There are 13 owner-reported engine complaints for the 2016 Mercedes-Benz GLE-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2016 Mercedes-Benz GLE350. The contact stated that while opening the door, a cracked fuel injector was spraying gasoline. When the door handle was pulled, an aftermarket module ignited the fuel, causing an explosion and heavy smoke from the engine compartment. The contact stated that the vehicle had been taken to the dealer previously for the same issue, but the dealer dismissed the information and returned the vehicle. Shortly afterwards, the failure reoccurred and was recorded. The vehicle had been at the dealer for two months, and the dealer blamed the failure on an aftermarket part, even though the dealer had installed the parts. The vehicle was driven to the dealer, where it was diagnosed with fuel injector failure and was associated with the aftermarket parts that were installed by the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.
Reporting an issue with 2016 GLE 350 4Matic - 78000 Mileage - Intake Air System Leak - Code P007900 Symptoms: High pitched Whistling noise coming from Engine Impact: Unsafe drivability; safely hazard Defective Part Replaced: Crank case Valve Assembly Customer Expectation: Due to the nature, Mercedes, the car manufacturer should offer an Emission Extended Warranty on this part. The repair expense should be reimbursed by Mercedes, the car manufacturer due to the nature of this issue.
Gear Shift issue there are several forums with this issue car goes from park to neutral when trying to shift to drive. then goes straight to drive 3 stuck between drive 3 and drive 5 the very concerning issue is if the car does shift to drive 1 it throws itself into neutral while driving this is an extremely dangerous issue ! mercedes has to know because of the complaints extremely upset that no recall has been issued ...
There is a known issue With this vehicle with the shifting(hard shifting) there's a glitch when shifting to drive it automatically shifts to neutral then to drive 3 ! the glitch is that its not transmitting correctly to the transmission . if the car does shift to drive 1 it throws itself into neutral while driving that's dangerous !! there are several forums with this issue and I am very surprised there has been no recall this is very upsetting!
The contact owns a 2016 Mercedes-Benz GLE350. The contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated while accelerating and depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was scanned, and the dealer retrieved DTC code: P04200. The contact was informed that the passenger side catalytic converter had failed, causing the Oxygen sensor to run lean. The contact stated that upon further investigation, the failure was linked to Emission Service Campaign: 2022080005; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
See attached document for complaint
The contact owns a 2016 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The console had overheated. The engine and oil warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that cylinder numbers 1, 2, and 3 was misfiring. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 118,000.
Multiple engine ignition coils have failed on this low mileage vehicle. History of failures are as followed. 1/18/2022 Mileage 39,246 Ignition Coil #4 6/16/2022 Mileage 40,915 Ignition Coil #2 3/16/2023 Mileage 43,866 Ignition Coil #6 and #2 4/23/2023 Mileage 44,275 Ignition Coil #1 1/15/2025 Mileage 51,560 Ignition Coil #4 Mercedes Benz advises immediate shutdown and service to prevent total engine failure.
