2014 Jeep Grand Cherokee Visibility & Wipers Problems

Windshield wipes are malfunctioning. They come on and function by themselves without the windshield wipers being activated. Purchased the car on 5/26/2025 and issue started on 6/1/25. Took the car to the dealership on 6/2/25 to check the problem out. They couldn’t mimic the problem. Car has been back and forth to the dealership 3x since 6/2/25 trying to figure out what the issue is.

The dashboard of the vehicle has delaminated, with the leather covering bubbling and warping. The uneven surface causes significant glare at certain sun angles to be reflected into the eyes of the driver. The dealership has inspected the vehicle and noted that Jeep had briefly extended the warrenty on the component due to known issues, but refuses to honor a repair or replacement outside of that warrenty period. The vehicle was purchased in this condition so it is unclear when the damage occurred.

I WAS DRIVING APPROXIMATELY 40MPH ON A US HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE A SHOTGUN. MY SUNROOF HAD EXPLODED FROM THE INSIDE OUT. NOTHING AT ALL HIT THE GLASS.

MY CARS WINDSHIELD WIPERS SUDDENLY TURNED ON AND WOULD NOT TURN OFF. EVEN AFTER TURNING THE CAR OFF AND TURNING IT BACK ON THEY WOULD STILL NOT TURN OFF. I TOOK IT INTO THE DEALERSHIP I BOUGHT IT FROM AND THEY TOLD ME THAT THE SWITCH AND MOTOR WOULD NEED TO BE REPLACED. I KNOW THIS HAS BEEN AN ISSUE WITH SEVERAL OTHER OWNERS OF THIS VEHICLE AS I HAVE RESEARCHED IT EXTENSIVELY. THERE HAVE BEEN SEVERAL ELECTRICAL PROBLEMS WITH THE CAR AND I BELIEVE THIS IS ANOTHER ISSUE.

OUR JEEP GRAND CHEROKEE WAS SITTING IN OUR CLOSED GARAGE FOR SEVERAL HOURS. WHEN WE WENT INTO OUR GARAGE WE NOTICED THE REAR WINDOW HAD EXPLODED OUT AND THERE WAS GLASS EVERYWHERE. THE WINDOW IS SHATTERED EVERYWHERE EVEN ON THE EDGES. IT SPONTANEOUSLY EXPLODED ON ITS OWN. NO ONE WAS DRIVING OR IN IT AT THE TIME.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THERE WAS A LOUD EXPLOSION AS THE SUN ROOF EXPLODED WITHOUT WARNING. GLASS FELL ONTO THE CONTACT'S HEAD, BUT THERE WERE NO INJURIES. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO SECURE THE SUN ROOF BEFORE CONTINUING TO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,214.

I HAVE A PROBLEM WITH THE LEFT FRONT MIRROR IT GIVES ME A PROBLEM SEEING TRAFFIC COMING FROM THE LEFT WHEN I STOP THE MIRROR IS RIGHT IN MY LINE OF SIGHT I MUST LEAN FORWARD TO GET A BETTER VIEW THE MIRROR IS TOO HIGH.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ENTERING THE VEHICLE THROUGH THE DRIVER'S DOOR, THE REAR HATCH WINDOW EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,406.

THE DRIVER'S SIDE MIRROR AND WINDSHIELD COLUMN CREATE AN 18 INCH BLIND SPOT. AND, THE MIRROR IS SO TALL IT IS ALMOST IMPOSSIBLE FOR A 5'6" DRIVER TO SEE OVER IT. THERE IS NO SEAT HEIGHT ADJUSTMENT. THE BLIND SPOT MAKES IT VERY UNSAFE TO MAKE LEFT TURNS. I HAVE HAD A FEW CLOSE CALLS AND LAST WEEK IT CAUSED A MINOR FENDER BENDER. I WAS TURNING LEFT ON A RESIDENTIAL STREET IN PAGOSA SPRINGS, CO. BECAUSE OF THE BLIND SPOT, I DID NOT SEE THE CAR COMING UP TO A STOP SIGN. THE JEEP GRAND CHEROKEE MIRROR DESIGN IS DANGEROUS.

