2014 Jeep Grand Cherokee Brakes Problems

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while reversing the vehicle in her residence, the vehicle hit a tree. The contact stated after she shifted gears to Drive, she lost control of the vehicle, which cause the vehicle to crash into a metal gate and into a brick wall. The contact stated she did depress the brake pedal but it failed to stop the vehicle. The contact stated no warning light was illuminated and the air bags did not deploy. The contact sustained bruises on her left arm and left leg from hitting the steering wheel. The contact did not seek medical attention. A police report was not filed since it was her residence. The vehicle was not drivable. The contact called the insurance company and had the vehicle towed to a towing lot. The insurance company has not assessed the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.

THE JEEP RANDOMLY WON'T START AND BRAKE PEDAL IS FIRM THIS STRANDED ME 6 TIMES AND DEALER CAN'T FIGURE OUT BECAUSE NOTHING DISPLAYS AND THEN IT WORKS I HAVE HEARD SENSORS AND BRAKE BOOSTERS BUT NEITHER ARE ON RECALLS

TL* THE CONTACT'S WIFE OWNS A 2014 JEEP GRAND CHEROKEE. THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR NO CONSEQUENCE. THE VEHICLE EVENTUALLY STOPPED THE CONTACT'S WIFE WAS TRAVELING APPROXIMATELY 25 MPH, WHEN ATTEMPTED TO STOP, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

VEHICLE EQUIPPED WITH FORWARD COLLISION WARNING (FCW) HAS INADVERTENTLY APPLIED THE BRAKES, SLOWING THE VEHICLE DOWN, WITH NO VEHICLE OR OBSTRUCTION AHEAD. THIS HAS OCCURRED MULTIPLE TIMES AND MORE FREQUENTLY SOUNDS THE I-BRAKE ALERT WITH NO VEHICLE OR OBSTRUCTIONS AHEAD. THE RISK POTENTIAL TO LOSE CONTROL OR BE REAR ENDED IS HIGH. THIS HAS OCCURRED WHILE DRIVING AT 30MPH ON A STREET AND 60MPH WHILE ON A HIGHWAY. THE JEEP DEALER HAS BEEN UNABLE TO DETERMINE ANY CAUSES OR FIXES THROUGHOUT THE LAST YEAR. THE SAFE NOTED 12/2/19 IS THE LAST TIME THE BRAKING HAS OCCURRED BUT HAS BEEN OCCURRING SINCE 2018.

TL* THE CONTACT OWNS A 2014 GRAND JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE SHIFTED INTO NEUTRAL. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY BUT WAS UNABLE TO RESTART THE VEHICLE. THE BATTERY TERMINAL WAS DISCONNECTED AND RECONNECTED BEFORE THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE VEHICLE FAILED TO EXCEED 30 MPH WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO GARDEN CITY JEEP CHRYSLER DODGE RAM 283 N FRANKLIN ST, HEMPSTEAD, NY 11550 (516) 336-4712, DUE TO THE TRACTION CONTROL WARNING LIGHT BEING ILLUMINATED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE BRAKES ACTIVATED INDEPENDENTLY WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT REFUSED TO PAY FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

I LEFT MY PLACE OF WORK AND WHEN I WENT TO USE MY BRAKES THEY DIDN'T FULLY WORK. I BARELY GOT STOPPED IN TIME TO AVOID ONCOMING TRAFFIC. THE SPUTTERED AS I PRESSED THE BRAKE DOWN. I GOT IT LOOKED AT AND THEY CHANGED THE BRAKE BOOSTER. ALL WAS WELL AFTER THAT. THE PICTURE ATTACHED IS WAS I BOUGHT TO FIX MY CAR.

