2017 Hyundai Tucson Complaint Log

Purchased my 2017 Hyundai Tucson 1.6 Turbo SUV in mid-July 2021 from CarMAX. Brought it into their service department because it seemed like the battery was dying due to the car not wanting to start/turn over, or turning over veeeerrrry slowly, while holding down the push-button start. CarMAX replaced the battery and checked over the acceleration issues I also reported. At that time (July), the vehicle had also randomly opened it's trunk, with no outside communication to do so. At first I thought it was a fluke, but it's been happening so often lately (now October 2021) that now my husband is constantly checking to make sure the trunk is closed-because the key fobs will be hanging up/away from people/out of pockets but the trunk will still open randomly. TODAY, 25OCT2021, I got a phone call from my husband while I'm at work-telling me that while he was driving our son to work, the trunk decided to RANDOMLY OPEN WHILE DRIVING DOWN THE ROAD, spilling all the contents of my trunk out onto the highway!! This is clearly some kind of electrical issue, that I see other Hyundai owners have been experiencing since AT LEAST 2011-and not all Tucsons, either! When calling around to various mechanics (because the car is, of course, out of warranty), its going to be at least $150 to diagnose the problem (not including FIXING it), and I have to either sit and wait all day for the fix to be done (IF it can be fixed same day!) and be without my only vehicle. This seems to be a recurring issue with Hyundai vehicles, which is quite sad, because I've owned Hyundais before and they were WONDERFUL cars. I would hate to have reached the end of my relationship with Hyundai after seeing all the ELECTRICAL issues that seem to be popping up everywhere, causing fires, causing people's cars to randomly STOP and/or TURN OFF in traffic (have had that happen also, with a Toyota), vehicle FIRES, lights burning so hot they melt their housings, etc. THESE ARE *ALL* ELECTRICAL/WIRING HARNESS RELATED!

I was driving my car and heard a rattling noise. The car suddenly started stalling and it cut off completely. Fortunately it cut off seconds before I entered the roundabout at a very busy intersection and i was able to roll into a shopping center parking lot. It wouldnt start again. Currently my car is at Bob Mayberry Hyundai. They ran diagnostics on or around Nov 9th. As far as I can understand I would possibly have to replace the engine. I was told they have to take a picture of the engine with the valve removed and send it to Hyundai and he said Hyundai also need all service records and they would able to obtain them. My car has around 65000 miles so its no longer covered under warranty.

The contact owns a 2017 Hyundai Tucson. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer who stated that the air bag failed and in the event of a crash the air bag would not deploy. The vehicle had not been repaired. The manufacturer was made aware of the issue who referred the contact back to the dealer. The approximate failure mileage was 72,000.

My back passenger door won't open from the inside. The door appears to be unlocked, but it doesn't open. I recently received notice that Hyundai has issued a warranty extension for the door latch on this model, so it's a known issue that's obviously quite common. It seems to me that a widespread door latch malfunction is a safety issue that would be better addressed with a recall. I appreciate that my current problem will be covered under warranty. But stories shared online from other owners would lead me to believe that my other doors are likely to fail as well, and the extended warranty is only good until 100,000 miles. That may sound generous, but if they know their door latch is faulty, they should be required to replace all 4 doors with a latch that's not likely to fail.

My vehicle had an engine failure. I was driving the Vehicle and suddenly the oil pressure light came on, loud noises came from the engine rapidly came after the oil pressure light, and the car stalled out within a minute of the oil pressure light coming on. Judging by the sounds, I believe there was a catastrophic engine failure. This situation appears to be exactly as described in NHTSA Recall # 21V727000. Since this recall was issued, Hyundai has not provided any notice to people that such a major safety issue had potential to occur. The vehicle has been towed to a Hyundai Dealership. However, neither the Hyundai dealership nor Hyundai can provide any meaningful communication other than they would begin their inspection of the vehicle in as soon as one month from when they vehicle was placed in their possession, however, given the exact circumstance described in NHTSA Recall # 21V727000 is what took placed, I find it difficult to believe that any other situation could have lead to this engine failure for a vehicle that is just approaching 50,000 miles

My car was towed to the dealership because the oil light came on. There was no oil in the vehicle, even though I adhered to the oil change schedule recommended by Hyundai. I then had two series of oil consumption tests completed and it was determined that my car was burning approximately 1 quart to 1.5 quarts of oil every 1,000 miles. Hyundai advised me on several occasions that this was normal consumption and even advised this on today's date, even though there is an active recall for this issue.

