There are 43 owner-reported fuel system complaints for the 2000 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
GASOLINE SPEWING FROM TOP OF TANK AFTER FILLING. SEEMS TO BE COMING FROM TOP OF TANK - VENT TUBE. I CANNOT FIND A RECALL ON THIS ITEM ON THE NHTSA WEBSITE BUT I FOUND A RECALL CAMPAIGN 00V195000. THE DEALER DENIES THAT THIS RECALL EXISTS. DEALER IS HILL-KELLY IN PENSACOLA, FL. HAPPENS WHEN VEHICLE IS STOPPED AT GASOLINE PUMP/SERVICE STATION.
I PRESENTLY DON'T HAVE A PICTURE OF THE GAS POURING OUT FROM THE GAS TANK AREA. I CAN GET YOU ONE UPON YOUR REQUEST. THEIR IS ALREADY A INVESTIGATION ON MY JEEP IN THE WORKS. THE PROBLEM IS GETTING WORSE. THE FUMES ARE MAKING ME SICK FROM WITHIN. MY GAS TANK IS LEAKING FROM SOMEWHERE. I'VE WAS PULLED OVER FROM A STRANGER ON THE ROAD AFTER FILLING THE TANK UP TWICE IN ONE WEEK LAST WEEK. THE MAN SAID MY GAS IS LEAKING OUT. I ASK HOW HE KNEW AND HIS RESPONSE WAS MY FUMES WERE COMING INTO HIS CAR AND MY TANK UNDER THE JEEP WAS WET. I GOT OUT AND WENT TO INVESTIGATE TO SEE FUEL POURING OUT FROM UNDERNEATH THE GAS TANK. I IMMEDIATELY DROVE HOME AND PARKED MY JEEP. I OBSERVE DEAD GRASS IN MY YARD ALSO WHERE ITS PARKED. THIS TYPE OF SMELLING OF FUMES AND WITNESSES OF MY FUEL WASTING ON THE GROUND IS A CONSISTS OCCURRENCE FROM STRANGERS. BOTH TRAVELING ON THE STREETS OF DAYTONA BEACH FLORIDA, PARKED AT MY FRIENDS HOUSE AS WELL AS MY OWN YARD.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,800.
TAKATA AIR BAG AND FUEL TANK EXPLOSION ON IMPACT. AS OF THE DATE OF THIS REPORT, I DID NOT RECEIVED ANY DOCUMENT FROM CHRYSLER CONCERNING THESES 2 SAFETY ISSUE WITH MY JEEP. WE ARE LOCATED IN SOUTH FLORIDA. I'VE CALL SOME CHRYSLER DEALER IN MY AREA, AND THEY SAY THAT THERE ARE NO RECALL FOR MY CAR CONCERNING THESES TWO SAFETY ISSUE. NOTHING HAS HAPPEN SO FAR, BUT I DON'T WANT TO CONTINUE PLAYING THE ODD THAT NOTING WILL HAPPEN TO THE LIFE OF MY WIFE,MY CHILDREN AND MYSELF WHEN DRIVING THE JEEP IN FLORIDA. I WILL APPRECIATE RECEIVING ANY INPUT FROM THE NHTSA IN THAT MATTER, AND ALSO A RECALL NOTICE FROM CHRYSLER TO FIX THE TWO SAFETY ISSUE. THE SOONEST WILL THE BEST. THANK YOU FOR ADDRESSING MY CONCERN. *TR
WE COULD IT TO THE DEALER FOR THE N47 RECALL AND IT WAS THERE FOR 24 HOURS AND THEY SAID IT DOESN'T NEED A HITCH IT DOESN'T NEED ANY PROTECTION FOR THE FUEL TANK. I DON'T UNDERSTAND WHY AND THIS RECALL IS A WASTE OF MY TIME AND THE CAR CAN STILL BLOW UP IN A REAR END CRASH,
VEHICLE HAS GAS TANK KNOWN TO EXPLODE IN REAR END COLLISIONS.
