2019 Ram 1500 Body & Structure Problems

Rear back glass frame is not sealed and the water is getting in truck doing cold morning the windshield get so much condensation witch would freeze inside the cabin soaking the dash and floor front and rear all coming from the problem of the back glass the frame that surrounds the glass has fracture point , warranty won't cover the repairs needed

The contact owns a 2019 Ram 1500. While driving at an undisclosed speed, the sun visor frequently fell, obstructing the driver’s view of the roadway, creating a safety hazard. The vehicle was taken to a dealer for inspection, but the vehicle remained unrepaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,000.

The contact owns a 2019 Ram 1500. The contact’s wife stated that while the vehicle was parked and shut off, the driver’s front door became inoperable. The contact reported that the front driver’s side door hinge began to detach, causing the contact’s wife to fall from the vehicle. As a result, the contact’s wife sustained ankle and wrist injuries and was transported to a local emergency room for treatment. The contact expressed concern that the failure posed a serious safety hazard to occupants and bystanders. The contact also stated that the front passenger’s door was beginning to exhibit similar issues, raising concern that the defect could result in additional injuries if not addressed. The contact mentioned that the passenger side door hinge was starting to detach prematurely. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000. The VIN was invalid.

I am experiencing the EXACT same problems with my truck as recall 22V904000 (ZB8). Dodge refuses to make the repair under the recall. Dodge claims my VIN# is outside the recall range. But...I am experiencing the exact same problems associated with the recall. Please tell Dodge to extend the recall to my vehicle. Thank you.

Back lite(back glass) frame cracked and leaking

2019 ram 1500 big horn rear back lite leak. Anytime it rains it pours from the frame where it has developed two cracks on either side of the power sliding window. Dealer states it needs replaced after resealing the window and the 3rd brake light. Dealer states Ram will not pay for the replacement even though there is an extended warranty for 8 years or 150k miles on the backlite. I have opened a case with customer care...all they do is mediate between you and dealer they have no access to TSB bulletins or service records. TSB bulletin located on NHSTA site states replacement. Dealer states they only reseal and that the one I can see is outdated. Dealer wrote on last service record that the backlite needs replaced. Note: there is a electronic hub located behind the seats. Also, potential mold growth as the vehicle has a persistent musty smell.

The contact owns a 2019 Ram 1500. The contact stated that while inspecting the vehicle after a snowstorm, the contact became aware that a large pool of water had seeped into the vehicle from the rear doors. No warning lights were illuminated. The contact had taken the vehicle to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The VIN was not under recall, and the contact was informed that there was no fix for the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,803.

Issue with rear door not latching closed when temperatures are below freezing. When attempting to close the door it will just bounce back open. I had to use a ratchet strap to keep the door closed while driving home. Vehicle was taken back to dealership who verified the issue and replaced door latch. Issue occurred again after new latch when left in freezing temperatures. Online research shows numerous people having the same issue and it could be related to water/moisture getting inside the door and freezing in a U shape bend in the door latch cable.

The contact owns a 2019 Ram 1500. The contact stated that after rainfall, the contact became aware that water was leaking into the interior of the vehicle through the rear sliding window. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the rear sliding window molding was cracked, causing the window to detach from the molding, which caused water to leak into the interior of the vehicle. The vehicle was not repaired. The contact related the failure to TSB Number: 23-016-21. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

Tail Gate does not always latch prperly. when closing the tail gate it appears closed but if you look carefully you can see a gap and if you push on the tailgate you can feel movement, Tail gate has to be reopend and slamed to close it. There is no warning indication that the tailgate is not fully latched

2 cracks by the back sliding glass window, water seeps in and get on the head liner and in cabin causing water to get all over.causing damages.

