2018 Nissan Rogue Complaint Log

We purchased this vehicle in April of 2019. Since it was purchased there has been 20 or more cases of the Automatic Emergency Braking activating itself, without any visible trigger. We have been to the dealership multiple times and they told us it wasn’t a problem. Finally after the fourth or fifth time we were told there was a “service bulletin” to replace one of the sensors, but were also told “Nissan would not admit a problem, so don’t expect a recall.” My wife has almost been run over by 18-wheelers because of this system. One truck actually had to hit a ditch and damage his bumper to avoid her. This has happened at many different speeds, in many different road conditions, and in many different weather patterns.

We have had a gas smell in our garage, outside the car and inside the cabin and inside our house since 2022 and the service technician confirmed it but said I'd have to pay $160 for them to diagnose it plus parts and labor to fix it. There are lots of "Nissan Rogue gas smell in cabin" complaints AND there is a class action lawsuit filed on the 2020-2023 models. I've seen the same complaints as far back as 2009 so they have been alerted and know about this faulty assembly problem for years and have not taken responsibility for fixing it. We've gotten used to it and a neighbor came over yesterday and said he was getting nauseated from the smell in our living area so I put it out in driveway and this a.m. it wasn't as bad. It's a health and fire hazard and we have gas stove. I'm not sure if local TV Action Reporter could get anything done or if we should hire a lawyer. People walking up to my car exclaim "I smell gas!" No warnings on dash. It seems to be faulty assembly of fuel line to tank or in that area as it's strongest in back seat. My wife has MGUS, arthritis and other medical problems and this is causing a lot of mental stress worrying that the car will catch on fire while we're in it! I will Never buy another Nissan now that I see that they don't care what happens once you buy it! Please answer asap as we use it everyday and don't want cancer, etc. from inhaling gas fumes. Purely breathing the fumes (gasoline inhalation) can result in the following symptoms: coughing and other breathing difficulties, headaches/dizziness, heart failure, and more. Because of how the hydrocarbons attack the nervous system, a wide range of symptoms is possible, but they can all eventually be deadly.

Backup camera shuts off. Occasionally when backing up using the rear camera assistant (built into the infotainment screen) the system will shutoff and display the Bluetooth song which is playing. This is dangerous because, a) that camera is there for our safety, and b) its hard to see if anything has moved directly behind the car in the time it takes for the driver to transition from the backup screen to the mirrors.

I was driving 50mph in a 50mph zone and the Forward Collision Avoidance system activated emergency braking, bringing vehicle to an immediate halt in a lane of traffic. Conditions were wet from earlier rainfall; however, no hazards or vehicles were immediately in front of me. This activation tugged on my seatbelt and chest and collarbone resulting in pain while the vehicle lunged me forward. Due to the immediate breaking of my vehicle, vehicles behind me were forced to quickly break or make a lane change. If the vehicles behind me were not responsive enough, I would’ve been struck by a vehicle going 40-50mph. The problem has not been reproduced or inspected; however, this has happened 3-4 other times with no attention to the matter.

Heater blows cold and will not defrost A/C blows warm and will not cool

While driving at a speed of about 15 mile per hour my car's automatic braking system engaged with no other vehicles or obstructions around. My car came to a sudden stop and when I hit the gas it was still kept from moving by the brakes. I did not see any emergency light and when I took it to the dealer they said there was no record of the emergency braking system being engaged.

The car was in an accident. The car's front was what was impacted from the very front of the car. So much car damage was done was that the the car was considered total. The airbags never deployed. It caused injury to the driver.

The contact owns a 2018 Nissan Rogue. The contact stated that while driving approximately 40 mph when the vehicle suddenly seized due to the car safety sensor for the front of the vehicle suddenly activating with no vehicle's in front or on the sides of the vehicle to cause it to activate. The contact had pressed the accelerator pedal immediately after and the vehicle functioned as anticipated. The contact had spoken to the dealer however the vehicle had not been officially diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage is 41,000.