DRIVING ALONG THE ROADWAY AT APPROXIMATELY 45 MPH THE AUTOMOBILE SHUT DOWN (NO GAS-NO IGNITION-NO DASH LIGHTS). I PULLED OF THE ROAD, TRIED TO, BUT WOULD NOT START. AFTER SITTING THERE FOR 45 MINUTES IT STARTED AGAIN. THIS HAS HAPPENED FIVE MORE TIMES SINCE. THE LAST TIME ON I-95 IN A CONSTRUCTION ZONE WITH VERY LIMITED ACCESS TO LEAVE THE HIGHWAY. NO MORE DRIVING ON MAIN ROADS AND HIGHWAYS. CHRYSLER DEALER DIDN'T HAVE ANY KNOWLEDGE OF PROBLEMS LIKE THIS. *TR
2000 JEEP GRAND CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DEADLY REAR ENDED ACCIDENT INVOLVING VEHICLE WHICH RESULTED IN A FUEL SYSTEM FIRE. *SMD *TR
I CAN'T PUT GAS IN THE TANK UNLESS IT IS AT THE VERY SLIGHTEST FLOW OR IT JUST SHUTS OFF AND SOMETIMES SPEWS GAS BACK OUT AT ME. I HAVE BEEN SOAKED WITH GASOLINE MORE THAN ONCE. I CAN'T EVEN PUT IT ON THE LOWEST SETTING ON THE HANDLE. I SAW THE RECALLS AND CALLED THE DEALER WHO SAID THAT THEY KNOW THAT THIS IS A MANUFACTURERS DEFECT BUT THEY WON'T DO ANYTHING BECAUSE MY VIN ISN'T IN THE RECALL. THIS IS OBVIOUSLY A FIRE HAZARD AND I CAN'T BELIEVE WE CAN'T GET THIS FIXED. *TR
TL* THE CONTACT OWNS 2000 JEEP LAREDO. THE CONTACT STATED THAT THE FUEL GAUGE FAILED AND THE FUEL SENSOR WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE FUEL GAUGE WOULD PROVIDE ERRONEOUS READINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,772.
FAULTY GAS TANK. GAS LEAKING FROM TANK. STRONG SMELL. *TR
YOU PEOPLE, AT NHTSA LOOK LIKE A GROUP OF "HORSE'S [XXX]" FOR BACKING DOWN. I HAVE COMPLAINED ABOUT THE GAS TANK ON MY 2000 JEEP GRAND CHEROKEE LIMITED AND NOW YOU HAVE ALLOWED CHRYSLER TO "MAKE A DEAL" BY NOT INCLUDING THE 1999 TO 2004 GROUP...WHAT A "CROCK" THAT IS! YOU HAVE THE FACTS...51 DEATHS DIRECTLY ONLY ATTRIBUTED TO PLACEMENT OF THE GAS TANK....STOP SHIRKING YOUR RESPONSIBILITIES AND GET THEM TO RECALL THAT GROUP AS WELL. ENOUGH OF YOUR BEING "BACKED UP AGAINST THE WALL" BY THE AUTO MAKERS....GET OFF YOUR DUFF AND SHOW THEM WHO IS THE BOSS OF OUR SAFETY....ONLY YOU....NOW MAKE IT WORK! A VERY IRATE CUSTOMER.... (AND THIS SHOULD APPEAR EVERYWHERE AND CHRYSLER NEEDS HEAVY DUTY PRESSURE TO RECALL THE '99 TO '04 GROUP...SAME PROBLEM, SAME SITUATION AND WILL HAPPEN AGAIN AND AGAIN....GET IT RIGHT THIS TIME!) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE FUEL TANK WAS EXPOSED UNDER THE VEHICLE. THE DEALER AND THE MANUFACTURER HAD BOTH BEEN CONTACTED. THE CONTACT REFERENCED NHTSA ACTION ITEM: EA12005 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 198,000. *TR
THE GAS TANK IS A BOMB. THIS NEEDS TO BE FIXED NOW. 2.7 MILLION JEEPS ON THE ROAD, AND I AM ONE OF THEM. I AM 76 YEARS OLD AND AFRAID TO DRIVE FOR FEAR OF BEING HIT AND BLOWING UP. I LOVE MY FAMILY AND MY LIFE. PLEASE DO SOMETHING ABOUT THIS PROBLEM. ..UPDATED 07-05-13 *BF