MY 2014 JEEP GRAND CHEROKEE OVERLAND IS SLAMMING ON BREAKS AND BLINKS A RED LIGHT SAYING BRAKE WITH NOTHING ON THE ROAD! THIS IS THE SECOND CAMERA/ COLLISION DETECTION SYSTEM IT HAS OCCURRED ON, DEALERSHIP CAN'T FIND ANYTHING WRONG PLEASE HELP BEFORE THIS KILLS MY FAMILY! I FOUND THAT THERE WAS ALREADY A BIG INVESTIGATION ON THIS IN 2016 BUT DIDN'T INVOLVE A RECALL, I AM WORRIED FOR MY SAFETY. JEEP WANTS ME TO DRIVE THE CAR AND TRACK IT WITH A DEVICE THAT RECORDS MY DRIVING PATTERNS. I DON'T SEE HOW THIS IS GOING TO HELP THEM IDENTIFY THE ISSUES WITH THEIR FCW ( FORWARD COLLISION WARNING SYSTEM) HTTPS://APNEWS.COM/D60D7185EC0E4B53A666E32B77B8039A THIS ARTICLE ABOVE DESCRIBES EXACTLY WHAT I AM HAVING OCCUR. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE BRAKE SENSOR INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER SHIELD WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (PALMER DODGE CHRYSLER, 11460 ALPHARETTA HWY, ROSWELL, GA) WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 82,000.

THE BRAKES ON OUR GRAND CHEROKEE STOPPED WORKING WHILE IN A PARKING GARAGE. AFTER GETTING THE CAR TOWED BACK HOME THE DEALERSHIP SAID IT WAS A FAILED BRAKE BOOSTER. THE ISSUE I HAVE WITH THAT IS I HAD TAKEN IT IN FOR THE RECALL EARLIER IN THE YEAR AND IT WAS SUPPOSEDLY TAKEN CARE OF. EITHER THEIR INTERIM FIX DID NOT WORK OR THEY DID NOT DO ANYTHING WHEN I TOOK IT IN THE FIRST TIME. WE WERE FORTUNATE NO ONE WAS HURT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE BOOSTER FAILED. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STIFF WHEN DEPRESSED AND THE VEHICLE NEARLY FAILED TO STOP IN HEAVY TRAFFIC. AFTERWARDS, THE CONTACT HEARD A HISSING NOISE INSIDE THE VEHICLE. WESTBURY JEEP CHRYSLER DODGE RAM (111 BOND STREET, WESTBURY, NEW YORK 11590, (516) 336-4788) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE POWER BRAKE BOOSTER WAS FAULTY. THE VEHICLE WAS REPAIRED BY REMOVAL AND REPLACEMENT OF THE POWER BRAKE BOOSTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. IN ADDITION, THE MANUFACTURER STATED THAT THERE WAS NO WARRANTY COVERAGE ON THE VEHICLE. THE FAILURE MILEAGE WAS 67,481. *DT *BF *TR UPDATED 10/3/18*JB

1 WEEK AFTER THE DEALERSHIP ADDED THE WATER SHIELD TO THE BRAKES AS REQUIRED BY THE RECALL THE BRAKES STOPPED WORKING THE FIRST TIME YOU USED THEM AFTER STARTING THE VEHICLE. WE TOOK IT BACK AND WE'RE TOLD IT HAD NOTHING TO DO WITH THE RECALL AND THE EBT PUMP NEEDED REPLACING FOR $750. WE TOOK IT TO A DIFFERENT MECHANIC AND FOUND THAT THE BRAKE BOOSTERS WERE CORRODED AND THE EBT PUMP WAS FINE. CORRODED BRAKE BOOSTERS IS EXACTLY WHAT THE RECALL WAS INTENDED TO PREVENT AND WE SHOULD NOT HAVE HAD TO PAY FOR THE WORK. *TT *TR