Every time I drive the vehicle, a "Malfunction" warning appears after several beeps. It displays a collision icon, and states "See Owner's Manual". However, this does not appear in the owner's manual. Additionally, every time I drive the vehicle, there are several beeps and both a "warning (!)" and "collision" icon appear before a message stating that there is "front radar obstruction", despite there being no obstruction. The third and final, and most dangerous issue has happened once in the six days I've had the car so far: A warning appeared that there was a driver on my left that was too close to me despite there not being a vehicle on my left. The emergency brake immediately turned on and slowed my car to a near stop. This happened on the highway in a 65 mph zone. This put my safety and the safety of others at immense risk of collision due to unnecessary and unexpected stopping.

The contact owns a 2018 Nissan Rogue. The contact stated while driving at various speeds the Forward Collision Automatic Emergency braking system engaged without warning. The collision warning light was illuminated. The contact called the local dealer where an appointment was scheduled but the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,400.

First I lost heat only on the driver side and took it to get repaired. Less than a month later the driver side heat went back out and when I took it back to the dealership in Avon, Indiana I was told the manufacturers were not making the part currently, this was in November and December 2021 and I still have no heat.

The emergency brake system (anti-collision system) randomly kicks in. Most recently it happened on an interstate where the car automatically slammed on its brakes. The part was recalled in 2019. The car was serviced on December 20, 2019 to fix the problem. It has happened multiple times since then. There is never a warning that it is about to happen, all of the incidents are random.

The contact owns a 2018 Nissan Rogue. The contact stated that while driving at various speeds the crash avoidance system became inoperable. While reversing there was no alert of a person behind the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where informed about the diagnostic fees. The dealer was unable to duplicate the failure after several road tests. The vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 25,000.

The emergency brake turns on automatically while driving, it pulls the car, so you can't drive. This is very dangerous and can cause an accident. It can be a life and death situation because the car just slows down automatically without you touching anything. Then the forward collision light goes on. When you take the emergency break light off, and turn the car off, the collision light goes off. It has happened to us twice and I have read online that it has happened to others as well. This is very dangerous as it puts everyone's life at risk.

The car REPEATEDLY emergency brakes when it is not supposed to, sometimes in dangerous situations when cars behind may rear end the vehicle. It mostly happens when there are dips or bumps in the road. For example, roads that curve and dip through foothills. Another example is going through parking garages where the road ahead ramps up. It happens at a variety of speeds and has been intermittenly happening since purchasing the vehicle. I am only notifying now because because it happened on the freeway and it did not do this before.

The trunk hatch sensor does not always detect when there is someone in the trunk. I have had multiple incidents where whether I use the fob or the manual button on the truck door it’s self it will open and then immediately start to close when I am standing underneath it. I have almost gotten pinned under the trunk door and had to quickly get out from underneath before it closed.

Cut transmission

While driving on freeway and highway my vehicle suddenly came to an abrupt stop to the point of ABS system turning on as if there was a car in front without any obstacles or any vehicles on the road. It caused whiplash type of injury with each instance. It happened 5 times within 20 minutes. We visited professional body shop without any problems discovered. Since the vehicle was inspected in body shop it had happened twice again, last time on 9/26/21. Pls look into this issue ASAP as it is extremely dangerous situation!!

Vehicle is three years old. Never used the spare previously. Had a nail in the tire, so called Nissan Care to come and change it. Nissan Care arrived, used the spare that came with the vehicle and changed the tire. Immediately upon driving it, my wife heard weird noises, including grinding under her feet and grinding near the front right of the vehicle. Some knowledgeable car experts at her work told her she needs to get it checked out. She drove on it for less than 15 minutes before hearing a loud pop from the back, at which point the vehicle started smoking. She drove it to a nearby dealer. The dealer indicated the spare tire was not the same size as the others and because the vehicle has an intelligent all wheel drive system, this caused the rear differential to explode. Nissan RO # 6112906 is the reference number at Martin Nissan in Skokie, IL.

