2000 Jeep Grand Cherokee Suspension Problems

I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.

MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.

2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 - ELECTRIC RADIATOR FAN. CONSUMER STATES THE FAN WAS REPLACED IN JANUARY 2008 FOR THE SECOND TIME BECAUSE IT WOULD NOT SHUT OFF AND FEELS THAT IT SHOULD HAVE BEEN REPLACED AT NO COST SINCE IT WAS RECALLED PREVIOUSLY . *NJ THE CONSUMER ALSO STATED THE TRANSMISSION WOULDN'T SHIFT INTO FIRST GEAR. THE DEALER FOUND A BAD TRANSMISSION VALVE BODY, 02 SENSOR AND SYNC SIGNAL OUT OF SPECIFICATIONS. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. UPDATED 09/08/10*JB

REPLACEMENT OF BRAKE ROTORS/PADS & SHOCK PROBLEMS. *JB

DT: THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO TWO WHEEL DRIVE THAT EXPERIENCED VIBRATION. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR SHOP BECAUSE THE CONTACT SUSPECTED IT WAS AN ISSUE WITH THE TRANSMISSION. WHEN THE VEHICLE WAS PLACED ON RACKS THE MECHANIC NOTED IT WAS THE CARRIER BEARINGS IN THE REAR END. ALSO, THE MECHANIC NOTED THIS WAS A COMMON ISSUE THAT HE WAS QUITE FAMILIAR WITH. IT WAS DANGEROUS BECAUSE THERE WAS A RISK FOR THE WHEEL LOCKING WHILE DRIVING. THE MECHANIC WOULD NOT PERFORM THE REPAIRS BECAUSE THE WOULD SOON DUE TO THE PART BEING DEFECTIVE. THE CONTACTED CONTACTED A CHRYSLER DEALER AND THE MANUFACTURER, AND THEY WOULD NOT OFFER ANY ASSISTANCE BECAUSE VEHICLE WAS OUT OF WARRANTY. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. THEY SUGGESTED A FRICTION MODIFIER TO REMEDY THIS PROBLEM. *AK

THE VEHICLE'S BRAKES AND ROTORS HAVE HAD TO BE REPAIRED OFTEN. *NM THE CONSUMER WAS TOLD THAT THE ROTORS WERE TOO SMALL FOR THE VEHICLE. THE CONSUMER HEARD A POP NOISE WHEN TAKING OFF OR STOPPING INTERMITTENTLY. THE VEHICLE SHIMMIED AT 60 MPH AND WHEN THE VEHICLE SLOWED DOWN. OIL LEAKED FROM THE FRONT DIFFERENTIAL. THE VEHICLE DOOR LOCK MADE A BAD GRINDING NOISE WHEN THE CONSUMER USED THEY KEY TO ACCESS THE VEHICLE. *TC *JB

WHILE DRIVING AT HIGH SPEEDS STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

AT SPEEDS BETWEEN 50MPH AND 60MPH, FRONT END OF VEHICLE AND STEELING WHEEL SHAKES VIOLENTLY. HAVE CHANGED TIRES, BRAKES, HAD TIRES BALANCED, AND FRONT END ALIGNED. THE CAUSE IS THOUGHT TO SUSPENSION OR BEARING ACCORDING TO ALL MECHANICS THAT LOOK AND DRIVE IT. NO ONE KNOWS FOR SURE, ONLY THAT THE MECHANICS SAY THAT THIS YEAR CHEROKEE, IS KNOWN FOR THIS, AND THEY HAVE ALL SAID THERE IS NO KNOWN INVESTIGATION ABOUT THIS DANGER IN PROGRESS. FROM WHAT I HAVE READ AT THIS SITE ALONE, I AM CURIOUS AS TO WHY THERE IS NO INVESTIGATION REGARDING THIS PROBLEM WITH THE FRONT END...

JEEP DRIFTS FROM SIDE-TO-SIDE WITH NO EFFORT BY DRIVER, TOLD THE BALL JOINTS ARE DEFECTIVE, BUT WONT REPLACE.*AK

OUR 2000 JEEP GRAND CHEROKEE HAS BEEN HAVING REAR END PROBLEMS FOR THE PAST 1 1/2 YEARS. IT STARTED AROUND 45,000 MILES AND WE HAD A CERTIFIED MECHANIC "PATCH IT UP IN NOVEMBER OF 2003. HE SAID IT WAS A REGULAR PROBLEM WITH THESE VEHICLES AND WE WOULD NEVER HAVE THE NOISE GO AWAY. THE NOISE HAS GOTTEN WORSE AND THE DEALERSHIP TOLD US NOT TO DRIVE THE JEEP ANYMORE BEFORE MAJOR REPAIRS ARE DONE ON THE RING AND PINION GEARS AND PIONION BEARINS, A COST OF $1200. WHY ARE THESE VEHICLES NEEDING THIS MAJOR WORK DONE AT ALL, MUCH LESS AT 45,000 MILES ANE NOW 80,000? THIS SHOULD BE A RECALL AND FIXED BY THE MANUFACTURER - OBVIOUSLY THIS IS NOT NORMAL WEAR AND TEAR - SUBSTANDARD PARTS OR WORKMANSHIP HAVE TO BE INVOLVED.*AK

