2007 Lexus ES Complaint Log

TAKATA RECALL AS OF TODAY, 1/8/17, THE RECALL STATUS FROM LEXUS IS STILL "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" ACCORDING TO THE NHTSA-TAKATA AIRBAG INFLATOR EXPANSION PHASES/ZONES, I AM IN ZONE A. GIVEN THE DATE OF MY CAR, I WOULD SAY ANY DEGRADATION EXPECTED HAS OCCURRED AND LEAVES ME IN DANGER DAILY. IN THE MEANTIME, I AM RIDING ALMOST DAILY IN THE PASSENGER SEAT WHERE THE AIRBAG COULD COULD CAUSE ME SERIOUS DAMAGE OR DEATH. HOW LONG DOES THE NHTSA ALLOW MANUFACTURERS TO GO WITHOUT REMEDIES? WHAT RECOURSE DO I HAVE, OTHER THAN ME RIDING IN THE BACK SEAT WHEN MY HUSBAND DRIVES? SURELY THEY ARE NOT STILL MANUFACTURING CARS WITH THE SAME DEFAULTS, SO WHY CAN'T THEY REPLACE MINE WITH ONE THAT THEY CURRENTLY USE IN THEIR VEHICLES?

TAKATA RECALL. WE RECEIVED A RECALL IN MAY 2016, AND NOTHING HAS BEEN DONE. IT'S BEEN 7 MONTHS. I UNDERSTAND THAT BECAUSE OF THE AGE OF OUR CAR AND THE FACT THAT WE LIVE IN A VERY HOT STATE, THE CHANCES OF OUR AIR BAGS EXPLODING ARE VERY HIGH. BECAUSE OF THIS, I THINK 7 MONTHS IS TOO LONG TO WAIT FOR A FIX.

TAKATA RECALL INFLATOR HAS NOT BEEN FIXED RECEIVED LETTER IN MAY 23 2016.

TAKATA RECALL LEXUS FILED DIR (DEFECT INFORMATION REPORT) ON MAY 23, 2016, NOTIFICATION RECEIVED IN MAIL JULY 2016, STILL NO REMEDY AVAILABLE. LEXUS HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.

TAKATA RECALL. I RECEIVED NOTICE OF A RECALL ON MY LEXUS IN MAY AND AT THAT TIME THEY RECOMMENDED THAT I NOT CARRY PASSENGERS IN THE FRONT PASSENGER SEAT BECAUSE OF THE AIRBAG ISSUE. IT'S NOW GOING ON SEPTEMBER AND I STILL HAVE NOT BEEN PROVIDED REPAIR OR DEALER INSTRUCTIONS FOR RECALL REPAIRS?

TAKATA RECALL. THIS RECALL CAME OUT IN MAY 2016. LEXUS SUGGEST NOT LETTING ANYONE RIDE IN THE FRONT PASSENGER SEAT. THIS DOESN'T SEEM REASONABLE TO TAKE THIS LONG, I CAN'T USE MY CAR WITH ANYONE IN THE FRONT SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MAY 2016 NHTSA #16V340 MANUFACTURE RECALL # GLG AIR BAG REPLACEMENT HAS NOT BEEN DONE IN A TIMELY MANNER PUTTING MY FAMILY AND I IN A DANGEROUS POSITION

TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0

TAKATA RECALL. IT HAS BEEN MANY MONTHS SINCE WE WERE NOTIFIED OF THE RECALL WITH NO REPAIR. HOW MUCH LONGER DOES MY WIFE HAVE TO SIT IN THE BACK SEAT RATHER THAN THE FRONT PASSENGER SEAT? I CANNOT TAKE ALL OF MY GRANDCHILDREN IN MY CAR WITHOUT US USING THE FRONT PASSENGER SEAT. PLEASE SPEED UP THE REPAIR.