The contact owns a 2018 Nissan Rogue. The contact stated that the forward collision avoidance automatic emergency braking activated independently while driving at various speeds. The contact stated that the front radar obstructed message was displayed. The vehicle was not taken to a dealership to be inspected. The manufacturer was informed of the failure. The failure mileage was approximately 23,000.

Had an accident to which passenger door area was the impact zone of a collision yet passenger front and side airbags did deploy yet only my front driver airbag deployed. My side airbag did not and I sustained injuries from being rammed against side whereas I wouldn’t have had it deployed. Also, wanted to note that while the passenger airbag did deploy my daughter still hit the windshield in midst of it deploying. Something to look into. Won’t let me upload, sorry. You can email me and I will send them that way.

The automatic emergency braking with pedestrian detection light comes on while going down the road. One of the times that it came on it turned off cruise control and the vehicle started to slow way down and then it was like the brakes were being applied while we were on the Interstate surrounded by traffic. The vehicle then would not accelerate for a period of a couple of minutes requiring me to move over while I was in the process of trying to pass vehicles which then required drivers around me to have to slow down and avoid hitting us. The vehicle would not allow the cruise control to turn on until we finally got into a town and stopped to get something to eat. I did not report the issue to the manufacturer, police or insurance at this time. The warning light came on suddenly when the incident happened but since we had not had the vehicle that long we were not sure what it was so we had to look that up. Since then it has ran fine but the other day again while traveling down the interstate it came on again but this time there was not slowing, braking or anything as a result so don't know why it came on and it did not appear to be working correctly if it was not doing anything but flashing the warning light.

The automatic brake employed even though there was no vehicles or objects in front. Only lets car speed up to about 60 mph but still applying the emergency brake. Also transmission light is on. Undriveable.

Drive in a residential street less the 30 vehicles light turned on and car brakes came to a complete stop it has happened twice it first did this on 8/24/21 and again on 12/12/21

The contact owns a 2018 Nissan Rogue. The contact stated while driving approximately 35 MPH, the automatic emergency braking system activated without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000. The VIN was invalid.

I was driving on the highway in fairly heavy traffic, going with the flow of traffic at approx. 65 miles per hour. I was in the passing lane when I felt the vehicle lose power (I initially thought it was a strong headwind as we were experiencing the tail-end of a hurricane here in the northeast). This happened for only a second and then everything seemed normal again. It happened again and I realized none of the trees on the side of the road indicated we were having any wind at all. I immediately worked my way into the right hand lane and as I did, the engine revved to about 5,000 RPMs and the vehicle lost power. There were highway maintenance vehicles in the breakdown lane so I put the vehicle in neutral and coasted beyond them so I could get into the breakdown lane. I narrowly avoided being hit by a tractor trailer when this vehicle's transmission disengaged without any warning. I only have 93,000 miles and the vehicle was bought brand new by me and driven only highway miles. There were absolutely no warning signs or emergency warning lights on the dash to indicate any type of failure. I was able to get this to the local Nissan dealership and they told me the transmission had failed and would need replacement at the cost of $4,600.00 and that Nissan would do nothing to offset any part of this repair. This vehicle is a death trap that I would never put another dime into. Someone will get killed if this is happening to other people. I almost did. After some research, it appears Nissan has avoided having a recall, despite multiple issues being reported on several sites, over what appears to be several years. If you value your loved ones, stay away from Nissan as the transmission failing on the highway without warning could be a deadly mistake. It nearly was for me, and an accident reconstruction team would never think to tear apart the transmission, especially with no warning lights or codes indicated.

