2017 Hyundai Tucson Complaint Log

The contact owns a 2017 Ford Focus. The contact stated that while driving in traffic, the contact shift gears and the clutch ceased to the floorboard. The contact depressed the brake pedal to stop the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who informed the contact that the failure was due to the master cylinder and clutch slave cylinder. The contact was informed that the master cylinder and slave cylinder needed to be replaced. The manufacturer was notified of the failure but, no further assistance was provided. The approximate failure mileage was 25,500.

The vehicles transmission sputters and takes 2-4 seconds to accelerate. This consistently happens both from a dead stop and at low speeds. This transmission/ dual clutch lag has almost caused at least 3 accidents. On 2 separate occasions the car almost stalled while making a left turn at an intersection, causing a near missed T-bone accident. The 3rd close call was almost being rear ended and not being able to accelerate away. Luckily, no accident had occurred yet but this transmission issue is without question a safety risk. I have brought the car to the Hyundai service department and have been told that this is common with the dual clutch system and nothing is wrong with the car. I'm sure this is not the first complaint as I have found a plethora if online forums on this particular issue with my exact year and make vehicle. This issue has and will continue to cause accidents until resolved.

The contact owns a 2017 Hyundai Tucson. The contact stated while his fiance was driving 40 mph, she started to smell fuel fumes inside of the cab of the vehicle and started to get a headache/nauseous. The driver was able to park at a near gas station and waited for the contact to drive to his location, to verify the fuel cap. The contact stated no failure was found and secured the fuel cap. The contact followed the drive to their residence. The driver was able to continue driving at 20 mph but the vehicle began to jerk and the check engine warning light was illuminated. The driver stated she saw black smoke exiting from the rear of the vehicle. The driver was able to park on the side of the road and stated the smoke extinguished on its own. The driver was able to continue driving slowly to their near residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 20V543000 (SERVICE BRAKES, HYDRAULIC) & NHTSA Campaign Number: 21V727000 (ENGINE). The manufacturer had not been informed of the failure. The failure mileage was 96,830.

Vehicle throttle body sticks and causes hesitation when accelerating from a stationary position. This is a serious safety concern when turning in front of on coming traffic or cross at an intersection. This make, model, year vehicle has been recalled for this issue, but not every vehicle manufactured during the year “2017” was recalled, as my vehicle does not show up as a recall.

A couple of months ago, my car came to an abrupt stop in the middle of the freeway, Had I not been close to the shoulder, I could have been crushed to death. I was shortly notified through mail that my particular car year and model had several factory safety recalls and to take into service immediately. I booked immediately and their first available spot was January 3rd, 2022. The car was kept for couple of days and I picked it up on the 6th. I was told by the service advisor at Hyundai Van Nuys that everything was taken care of. Today, just 4 days later my car comes to a near halt yet again in the middle of the freeway, this time with my 9 month old baby in the car seat. The hood of my vehicle was smoking.

The contact owns a 2017 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine oil consumption, engine noise, loss of power, no acceleration, shaking while under acceleration, while under acceleration stalling, engine failure.

The driver side door suddenly will not open with the key fob or the key. There is no damage to my door and I have kept it well maintained. I feel this is a faulty issue that Hyundai should repair because it is not fault of my own.

At 104k miles, the check engine light came on and car was bucking and rattling while accelerating. Engine is malfunctioning and causing car to not accelerate properly by not going when gas pedal is pressed or rpm’s going higher than normal to just start driving from a stop. This is scary on highways or when stopped and have to make a turn or at a signal. Had a self mechanic run the check engine light which was spark plugs and coils and those are changed. He ran other tests and stated the cylinder compression was effected on the third one and is misfiring. Car is well taken care of and routine maintenance done. No inspection done beside this.

