving. Has no reverse.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated. The contact stated that there was a knocking sound coming from the front of the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not diagnosed or repaired. The contact had scheduled an appointment with the local dealer to have the vehicle diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 56,234.
The contact owns a 2017 Hyundai Tucson. The contact stated that while the accelerator pedal was depressed, the vehicle hesitated and failed to move. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
Subsequently following an engine replacement due to recall, there is now an electrical issue which has caused something to burn or possibly start fire as there is a burning smell from the hood and heat coming from under the hood into the car's cabin from the dashboard area and the drivers seat bottom is very hot. The heat increases rapidly inside the car from the engine, whenever it is on and running or on and idle. This is obvious how my life was at risk as every time i put the key in ignition, my life was at risk of fire or explosion or worse while driving. Car also sputters or stays idle when trying to quickly accelerate and this happens at random. The following list is more (minor) electrical malfunctions that have gradually become noticeable as I was using the vehicle: Cigarette light/phone charger power outlet does not stay connected and works sporadically; Dashboard alerts are random and inaccurate; Seems tires fall below normal psi daily and need to be filled with air more frequently tires were new before recall repairs. Oil changes more frequent also. Light bulbs burned out. Problems ongoing and i am unable to drive vehicle due to risk of death.
I HAVE FIXED EVERYTHING UNDER THE HOOD AND MY VEHICLE WILL NOT ACCELRATE OVER 60. IF ACCLERATE TO 61MPH IT WOULD DROP DOWN TO 40MPH
Dear NHTSA, 2017 Hyundai Tuscon DCT Transmission Problem. Huge RPM fluctuating problem and car does not move when accelerating the gas. I ham facing same issue as like explained in video. Video : https://www.youtube.com/watch?v=TCVtr_zcyrs
Due to a faulty alarm and anti-theft system, my car was broken into and stolen. This has been an ongoing epidemic and Hyundai has done nothing to acknowledge and fix the situation. Even though the car is equiped with an alarm system, it only works for specific areas of the car, and rear windows can be broken and pried open without activating the alarm. The ignition can then be ripped out and driven without the key.
I was driving home one day and out of no where my vehicle started making a loud disturbing knocking/ticking noise. I pulled over and checked my oil levels and there was not a drop of oil in there even though I just had a oil change 4 weeks ago. I also had a tune up four weeks and the Hyundai mechanics reported that nothing else needed to be done on my vehicle and everything was green during the inspection. No lights have illuminated on my dash in my car for concern. There was was no smells of oil leakage and I keep my car in my garage at home when I am not driving and never seen any oil leakage. My car is disabled and I have no transportation. There is a recall out for a 2017 Hyundai Tucson but when I called about it they said my vehicle was not one of the 2017 Hyundai Tucson but I am experiencing the same issues that are in the recall. I am planning on taking it back to the same bib king Hyundai to get a diagnostic done on March 18, 2022. Consumer stated the mechanic reported they could not diagnose the engine rods due to GDS not allowing him to perform bearing clearance test.
The contact owns a 2017 Hyundai Tucson. The contact stated that since purchasing the vehicle, the vehicle shuddered while driving from a complete stop. There was no warning light illuminated. Additionally, the contact stated that upon driving from a complete stop at a traffic light, the accelerator pedal was depressed, and the vehicle shuddered, jerked, and lunged forward, almost causing the contact to crash into the vehicle in front of her. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 21,000.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and 20V543000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repairs. The dealer informed the contact that the engine needed to be replaced; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Driver door will not open after unlocking it without forcefully throwing your weight into it repeatedly and trying to open it until it does.
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 80 MPH, the vehicle downshifted independently and decelerated to 30 MPH. There were no warning lights illuminated. The contact was able to veer to the side of the road and turned off the vehicle. The contact restarted the vehicle and continued driving. The contact stated that the failure had been reoccurring more frequently while driving. Additionally, the contact stated that the vehicle experienced excessive oil consumption. The contact became aware of NHTSA Campaign Number: 21V727000 (Engine) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that they could not replicate the failure. The dealer later notified the contact that the crankshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,400.
Car has 125,000 mi on it. This will be the 3rd catalytic converter in 2 years. Second one was March of 2022. I have excessive oil consumption (1QT every other week). Which I believe causes the exhaust system to clog. It’s an engine flaw design I believe. The issues isn’t the converter but the oil consumption contributing to the clogging. The vehicle actually had complete engine failure while I was driving on the interstate Dec 23, 2023 driving at 70 miles an hour! It was caused by the clogged converter! I could have died! Thank you.
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-727. THE CONSUMER STATED THE COMPUTER SYSTEM FAILED AFTER HAVING THE RECALL REPAIR COMPLETED. THE CONSUMER SET ANOTHER APPOINTMENT WITH THE DEALERSHIP TO HAVE THE VEHICLE INSPECTED.
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE FAILED ACCORDING TO 21V-727. THE DEALER REFUSED TO HONOR THE RECALL REPAIR DUE TO THE CONSUMER WORKING ON VEHICLE AFTER THE FAILURE OCCURED. THE CONSUMER STATED THE VEHICLE WAS IMMOBILE.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the turbo booster was faulty and needed to be replaced. The vehicle was repaired; however, the transmission then started slipping and would not properly change gears. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 45,000.
The doors will not open from the inside or the outside. They were working in the morning and later that afternoon with a child in the rear the rear door would not open. Dealer replaced actuator on that door but this is a common occurrence if you look on the internet. If there was a car accident or emergency children would be stuck in the back seat.