I PURCHASED MY 2000 JEEP GRAND CHEROKEE IN 1999. I HAVE BEEN IN AND OUT OF THE DEALER SERVICE FOR REPEAT MAJOR PROBLEMS. MY TIRE SQUEAKED LOUDLY WHILE DRIVING AND AFTER A YEAR OF NOT FINDING THE PROBLEM, AND FIXING WHAT THEY THOUGHT WAS THE PROBLEM THE LEFT FRONT WHEEL BEARING WAS REPLACED AND SOLVED THAT PROBLEM. DURING THE PROBLEM WITH THE SQUEAK THEY INFORMED ME THAT THE TRANSFER CASE HAD A PROBLEM AND THE SOLUTION WAS TO DRAIN AND REFILL THE 4WD TRANSFER CASE FLUID, I HAD THEM COMPLETE THE SERVICE. ALSO DURING MY CARGO DOOR WOULD NOT OPEN NEITHER WOULD THE WINDOW, THEY REPLACED THE LATCH LIFT. THE NEXT PROBLEM WAS THAT I WAS NOTICING SMOKE COMING FROM UNDERNEATH MY HOOD. I BROUGHT THAT TO THEIR ATTENTION AND THEY NOTICE A FLUID LEAK AND HAD TO REPLACE MY CYLINDER HEAD GASKET. THE SMOKE WAS STILL THERE AFTER THAT EFFORT AND NOW MY TRANSMISSION HAS WENT OUT. I NEED AN OVERHAUL TRANSMISSION THAT WILL COST $1800.00 BECAUSE NOW IT'S OUT OF WARRANTY. WHEN I CALLED THE DEALERSHIP THEY MADE IT SEEM AS IF I DID NOT TAKE CARE OF MY VEHICLE. WHEN MY JEEP NEEDS SERVICING I ALWAYS WENT TO THE DEALERSHIP (5 STAR) SO THEY CAN HELP ME TAKE CARE OF MY INVESTMENT. ANY NEEDED REPAIR THAT WAS REQUESTED I HAD DONE. MY JEEP ONLY HAS 57,000 MILES ON IT. THE CRYSLER COMPANY HAS MOST DEFINITELY LOST A CUSTOMER.*AK

WHEN MAKING LEFT TURNS STEERING WHEEL BECOME VERY STIFF. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY THE MECHANIC THAT WRONG FRONT CONTROL ARM WAS INSTALLED, AND WOULD NEED TO BE REPLACED WITH THE CORRECT CONTROL ARM. *AK

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING. VIBRATION IS COMING FROM UNDERNEATH THE VEHICLE. DEALER IS AWARE OF THE PROBLEM. *AK

VEHICLE HAD BEEN PARKED FOR ABOUT 3 MINUTES AND SMOKE STARTED COMING FROM HOOD. THIS WAS DUE TO THE WIRING UNDER THE HOOD CATCHING ON FIRE. DEALER STATED WIRING NEEDED TO BE REPLACED.*AK THE FIRE HAD CAUSED MAJOR DAMAGE TO THE VEHICLE AND THE CONSUMERS INSURANCE PAID FOR THE REPAIRS. AFTER A WEEK THE VEHICLE HAD A LOOSE BEARING AND WAS REPLACED. *YH

WHEN APPLYING BRAKES AT HIGHWAY SPEEDS, VEHICLE STARTS VIBRATING AND PULSATING. TOOK VEHICLE TO DEALER AND HAD ROTORS REDONE, PROBLEM STILL EXISTS.*AK

STEERING COLUMN VIBRATES SEVERLY WHEN ATTEMPTING TO APPLY BRAKES AND TRAVELING AT SPEEDS ABOVE 65 MPH, DEALERSHIP HAS EXAMINED VEHICLE, AND HAS FAILED TO REMEDY PROBLEM BY REPLACING BRAKE PADS AND ROTORS. *AK DEALER RECOMMENDED REPLACING ROTORS, WHICH WERE WARPED, AND ALSO THE BRAKE PADS, CONSUMER REFUSED, ALSO LEFT FRONT AND REAR SHOCK ABSORBERS WERE LEAKING, WHICH WERE REPLACED.*YD

JEEP IS PULLING TO THE RIGHT.. WAS TOLD "ITS THE CROWN IN THE ROAD" BY FIRST DEALER. HAD IT TAKEN TO ANOTHER DEALER.. WAS TOLD THE ALIGNMENT IS OFF. ..SO IT WAS CORRECTED.. STILL DOES IT. THIS IS AN ONGOING PROBLEM.. THESE VEHICLES ABLILITY TO HOLD A STRAIGHT LINE IS LIKE TRYING TO PULL A RABBIT OUT OF A HAT. MAGIC..JUST AN ILLUSION THAT THE DEALER WANTS YOU TO SWALOW UP.. CROWN IN THE ROAD MY ASS. *AK

CONSUMER STATES WHILE DRIVING AT ANY SPEED, IF VEHICLE HITS THE SLIGTEST BUMP IN THE ROAD , A MASSIVE VIBRATION IS FELT IN THE FRONT END, ENOUGH TO LOSE CONTROL OF VEHICLE,VIBRATION IS WORST AT SPEEDS ABOVE 55MPH.CONTACTED DEALER CANNOT FIX PROBLEM. NLM

WHENEVER VEHICLE GOES OVER A BUMP IT SHIMMIES AND IS VERY HARD TO STEER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

I BOUGHT THE 2000 JEEP GRAND CHEROKEE CAR BRAND NEW, ONE YEAR LATER WE HAD TO HAVE THE ROTORS REPLACED, SIX MONTHS LATER WE HAD TO REPLACE THE BRAKE PADS. SIX MONTHS AFTER THAT, THE AUTOMATIC DOOR LOCK ON THE DIVER'S SIDE STARTED MAKING LOUD SCREECHING NOISES WHENEVER YOU LOCK AND UNLOCK THE DOOR, A DEALER LOOKED AT IT AND ESTIMATED $700 TO HAVE IT REPAIRED. WE'VE BEEN HAVING FRON SUSPENSION PROBLEMS, AND THE TRANSMISSION MAKES A HUMMING SOUND WHEN IT'S IN REVERSE. WHAT'S NEXT?*AK