The wastegate on the turbo malfunctioned, causing the turbo to need a complete replacement. Prior to fixing the issue, the vehicle would not accelerate correctly. The vehicle was not capable of reaching highway speeds quickly. The engine warning light was on (low turbo boost) but it only came on once acceleration was affected. The mechanic shop has a photo of the failed wastegate and the bottom portion where it connects was completely broken off.

Car stalled with no warning/check engine lights. There is still no fix. I don’t want to keep paying on a car that is going to cause an accident while driving! I’m lucky I wasn’t going at high speeds when it stalled. My children and myself could have died! No one ever called to do any testing but they knew about the recall in July when they told me about it. I’m very concerned that this will happen again even if they do “fix it” this is a problem on multiple vehicles from Kia and Hyundai.

2017 Hyundai Tucson Hesitates When Starting From A Stop and at lower speeds. It also shutters when moving out into traffic slowly and fades to almost a stall. Very dangerous when attempting to pull out in traffic. Below is a blog with many complaints filed with Hyundai. https://www.carcomplaints.com/Hyundai/Tucson/2017/transmission/hesitates_when_starting_from_a_stop-2.shtml

The contact owns a 2017 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle would suddenly lose motive power and would not immediately accelerate while depressing the accelerator pedal. Additionally, the vehicle would not exceed 60 MPH while depressing the accelerator pedal. The vehicle was taken to the local dealer who indicated that no failure was found. The contact was informed that the vehicle operated as designed. The contact also stated that while operating the vehicle, the brake lights remained illuminated at all times. The vehicle was taken to the local dealer who replaced a sensor and the failure was remedied. No further information was available. The failure mileage was 68,000.

EcoShift Dual Clutch Transmission does not always engage after full stop and may not engage at low speeds (4-6 mph). The vehicle to not always move when the accelerator pedal is pressed and may sputter until it finally engages but safety is jeopardized at intersections/stoplights where engine was asked to supply power and cuts out creating an otherwise unsafe scenario with oncoming traffic. This has happened on several occasions over the past year and has been documented in online forums. It was a known recall item on the previous year vehicle and was flagged by the NHSTA. Problem was not confirmed yet, awaiting appointment, but when we purchased the vehicle we were told it was normal for dual-clutch to behave this way. Issues are ongoing and re-occur randomly without warning .

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at 70 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact received a recall notification for NHTSA Campaign Number: 21V727000 (Engine) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle would be repaired under NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The approximate failure mileage was 34,000. Parts distribution disconnect.

The contact owns a 2017 Hyundai Tucson. The contact stated that while stopped at a stop sign the vehicle stalled. The contact stated while driving approximately 80 MPH, there was an abnormal knocking sound coming from the vehicle. The accelerator pedal was depressed however, the vehicle failed to move. The driver pulled over and noticed steam emerging from vehicle. There was a loud clicking noise. The vehicle was towed to the local dealer who requested the vehicle service records. Upon investigation, the contact discovered NHTSA Campaign Number: 21V727000 (Engine) however, the part was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 73,600.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an unknown speed, an abnormal knocking sound started with the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the oil level was extremely low. The vehicle was taken to the dealer to service recall NHTSA Campaign Number: 21V727000 (Engine); however, the recall was not related to the failure. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 63,000. The consumer stated that the vehicle was not repaired. The issue still persists, and the oil light never comes on. An oil consumption test from the mechanic was requested and the vehicle is to be checked after 1000 miles. Unfortunately, the oil only lasts approximately 400-600 miles before the engine starts knocking.