BRAKE BOOSTER IN VEHICLE IS PRONE TO FAIL. FAILURE OF BRAKE BOOSTER COMPONENT LEADS TO TOTAL FAILURE OF THE WHOLE BRAKING SYSTEM. THIS CAN LEAD TO UNEXPECTED ACCIDENTS. MY VEHICLE HAS BEEN EXPERIENCING A SQUEAK COMING FROM THE BRAKE PEDAL WHEN PRESSURE IS APPLIED TO THE BRAKES. BROUGHT IT IN TO THE DEALERSHIP AND THEY TOLD ME THAT THE BRAKE BOOSTER NEEDS REPLACING. THEY TOLD ME THAT FAILURE TO REPLACE PART CAN LEAD TO MAJOR SAFETY ISSUES.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHERMAN DODGE CHRYSLER JEEP RAM, 7601 SKOKIE BLVD, SKOKIE, IL 60077, (866) 650-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM SRT, 283 N FRANKLIN ST, HEMPSTEAD, NY 11550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON AUGUST 4, 2017 AFTER STARTING MY JEEP AND DRIVING AWAY FROM PARKING SPACE I HAD NO BRAKES AT ALL WHEN TRYING TO STOP - FORTUNATELY I WASN'T GOING MORE THAN 25 MPH WHEN I NOTICED THE PROBLEM - I WAS ABLE TO COAST INTO A CURB AND STOP. THERE WAS NO PRIOR WARNING AND NO WARNING LIGHTS AND THE BRAKES SEEMED OK THE NIGHT BEFORE WHEN I PARKED THE CAR. I HAD TO HAVE THE CAR TOWED TO A DEALER WHERE THEY CHARGED ME $718.54 TO INSTALL A NEW POWER BRAKE BOOSTER WHICH THEY SAID WAS NO LONGER UNDER WARRANTY. THE JEEP HAD 42834 MILES AT THE TIME. IF THIS HAD HAPPENED ON I-25 WHICH IS WHERE I WAS HEADING I WOULD NOT HAVE BEEN ABLE TO STOP AT ALL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND THE BRAKE BOOSTER AND BRAKE FLUID NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.

I FILED CASE # 10854550 ON 4/9/16 FOLLOWING AN ACTIVE BRAKING SYSTEM MALFUNCTION WHERE MY VEHICLE BRAKED ON ITS OWN WITH NO VEHICLES OR OTHER OBSTACLES IN MY PATH ON 3/31/16. I FILED CASE #10948159 FOLLOWING AN INCIDENT ON 1/9/17 WHERE THE COLLISION WARNING SYSTEM WENT OFF AND THE ACTIVE BREAKING FEATURE ENGAGED, DESPITE NO RISK OF COLLISION. FURTHER, THE ACTIVE BREAKING FEATURE WAS TURNED OFF IN MY VEHICLE SETTINGS. THE DEALERSHIP SERVICE DEPARTMENT HAS REPORTED TO ME THAT NOTHING IS WRONG WITH MY VEHICLE, FOLLOWING AN INSPECTION. BUT YET AGAIN, ON JANUARY 31, 2017, MY COLLISION WARNING SYSTEM WENT OFF AND THE ACTIVE BREAKING FEATURE ENGAGED, DESPITE NO RISK OF COLLISION. THE FEATURE HAS REMAINED DISABLED PER MY VEHICLE SETTINGS. IN THIS INSTANCE I WAS DRIVING IN STOP AND GO TRAFFIC WITH MY COUSIN AND MY ALMOST 19 MONTH OLD SON IN THE CAR. OUT OF NOWHERE, THE SYSTEMS LISTED ABOVE ENGAGED. I REALLY DO NOT KNOW WHAT TO DO. I FEEL AT RISK, AND WORSE, I FEEL I AM ENDANGERING MY CHILD BY DRIVING IN MY CAR. SHORT OF SELLING IT AND PASSING THIS RISK ON TO SOMEONE ELSE, I AM AT A LOSS IN TERMS OF WHAT CAN BE DONE.

