2014 Jeep Grand Cherokee Engine Problems

The contact owns a 2014 Jeep Grand Cherokee. The vehicle was repaired under NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL) but the failure occurred. The contact stated that two days after the vehicle was repaired, while driving at an undisclosed speed, the check engine warning light illuminated. The contact arrived at the grocery store and after the contact walked back to the vehicle, the contact became aware of an unknown part hanging down from underneath the vehicle. Upon inspection, the contact became aware that the reluctor ring had detached from the vehicle. The vehicle was taken to the dealer where it was confirmed that the reluctor ring had detached. The contact was informed that the part was not available and needed to be ordered. The contact was advised to not drive the vehicle for long periods to avoid the engine overheating. The vehicle was not repaired; however, the dealer wrapped a rag around the connector in case of any leaks. The contact stated that failure persisted. The vehicle remained at the residence and had not been driven since. The contact inspected the vehicle and noticed that the rag the dealer placed in the vehicle was soaked. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,900.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

2014 Jeep Grand Cherokee VIN [XXX] . 120,246 miles : Rocker #2 failure (P302/tick) requested full left head replacement and valvetrain ( rockers, lifters, cam inspection) denied under D-14-12 despite TSB 09-002-14 coverage for 2011-13 models. Persistent defect. Request forced goodwill. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jeep recalled the oil cooler as it can crack and cause leaking into the coolant yet the problem still persists. This can be inspected on my vehicle at any time. Jeep is claiming that since it was “repaired” (recalled) this is a customer problem. I have been quoted over 10k to fix a problem that was never correct from the recall Jeep performed. Jeep has failed in this recall remedy and are pushing customers to fix repairs as a result of their failed actions. Failed oil coolers can cause the vehicle to catch fire which could burn down someone’s home if the car catches fire while parked in a garage or structure. The nearby Jeep dealer called and confirmed that the issues I am currently having is a result of the cracked and recalled replacement oil cooler. There are countless number of people online how have also had the same issue and been told by Jeep and dealerships that this is now a customer responsibility because they provided a “warranty” in addition to the recall. The warranty is a result of a class action law suit against Jeep for emissions issues. I did not and do not have any warning light on my vehicle. I just had evidence of coolant leaking with a coolant smell when in front of the vehicle.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 20V699000 (ENGINE AND ENGINE COOLING), and the vehicle was repaired; however, the failure occurred. The contact stated that coolant had leaked onto the driveway. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the radiator was fractured. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was determined that the EGR cooler failed (Exhaust Gas Recirculation) and there was coolant intrusion into the oil. The contact was informed that the EGR cooler needed to be replaced, along with the coolant bottle, the upper and lower radiator hoses, and possibly the high-pressure fuel pump. The vehicle remained at the dealer unrepaired due to the cost. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The contact was informed that the recall repair was completed with an upgraded part. The failure mileage was approximately 173,000.

Engine light came on: took in for service. The dealer recommends replacing a damaged Intake Manifold for $2,247. 33. It appears there are recalls on these for same year as my vehicle involving both Jeep and Ram Trucks. However My vin does not fall into the recall? I find this odd and I understand there has to be a cut off, but i believe my vehicle was made around the same time and I don’t think Chrysler was aware of the problem until later… I also have Engine Oil cooler leaking which I am unsure if it is related, but now I have extensive repairs for Coolant flushing/ radiator hoses and coolant hoses, metal fuel lines, and thermostat… I am just disappointed that a recall is valid on the same model and year as mine, I was unaware and now I have a $8,570.40 quote to get this fixed. I am wondering if the EGR cooler failure has led to this massive problem as I am aware the engine oil cooler and EGR cooler are releated along with manifold function/ efficiency. Now I have Oil and coolant mixing in my system… If my eco diesel jeep were included in the original recall, I may not be dealing with this unexpected visit. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving 45 MPH, the message "Service Electronic Throttle Control" was displayed, and the check engine warning light and the electrical system warning lights were illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was part of a recall. The vehicle was not repaired. The vehicle was taken to the dealer. The vehicle was not diagnosed. The contact stated that the powertrain control module software was updated. The contact stated that the failure persisted. Upon further investigation, the contact found document part 573 on the NHTSA website related to additional recall repairs. The contact stated that the dealer refused to repair the vehicle. The contact related the failure to NHTSA Campaign Number: 23V411000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was made aware of the failure and assigned a case manager. The failure mileage was 187,799.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after the vehicle was parked and turned off, the contact attempted to restart the vehicle, but the vehicle failed to restart. No warning light was illuminated. The vehicle was towed to the residence and then later to the dealer, who determined that the engine oil was low, and the engine had overheated. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,076.