MY 2016 MB GLE 350 WITH 57750 MILES STALLED IN THE DRIVE THRU LANE AT STARBUCKS. I WAS ABLE TO RESTART THE ENGINE. PARKED FOR APPROXIMATELY 15 MINUTES. NOTED THE CHECK ENGINE LIGHT ON. RE-STARTED THE ENGINE AND BEGAN TO DRIVE HOME. VECHICLE STALLED IN TRAFFIC AND COULD NOT BE RESTARTED. TOWED TO MB DEALER. THIS WAS THEIR ASSESSMENT: VERIFIED COMPLIANT. CONNECTED SDS AND RAN SHORT TEST. FOUND FAULT CODES FOR FUEL PUMP TO HAVE OPEN CIRCUIT & SHORT CIRCUIT. CHECKED POWER AT CONNECTOR TO FUEL PUMP TO FUEL PUMP CONTROL UNIT. NO PWM SIGNAL FOUND COMING FROM FUEL PUMP CONTROL UNIT. CHECKED FUEL PUMP CONTROL UNIT. FOUND FUEL PUMP CONTROL UNIT WET DUE TO WATER LEAKING INTO BACK OF VECH. PERFORMED WATER LEAK TEST. FOUND WATER SLOWLY LEAKING INSIDE OF REAR HATCH AT BOTTOM OF MIDDLE SECTION OF REAR HATCH. TO START RECOMMEND REPLACING REAR HATCH SEAL, RECHECKING TO SEE IF WATER LEAK HAS BEEN STOPPED THEN REPLACING FAULTY FUEL PUMP CONTROL MODULE (IF LEAK HAS BEEN CORRECTED INSIDE OF VECH AND WET ITEMS WILL NEED TO BE AIR DRIED) 4.50 HOURS LABOR. COST $1106.90 TOTAL. PLEASE NOTE THAT THERE ARE 5 OTHER SIMILIAR COMPLAINTS ON THIS WEBSITE FOR THE EXACT SCENARIO. WE WERE FORTUNATE THAT WE WERE EXITING A SHOPPING MALL ON A BUSY SATURDAY WHEN THE TRAFFIC WAS SLOW AND DESPITE THE LARGE NUMBERS OF VECHICLE SURROUNDING US WE WERE NOT INJURIED. I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED SHOULD THIS HAVE OCCURRED AT A HIGHER SPEED OR IF WE HAD CROSSED THE INTERSECTION. MAY HAVE BEEN DEADLY. PLEASE INVESTIGATE THIS SITUATION THOROUGHLY AS THERE WAS NO PRIOR WARNING OF ANY WATER OR MOISTURE ENTERING THE VECHICLE IN ANY FASHION. DON'T UNDERSTAND WHY SUCH A CRITICAL COMPONENT OF THE FUEL DELIVERY SYSTEM WOULD BE EXPOSED TO WATER OR MOISTURE SUCH THAT IT WOULD BECOME INCAPACITATED ABRUPTLY. PLEASE FOLLOW UP ON THIS CONCERN SO THAT OTHERS MAY NOT BE INJURIED.
WHITE SMOKE DURING STARTUP
CAR STALLED ON THE HIGHWAY THEN TOWED TO THE DEALERSHIP. DEALERSHIP STATED THE FUEL LINE WAS FLOODED WITH WATER. THE SERVICE MANAGER STATED THAT I LET THE TRUNK OPEN IN THE RAIN, BUT I DID NO SUCH THING. THERE WAS ALSO NO WATER IN THE TRUNK OF THE CAR. THIS SEEMS TO BE A DEFECT WHEN THE VEHICLE IS EXPOSED TO NORMAL RAINY CONDITIONS. THERE IS NO WAY WATER SHOULD BE ABLE TO GET TO THE FUEL LINE BECAUSE IT SHOULD BE INSULATED AGAINST MOISTURE. CORPORATE THOUGHT THERE WAS FLOODING IN THE AREA, BUT THERE IS NO FLOODING IN DALLAS, TEXAS. MB CONDUCTS QUALITY TESTING IN DIFFERENT CLIMATES SO I DO NO SEE WHY THEY WOULD NOT CONSIDER IT TO BE A PRODUCT DEFECT. SOMEONE CAN POTENTIALLY DIE FROM THE CAR STALLING ON THE HIGHWAY. THIS IS SOMETHING THAT SHOULD NOT BE OVERLOOKED BY MB.
2016 MERCEDES BENZ GLE. CONSUMER WRITES IN REGARDS TO ENGINE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED THE CONTROL MODULE WAS REPLACED. *JS
ECO START/STOP FEATURE IS UNSAFE. DRIVER COULD MISINTERPRET WHEN VEHICLE IS IN ECO STOP MODE VS OFF IN PARK. THIS COULD CAUSE THE VEHICLE TO START AND LURCH FORWARD WHEN THE DRIVER TAKES THEIR FOOT OFF THE BRAKE WHEN THEY ASSUME IT IS OFF IN PARK. UNSAFE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.