Stopped at a traffic light or corner waiting to turn, when I push the gas peddle to accelerate, the car will begin to accelerate and then hesitate and stop. When this has happened, I've pushed my foot pedal down to the floor. The vehicle jerks forward with a 20 second delay. Additionally, if I am in slow moving traffic and traffic begins to speed up, my car will hesitate to go forward when I try to accelerate. This is safety issue,

We have had an issue with the engine and the oil pressure warning light. Our car seems to also be leaking gas and our repair people have asked us to come in every 1500 miles because there seems to be an issue they do not know how to remedy. We are worried that this is going to get worse and could act up on the highway and result in injury or death. My wife is a 2nd grade teacher and drive this car on the highway everyday.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact called an independent mechanic who informed her that the knocking sound needed to be addressed immediately and referred her to a dealer for assistance. Before calling the dealer, the contact received a recall notice for NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The contact then called the dealer and was informed that the part for the recall repair was not yet available. The contact also contacted Huntington Hyundai (1221 E Jericho Turnpike, Huntington, NY 11743) and was informed that since she did not purchase the vehicle from the dealer, they could not service her vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Hello. I recently took my car to the authorized mechanic and had them check on an issue I am experiencing. For some reason, my car frequently hesitates when I go from a complete stop/slow roll to accelerate. For example, if I am stopped waiting to turn, often when I push the gas to accelerate, the car will begin to accelerate and then basically stop. When this has happened, I've pushed my foot down to the floor on the pedal before to make it go and it refused to go for about 20 or so seconds. Additionally, if I am in slow moving traffic and traffic begins to speed up, my car will hesitate to go forward when I try to accelerate. This is a huge safety concern. The mechanic was not able to replicate this issue, but it happens every day or every other day. It makes me scared to drive because it's almost caused accidents. I read I'm not the only one with this issue and honestly, it's a miracle no one has died yet as a result of this faulty issue.

2017 Tucson Limited 1.6L power train malfunction due to vehicle’s dual clutch transmission. While accelerating, the vehicle frequently pauses, best described as a frozen hesitation of failed movement. During this hesitation, the vehicle’s RPMs will be very high. After approximately 3-6 seconds, the vehicle begins to move rapidly in a jerking motion, often with enough torque to push the driver’s back to the seat. This malfunction is extremely unsafe and scary, especially when it occurs while driving through intersections and when merging with traffic. The manufacturer has said this issue is only related to a computer update. There are no warning lights or alarms when this malfunction occurs. Recently, the check engine light turned on and now has a transmission error code: unable to engage first gear. This malfunction has occurred since I bought the new vehicle. For additional context, I change the oil every 4,000 - 5,000 miles, along with all filters and other fluids when recommended, and use quality gas. Routine maintenance has been performed by an independent repair facility. Services performed are protected by federal law from manufacturer implying or denying warranty service because of this (Magnussen-Moss Act, Title 15, Chapter 50, Section 2301-3312).

On 9/21/21 the motor stopped while on the roadway sitting at an intersection and would not turn over. The vehicle was towed to Underriner Motors in Billings, MT and diagnosed with an engine failure.

On September 20th, 2021, I was on my way to my appointment with Maguire Hyundai in Ithaca, NY when the engine in my 2017 Hyundai Tucson failed. I ended up having to get my car towed to the dealership at my own expense. I made the appointment originally because my car had been making strange noises for 1-2 weeks and the check engine light had come on. At this time, there was not yet a recall for this engine failure in 2017 Tucsons (or at least I had not been notified of one yet and the dealership said nothing about it). According to your website, the recall campaign for the exact issue/situation with my car began September 17th, 2021, and since having my car towed to the dealership I have received multiple notices about the recall. Maguire Hyundai has had my car since September 20th, and the engine has still not been replaced. They tested the engine and found that it was punctured and needed to be replaced. They claimed they had to contact the warranty folks to get approval that it would be covered, which I don't understand because if there's a recall it should be replaced at no charge. Once they got that approval, they said it could take awhile for the engine to get here and for them to actually work on the car. I received a call on 1/27/22 that they finally put the new engine into my car, but the engine does not work/they were sent a bad engine. It has been over 4 months now that they've had my car and we have gotten nowhere. I am skeptical about what this dealership is telling me and if they know what they are doing/have really been doing their best to get my car taken care of. I feel that my car not being finished after 4 months is absurd and I am seeking any assistance possible with this matter.

The contact owns a 2017 Hyundai Tucson. The contact received a recall letter from the manufacturer and had been attempting to get the dealer to repair the recall for over a year. The contact stated that while driving 30 MPH, the engine was knocking with the check engine warning light flashing on and off. The contact took the vehicle to the local dealer to be diagnosed. The oil was changed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.