The contact owns a 2017 Hyundai Tucson. While at a complete stop, the contact stated that white smoke began to emit from the engine upon the depression of the accelerator pedal. The vehicle then began to stall as the check engine light illuminated; eventually, all warning lights illuminated on the instrument panel. The contact made multiple attempts to restart the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to an independent mechanic where they informed her that there were two recalls on her vehicle; NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine). The mechanic recommended that the vehicle be towed to a dealer for service. Both the dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. Engine needs to be replaced, case #[XXX].*JB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact also stated that the vehicle was leaking oil and was consuming one quart of oil. The vehicle was difficult to start and would make abnormal sounds. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who performed a compression test and informed the contact that there was oil on the spark plugs and O2 sensor. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 100,000. Parts distribution disconnect. A couple major things there was no crash or fire. The car has had several recalls. The rods, the motor being the biggest one. And they refused to give consumer a motor. Vehicle is acting up and is burning over a quarter oil per day. It continues to act up. And even totally stop. It’s also jolted forward several times on the highway.

The contact owns a 2017 Hyundai Tucson. The contact stated that the check engine warning light was illuminated. The vehicle also hesitated during acceleration. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the coils were replaced. The manufacturer was not contacted. The failure mileage was approximately 78,000.

The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle would fail to accelerate upon the depression of the accelerator pedal as the oil pressure warning light would illuminate on the instrument panel. The contact took the vehicle to a dealer however, the dealer denied that there was a failure with her vehicle. The contact then took the vehicle to an independent mechanic who diagnosed a failure within the engine and linked the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The local dealer was contacted and scheduled an appointment for the repair. The contact stated while driving 40 MPH, the vehicle stalled without warning. The contact stated that the battery and the low oil warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000. The consumer stated she has been waiting for almost 4 months just for the vehicle to be examined.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle hesitated, lost motive power, and stalled. The vehicle was towed to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The catalytic converter was replaced but the failure recurred. The catalytic converter was replaced a second time however, the failure returned. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 44,000.

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the oil and battery lights illuminated continuously. Additionally, the vehicle decelerated and stalled. The vehicle was unable to restart. The vehicle was towed to the dealer. The contact was informed that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,164.

Vehicle is experiencing transmission hesitation and often fails to engage while entering traffic or passing in the highway. This is a safety issue affecting myself and other motorists on the road. There are hundreds of complaints to NHTSA regarding this issue and my vehicle is affected as well. Dealer refuses to acknowledge or rectify issue even though vehicle is still under warranty.

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 70 MPH, she heard abnormal knocking sounds coming from the engine. The check engine and oil warning lights were then illuminated. The contact pulled into a gas station to check the fluids and had the gas station attendant check the vehicle but could not determine the cause for the failure. The contact continued to drive for a few more miles when the check engine warning light started to flash and the vehicle lost motive power. The contact veered over to the side of the road but was unable to restart the vehicle. The vehicle was towed to the residence then towed to the local dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was made aware of the failure. The failure mileage was approximately 68,821.

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 35-40 MPH, the oil pressure warning light illuminated. The vehicle was taken to the dealer where oil was replaced and the oil pressure warning light turned off; however, the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that she would need to complete an oil consumption test, then they would determine whether the engine should be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle was making an abnormal sound. The contact stated that there was a glitch in the radio. Additionally, the radio would turn ON and OFF independently. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

The vehicle started to having loss of power problem when reaching around at the speed of 60mph in highway. Due to this problem, the acceleration suddenly dropped sometime and i was not able to keep up with the flowing highway traffic and this highly risked my vehicle from being hit by the behind vehicle. This has put mine and other drivers safety at higher risk. Later after few weeks the engine warning light popped up on my dashboard. I checked my vehicle VIN in NHTSA website and found my vehicle have a recall related to the engine failure so took my vehicle to the nearest dealership but they also showed fault on something else and asked around $4000 to fix it all. I could not do it due to higher cost but they took $200 for diagnostic fees. They did not fix my recall too.

The transmission completely disengages and there is 0 power to the car, it just coasts for about 6 seconds and the car slows down. It happens after a turn from a stop, and at slower speeds around 20 - 30 MPH. You push the gas pedal, and nothing happens, the engine does not rev and you just coast (and slow down). If this happens when I’m pulling out in traffic making a left it could be deadly. I promise you there will be accidents due to this defect and I would imagine some people will die because of it. This happens regularly, it is not a one-time incident. I just bought the vehicle a month ago and it's happened 10 to 20 times.