The 3.6L engine has a misfire and that problem was addressed by replacing the following new plugs, coilpacks, injector, plenum gaskets and it ended up being the rocker arms or cam shaft This has to be address as it is a wide problem with EVERY one of these engines.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,451.

A message comes through the dash screen saying Def service 50 miles left vehicle not restart again , I take it to dough smith jeep dealer in Spanish fork for diagnostic they told me to replace a lot of things like def pump, def injector and NoX sensor (bank 1) we do and we didn’t solve the problem after spending thousands of dollars and im not able to get my Emissions ready because of that , automatic brake system failure it says to clean the sensor I cleaned really good but keep showing brake failure message

I already complained before about the engine overheating in the car not being able to start so it took the car over to authorized dealership to where I could have my oil change done and the dealer noticed that there is engine oil that has mixed in to my coolant reservoir and that now I might have a blown head gasket after contacting several different dealerships about the recall they informed me that everything happened fixed on my vehicle which I have not been aware of since I've had the vehicle everything that's been repaired has been out of my own pocket and expenses the recall is for a EGR cooler which is the same recall that I've complained about numerous times I'm not able to drive the vehicle and I'm looking at repairs of anywhere to four to $10,000 now to replace my whole engine

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, oil was leaking from the vehicle. There was no warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle at the residence and determined that the oil housing unit had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was then taken to an independent mechanic, where it was diagnosed that the oil housing unit had failed again and needed to be replaced. The vehicle was repaired. While driving at an undisclosed speed, there was a loud ticking sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to several independent mechanics to be diagnosed, and it was determined that the rocker arm, piston, and camshaft had failed, and the engine needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to the NHTSA Hotline for assistance. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

While traveling at freeway speeds the engine suddenly died. The vehicle was taken to an independent shop where they confirmed the cause was a connecting rod failure. They commented this is a common failure in the 2014-2016 Jeep grand Cherokee eco diesels along with the same model year dodge ram 1500s. There was no warning signs of this issue and the independent shop stated they have not been able to find a root cause as similar to our case the engine had plenty of oil in it to prevent this issue. During this event I also reviewed the engine temp and oil temps all were well within the normal operating temps. This put others and my own life at risk as we lost complete power. Fortunately I was on a straight stretch and in the far lane so I was able to safely coast to a stop. This could lead to a very different outcome. The component has not been inspected by police or insurance agents as it’s been claimed this is not a covered component under previous FCA extended warranties for a faulty emission system.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the contact became aware that the vehicle was leaking oil. The contact stated that while the vehicle was stationary, the vehicle started to leak coolant. The coolant level warning light was illuminated with an audible chime. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer and the dealer were not made aware of the failure. The failure mileage was approximately 168,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the low-voltage battery warning light illuminated and white smoke exited from under the hood compartment. The contact stated that the failure occurred directly as he arrived at his residence. The contact parked the vehicle and opened the hood. The contact noticed a crackling sound. The contact used the water hose and sprayed the engine down. The vehicle was towed to the dealer where it was diagnosed with a failed coolant pump and an unknown belt. The contact was informed that the coolant pump and the unknown belt needed to be replaced. The vehicle was repaired. The failure reoccurred. The check engine warning light illuminated, and white smoke exited from under the hood compartment. The contact parked the vehicle and opened the hood. The contact noticed that the alternator was fire-red. The vehicle was towed to the dealer, however, the vehicle had not been diagnosed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 74,000.

The car keeps overheating. I received warning lights for the sensors to check the no flow indicator. In August I took to a mechanic and paid 1200 to have a hose repair for the cooling system. Lights went out for 4 days and problems again causing the car to completely shut off on my way home and I live in Volcano ca mountains no phone service and was stuck until morning. The car just says no flow wipe sensors. No car does not start without overheating quickly

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the fan was running excessively. The contact stated that the engine and coolant warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failure was caused by the thermostat. The thermostat was replaced, but the failure recurred. The vehicle was taken back to the independent mechanic, who determined that cause of the failure was caused by the thermostat again. The thermostat was replaced again. The contact stated that several days later the engine and coolant warning lights became illuminated. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic who determined that the failure was due to the starter and the engine. The mechanic informed the contact that the engine and starter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the contact noticed coolant leaking from the radiator, with the engine coolant warning illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

oil leakage