THE REAR BACKUP CAMERA HAS BECOME DEFECTIVE AS CONDENSATION HAS GOTTEN INTO IT. REPLACEMENT IS NEEDED BUT THIS IS CLEARLY SOMETHING THAT SHOULD BE COVERED UNDER A RECALL. THE CAMERA IS VERY BLURRY AND YOU CANNOT SEE THINGS IN FOCUS AS YOU ARE BABBLING UP THE VEHICLE. THIS PRESENTS A DEFINITIVE SAFETY HAZARD.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ONLY FUNCTIONED ON THE HIGHEST SETTING. IN ADDITION, WHEN THE WIPERS WERE NOT ACTIVATED, THEY WOULD STOP IMMEDIATELY IN THE POSITION THEY WERE IN AT THE TIME OF USE. PROVIDENCE AUTO (804 LANCASTER PIKE QUARRYVILLE, PA) CONFIRMED THE FAILURE AND STATED THAT THE MULTI-SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO INQUIRE ABOUT WHY THE VEHICLE WAS NOT INCLUDED. THAT MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

THE SUNROOF TEMPERED GLASS SPONTANEOUSLY EXPLODED SHATTERING GLASS DOWN ON THE DRIVER WHILE DRIVING ON A THE FREEWAY AT 65 MPH. THERE WERE NO BRIDGES AND IT WAS LIGHT TRAFFIC. DRIVER WAS IN SHOCK AND ALMOST CRASHED. CAR INTERIOR IS FILLED WITH GLASS. THERE ARE NO MARKS ON CAR TO INDICATE A FOREIGN OBJECT CAUSED THE GLASS TO SHATTER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW EXPLODED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,300. THE VIN WAS UNAVAILABLE.

THE LEATHER ON MY DASHBOARD IS COMING LOOSE AND I'M CONCERNED THAT IT WILL BLOCK MY WINDSHIELD DEFROSTERS AND CREATE A SAFETY ISSUE WITH VISIBILITY.

ON 1/11/2016 AFTER A GOT INTO MY GRAND CHEROKEE IN GRAND RAPIDS WINTER WITH TEMP 12 F. I NOTICED WHAT LIKE STREAKS ON THE FRONT WINDSHIELD, INITIALLY I THOUGHT IT'S STREAKS OF ICE THAT DID NOT GO AWAY EVEN WHEN FLUSHED BY WIPERS, AND WHILE I WAS DRIVING I WAS HEARING CRACKING SOUND AND MORE OF THESE LINE APPEARING ON THE WINDSHIELD IN DIFFERENT LOCATIONS. NEXT DAY I HAVE TAKEN THESE TO THE AGENT BUT THE SERVICE MAN STATED THAT THESE ARE ONLY SCRATCHES AND CAN NOT BE CRACKING AND TRIED TO DOUBT MY STORY. THE JEEP WAS LESS THAN 16 MONTHS SINCE WE LEASED IT FROM THE DEALER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I SEE DOUBLE LIGHT SOURCES OUT MY FRONT WINDSHIELD. THIS OCCURS BOTH IN THE DAYTIME AND INTENSIFIES AT NIGHT. THIS EFFECT IS CALLED GHOSTING AND ORIGINALLY I THOUGHT MY EYESIGHT WAS GOING BAD SO I WENT TO AN EYE SPECIALIST WHERE THEY SAID MY VISION IS NEAR PERFECT. THIS DOUBLE LIGHT EFFECT GOES AWAY IN OTHER VEHICLES SUCH AS THE WRANGLER, MOST LIKELY HAS SOMETHING TO DO WITH THE WINDSHIELD THICKNESS AND ANGLE. THIS DOUBLE LIGHT IS EXTREMELY DISTRACTING AT NIGHT AND DANGEROUS, ALSO THIS CREATES HEADACHES AND DRIVER FATIGUE DUE TO TRYING TO ALWAYS FOCUS ON OBJECTS. JEEP CUSTOMER CARE SAID THAT MY WINDSHIELD IS OUT OF ITS 1 YEAR WARRANTY PERIOD, HOWEVER I'VE HAD THIS ISSUE FOR AWHILE NOW, EVEN MOST LIKELY WITHIN THE 1 YEAR PERIOD. TO TEST IF A WINDSHIELD REPLACEMENT WOULD FIX THE GHOSTING ISSUE, I SAT IN A BRAND NEW 2016 GRAND CHEROKEE ON A DEALER LOT AND IT HAS THE EXACT SAME GHOSTING ISSUE. THE GHOSTING PROBLEM IS A SAFETY CONCERN AND SHOULD BE INVESTIGATED, OR AT LEAST DRIVEN TO HAVE SOME MITIGATION TO PROTECT THE SAFETY OF DRIVERS/PASSENGERS. TECHNOLOGIES EXIST THAT CAN ELIMINATE THE GHOSTING EFFECTS AND ALSO CHANGING THE GLASS THICKNESS/MATERIAL CAN ELIMINATE THIS ISSUE. JEEP CUSTOMER CARE HAS NOT EXPRESSED INTEREST IN HAVING CHRYSLER ASSESS THE PROBLEM OR EVEN LOOK INTO IT. CHRYSLER CUSTOMER CARE SAID ENGINEERS DO NOT MAKE SERVICE VISITS TO DEALERSHIPS TO INVESTIGATE ISSUES. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.