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

The engine started making a knocking sound when I left home going to work. I thought that I may have gotten some bad gasoline. No lights were showing on the dash. I work about 30 miles away from home. A few miles away from work the knocking sound increased and still no warning lights on my dash. As I got close to work, less than a mile away, the knocking got extremely loud and the check engine light came on when I pulled in to work. I cannot drive this car and I was afraid that I would be stranded on the road somewhere or the engine may catch on fire because I could smell a burnt odor. A mechanic came to my work place and said he thought that the engine would need rebuilding or replacing. Why Hyundai would have a check engine light finally come on after the engine was about fall apart is just stupid.

Car shakes and sputters from 0 to 3 miles an hour. Sounds like the transmission will fall out

All of a sudden the passenger rear door cannot be opened either unlocked manually or with the remote. I believe it is the actuator. Online forums say this is a huge problem and also a safety risk. If a person cannot exit the vehicle in an emergency this is unacceptable.

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure in which the contact was at a yield sign at a complete stop and when the contact depressed on the accelerator pedal, the vehicle suddenly accelerated at an aggressive speed which caused the vehicle to rear-end the vehicle in front. The contact mentioned that she had also experienced a hesitation in speed with the vehicle. The air bags did not deploy. No warning lights illuminated on the vehicle. There were no injuries reported. No police report was filed. The contact was concerned the failure they experienced was related to the recall not being performed on the vehicle. The failure mileage was not available. Vin tool confirms recall incomplete.

The contact owns a 2017 Hyundai Tucson. The contact stated while his wife was driving approximately 25 MPH, she heard a loud abnormal sound coming from the engine. The vehicle started to shudder while she was depressing on the accelerator pedal. There were several unknown warning lights illuminated. The driver pulled over and waited for the contact and his brother to arrive at the scene to push the vehicle back to the residence. The contact was concerned that the failure was related to NHTSA Campaign Number: 21V727000 (Engine) for which they recently received the recall notification. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

I am filing a complaint regarding my 2017 Hyunda Tucson engine; I am very concerned about the recall 209 that was released in September 2021, 3 months ago, regarding an engine recall due of premature wear of the connecting rod bearings that can cause engine fire. My vehicle has had significant oil consumption issues for the last 1.5 years, causing me to have to put oil in the car regularly between oil changes, irregular engine noise, oil pressure light illumination as well as engine hesitation and stalling. Each of these things are related to the symptoms cited as an engine issue related to recall 209. There is no remedy available for this issue and no timeline for when one will be released. It is extremely concerning to be driving a vehicle with an engine that may catch fire and I have had zero success in gaining more information from my local dealership or Hyundai Customer Care Center.

I got a email for Recall ID 21V727 because my car has been in shop numorous times because of the duel clucth stalling out. I call NHTSA and they made an appointment for my car on my behalf because i have the issue of the car stalling at slow speeds in a intersection almost getting in car accidents and its been happening for like 2 years now and i have had my suv in the shop over 5 times to try ti fix. NHTSA told me when i take my car there and they determine my car is part of the recall that Hyuandai must add my VIN # to the recall to get fixed. When i took my SUV there hyundai told me they cant look at that because they cant add vin numbers to the recall only NHTSA can do that. So after NHTSA made the appointment for me and waiting over 2 months for my appointment when i tool my car there they told me that was wrong and they can not look at my car. So i left and i still have the same problem. Is this gonna be fixed because i get in a car accident or someone dies. Thank You

The contact owns a 2017 Hyundai Tucson. The contact stated that while her husband was driving approximately 45 - 50 MPH, the vehicle stalled. The contact's husband was able to pull over but could not restart the vehicle. The oil warning light was illuminated. The vehicle was towed to the dealer. The dealer informed the contact that they were backed up with other vehicles and could not diagnose the vehicle until next month. The vehicle was not diagnosed nor repaired and remained at the dealer. The contact later received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 56,000.

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while his wife was driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was taken to the dealer. The dealer installed a software update containing a new Knock Sensor Detection System (KSDS). The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,800.

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was oil leaking onto the ground. The vehicle was towed to the dealer and diagnosed that there was no oil in the engine, which caused the vehicle to stall. The dealer informed the contact that they would not perform the recall repair since it was not related to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle did not have warranty coverage for the repair. The failure mileage was 63,099.