Key gets stuck in ignition and have to wiggle to get it out

The AEB system in my vehicle was upgraded due to recall in May 2021. On August 17th the AEB system engaged as I was driving down the road, there were no vehicles or obstructions in front of me to cause such action. I did avoid being hit from behind due to quick thinking and pulling to side of road. When the brakes engaged a malfunction warning flashed on my screen. No warnings were issued prior to incident. I called Nissan service they said they were unaware of a problem but I made appt to bring in to be evaluated, they did not find anything wrong and I was charged a diagnostics fee. After some research I did discover there are many other complaints of the same matter and also that there is an ongoing class action lawsuit against Nissan for this problem. I was also told by the Dealership manager that this is a problem with many Nissan vehicles.

In sum, vehicle was traveling at 35mph with no obstructions or vehicles in the front of my vehicle and forward collision warning activated, bringing vehicle to a complete stop. Breaks squealed and tire rubber burned onto pavement. Seatbelt clenched torso, leaving bruise on collar bone. Another occurrence was similar in speed, with no obstacles or vehicles in front of mine. The forward collision warning began beeping but not displaying any visuals or breaking vehicle.

The contact owns a 2018 Nissan Rogue. The contact stated while driving 65 mph, the panoramic glass roof exploded. The contact continued driving to his residence, where he taped cardboard over the roof. The contact took the vehicle to the local dealer and it was diagnosed with needing the panoramic glass roof to be replaced. The vehicle was not repaired however, the repair was still pending. The manufacturer was informed of the failure. The failure mileage was approximately 31,000.

Automatic emergency braking engaged twice when attempting to pull into garage. There were no obstructions in the way and no reason for the car to engage emergency braking. Additionally, the warning light before the emergency braking engages flashed briefly while driving on an empty road with no traffic or obstructions. The car did not engage the emergency braking, but it was concerning that the message flashed for a moment when there was nothing on the road ahead of me.

Vehicle failed to accelerate properly on an uphill incline. It felt as though it was stuck in a lower gear and unable accelerate due to gear change causing engine revving and shuddering. Very frightening experience which has now occurred twice.

My cars automatic brake system engaged twice now. The first time I was driving and the brakes were slammed on and a car had to swerve hard to avoid me. Just now going 70mph on the freeway with my two kids in the car out of no where the brake assist kicked on and my car stopped. Luckily it kicked off right after and no harm done. I feel so unsafe now .

While driving wheels locked up once with flash warning, one with sound warning. Happened twice within one week of each other. No obstructions in front of or behind me. Wheels locked up with no injuries. Took to dealer for diagnostic testing ($149.00) with no findings/codes to explain locking of wheels.

On June 10, 2021, I was driving my vehicle preparing to merge on the interstate to go home when all of a sudden the AEB Warning light activates and I cannot not safely drive my vehicle. My vehicle speed would not increase above 3mph. I had the vehicle towed to my home. Today I contacted the dealership requesting that they have my vehicle towed for service and a loaner (as this is my only means of transportation) and was informed that I would be responsible for the tow, that it would be 3 to 4 days before they could run diagnostics and they have no loaner. My reality is if I had merged onto the interstate and this happened, I could either be dead or lying in the Intensive Care Unit.

Front end collision at 40mph, no braking/warning, no air bags deployed

While driving at speeds between 30-40 miles per hour my 2018 Nissan Rogue suddenly brakes with no warning. I did not touch the brakes and there was no other vehicle in front or behind me. These incidents really scared me. This Sudden braking has happened six different times between November, 2020 and June 2021. I took it to the dealer(Nashville Downtown Nissan) to repair it when it first happened. They said that they fixed the problem free because it was under the 30,000 mile warranty. Four months later the the car suddenly braked at 40 miles per hour twice within a 3 day period May 27,2021 and May 30, 2021. Around June 1, 2020 I took my 2018 Nissan Rogue back to Nashville Downtown Nissan to repair the sudden braking problem again. They wanted to charge me $2,000 because it was no longer under warranty. I said that I did not have $2,000. So they told me to pay $182 for checking it. Now I drive my 2018 Nissan Rogue in fear of someone crashing into me. Nissan should be ashamed for letting this problem persist without offering A recall.

