Mercedes-Benz · E-Class · 2023
2023 Mercedes-Benz E-Class
3
Recalls
22
Complaints
5/5
Safety Rating
The 2023 Mercedes-Benz E-Class has 3 recalls and 22 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: tires (5 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2023 Mercedes-Benz E-Class page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is tires with 5 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2023 Mercedes-Benz E-Class currently shows 3 NHTSA recalls listed on this page and 22 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are tires (5), engine (3), unknown or other (3).
- Vehicle
- 2023 Mercedes-Benz E-Class
- Recalls
- 3
- Complaints
- 22
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
9.7% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 23V880000December 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Remedy Status
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
NHTSA ID: 23V574000August 11, 2023
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Remedy Status
Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
NHTSA ID: 23V445000June 26, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Remedy Status
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Owner Complaints
22 totalUNKNOWN OR OTHER
Mar 8, 2026
While driving the vehicle in normal road conditions the car suddenly stop and activated the seat belts. This incidents has happened 4 times. The vehicle has been taken to the Mercedez-Benz service and it gas been released with no findings. I am concerned with this safety issue on...
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SERVICE BRAKES
Feb 2, 2026
I am a small auto repair shop, in Houston, Texas. The driver's (left) side rear brake caliper bracket appears to be defective. The car came in with the mental to metal break wear on the driver's side, while the passenger's side brake pads still at 50% life. The break wear sensor ...
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ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Sep 1, 2025
The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at various speeds with the cruise control activated, a yellow "Active Lane Keeping Assistance is Inoperable" message was displayed, followed by a red "Emergency Braking to Begin" message displayed o...
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TIRES
Aug 14, 2025
RE: Continental Pro Contact GX SSR MOE 245/40 R19 98 H M+S Original factory installed Mercedes E450 tires. I had 3 blowouts from hitting small potholes on 3 different tires in 1.5 years. These are complete immediate blowout going completely flat on impact. It could have...
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TIRES
Jun 17, 2025
The contact owns a 2023 Mercedes-Benz E450 Convertible equipped with Continental Tires, Tire Line: ProContact GX SSR, Tire Size: 245/40/R19, DOT Number: 16YOF989F4623. The contact stated that while driving at an undisclosed speed over a bumpy road surface, the front driver's side...
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BACK OVER PREVENTION
Feb 3, 2025
My vehicle is equipped with a camera system which, when in reverse gear, displays objects/people behind the vehicle and, when going forward to park, displays objects/vehicles ahead. For the first 11 months of ownership, the system has worked properly. For the last 6 months the ...
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TIRES
Jan 31, 2025
Have replace 5 tires since April 2024 due to damage from pot holes
POWER TRAIN,ENGINE
Nov 27, 2024
While driving, malfunction warning flashed on dash, followed by 48v malfunction warning, then engine coolant overheat warning. The car then went into limp mode and finally stopped completely. Luckily this occurred on a residential street and not on a high speed freeway - the car...
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ELECTRICAL SYSTEM
Nov 7, 2024
I am submitting this complaint regarding serious and repeated electronic failures in my 2023 Mercedes-Benz E 450 that pose a significant safety risk to myself and other drivers on the road. The vehicle has experienced complete dashboard failures on multiple occasions, including t...
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ENGINE
Aug 7, 2024
On Three (3) occasions, my engine has Stopped while the car was in gear and in motion. I was at great risk when this happened twice on August 7, 2024 while in traffic and my car stopped in the middle of traffic. One time I was able to coast into a parking lot. However, the second...
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Showing 10 recent complaints from 22 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Mercedes-Benz models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Mercedes-Benz E-Class Years
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Frequently Asked Questions
How many recalls does the 2023 Mercedes-Benz E-Class have?
The 2023 Mercedes-Benz E-Class has 3 recalls recorded by NHTSA.
How many complaints have been filed for the 2023 Mercedes-Benz E-Class?
NHTSA has received 22 owner-reported complaints for the 2023 Mercedes-Benz E-Class.
What is the NHTSA safety rating for the 2023 Mercedes-Benz E-Class?
The 2023 Mercedes-Benz E-Class received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2023 Mercedes-Benz E-Class?
The most commonly reported complaint categories for the 2023 Mercedes-Benz E-Class are tires (5 reports), engine (3 reports), unknown or other (3 reports).
Does the 2023 Mercedes-Benz E-Class have any recalls?
Yes. NHTSA has 3 recalls on record for the 2023 Mercedes-Benz E-Class. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.