TAKATA RECALL: RECEIVED RECALL FOR MY LEXUS ES 350. IT IS OUR FAMILY VEHICLE WITH ONLY 45000 MILES ON IT. WE HAVE NO OTHER AUTOMOBILE TO SAFELY TRAVEL IN AS A FAMILY. THE CURRENT SOLUTION IS FOR US TO WAIT FOR A SOLUTION? I LIVE IN ALABAMA WHICH IS HOT AND HUMID. I NEED TO KNOW WHAT LEXUS IS GOING TO DO TO PROVIDE MY FAMILY A SAFE AND COMFORTABLE WAY OF TRANSPORTATION.

TAKATA RECALL: WE RECEIVED NOTICE OF SAFETY RECALL LETTER DATED JUNE 9, 2016, FROM LEXUS STATING THERE IS DEFECT RELATING TO OUR 2007 ES350 INVOLVING FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AFTER MONTHS OF NO ACTION BY LEXUS, WE FOLLOWED UP WITH LEXUS ON SEPTEMBER 27, 2016, AND THEY STATED PARTS WERE NOT AVAILABLE. WE ARE IN GREAT NEED OF OUR VEHICLE AND ARE CONCERNED WITH OUR SAFETY IN THAT WE ARE LOCATED IN ZONE A WHICH PUTS US AT GREAT RISK.

TAKATA RECALL - I AM LOCATED IN ZONE A AND MY VEHICLE IS LISTED IN THE PHASE 1 RECALL WHICH WAS TO BEGIN IN MAY 2016. AS OF YESTERDAY, AUGUST 9, 2016, MY LOCAL LEXUS SERVICE CENTER STILL HAS NOT RECEIVED THE CORRECTIVE MATERIALS, NOR CAN THEY TELL ME WHEN THEY WILL RECEIVE THEM. I FREQUENTLY HAVE PASSENGERS IN THE FRONT PASSENGER SEAT OF MY CAR, INCLUDING MY ADULT SON. THIS DELAY IS UNACCEPTABLE. I WANT LEXUS TO PROVIDE ME WITH A LOANER VEHICLE, THAT DOES NOT HAVE THIS TAKATA AIRBAG PROBLEM, UNTIL MY CAR CAN BE REPAIRED. HOW DO I OBTAIN A LOANER VEHICLE? I LOOK FORWARD TO RECEIVING YOUR RESPONSE. THANK YOU. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

"TAKATA RECALL" LEXUS HAS ISSUED THE RECALL NOTICE ON MAY 2016. SIX MONTHS AFTER, NO REMEDY IS YET ANNOUNCED BY LEXUS TO FIX THE PROBLEM. I'M REALLY AFRAID THAT SOMETHING COULD HAPPEN ANYTIME WHEN I HAVE SOMEONE SITTING IN THE PASSENGER SEAT WHILE DRIVING THE CAR. PLEASE HAVE LEXUS FIX THIS ISSUE ASAP. OUR LIVES ARE IN DANGER. NOT ALLOWING ANYBODY TO SIT IN THE PASSENGER SEAT IS NOT A PRACTICAL SOLUTION FOR SUCH A LONG PERIOD OF WAITING TIME. THANK YOU.

I HAVE CONTACTED THE LOCAL LEXUS DEALER - LEXUS OF THE MONTEREY PENINSULA - NUMEROUS TIMES TO GET THE PASSENGER SIDE AIR BAG REPLACED. THEY KEEP ON TELLING ME A REPLACEMENT IS NOT AVAILABLE.

TAKATA RECALL. LEXUS ISSUED A RECALL NOTICE IN MAY 2016 AND STILL HAS NO REMEDY AVAILABLE. THIS IS SEVERELY IMPACTING MY ABILITY TO USE MY VEHICLE, WHICH IS MY PRIMARY FAMILY CAR. I FIRMLY BELIEVE THAT LEXUS/TOYOTA IS FAILING IN ITS DUTY TO PROMPTLY CORRECT THIS SERIOUS PROBLEM. BLAMING TAKATA OR WAITING FOR TAKATA TO PROVIDE A SOLUTION IS NOT ENOUGH. I'M SO FRUSTRATED WITH LEXUS THAT I HAVE DECIDED TO NEVER AGAIN BUY ANOTHER LEXUS.