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK ON THE PASSENGER SIDE OF HER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE FAILURE AND STATED THAT THE CONTACT SHOULD NOT DRIVE THE VEHICLE BECAUSE IT WAS A FIRE HAZARD. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT, RE HIS 2000 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HE SAW A REPORT ON THE NEWS ABOUT GAS TANKS EXPLODING IN REAR END COLLISIONS AND WAS CONCERNED FOR HIS SAFETY. *JB
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS HANGING LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE SKID PLATE THAT HELD THE TANK IN PLACE WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
I HAVE BEEN GETTING THE RUN AROUND FORM CUSTOMER SERVICE AT CHRYSLER. I HAVE A JEEP GRAND CHEROKEE,AND WAS PLANNING ON BUYING ANOTHER. BUT>>> COMMENTS: --------- MY 2000 JEEP GRAND CHEROKEE WITH A 4L ENGINE STALLS WHEN TURNING LEFT IF THE FUEL LEVEL IN THE TANK IS BELOW 1/4. THE VIN NUMBER IS; [XXX] THIS IS VERY DANGEROUS, AND COULD CAUSE A SERIOUS ACCIDENT IF I AM NOT ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. LAST WEEK I HAD THE LOCAL DEALER CHECK THE VEHICLE. THEY SAID IF IT WERE THE SENSING UNIT IN THE GAS TANK, IT WOULD BE COVERED UNDER A RECALL. THEY SAID IT WAS THE FUEL PUMP ITSELF, NOT THE SENSOR, AND THEREFORE, I WOULD HAVE TO PAY AROUND $1000.00 TO HAVE THE FUEL PUMP REPLACED. THERE IS NOTHING WRONG WITH THE PUMP, THERE IS SOMETHING WRONG WITH THE PICKUP DEVICE WHENTHE TANK LEVEL DROPS BELOW 1/4, AND THIS HAPPENS OVER A PERIOD OF TIME. I HAVE CHECKED SEVERAL WEB SITES AND FOUND QUITE A NUMBER OF PEOPLE COMPLAINING ABOUT THE SAME SITUATION. I CALLED CHRYSLER TODAY AT 1-800-992-1997 AND WAS TOLD I WOULD HAVE TO SPEAK WITH CUSTOMER SERVICE AT 1-800-853-1403. WHEN I CALLED THIS NUMBER I SPOKE TO A REPRESENTATIVE AND I EXPLAINED WHAT THE PROBLEM WAS AND I WAS TOLD THE VEHICLE WAS TOO OLD FOR THEM TO DO ANYTHING ABOUT IT. I ASKED TO SPEAK TO HIS SUPERIOR, AND WAS DENIED A NAME. WHEN I ASKED FOR A NAME, SHE ASKED "IS ANYTHING ELSE I CAN HELP YOU WITH AND TOLD ME THANKS FOR CALLING. THIS IS NOT AN ANOMALY WITH MY 2000 JEEP GRAND CHEROKEE, ACCORDING TO THE SITES I VISITED, THIS OCCURS FROM 95 AND ON INTO THE 2000 (S) JEEP. THE JEEP DIED ON MY ON A BUSY HIGHWAY AT 1/4 TANK AND I COULD NOT GET OUT OF THE WAS OF TRAFFIC IN SPEEDS OF 70+MPH. I THOUGHT I WAS GOING TO DIE GETTING MY VEHICLE TO THE SHOULDER OF THE ROAD. THIS DEFECT CAN CAUSE DEATH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT NOTICED A FUEL LEAK WHEN FUELING THE GAS TANK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. HE CONTACTED THE DEALER AND A TECHNICIAN STATED THAT BECAUSE HIS VIN NUMBER WAS EXCLUDED FROM RECALL# 06E011000 (FUELSYSTEM, GASOLINE: DELIVERY: FUEL PUMP), HE WAS INELIGIBLE FOR A FREE REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED.THE CURRENT AND THE FAILURE MILEAGES WERE 148,049.
Showing 1–20 of 43 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026