My car was purchased brand new in November of 2017. It has 71k mikes on it and has been regularly maintained. I began To notice around 50k miles that the oil was brining at an accelerated amount. My car required oil before the designated 5k miles and it would begin “clicking” which alerted me to this issue. September 17, 2021 I was Driving and my vehicle failed to accelerate and began making noises that resembled the oil issue. My car had a full synthetic oil change less than 3k miles ago and by the time I pulled Into my driveway the car stalled. Checked oil and it was low. Added 3 quarts of oil on 9/17/21 and left it to sit. 9/18/21 car started and was driven to car wash and was sitting idle for approximately 45 minutes and on drive home, stalled and had to have oil added again. No leaks were present at anytime and no smoke. Went to dealership where I purchased vehicle and was told they would need to do oil consumption test but that would require me driving it 1k miles up to three times. I explained that my vehicle was breaking down and I was Fearful to drive it. In fact I bought A new car on 9/18/21 and have to get this car fixed to sell. Dealership said this is a known problem and no other way to assess than for me to drive the car the 1k miles and test it. It is still under warranty. I was also informed of an ABS issue that they can fix at same time. While all of these issues are going on, no check engine light or any other diagnostic symbol appears. This makes it hard to even catch before getting to the point of stalled engine. This can be a danger to myself, family and others when car stalls on major highway.

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 30 MPH, the contact noticed that the ABS warning light was illuminated. The contact continued to drive to the destination. The contact took the vehicle to a local dealer who diagnosed the failure as the tail harness and lamp as well as the ABS sensor needed to be replaced. The vehicle was not yet repaired. The dealer was still awaiting the arrival of the part to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,223.

My 2017 Hyundai Tucson 1.6 L Turbo has been stalling, bumping, knocking, and using copious amounts of oil for the past several months. I checked the oil level and discovered that the engine had nearly completely run out of oil. I immediately brought the vehicle to my local dealership and they seemed completely mystified by the problem. They advised that I run the car through an expensive oil consumption diagnostic test. I did not, opting instead to do some research myself. Lo and behold, I quickly discovered that both Hyundai corporate and local franchisees have been well aware of the issue for some time. It involves connecting rod bearing failure. A class action suit was filed over the issue in California federal court and Hyundai corporate agreed to fix the problem through a voluntary settlement. Unfortunately, that settlement only covered Tucson models before and after my model year. If you wish to learn more about this issue, it has its own website (HyundaiThetaEngine Settlement.com). To further complicate matters, Hyundai corporate has in the interim issued a voluntary recall for my model year 2017. Unfortunately, it appears my specific model may be excluded. I can be reached at [XXX] or at [XXX]. Please get back to me ASAP, preferably before my car completely runs out of oil and the engine explodes. Thank you for your time. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

There is an excessive engine oil consumption on the 1.6L turbo charged motor. Motor oil is completely depleted between recommended oil changes. It is a necessary to add roughly 1qt of oil per 1,000 miles driven, between oil changes, in order to maintain safe oil levels. No signs of leakage, therefore oil is burning at an unsafe rate.

I have to pull multiple times on the Driver door handle before the door opens. Did research and found that the cable on the inside of the door handle may be over stretched causing the door to only open sometimes. This is a safety issue and there should be a recall. There are a lot of others complaints about this issue. Please issue a recall and take care of your customers.

I bought this car as a certified pre-owned vehicle 5 weeks before this incident occured... While driving on a highway with a full load in the trunk, several warning lights progressively came on: traction control, downhill assist, oil and emergency brake. I continued to my destination (airport parking garage) as there was nowhere safe to pull off. As I approached the airport, an additional large red triangle illuminated in the center of the dashboard saying "check ----" (4 letters, I don't remember what they were). I stopped to get my parking ticket, and the car rolled backward as I tried to begin moving. I gunned the engine, and was able to get to a parking spot, but felt the car had very little power. On my return approximately 36 hours later the oil light was still on; so it was towed to the nearest Hyundai dealer. The tow truck driver commented on it having low power as he tried to drive it onto the tow truck ramp. This Hyundai dealer was unable to find anything wrong. I drove it to the dealer from whom I had bought the car; they tried to recreate the situation where this occurred, and said they were unable to do so. I am concerned as this problem has not been diagnosed or repaired, and did cause a partial loss of power, which could have caused an accident. My dealer has traded me out of this vehicle into another car, as I no longer felt safe in this one.