TAKATA AIRBAG RECALL WAS NOTED BY LEXUS IN MAY 2016. I HAVE JUST BEEN TOLD BY LEXUS THAT THE REPAIR WILL NOT BE AVAILABLE UNTIL END OF APRIL OR MAY 2017. BASICALLY, ONE YEAR IS AN UNREASONABLE AMOUNT OF TIME FOR THE DEFECT TO BE REPAIRED SINCE FOR ALL THIS TIME NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. LEXUS WOULD RENT A $30 PER DAY CAR FOR ME BUT I DON'T CONSIDER THAT A REASONABLE CAR FOR A REPLACEMENT OF A LEXUS ES350. MEANWHILE, THIS MAKES A FAMILY SIZED CAR UNUSABLE FOR REGULAR USE.

2007 LEXUS 350ES. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER SIDE AIRBAGS RECALL NOTICES. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 09/06/2017*JS

TAKATA RECALL

TAKATA INFLATORS

TAKATA RECALL. WE RECEIVED A NOTICE IN THE MAIL ABOUT 6 MONTHS AGO WARNING THE FRONT PASSENGER AIRBAG WAS RECALLED AND IT WAS NOT SAFE TO HAVE SOMEONE SIT IN THE FRONT PASSENGER SEAT. WE ARE A FAMILY OF 5 AND NEED TO HAVE SOMEONE SIT IN THE FRONT PASSENGER SEAT TO GO ANYWHERE. DESPITE REPEATED CALLS TO LEXUS, NO REPLACEMENT AIRBAG HAS BEEN PROVIDED. THE CAR IS EFFECTIVELY USELESS TO US BECAUSE WE CANNOT GO ANYWHERE TOGETHER. LEXUS SAYS THEY WILL NOT REPLACE THE AIRBAG UNTIL WE GET YET A 3RD NOTICE IN THE MAIL. WE CANNOT EVEN USE OUR CAR!

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 05/16/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 04/26/2017. UPDATED 08/22/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIR CONDITIONING EVAPORATOR IS LEAKING.

THE ISSUE THAT I AM HAVING WITH MY 2007 LEXUS ES 350 IS WHILE IM IN MOTION ON A HIGHWAY OR STREET BOTH OF MY HEADLIGHTS WILL SHUT OFF LEAVING THE STREET COMPLETELY DARK PUTTING ME AND MY FAMILY AT RISK FOR AN ACCIDENT. I HAVE TO MANUALLY TURN THE HEADLIGHT SWITCH OFF THEN ON AGAIN AND THATS WHEN THEY WILL COME BACK ON, HOWEVER THIS CAN HAPPENS SEVERAL TIMES WHILE IN MOTION DURING ONE EXTEND DRIVING PERIOD. SOMETIMES THE LEFT HEADLIGHT WILL TURN OFF AND THE RIGHT STAYS ON AND VICE VERSA FOR THE RIGHT OR BOTH. I CONTACTED THE DEALERSHIP AND THEY SAID I NEEDED THE HEADLAMP REPLACED BUT ONCE I DID SOME RESEARCH ON THIS ISSUE WITH THE MAKE AND MODEL OF MY VEHICLE I REALIZED THERE ARE NUMEROUS OF INDIVIDUALS HAVING THE SAME DANGEROUS ISSUE WITH HAVING THE HEADLAMPS REPLACE THE ISSUE STILL REMAINS THE HEADLAMPS SHUT OFF COMPLETELY INHIBITING THE VIEW OF THE HIGHWAY AT NIGHT.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. AFTER THE VEHICLE WAS PLACED INTO THE PARK POSITION, IT INDEPENDENTLY REVERSED WITHOUT WARNING. THE CONTACT WAS STRUCK BY THE FRONT DRIVER SIDE DOOR, WHICH CAUSED THE VEHICLE TO STOP. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TAKATA RECALL RECEIVED INTERIM NOTICE SAFETY RECALL OVER A YEAR AGO. HAVE NOT HEARD OR RECEIVED ANYTHING ELSE SINCE. NOT REPAIRED IN "TIMELY MANNER.