The contact owns a 2018 Nissan Rogue. The contact stated while starting the vehicle, she heard an abnormal sound and saw black smoke coming the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the abnormal sound had progressed. The contact took the vehicle to an independent mechanic and was informed that an oil change and filter replacement was needed. The vehicle was repaired but continued to experience failure. The contact took the vehicle to the local dealer on March 31, 2022, where it was diagnosed with needing an oil change and filter replacement. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact took the vehicle to the local dealer again on April 5, 2022, where it was diagnosed with needing brake service and other unknown repairs. The vehicle was repaired; but continued to experience the failure. The vehicle was repaired but the engine seized on January 19, 2023. The contact was not drivable. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the vehicle was able to restart. The manufacturer had not been informed of the failure. The failure mileage was 29,574.

It started braking by itself while I was driving 65 mph on the freeway. Scary Sh**. This happened 7 times before I was able to get safely home. It happened even when slowing to 30mph. And the brake lights do not go on when this happens, my boyfriend was following me. I’m shocked there has not been a recall for this after reading online of other complaints and lawsuits. Huge safety issue. This isn’t a bad water pump issue it’s a peoples lives issue. I called Nissan and opened a case with them (case # 43890104) for the issue and to try to get my $165.00 back that I had to pay my local Nissan dealer. Although Nissan is going to reimburse me the $165.00 I paid, I strongly feel it needs a recall for this issue. People need to be aware that their lives are in danger. Please help. Make Nissan do the right thing and do a recall.

The passenger Occupant Classification System is malfunctioning. The weight sensor under the passenger side is no longer detecting an adult sitting in the passenger seat. This part is able to be fixed but costs 8,000-9,000 to replace the whole seat and the sensor. The safety of anyone sitting in my car is at risk, with the airbag light on because the sensor malfunctioned the air bags will no longer deploy in the event of a car accident. This light has been on since I got the car as a lease. Instead of the dealership fixing it the illegally pushed my car through inspection. The same model of my car was recalled for years 2014- 2017 for the same exact reason and problem I am having with this vehicle. I have done extensive research on the matter and it is a VERY COMMON problem with this vehicle. So many others with the same model as me and other models as well including infinity have resorted to buying a Nissan 360 airbag emulator to override the airbag weight sensor, so that in a result of an accident, the airbags will still function. This is a temporary solution and shouldn't be something the owners of this vehicle have to deal with especially when the same model from a year before was recalled for this reason.

FORWARD BREAKING LIGHT KEEPS COMING ON FOR NO REASON

SEVERAL TIMES DURING NORMAL DRIVING ON THE HIGHWAY, THE BRAKING SYSTEM ACTIVATES FOR NO REASON. ONCE PULLING INTO MY GARAGE AT 5MPH. ONCE LEAVING MY DRIVEWAY AT 0 MPH AND TWICE ON THE HIGHWAY GOING 60+ MPH

MY 2018 NISSAN ROGUE HAS HAD THE AUTO BRAKES (AEB) KICK IN AND CAUSE MY CAR TO COME TO A COMPLETE STOP ON MULTIPLE DIFFERENT OCCASIONS WHEN THERE WAS NO HAZARD, CAR OR PEDESTRIANS IN THE ROAD. IT HAS HAPPENED ON AT LEAST FIVE SEPARATE OCCASIONS AND THE LAST THREE TIMES I WAS BARELY ABLE TO AVOID BEING REAR ENDED. IT HAS HAPPENED ON SIDE STREETS, HIGHWAY AND ON INTERSTATE ROADS ON VARIOUS SPEEDS FROM 30 MPH TO 75 MPH. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE REMEDIED WITHOUT CHARGE TO CUSTOMERS. WE PURCHASED THIS VEHICLE SO WE WOULD HAVE A SAFE CAR TO DRIVE OUR CHILDREN IN AND THIS IS IMPEDING ON THE SAFETY STANDARDS OF THIS OTHERWISE GREAT VEHICLE.