There is a problem with the transmission which doesn't allow us to accelerate fully. It usually happens when the truck is warmed up and very rarely happens when the truck is cold but the problem is that when you take off from a stoplight it does not accelerate like it should it holds back. You normally press down on the gas pedal to go and it just does not want to go and then it finally Clicks in and the truck goes but then it goes right back to not accelerating. If I had to pass cars I don't have the power to do that or if I'm on the highway switching lanes it struggles to keep up speed and climbing Hills on the highway it does not want to go and at times the RPMs go a lot higher than they should when Switching gears! I did read that the prior years to my Tucson did have a transmission recall but the 2017 does not.

Catalyctic converter failed at 101,000 miles. It is out of warranty at 100,000 miles.

Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 50 mph, when the contact noticed the vehicle started to rattle and shake and the contact heard a loud banging sound. The vehicle was losing power going up a mountain. The contact was able to slowly move the vehicle over to the side of the road and parked the vehicle. The contact asked another motorist to call the police to have the vehicle towed from the location. The police arrived and had a tow truck tow the vehicle to an independent mechanic. The mechanic was able to inspect the vehicle and noticed there was no oil in the engine. The vehicle was diagnosed, and the contact was informed that the engine was blown and needed to be replaced. The contact had the vehicle towed to the local dealer for the diagnosis and repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,100.

Driving east on I90 the Hyundai began to loose power going up Bozeman pass and burst into flames, smoke and flames shot foul from the car that came to rest on the shoulder. My friend and i were able to grab our dogs from the back seat get away from the car before it became engulfed in flames destroying the front half of the vehicle and the interior completely.

The contact owns a 2017 Hyundai Tucson. The contact stated that the oil level was low, and the vehicle was taken to the local dealer, and oil was added. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact to pay for the repair and be reimbursed later. The approximate failure mileage was 60,000. Parts distribution disconnect.

Issues when trying to accelerate from a slow day pace or from a stop. Worse on really hot days and really cold days. It feels like the car is cutting out and/or hesitating. I have almost gotten hit several times due to this issue. The car is also idling very loud after start up. I have mentioned these issues the last 2 oil change appointments and nothing has been done or looked at. Stated I need to have the fuel emission system cleaned at 80k miles and that should help. That is my next step, but I have read a lot of the same complaints and wondering what has been done.

Driving down 130 route, when my hood opened up and smashed my windshield...Driving about 55 miles an hour..

Engine failure at highway speed. Put family/children and myself at risk on an interstate when engine failed with no warning no CEL..after previously making complaints to Hyundai dealership for multiple engine problems burning excessive oil, excessive back pressure, oil leaks..dealer assured us no issues even after informing them we would be driving the vehicle on an extended trip. Left us stranded 5 hours from home..

The doors are not opening. In some instanced both outside and inside the vehicle. The door handles are being pulled, but the door does not open. My wife is having the same issue with her vehicle which is the same make and model, just 1 year older model. This could represent a major danger to the occupants in an emergency if they cannot get into or out of the vehicle. After doing an online search about this manufactures defect, I have discovered that thousands of owners are having the same issue. I have also discovered that this issue was identified in Korea and corrected there. Thank you for contacting Hyundai Customer Care Center. We are sorry to hear about the concerns with the door acuator on your 2017 Hyundai Tucson. However, we would be happy to further assist you. We have determined your vehicle is affected by the following campaign: 195 - Tucson ABS We have determined your vehicle is not currently affected by any other campaigns. Additional information can be found utilizing your Vehicle Identification Number (VIN) at www.hyundaiusa.com/campaignhome. We recommend you contact your preferred dealer to schedule an appointment for your vehicle to be inspected by a certified Hyundai technician. To locate your nearest dealer, please visit www.hyundaiusa.com/dealer-locator to schedule your appointment. If you prefer, you can reach us by calling our toll-free number and referencing case number 18431151. Thank you for being a valued member of our Hyundai Family. Respectfully, Hyundai Customer Care Hyundai Customer Care: (800) 633-5151 Hyundai Bluelink Customer Care: (855) 225-8354 Monday-Friday 6:00 AM-5:00 PM Pacific Time Saturday 6:30 AM-3:00 PM Pacific Time Sunday Closed For open campaign information, please visit: www.hyundaiusa.com/campaignhome?