SHAKING WHEN BRAKING

MELTING DASH. DASH IS CHIPPING AWAY ALSO AND IS STICKY AND WHEN TOUCHED , LEAVES BLACK RESIDUE ON WHATEVER TOUCHES IT. GIVES OFF A BLINDING GLARE AT CERTAIN TIMES.

WHEN TURNING, THE 'DOOR OPEN' LIGHT COMES ON AND ALL FOUR DOORS UNLOCK. THIS HAS BEEN HAPPENING FOR ABOUT 2 WEEKS. BEFORE THIS, ONLY LIGHT WILL COME.

TAKATA INFLATORS RECALL

OVER THE LAST COUPLE OF YEARS, AT LEAST 7 TIMES, I HAVE HAD MY CAR STAY RUNNING WHILE I AM AT A RESTAURANT OR WHEN I RETURN HOME. I PARK OUTSIDE AND AT LEAST 3 TIMES OVER THE LAST 6 YEARS NEIGHBORS HAVE CALLED AND SAID DID YOU KNOW THAT YOUR CAR ENGINE WAS RUNNING. ABOUT THREE WEEKS AGO, IN EARLY AUGUST, I WAS AT A RESTAURANT IN CLINTON, NEW YORK WHERE THE CAR WAS RUNNING ON THE STREET SEVERAL BLOCKS AWAY FOR THE WHOLE TIME WE WERE IN THE RESTAURANT. EACH TIME I THOUGHT I'D PUT MY FOOT ON THE BRAKE AND PUSHED IN THE BUTTON TO SHUT OFF THE CAR. I AM SO GLAD THAT YOU ARE INVESTIGATING THIS. IF I HAD AN INTERIOR GARAGE WHERE I PARKED AT MY HOME, I COULD HAVE KILLED PEOPLE WITH THE BUILD UP OF THE CARBON MONOXIDE. I CAN'T SEE WHY TOYOTA CAN'T HAVE A BLINKING LIGHT WHEN THE CAR IS ON OR HAVE THE CAR AUTOMATICALLY CUT OFF AFTER A FEW MINUTES. ONE OTHER THING, IS THAT MY CAR, WHICH I LOVE, RUNS SO QUIETLY, THAT IT IS ALMOST IMPOSSIBLE TO HEAR THE ENGINE WHEN IT IS IDLING. THANK YOU SO MUCH FOR INVESTIGATING THIS SERIOUS ISSUE. *TR

FOR THE PAST 3 YEARS, MY VEHICLE'S DASHBOARD HAS BEEN MELTING, CAUSING A STICKY, SHINY FILM ON THE DASHBOARD. THIS DEFECT IS A MAJOR HAZARD AS IT CREATES A REFLECTION FROM THE DASHBOARD, NOT ALLOWING ME TO PROPERLY HAVE A CLEAR VIEW WHILE OPERATING MY VEHICLE. THE DEFECT LIMITS ME FROM TAKING LONG TRIPS ON THE ROAD, AS I AM AFRAID THAT I WILL NOT BE ABLE TO SEE DUE TO THE REFLECTION IN MY EYES.

TAKATA RECALL ITS BEEN OVER 2 YEARS SINCE ORIGINALLY RECEIVING CORRESPONDENCE FROM LEXUS ABOUT THE RECALLED AIR BAGS. I'VE CALLED CORPORATE AND LOCAL DEALERS AT LEAST ONCE PER QUARTER TO CHECK STATUS AND MORE IMPORTANTLY IF THE PRODUCTS HAD BEEN DELIVERED TO A REMEDY. I JUST RECEIVED ANOTHER NOTICE FROM LEXUS STATING THE RECALL NOW HAD A REMEDY, BUT WHEN YOU CALL LOCAL DEALERS, THEY DON'T HAVE THE PARTS, HAVE NO CLUE WHEN MORE PARTS WILL ARRIVE, AND HAVE TO BE PLACE ON A WAIT LIST WITH NO IDEA OF DURATION. I HAVE YOUNG CHILDREN WHO ENJOY RIDING IN THE FRONT SEAT, BUT CAN'T BECAUSE ALL THE BACK AND FORTH ABOUT BLAME AND LACK OF A REMEDY. A RECALL OF ANY KIND SHOULD NOT TAKE THIS LONG TO FIND A REMEDY AND FIX AFFECTED VECHICLES.