1 The vehicle’s dashboard upper trim panel (leather covering and stitching) has failed. The leather is lifting and separating from the dashboard surface, and the stitching is coming undone. The vehicle is available for inspection upon request. 2. The lifting and peeling leather creates a safety concern. The leather separation is present at all times and continues to lift from the dashboard. The condition becomes significantly worse during hot and humid weather, as the material expands further. This can obstruct the driver’s forward or peripheral vision, including blind spots, reducing the ability to clearly see passengers, other vehicles, or road hazards. Additionally, if the material continues to detach, loose sections could interfere with steering wheel components or dashboard controls, creating a distraction or potentially affecting safe vehicle operation. 3. Yes, the issue has been inspected and confirmed by a dealer. The dealer acknowledged the dashboard leather separation and stitching failure. Similar issues have also been reported in other vehicles of the same make and model. 4. The issue has been inspected and confirmed by an authorized dealer. It has not been inspected by police or insurance representatives. The manufacturer has not directly inspected the vehicle at this time. 5. There were no warning lamps or dashboard messages prior to this issue. The first symptom was visible lifting of the leather and loosening of the stitching on the dashboard. The condition has progressively worsened over time and becomes more pronounced during hot and humid weather, although the separation is present regardless of weather conditions.

2 cracks near the rear sliding glass window allows water in the cabin. As a result, there is visible water damage on the headliner.

The contact owns a 2019 Ram 1500. The contact stated that during a rainstorm, he became aware that the rear window was leaking water into the interior of the vehicle, potentially leading to electrical damage to the rear taillamps. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the water was entering the interior of the vehicle through a crack in the glass. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.

The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the active air dam system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 51,000.

The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.

This truck has a serious safety issue that FCA is ignoring. The exhaust manifolds/bolts are faulty and leak exhaust gas into the cabin of the vehicle causing all passengers to be subjected to high levels of carbon monoxide and exhaust gases. This poses a serious safety hazard for bother drivers and passengers of all vehicles on the road. The company has been aware of the exhaust manifold issue affecting Ram trucks for years yet when this truck experienced a known problem the consumer (me) is still burdened with paying over 900 per side to get each manifold repaired and replaced. This is absolutely unacceptable, especially when both sides just fail like my truck did at the same time. I can’t sell it it’s not safe to drive. I can’t afford to fix it and it ain’t worth anything to trade in due to this known issue. Please help!!

While parking the tailgate opens, when I closed it and tried to open it the electronic tailgate handle would not unlock to open 10/25/2023. When parked overnight tailgate opens 10/25/2023. While driving on Interstate the tailgate opens and I almost caused an multiple car accident, I parked at idle closed tailgate tried to reopen and it would not unlock, I drove off and it dropped again 10/26/2023. At Chapman Chrysler Dodge Jeep 89014, I parked in the service drive informing the service advisor something is wrong with my tailgate, and it dropped in-front of the advisor, he closed it and tried to open it and it wouldn’t open, while he was making my appointment it dropped again 10/27/2023. I have contacted the FCA Recall Spoke to Delroy he said my vehicle wasn’t part of the recall, and with 23,534.5 miles it was out of base warranty, he said I have power train coverage, gave me a Case # [XXX] he told me to cancel my 7:00am appointment 10/28/2023 and wait for a correlating response so I didn’t have to pay. I explain to him my vehicle is doing exactly what the Recall has outlined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Failure point - Cracked back glass frame and gasket which allowed water to leak into the cab and onto the radio frequency module causing it to corrode. When raining the vehicle started on its own while I was sitting inside it. While driving to the mechanic the vehicle wouldn’t shift out of first gear. While driving multiple service systems lights came on along with service airbag system warning. The issue was confirmed by the dealership. The dealership replaced the failed parts along with the third break light for no apparent reason. There was never a mention of there being issue with it. Warning lamps were on however the lamps wouldn’t stay on due to the electrical issue.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the sun visor detached. The contact stated that the driver's side sun visor detached and obstructed his vision while driving. The contact stated that the sun visor failed to reattach to the brackets, and the sun visor continued to detach. In addition, the contact stated that the sun visor on the passenger's side was also detached. The vehicle was taken to the dealer where it was diagnosed with sun visor bracket failure. The contact was informed that both sets of sun visor brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.