Went in for recalls in feb, not even 2 weeks later car was put into limp mode check engine light flashing. Car was towed to dealership where car was purchased where they said it was due to metal shavings in engine. Car was delivered to Hyundai where they diagnosed it with a faulty knock sensor which had just been replaced not even 2 weeks prior. After getting it towed to another Hyundai dealer for a second opinion was told that bolts from the recall work were cross threaded and broken off into motor causing the metal shavings. Really unclear as to what happened but Hyundai refuses to replace engine warranty was denied. Unsure if Hyundai is aware of the failed engine due to recalls
My 2017 Hyundai Tuscon 1.6L Turbo failed on a 55mph highway with no warning signs, no check engine light, no low oil pressure light, very faint noise was heard prior to completely failing. Vehicle was towed to a local shop who stated there are 100s of thousand of recalls for this exact situation, then towed to Hyundai dealer who said they have 25 cars in line waiting for engine replacements. My vehicle is not part of a recall yet, but like with the other Hyundai engines is at risk of failing at high speeds risking massive injury and death. My vehicle does not qualify for the KSDS knock sensor they are putting in other vehicles to warn the driver of catastrophic engine failure. A warning to get off the road is nice, but these engines are a danger to those who operate them and those who may collide with them at high speeds in the event of engine failure in lower visibility than my case or even inclement weather.
There was a recall for a malfunction in my engine that could potentially cause the vehicle to catch on fire. The signs associated were knocking in the engine, failure to accelerate, check engine light was on, and the oil light would come on when making turns. I made these observations before a recall was issued, and tried to have vehicle repaired from Priority Hyundai in Chesapeake, VA. They had my vehicle for 6 days and failed to diagnose my vehicle. Less than a month later, my daughter and I were almost hit on the interstate due to the car failing to accelerate. Took my vehicle to Hall Hyundai in Newport News, VA. They performed the recall items, and the car ran better, but I could still hear the knocking. February 7, 2022, my daughter and I were stranded because the car was not accelerating again. Pulled over to an Advanced Auto Parts store and the technician said there was a problem with the gaskets, but said he wouldn't drive it. Had my car taken back to Hall Hyundai and was told there wasn't any oil on the dipstick, but they had changed the oil a month before. Had an engine combustion cleaning done. Picked my vehicle up the next day and before I got home, the check engine light was back on, and the engine knocking. I no longer drive my car because my daughter is scared in it, and I have lost confidence that we aren't going to end up on the side of the road somewhere. The engine jumps as if the car is going to either take off or shut down completely. Asked the representative at Hall if I should bring the car back, but never received a response. The car and it has less than 100K miles on it. I've done the required maintenance. I like Hyundai cars, but will most likely switch brands because I can't get any help to repair a vehicle I've had for less than two years. I've paid rental car/maintenance fees that equal at least 8 car payments. The recall said repair or replace, and at this point, I feel a replacement is necessary.
My 2017 Hyundai Tucson Has a recall (Campaign 209 ) The problem is a worn connecting rod bearing in the motor could puncture the engine block and cause a fire. So I took my car to my Dealer on Feb.4, 2022 All the Technician did was replaced a sensor never replaced the bearing that cause the problem. Invoice # 615008/1 On March 24, 2022 I checked Hyundai recall's I put my vin # in and it said NOTE with a GREEN check mark there are NO open safety or service campaign for this vehicle. IT looks like they took us out of the system so Hyundai Motor Co don't have to replace the BAD PARTS.
This vehicle has completely broken down and began smoking on the side of the road only 3 months shy of purchase via CarMax.
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level was extremely low. The contact added oil and stated that frequent oil changes were needed. There was no indication of an oil leak. While driving over a bridge, the vehicle failed to accelerate over 25 MPH. The check engine and oil warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The vehicle was taken to an independent mechanic, who determined that oil was being burned by the piston rings. The vehicle was taken to the local dealer, who performed an oil consumption test. The dealer informed the contact that there was an oil leak. The vehicle then failed to start. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 70,000.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 mph they noticed an abnormal sound coming from the front of the vehicle. The contact noticed that whenever they attempted to accelerate the noise would progress. The contact then noticed that the vehicle's speed began to decelerate. When pulling over the vehicle, there was a loud boom and the vehicle caught fire on the driver's front side of the vehicle. The fire dissipated on its own, however, there was smoke left. There were no injuries, no medical attention needed, and no police report. The vehicle was towed to the dealer. The contact received notification from the dealer of NHTSA Campaign Number: 21V727000 (ENGINE) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 96,000.
Engine light came on and then went off twice so I checked the dipstick and there was no oil on it. So went to Express Oil Change and they ended up performing oil change- but there was none in it. Car could have stalled. Yes. I have to keep going to having oil added to keep the car running. There isn’t a leak anywhere, yet the oil level keeps dropping. I took to a Hyundai dealership and they told me they would perform oil consumption test but then called the next day (after I left my car there) and said they would not do it because I am the second owner. No. Yes. Engine light came on but when back off two times within the same hour which prompted me to check the oil.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact stated that when he proceeded to start his vehicle, the engine hesitated to start. The contact stated that his vehicle did eventually start after the third attempt. The contact stated that at the time several engine lights illuminated. The contact stated that in the past he has taken his vehicle to the dealer to be repaired due to a previous recall, however, the contact stated that prior to the dealer repairing the recall doing a computer diagnostic test, there were no issues found. The dealer was contacted and was advised to bring in his vehicle, and that it was an issue with his motor. The contact stated after doing his own research, he found that the same year, make, and model vehicle experienced the same failure as his vehicle and was under recall NHTSA Campaign Number: 21V727000 (ENGINE). The failure mileage was 65,000.
My engine is burning oil. At my last oil change it only had 1 quart left
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the engine had seized. The vehicle was towed to the local dealer but was not yet repaired. Parts distribution disconnect. The failure mileage was 100,000.