WHILE SITTING AT STOP LIGHT HEARD GRINDING NOISE AND UPON TURNING AT TRAFFIC LIGHT STEAM LIKE SMOKE LEFT HOOD. AS I PULLED OVER IT LOOKED TO BE ENGINE COOLANT.

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07E082000 (EQUIPMENT) AND 09V388000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS NOT AVAILABLE.

EXTERIOR LIGHTS ON LOW BEAM INTERMITTENTLY GO OFF, FIRST ONE SIDE THEN SOMETIMES THE OTHER, I WAS ONCE TRAVELING ON THE INTERSTATE AT NIGHT 70 MPH AND THEY BOTH WENT OUT. ONCE I PULLED OVER AND TURNED THEM ON AND OFF SEVERAL TIMES THEY CAME BACK ON AND ABOUT 10 MILES DOWN THE ROAD THE RIGHT ONE WENT OUT AGAIN. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS. MY MECHANIC REPLACED THE BULBS AND CHECKED FUSES. IT'S STILL HAPPENING. ODDLY, WHEN THE HEADLIGHT GOES OUT THE INDICATOR LIGHT ON THE DASH DOESN'T LIGHT UP EITHER. SOMETIMES I'D DROVE THE CAR INTO WORK AND SOMEONE WOULD SAY I HAVE A HEADLIGHT OUT AND I'D TAKE IT TO MY MECHANIC (WHICH HAPPENED MORE THAN I CAN SAY) AND THEY WOULD BE FINE, UNTIL THE NEXT TIME. THIS IS A SERIOUS SAFETY ISSUE AND I'M NOT SURE IF MY CAR WILL PASS THE ANNUAL INSPECTION. THERE'S ONLY 81,000 MILES.

WHILE DRIVING, SOMETIMES, 'DOOR OPEN' ICON SHOWS RIGHT FRONT DOOR OPEN AND ALL DOORS UNLOCK, EVEN THOUGH THE DOORS ARE PROPERLY LOCKED. I STOP THE CAR, RE-CLOSE THE RIGHT FRONT DOOR AND MOVE ON. IT HAPPENS OFTEN. FIRST I NOTICED IN JUNE 2015. TOOK THE CAR FOR REPAIR AT LEXUS. PROBLEM PERSISTS.

TAKATA RECALL: MANUFACTURER SAYS "REMEDY NOT YET AVAILABLE." WHAT AM I SUPPOSED TO DO UNTIL IT IS AVAILABLE? SHOULD A DEALER PROVIDE A LOANER VEHICLE UNTIL THE REMEDY IS AVAILABLE?

FRONT PASSENGER SIDE WINDOW CAME OFF TRACK WHILE DRIVING---WINDOW WAS NOT BEING OPENED OR CLOSED/THERE WAS A LOUD SOUND & WHEN I PULLED OVER WINDOW WAS OFF TRACK/TOOK VEHICLE TO DEALER (NON LEXUS) WHERE I PURCHASED CAR & WAS TOLD A CLICK THAT IS ON WINDOW BROKE & ENTIRE WINDOW NEEDS REPLACING/I SEARCHED THE WEB & DISCOVERED OTHER OWNERS HAVE HAD THE SAME PROBLEM

I WAS DRIVING AND PULLED UP NEXT TO ANOTHER CAR AS I PULLED OFF THE HIGHWAY, WHEN THE DRIVER MOTIONED TO ME FOR DIRECTIONS I IMMEDIATELY TRIED TO ROLLED THE WINDOW DOWN TO SPEAK TO RGE PERSON. THE PASSENGER SIDE WINDOW MAKES A POPPING SOUND AND SOUNDS LIKE IT JUMPS OUT OF THE TRACK. THIS PREVENT OPENING AND CLOSING THE WINDOW. I JUST PURCHASED THE CAR FROM JM LEXUS AND NOW TOLD. HAVE TO PAY OVER $800 TO REPAIR IT. I HAD A BAD EXPERIENCE WITH THE SALESMAN WHEN WE MADE THE PURCHASE WHICH MADE ME SWEAR OFF PURCHASING ANOTHER VEHICLE THROUGH THEM OR EVEN RECOMMENDIBG THEM. THIS IS MY THIRD PURCHASE THROUGH THEM I SHOULD HAVE LISTENED TO MY INSTINCT. . I PARKED MY CAR IN PARKING GARAGE OR ON THE STREET. WHEN I RETURN I NOTICED THE INTERIOR DASH MELTS AND PEELS WHEN THE TEMPERATURE RAISES.