My vehicle had just over 69,000 miles and the engine seized while I was driving. The engine had to be replaced. This notification is a FYI, since Hyundai (from my understanding) is having motor problems in other models.

I own a 2017 Hyundai Tucson with the 1.6L turbocharged engine. My vehicle is experiencing serious and potentially dangerous engine issues, including knocking, loss of power while driving, sudden engine stalling, and low oil pressure. These problems have worsened over time and now occur regularly during normal operation. The vehicle has stalled in traffic on multiple occasions, creating a significant safety hazard for myself and other drivers. I am aware of an existing recall (21V-727) for 2017 Hyundai Tucson models with the 2.0L engine related to premature engine bearing wear, and the symptoms I’m experiencing appear to be identical — yet my 1.6L turbo model is not included. I strongly believe this issue may also affect the 1.6T engine variant and poses a serious safety risk. I am requesting that NHTSA investigate whether the 1.6L turbocharged engine used in this model year should also be subject to recall due to the same type of internal engine failure. I am currently pursuing diagnostics and have contacted Hyundai to request assistance, but the cost of repair and potential danger while driving remain urgent concerns. Please take this report into account as part of your investigation.

When attempting to open the passenger side door after unlocking the car, the handle must be pulled numerous times. The door opens from the inside of the car with no issues, but cannot be opened from the outside. It started as three pills would open the door, but now it’s upward of 5-10 hard pulls to open the door from the outside of the vehicle. No warning lamps on the dash and only 37,000 miles. Not diagnosed by the manufacturer. This causes a major safety issue when needing to access the vehicle from the exterior and not being able to quickly or efficiently get into the vehicle.

The transmission slipped when I try to change lines from the right to the left to turn left into a parking lot. I slow down to look if no one was coming, and whennI try to accelerate the transmission slipped the car behind me speed up to pass me thats when I lost power and my vehicle stop and they hit my car. This transmission issues is been happening, and the dealership keep saying is normal now I dont have warranty and I contact hyundai USA motors and they denied to check the vehicle because the shop repaired the damages. This vehicle feels unsafe and they dont want to take responsibility we dont have other car so we have to keep using it. Even the dealer show no interest in taking it as trade in.

We purchased a new Hyundai Tucson 1.6 Turbo in June 2017. In June 2021 the Check engine light came on and the car stopped. There weren't any signs of issues but abruptly stopped. We had the car towed to Shottenkirk Hyundai. We were told the car needed a new motor. Hyundai corporate said they would split the cost of a goodwill motor with us, but we would have to wait until November for it to come in. Our cost was $4500. We agreed. Then we were called and told sorry you need a Catalytic Converter also additional $600. We agreed, as I was pregnant and just wanted my car back. In December, we were told sorry but your wiring harness is bad and that's what made the motor fail. So that will be an additional $4500. At which point we were in the hospital having our newborn. We told them not to do anything else as we weren't going to spend $10K on this vehicle. We are at our wits end with this car and dealing with the dealership and the corporate office and don't know what else to do. There is currently a recall to replace motors in 2017 Hyundai Tucson's but since ours is a 1.6 it isn't within the recall. How can it not be included in the recall when it is having the same issues as the 2017 Tucson 2.0

bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, she heard an abnormal whining sound coming from the engine. The vehicle was taken to the local dealer where it was diagnosed that no issues were found. The contact later received a recall notification of NHTSA Campaign Number: 21V727000 (Engine). The vehicle was taken to the dealer who inspected the engine and indicated that the engine passed the inspection test; however, the engine failed days later. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

Back rear door suddenly stopped opening. Door is unlocked but will not open from the inside or outside. Upon googling the issue, it appears that MANY people have this issue with this car and are being charged astronomical amounts to fix it. Not being able to open the car door from the inside is an obvious safety issue.

The contact owns a 2017 Hyundai Tucson. The contact stated that the front driver’s side door locking mechanism had malfunctioned and the door would not open from the outside. Additionally, the rear driver’s side door could not be opened from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 73,000.

Yesterday my rear passenger door on the driver's side stopped opening from the inside and outside. The door was unlocked and not on child lock. There is no way opening this door at the moment! It is a safety concern in case of an emergency and passengers must exit quickly! There are no warning lamps and I read on forums that it is a known problem yet Hyundai is charging a fee to diagnose the problem. If this is happening to many vehicles please make it a recall!

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.