The contact owns a 2018 Nissan Rogue. The contact stated that the front driver's and passenger's side seat belts failed to chime when the seat belt was unfastened while driving. The seat belt warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Driving vehicle on the highway when without notice the brakes engage. Very scary and dangerous. Have taken it four times to Nissan dealers without issue being resolved. This has been going on for two years. Appears to be with front sensor sensing there is an obstruction in front when there is not. After this occurs, a message will appear that states Front Collision Warning Unavailable. Better it not be available than to slam on the brakes putting us and the other vehicles at risk.

INTERMITTENT ISSUE WHERE TURNING THE WHEEL QUICKLY, TYPICALLY WHEN TURNING LEFT OR RIGHT THROUGH A FULL ROTATION (PARKING OR TURNING DOWN DIFFERENT STREETS) THE WHEEL WILL LOCKED BOUNCE BACK THE OTHER WAY BEFORE BEING ABLE TO TURN THE WHEEL AGAIN. THE LAST TIME THIS HAPPENED, THE ISSUE OCCURRED 2-3 TIMES IN SUCCESSION. I AM SCHEDULING AN APPOINTMENT WITH THE DEALER TO HAVE THINGS CHECKED OUT. EVERY TIME THIS HAS HAPPENED THUS FAR, IT HAS BEEN AT LOW SPEEDS AND RECOVERABLE BUT THE CONCERN IS THAT IF THIS HAPPENED ON AN OFF RAMP OR ON RAMP ON THE HIGHWAY, IT COULD BE VERY DANGEROUS.

The contact owns a 2018 Nissan Rogue. The contact stated that the backup camera would intermittently fail to operate without warning. The contact had called the manufacturer and was informed that there were no recalls on his vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 37,000.

Automatic opener for the automatic hatch back. I opened it i was reaching for something in to take something out when the hatch came down onto me. It rested on my back and did not go up. I was alone and had to maneuver myself out of the SUV trunk and had to manually close the hatch. This also happened to my 82 year old husband and the door when pressed to open, it starts UP, then comes down before it fully opens. This has happened more then once. We took the SUV to our dealer who said that we would have to pay for the repairs. Is this a manufacturing flaw or serious accident waiting to happen, or should this be a RECALL. Please advise as we have an appointment May 25, 2021. We have been in Florida for the past 5 months that is why we are just reporting this.

THE AIR BAG LIGHT KEEPS COMING ON AND IT STAYS ON. ALONG WITH THE FORWARD COLLISION LIGHT. THAT LIGHTS COMES ON WHENEVER I TRY AND BRAKE.

THE VEHICLE STALLS WHEN ATTEMPTING TO ACCELERATE AFTER A COMPLETE STOP AT A STOP SIGN AND TRAFFIC LIGHT. THIS ISSUE HAS BEEN GOING ON AND OFF FROM THE YEAR 2020 UNTIL NOW, MARCH 22ND, 2021. THE ACCELERATION STALLS HAVE ALMOST CAUSED ABOUT THREE ACCIDENTS SO FAR IN BUSY INTERSECTIONS IN NORTH JERSEY. I HAVE BROUGHT THE SUV INTO NISSAN SERVICE CENTER THREE DIFFERENT TIMES AND THEIR RESPONSE WAS, 'SCANNED VEHICLE, NO DTC CODES FOUND AT THIS TIME NPF NO PROBLEM FOUND AT THIS TIME'. I HAVE MULTIPLE VIDEO DOCUMENTATION SHOWING A HIGH RPM OF 3-4 WHILE VEHICLE'S MPH IS BARELY PASSING 20MPH, RESULTING TO THE ENGINE CHECK LIGHT APPEARING AND THE MALFUNCTION ERROR MESSAGE ILLUMINATING ON THE DASHBOARD.