Engine started to make a strange noise and wasn't accelerating like normal, there were no dashboard warning or indocation lights. Less than 24 hours later while driving to a mechanic it got significantly worse within minutes of starting and than while driving on the highway a loud kind of snapping noise occured. The vehicle was not able to accelerate and the engine was completely deadlined and had to be coasted into a lot from an off ramp putting myself and others on the road at risk. A trail of oil was visible from where it had coasted and then below it after it got towed. It was taken to the closest mechanic who informed me there was a hole in the engine block and that the vehicle had a recall. It was then taken to a hyundai dealership where it was verbally mentioned that the vehicle broke due to a recall but since then the only statement has been that it would be repaired under warranty and no diagnosis has been provided.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at 35 MPH and pulling into a parking lot, the vehicle inadvertently stalled. The check engine warning light and an unknown warning light illuminated. The contact was able to restart the vehicle and parked. The contact stated that the failure reoccurred that same day while driving. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) the next day. The dealer advised the contact that they could not repair the vehicle under the recall due to the mileage on the vehicle. The contact stated that the failure had been recurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 59,000.

The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The dealer had yet to be notified about the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

2017 Hyundai Tucson is part of engine recalls 209 & 966. Car purchased through Carvana begin of May, after initial recall issued but unaware car was impacted. All that is listed on recall page is CAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELS which most certainly does not indicate a major issue or immediate need to address. In August, took car in for oil change and almost immediately had the engine fail. The oil change establishment sent to an automotive garage of their choosing to have replaced. At that time the latest and most severe recall was not yet in place. On November 18, quite rapidly, below warning signs and issues were experienced creating a very dangerous situation.  * Abnormal (knocking) noise from the engine * Reduced engine power and/or hesitation * Illumination of the Check Engine warning light * Illumination of engine oil pressure warning light * A burning smell, oil leaking, and/or smoke (all of the above)  This the led to stranded on the side of road with smoking, dangerous vehicle. Had to have car towed to the nearest dealership Red Rock Grand Junction which then said couldn’t do anything due to not following initial recall for software.  Contacted Hyundai customer service repeatedly to try and remedy situation. Finally case manager stated engine repair would begin immediately, but dealership stated would only start after paying $300 for new battery; battery that worked when car was towed. When stated as much, then again told weren’t responsible for replacing engine due to failure to install the software. Nowhere in the campaign information does it state that this is a requirement.  Hyundai had created a very dangerous situation and is refusing to remedy based on loophole leaving people stranded with unusable fire hazard cars by no fault of their own.

to whom it may concern , I have a 2017 Hyundai Tucson that has really bad and scary engine and transmission issues , this car has had a recall to fix constant bucking of the engine at slow speeds and even after the recall it went right back to the same behavior and has now developed slow acceleration and has even attempted to stall on the highway during lane changes , it is the only car I have and I have had really difficult times with it and the dealership has once again told me that they have no loaners available and that they likely will need a few days to diagnose the issues if any. the latest problem is a rapid rpm acceleration that despite the speed being under 45 it causes a screen to pop up that states (transmission temp high stop safely) flooded at random by another message saying( a condition with your engine control system has been detected and a full system check is recommended at your convenience) along with that , the air conditioner shuts off at random and fills the car with humid smelly air. they refuse to do anything @ the dealership except give excuses as these warnings and car behaviors come and go as they please and without the evidence they can't fix what is not visibly broken. as a struggling American I can't receive the treatment other makers give their customers and Hyundai has turned their back on American import buyers , and until someone dies this will not become a recall or a problem for them , so with that said , I am hoping that nhtsa can look into these issues as they are scattered throughout many forums and if something happens to me with this car that I am afraid of driving without a choice as I am a contractor for the ny tri state area, I now have this letter as proof of my complaint . ps , this car is readily available to be driven by any of your investigators if you desire to look further into this . I hope this letter can save some poor college kid or family from injury or the dangers of this car

Manufacturer Recall Number 209 NHTSA Recall Number 21V727000 Recall Status Recall Incomplete NHTSA Information This appears to be a dangerous issue. What are owners to do and when can we hope for a fix?

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while driving at 15 MPH, the vehicle stalled. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that she needed to pay 25% of the cost for the engine replacement. The failure mileage was approximately 62,000.