I FILED CASE # 10854550 ON 4/9/16 FOLLOWING AN ACTIVE BRAKING SYSTEM MALFUNCTION WHERE MY VEHICLE BRAKED ON ITS OWN WITH NO VEHICLES OR OTHER OBSTACLES IN MY PATH ON 3/31/16. FOLLOWING THIS INCIDENT, I WENT TO THE JEEP DEALERSHIP AND SPOKE WITH A SERVICE ADVISOR WHO CHECKED FOR ERROR CODES (THERE WERE NONE) AND EXPLAINED THAT THIS MODEL AND YEAR OF JEEP HAD AN ISSUE WITH THE ACTIVE BRAKING FEATURE, STATING THAT KEEPING THE CAMERA CLEAN CAN HELP, AND HE PROCEEDED TO CLEAN MY CAMERA. BUT BECAUSE THIS WAS A KNOWN ISSUE, I DID NOT LEAVE MY VEHICLE FOR FURTHER INSPECTION. AT THE TIME OF THIS INCIDENT, MY NOT YET NINE MONTH OLD SON WAS IN THE CAR WITH ME, SO TO AVOID ANY SAFETY CONCERNS SURROUNDING THIS BRAKING FEATURE, I TURNED THE ACTIVE BRAKING SETTING OFF IN MY CAR TO DISABLE THE FEATURE. THE FEATURE HAS REMAINED OFF SINCE THAT TIME. HOWEVER ON 1/9/17 I WAS STOPPED IN TRAFFIC AT A RED SIGNAL. THE LIGHT CHANGED TO GREEN SO I PROCEEDED TO MOVE FORWARD. THE VEHICLE IN FRONT OF ME HESITATED IN MOVING FORWARD, SO I TOOK MY FOOT OFF THE GAS. BEFORE I HAD THE CHANCE TO USE THE BRAKE, THE COLLISION WARNING SYSTEM WENT OFF AND THE ACTIVE BREAKING FEATURE ENGAGED. I WAS SHOCKED, TO SAY THE LEAST. I IMMEDIATELY PULLED OVER AND CHECKED MY VEHICLE SETTINGS. THE FEATURE WAS SUPPOSEDLY STILL TURNED OFF. AT THIS POINT I WAS EXTREMELY WORRIED FOR THE SAFETY OF MY NOW 1.5 YEAR OLD SON WHO WAS ONCE AGAIN WITH ME, SO I TOOK MY VEHICLE TO THE JEEP DEALERSHIP FOR INSPECTION. THE DEALERSHIP WAS UNABLE TO RECREATE THE ISSUE, AND THEREFORE NOTHING COULD BE DONE TO ADDRESS IT. I HAD PREVIOUSLY COME TO TERMS WITH THE FACT THAT I WOULD NOT BE ABLE TO USE ONE OF THE VERY USEFUL SAFETY FEATURES OF MY VEHICLE DUE TO ITS KNOWN MALFUNCTION, HOWEVER NOW I AM AT A LOSS AS I AM CLEARLY UNABLE TO DISABLE THE FEATURE AND HAVE ANY CONFIDENCE IN KNOWING THAT IT WILL NOT ENGAGE ANYWAY.

I WAS TRAVELING 35MPH ON THE ON RAMP TO A MAJOR HIGHWAY WHEN THE AUTOMATIC BRAKING SYSTEM TURNED ITSELF ON. THERE WAS NO OBSTRUCTION IN FRONT OF ME AND THE SYSTEM WAS TURNED OFF. THE CAR STARTED BEEPING AND THE CAR SKIDDED TO A COMPLETE STOP IN THE MIDDLE OF THE ON RAMP ON IT'S OWN, THERE WAS NO WAY I COULD CONTROL THE VEHICLE. THE INCIDENT ALMOST RESULTED IN A COLLISION. THIS IS THE SECOND TIME THIS HAS HAPPENED.

TWICE NOW SINCE I PURCHASED THIS VEHICLE (IN APRIL OF THIS YEAR) I HAVE EXPERIENCED INCIDENTS OF WHAT APPEAR TO BE RANDOM PROXIMITY COLLISION ALERTS (INDICATED BY BRAKE!! ON THE CONSOLE) FOLLOWED BY A SUDDEN AUTOMATIC BRAKING, FOR WHICH I DISCERNED NO PENDING THREATS IN THE LINE OF TRAVEL. THIS ACTION RESULTED IN AN UNEXPECTED AND VERY UNNERVING SUDDEN DROP IN VEHICLE SPEED IN TRAFFIC; IN THE LATTER CASE I WAS ALMOST REAR-ENDED AS A RESULT OF THE EXTREMELY HARSH BRAKING ACTION