I HAVE A CURVED MIRROR ON THE PASSENGER SIDE OF THE AUTO. THE MIRROR IS DISTORTED. THE OBJECTS IN THE MIRROR ARE CLOSER THAN THEY APPEAR. IT IS DANGEROUS AND MISLEADING. IT CAUSES BACKING UP AND LANE CHANGE ACCIDENTS I JUST RECEIVED A NEW PATENT THAT USES A FLAT MIRROR ON BOTH SIDES OF THE VEHICLE. IT IS CALLED THE "SEE MORE SWITCH" IT IS AN " AUTOMOTIVE SIDE MIRROR CONTROL SYSTEM" WITH NO BLIND SPOTS (PERFECT VIEW) THIS SYSTEM IS AUTOMATIC IN DRIVE AND REVERSE. IT IS AVAILABLE FOR SALE OR LEASE

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. MA 08/10/15 UPDATED 10/06/2017*CN

THIS VEHICLE HAS A PROBLEM WITH RANDOM HARD DOWN SHIFTING WHEN IT IS ALMOST STOPPED. THE HARD DOWN SHIFT WILL HAPPEN AND THEN VEHICLE WILL LUNGE FORWARD. I DID SLIGHT RUN INTO THE BACK OF ANOTHER VEHICLE WHEN THIS HAPPENED IN A PARKING LOT. THIS COULD BE POTENTIALLY VERY DANGEROUS IF THE LUNGE WOULD HIT A PEDESTRIAN OR CAUSE THE VEHICLE TO ENTER HEAVY TRAFFIC. I HAVE REPORTED THIS MANY TIMES TO THE LEXUS DEALERSHIP, WHO IS UNABLE TO DUPLICATE THE PROBLEM BECAUSE OF THE RANDOM NATURE. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT ALL THE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.

DASHBOARD MELTING. *TR

WE HAVE COMPLAINED ABOUT OUR AIR BAG ON THE DRIVER SIDE FOR YEARS BEFORE THE RECALL. WE HAVE YET TO GET THIS CORRECTED EVEN AFTER SERVICE CLAIM TO HAVE REPAIRED OR REPLACE AIRBAG. I AM ASKING FOR HELP ON THIS SITUATION IT HAS BEEN TO LONG DEALING WITH. NOW DEALERSHIP ASKING ME TO PAY ADDITIONAL MONIES AND THEY ARE NOT SURE WHAT THE PROBLEM IS? WE HAVE NOT HAD ANY ACCIDENT JUST AIRBAG LIGHTS STAYS ON.

I HAVE A COMPLAINT ABOUT MY ES 350 LEXUS 207. THE DASHBOARD IS MELTING. I BELIEVE THIS IS A DEFECTIVE PROBLEM. I AM CONCERNED ABOUT SAFETY ISSUES. THIS IS MY SECOND LEXUS AND NEVER HAD A PROBLEM WITH THE FIRST ONE; (DASHBOARD) ES 300 LEXUS (2003). I HOPE THERE WILL BE AN INVESTIGATION ABOUT THIS MATTER. THANK YOU *TR

I HAD AN ACCIDENT THAT WAS VERY SEVERE AND AIRBAGS DID NOT DEPLOY. I FILED A COMPLAINT WITH LEXUS AND DID NOT GET A SATISFACTORY ANSWER. I FELT THE IMPACT THROUGH THE STEERING WHEEL. ALL I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. PLEASE HELP ME WITH THAT. *TR