Kia · Sedona · 2020
1
Recall
19
Complaints
5/5
Safety Rating
The 2020 Kia Sedona has 1 recall and 19 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: structure (3 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2020 Kia Sedona page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is structure with 3 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
13.0% rollover risk in single-vehicle crash
Safety Features
Kia Motors America (KIA) is recalling certain 2020 Sedona vehicles. The battery positive (B+) terminal nut on the alternator may not have been tightened properly during assembly, possibly causing it to loosen over time.
Remedy Status
Kia will notify owners, and dealers will inspect the alternator B+ terminal nut, tightening it as necessary, free of charge. The recall began August 14, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC192.
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed ...
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March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never schedu...
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Check engine light came on all of a sudden. Smell of exhaust/gas coming from car. Took car to the dealership to get the cause of the check engine light coming on. Dealership said it came back 02 sensor bank 2 and exhaust gasket to header.
The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact...
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Problem: The Vehicle Slows down all of a sudden on the middle of the road from around 70 miles to 10 miles, then slowly drives at 15 or 20 miles speed. Safety Concern: On the Interstate Hwy, this has happened many time. Fortunately without any accidents. Very recently also this h...
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The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the co...
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Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
I received a letter from Kia America, Inc. extending the warranty on the high pressure fuel pump on my 2020 Kia Sedona. They claim that the fuel control valve plunger may wear unevenly and over time become stuck in the open position. They state different things can happen includi...
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Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is n...
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Showing 10 recent complaints from 19 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Kia models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2020 Kia Sedona has 1 recall recorded by NHTSA.
NHTSA has received 19 owner-reported complaints for the 2020 Kia Sedona.
The 2020 Kia Sedona received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2020 Kia Sedona are structure (3 reports), unknown or other (3 reports), engine (2 reports).
Yes. NHTSA has 1 recall on record for the 2020 Kia Sedona. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.