The contact owns a 2017 Hyundai Tucson. The contact stated while her son was driving 65 MPH, he heard an abnormal noise and the vehicle was seized. The contact stated no warning light was illuminated. The driver was able to coast to the right side of the roadway. The contact drove to his location and was unable to restart the vehicle. The vehicle was not drivable. The contact called multiple local dealers and made them aware of the failure however, the dealers already had too many vehicles with the same failure and declined to service her vehicle. The contact towed the vehicle to an independent mechanic and associate the failure with NHTSA Campaign Number: 21V727000 (Engine). The contact stated a week later, she received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The manufacturer had been informed of the failure and the contact was informed to locate a dealer who would service the recall and to then tow the vehicle to that dealer. The contact called Taylor Hyundai of Perrysburg (12681 Eckel Junction Rd, Perrysburg, OH 43551: (419) 931-8000) and made them aware of the failure. The contact towed the vehicle to LaFontaine Hyundai (1847 S Telegraph Rd, Dearborn, MI 48124: (833) 998-0488) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired but was pending repairs. The failure mileage was approximately 78,700. Parts distribution disconnect.

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

when I am in heavy traffic where I am constantly stopping and going the car hesitates, like it is going to stall. When i push on the accelerator the car makes noises and doesn't accelerate like it should. When I accelerate to get on the highway it does the same thing. This has been an on going problem with this SUV since we have owned it. We have taken it to the dealership many times and other automotive places and no one can tekk us why it does this,

The contact owned a 2017 Hyundai Tucson. The contact stated that she received recall notifications for NHTSA Campaign Numbers: 17V226000 (ENGINE AND ENGINE COOLING) and 20V543000 (SERVICE BRAKES, HYDRAULIC), however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that while at the stoplight, she smelled a strong burning odor. There were no warning lights illuminated. The contact stated that she was able to continue to drive the vehicle. The vehicle was not diagnosed by an independent mechanic or dealer. The contact stated that upon starting the vehicle the next day, the vehicle was shuddering and she heard abnormal knocking sounds coming from the engine. There were no warning lights illuminated. The contact stated that she was able to drive the vehicle to work; however, while her son was driving the vehicle and was at a stoplight, he saw smoke coming from underneath the hood of the vehicle. The ABS warning light, the check engine warning light, and other unknown warning lights illuminated, and the vehicle stalled. The contact stated that her son was able to restart the vehicle and he veered to the side of the road. The contact stated that as her son exited the vehicle, the engine exploded and the vehicle caught fire. There were no injuries sustained. The fire was extinguished with the assistance of the fire department. A police report was not filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and offered the contact a buyback. The approximate failure mileage was 88,005. (RECALL RELATED INCIDENT) TS

This vehicle is lagging or hesitating when shifting in the lower gears while driving. The vehicle hesitates to accelerate and the RPMs raise to approx. 3000-3500 before shifting into the next gear. This is especially dangerous when turning from an intersection. The vehicle does not malfunction like this every time. There does not seem to be a pattern with when or why the vehicle does this, it is kind of random.

The contact owns a 2017 Hyundai Tucson. The contact stated the tire pressure was low. The contact stated that while driving at an undisclosed speed over a railroad track, the vehicle stalled. The contact was able to restart the vehicle. There was an unknown green light on the instrument panel. Additionally, the contact stated the gear shifter would inadvertently move without driver input. The vehicle was taken to the local dealer and air was added to the tire however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,484.

Catastrophic engine failure on a highway in which the engine seized and a connecting rod was ejected outside of the engine and through the crankcase.

The contact owns a 2017 Hyundai Tucson. The contact stated while his wife was driving approximately 60-65 MPH, there was an abnormal loud clunking noise detected. The contact looked in the rear-view mirror and noticed blue smoke and the vehicle stalled. The contact notice oil leaking from the vehicle. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a hole in the engine block. The vehicle was not repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. Parts distribution disconnect. The failure mileage was approximately 73,000.

The contact owns a 2017 Hyundai Tucson. The contact stated that while operating the vehicle, a screeching type noise was present coming from the front of the vehicle. While driving approximately 70 mph smoke was suddenly present coming from under the hood. After stopping the engine compartment became engulfed in flames. The fire department was called to the scene and extinguished the flames. A fire and a police report were taken and the vehicle was towed away. The local dealer was contacted regarding the failure. The manufacturer was not notified. The failure mileage was 87,000.